Five Rivers Pet Emergency Hospital

For pet owners in New Market, Tennessee, and the surrounding communities, a pet emergency can be a frightening and stressful experience. When your beloved dog or cat needs immediate medical attention, you need to know there's a reliable and compassionate team ready to help, regardless of the time or day. Five Rivers Pet Emergency Hospital is a dedicated emergency veterinarian service and animal hospital, providing round-the-clock care for pets in crisis. Our mission is to offer peace of mind by ensuring that expert medical care is always available, with a focus on honesty and empathy.

We understand the anxiety that comes with a pet emergency. Our team is trained to handle a wide range of critical situations with urgency and compassion. From the moment you call, we will provide clear instructions and support, guiding you through a difficult process. Our commitment to transparent communication, especially regarding costs and treatment plans, is what sets us apart. We believe in providing the best possible care for your pet while being open and honest with you every step of the way. We are proud to be a trusted resource for pet owners in East Tennessee, providing a crucial service when it's needed most.

Five Rivers Pet Emergency Hospital is conveniently located at 2040 W Hwy 11E Suite B, New Market, TN 37820, USA. This central location makes us a vital resource for pet emergencies for residents of New Market and nearby areas like Jefferson City, Morristown, and Dandridge. As an emergency hospital, we are strategically positioned to provide quick access when every minute counts.

Our facility is designed with accessibility in mind, ensuring a smooth experience during a stressful time. We provide a wheelchair-accessible car park, a wheelchair-accessible entrance, and an accessible toilet. We also offer multiple convenient payment options, including credit cards, debit cards, and NFC mobile payments, to help ease the financial burden of an unexpected emergency visit.

As a dedicated emergency veterinarian service and animal hospital, Five Rivers is equipped to handle a wide range of critical and urgent medical situations. Our comprehensive services include:

• Emergency and Urgent Care: Our primary focus is on providing immediate care for pet emergencies, including trauma, sudden illness, toxin ingestion, and injuries. Our team is available 24/7 to triage and treat all kinds of pets.
• Advanced Diagnostics: We are equipped with cutting-edge medical technology, including advanced digital X-rays and an in-house laboratory. This allows us to perform a variety of diagnostic tests, such as blood work, heartworm tests, and leukemia/FIV tests, to get rapid and accurate results.
• Surgery: Our veterinarians are prepared to perform emergency surgery and other complex surgical procedures. We stay up-to-date with the latest medical procedures to ensure the best possible outcome for your pet.
• Critical Care and Hospitalization: For pets requiring intensive monitoring or overnight care, we offer dedicated hospitalization services. Our team provides continuous observation and critical care to help your pet recover.
• Radiology: We use radiology as a diagnostic tool to look inside your pet's body in a non-invasive way, helping us to detect and prevent illness.

What truly sets Five Rivers Pet Emergency Hospital apart is our unique blend of professional expertise and genuine compassion. Here are some of the key features and highlights that make us a trusted choice for pet owners in Tennessee:

• 24/7 Availability: As an emergency hospital, we are always open. We are ready to help with your pet's emergency any time, day or night, including weekends and holidays. As one client mentioned, this is a rare find, especially "on a Sunday in the middle of the night."
• Unmatched Compassion: Our staff is consistently praised for their kindness and empathy. Reviewers describe the staff and doctors as "extremely nice," "amazing souls," and "extremely professional and understanding." They treat every pet like family, which can be incredibly reassuring during a stressful situation.
• Honest and Upfront Communication: We are committed to being transparent about costs and treatment plans. We provide clear, easy-to-understand explanations of possible charges and are honest about what to expect. One reviewer was particularly impressed that they were refunded a significant portion of their deposit, appreciating the "honesty like that."
• Professional and Experienced Team: Our veterinarians, like Dr. Hopper, are described as "extremely empathetic and kind" and provide a "thorough explanation of his assessment and treatment." Our staff, like Renae, are patient, reassuring, and excellent at setting expectations.
• Focus on Patient and Owner Comfort: We strive to make the process as smooth as possible for both you and your pet. Our team provides reassurance and care that calms the nerves of both the animal and the owner.

For immediate assistance or to learn more about our services, please contact us using the information below. We are here to help.

Address: 2040 W Hwy 11E Suite B, New Market, TN 37820, USA

Phone: (423) 581-9492

Choosing Five Rivers Pet Emergency Hospital is a decision that puts your pet's well-being in the hands of a team that is not only highly skilled but also deeply caring. What truly makes us worth choosing is our ability to provide top-notch care in a time-sensitive, emotionally charged environment. The reviews from satisfied clients consistently highlight our transparency, professionalism, and, above all, our kindness. One client shared a story about a difficult emergency, noting that they were "grateful for the amazing souls" at our hospital, who treated their dog, Groot, "like family."

Our commitment to honesty, particularly with costs, builds a level of trust that is invaluable during a pet emergency. The fact that we proactively refunded a portion of a client's deposit shows our integrity in action. When your pet is in distress, you need to be able to focus on their health, not on hidden fees or confusing medical jargon. Five Rivers Pet Emergency Hospital is dedicated to making that possible, offering expert care, clear communication, and compassionate support. For any pet owner in the Tennessee region, we are a crucial resource and a beacon of hope in a time of need.

Five Rivers Pet Emergency Hospital

2040 W Hwy 11E Suite B, New Market, TN 37820, USA