Cape Horn Incredible Pets Introduce
For pet owners across Pennsylvania, finding a reliable and comprehensive resource for all their furry, feathered, or scaled friend's needs is a priority. Cape Horn Incredible Pets in Red Lion, PA, aims to be a local destination for a variety of pet supplies. This store is located in Cape Horn Square and seeks to provide a selection of products for common pets like dogs and cats, as well as specialized items for fish, birds, and reptiles. This article will provide an overview of Cape Horn Incredible Pets, detailing its location, the general range of products it typically offers, and what to expect from a visit, drawing from both positive and critical customer feedback to offer a balanced perspective for local users in Pennsylvania.
Cape Horn Incredible Pets strives to serve the diverse pet-owning community in Red Lion and surrounding areas by offering a broad spectrum of pet supplies. As a local business, it aims to provide a more personalized touch compared to larger chain stores, focusing on a curated selection of products. One customer, who stopped in "to see their selection of fish," positively noted that it was a "Really well maintained store with an abundance of pet supplies." This indicates the potential for a clean environment and a wide variety of items available for purchase, which are key factors for a satisfying shopping experience for pet owners.
However, another customer shared a contrasting and concerning experience, stating, "Sad. I went in to the store to buy a few goldfish, medium size. Upon entering the store I was greeted with a strong smell of urine(?) it was quite a foul odor. My heart sank when I went in to the fish area. The tank with the medium goldfish had a mound of goldfish laying in a pile on the bottom. Some were obviously dead, not sure about all of them. I glanced at the other tanks and found most of them to be dirty. I have never seen conditions like this in a pet store. How awful for those poor fish. I didn't have the stomach to look at the other rooms but I really hope they are better cared for. I will never return to this store again. So sad." The business did reply to this review, attributing the odor to heat exacerbation and the fish behavior to a natural "piling" phenomenon, while acknowledging the bad timing of the visit. This conflicting feedback suggests that while the store aims to provide comprehensive supplies, potential visitors should consider these varied accounts, particularly regarding animal welfare and store cleanliness, to form their own informed opinion upon visiting. For Pennsylvania pet owners, understanding these differing perspectives is crucial when choosing a local pet store for their beloved companions.
Cape Horn Incredible Pets is conveniently located at 673 Lombard Rd, Red Lion, PA 17356, USA. This address places it within Cape Horn Square, a known commercial area in Red Lion, offering good accessibility for residents not only within the town itself but also from surrounding communities in York County, Pennsylvania. Lombard Road is generally part of an easily navigable local road network, ensuring that your trip to the store is relatively straightforward. Whether you're coming from central Red Lion, or commuting from nearby towns and neighborhoods such as York, Dallastown, or Felton, the store's location aims to be a convenient destination for your pet supply needs. The presence of ample parking within Cape Horn Square further contributes to convenience, allowing for quick and easy access, especially when you’re picking up bulky pet supplies. This prime spot in Red Lion signifies that a variety of pet care products are within reasonable reach for Pennsylvania pet owners.
The accessibility of Cape Horn Incredible Pets also significantly contributes to its appeal as a local resource for pet owners in Pennsylvania. Being situated within a commercial center, it allows for seamless integration into your daily errands, making it simple to swing by for a quick purchase or to browse their selection. The convenience of its location fosters a sense of local accessibility, enabling pet owners to connect with a source of pet products close to home. This ease of access underscores the store's aim to serve the Red Lion community efficiently, providing a local option for consistent pet supply needs.
Cape Horn Incredible Pets generally offers a broad range of products and supplies to cater to various types of pets, positioning itself as a comprehensive local pet store. Based on available public information and common offerings of similar establishments, here are the general services and product categories likely found at Cape Horn Incredible Pets:
- Pet Food and Nutrition: They typically offer a wide selection of food for various pets. This includes dry, wet, and possibly specialized diets (e.g., grain-free) for dogs and cats. They also carry food for birds, fish, small animals, and reptiles. The store's loyalty program mentions brands like Annamaet, Champion Pet Foods (Acana, INSTINCT The Raw Brand), Fromm Family Foods, Natural Balance, and Nulo, indicating a focus on premium nutrition.
- Pet Supplies and Accessories: A broad range of essential items such as collars, leashes, harnesses, beds, crates, and carriers for dogs and cats. They would also stock a variety of toys for different play styles and pet sizes.
- Aquatic Supplies: Given the customer reviews, there is a focus on fish. This would include aquariums, filtration systems, heaters, lighting, water conditioners, and decorations for both freshwater and potentially saltwater setups. They would also offer various types of fish food.
- Bird Supplies: Products for avian companions, including bird cages, specialized bird foods, treats, toys, and perches for various bird species. A&E Cage Company is listed as a brand they carry, suggesting quality bird enclosures.
- Reptile and Small Animal Supplies: Habitats, heating lamps, substrates, specialized foods (including live feeders like crickets or worms), and accessories for reptiles, amphibians, and small animals like hamsters, guinea pigs, and rabbits. Brands like Oxbow Animal Health and Carefresh by Healthy Pet indicate offerings for small animals.
- Pet Adoption / New Pet Offers: The store participates in a "Welcome Home Bundle" program for newly adopted pets, offering free gift baskets and complimentary food from various brands for adopted dogs and cats. This indicates a commitment to supporting new pet parents and pet adoption.
- Self-Service Dog Wash: While not explicitly stated for this specific location, many "Incredible Pets" brand stores offer self-service dog wash stations with provided shampoos, towels, and dryers, making it convenient for owners to bathe their dogs without the mess at home. (It's advisable to confirm availability with the specific store.)
- Community Veterinary Clinics: Some Incredible Pets locations host Community Veterinary Clinics by VIP Petcare, offering vaccinations, microchipping, and preventative care services. (Confirm availability and schedule with the specific store.)
Cape Horn Incredible Pets, as a local pet store in Red Lion, PA, aims to provide several features and highlights that can enhance the shopping experience for pet owners, although some aspects have received mixed feedback:
- Broad Pet Type Coverage: The store caters to a wide range of pets, including dogs, cats, fish, birds, and reptiles, making it a potentially comprehensive stop for multi-pet households in Pennsylvania.
- "Abundance of Pet Supplies": One customer specifically noted an "abundance of pet supplies," suggesting a wide selection of products for various pet needs, which is a significant advantage for shoppers.
- Loyalty Programs and Adoption Support: The mentioned "AstroLoyalty" program with frequent buyer benefits and the "Welcome Home Bundle" for adopted pets demonstrate a commitment to customer retention and supporting pet adoption in the local community.
- Potentially Well-Maintained (Fish Selection): One reviewer explicitly mentioned a "really well maintained store" when discussing the fish selection, indicating that at least at times, the store strives for good conditions in certain areas.
- Local Presence and Convenience: As a local establishment in Red Lion, it provides a convenient option for residents who prefer to shop locally for their pet essentials rather than traveling to larger, more distant chain stores.
For inquiries, product availability, or any specific pet needs, you can easily reach Cape Horn Incredible Pets using the following contact information:
Address: 673 Lombard Rd, Red Lion, PA 17356, USA
Phone: (717) 246-1981
Mobile Phone: +1 717-246-1981
For pet owners throughout Red Lion and the broader Pennsylvania region, Cape Horn Incredible Pets presents itself as a local option for a wide array of pet supplies. The store's location within Cape Horn Square on Lombard Road offers good accessibility, making it a convenient stop for many residents. While one customer praised the store's maintenance and abundance of supplies, another raised serious concerns about cleanliness, odor, and the welfare of some aquatic animals, describing conditions as "sad" and "disgusted." The store's response to the critical review attempted to explain the situation, highlighting external factors like heat and specific animal behaviors. This indicates a dialogue, but also suggests that potential visitors should be prepared for varying conditions.
Choosing Cape Horn Incredible Pets means considering these mixed experiences. For those seeking a local store that stocks a variety of supplies for dogs, cats, fish, birds, and reptiles, and offers loyalty programs or adoption support, it could be a suitable choice. However, Pennsylvania locals interested in live animals, particularly fish, are strongly encouraged to visit in person to assess the current conditions of the tanks and animals firsthand, and to directly engage with staff regarding any concerns, before making a purchase. This proactive approach will help ensure that the store aligns with their personal standards for pet care and product quality, allowing them to make an informed decision for their beloved companions.
Cape Horn Incredible Pets Photos










Cape Horn Incredible Pets Location
Cape Horn Incredible Pets
673 Lombard Rd, Red Lion, PA 17356, USA
Cape Horn Incredible Pets Reviews
Stopped in to see their selection of fish . Really well maintained store with an abundance of pet supplies.
Jun 27, 2025 · Rusty WilsonSad. I went in to the store to buy a few goldfish, medium size. Upon entering the store I was greeted with a strong smell of urine(?) it was quite a foul odor.My heart sank when I went in to the fish area. The tank with the medium goldfish had a mound of goldfish laying in a pile on the bottom. Some were obviously dead, not sure about all of them. I glanced at the other tanks and found most of them to be dirty. I have never seen conditions like this in a pet store. How awful for those poor fish. I didn't have the stomach to look at the other rooms but I really hope they are better cared for. I will never return to this store again. So sad.Thank you for taking the time to reply to my review so quickly. I understand the heat may have exacerbated the odor and perhaps my timing was bad.I was not aware that goldfish would exhibit that kind of behavior. I appreciate the explanation.
Jun 27, 2025 · L SIf you need to pop in somewhere, that might have what you're looking for, ran by clueless teenagers, with subpar animal conditions, then this is the place for you. The bird section is seriously lacking attention. Over crowded and constantly filthy. Please do better. Further clarification, since I may not have explained thoroughly enough, of my use of the word "clueless". When asking several cashiers there, about the stock of certain bird items, I was answered with a shrug, a glance around perhaps looking for an additional fellow employee, then a "I don't know." Not a "Let me get someone who may be able to help you." An estimated delivery date, or even a guess, then yes the employee is "clueless".
Sep 12, 2023 · Patricia Bowserliterally the rudest staff ever. there was this sweet girl with blonde hair and she’s shorter.. but all the other ones are so snobby.. like so rude.. i was being so respectful to them and they had such an attitude. not to mention one day after buying a fish one died and i have a filter a bubbler a heater a cycled tank and everything.
Apr 14, 2025 · Javian KleimanMy family has been coming here for 10+ yrs, and we come here for ALL our pet needs. We love coming in to check on the kitties, and regularly buy fish for our tanks. We’ve never had any bad experiences, and Haley was incredibly helpful and kind when assisting us in choosing fish for our tanks.
Jan 11, 2025 · Reagan Shrader
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