Wells Branch Pet & Bird Clinic Introduce
Introduction / Overview
Finding a trustworthy and compassionate veterinary clinic is a top priority for any pet owner. In the Austin area, residents are fortunate to have access to a wide range of dedicated professionals, and among them, Wells Branch Pet & Bird Clinic stands out for its commitment to comprehensive care. Located conveniently in Austin, Texas, this clinic is a go-to destination for pet owners seeking everything from routine wellness checks to more complex medical and surgical procedures for their family pets. The clinic's focus extends beyond just cats and dogs, welcoming birds and other exotic animals, which makes it a unique and valuable resource in the community. Their services are designed to support a pet’s health throughout their entire life, ensuring they live a happy, healthy, and long life by their owner's side.
At Wells Branch Pet & Bird Clinic, the philosophy revolves around preventive health care and responsive medical treatment. The team understands that each pet is an individual with unique needs. They strive to create a welcoming and comfortable environment for both the pets and their owners. The clinic is equipped to handle a variety of health concerns, providing in-depth diagnostics and personalized treatment plans. Whether you have a new puppy or kitten needing their first check-up or a senior pet with chronic health issues, the staff at this clinic is prepared to offer the highest level of care. With a strong emphasis on professional and compassionate services, Wells Branch Pet & Bird Clinic is a cornerstone of veterinary excellence in the Austin community.
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Location and Accessibility
Convenience is key when it comes to a veterinary clinic, especially during an emergency or for a routine appointment. Wells Branch Pet & Bird Clinic is strategically situated at 12202 N Mopac Expy, Austin, TX 78758, USA. Its location on the North Mopac Expy makes it easily accessible for residents across Austin and the surrounding areas. The clinic’s proximity to a major thoroughfare means that pet owners can reach them with minimal hassle, which is particularly important in urgent situations or for busy schedules. The surrounding area is well-developed, and the clinic is easy to find, ensuring a stress-free visit from the moment you leave your home.
The clinic is committed to ensuring a positive experience for all visitors, which includes providing excellent accessibility. They offer a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, making it simple for all clients to navigate their visit. Inside, the clinic maintains a wheelchair accessible restroom, further demonstrating their dedication to accommodating the needs of every client. The facility also has a general restroom for the convenience of all visitors. While the clinic welcomes walk-ins, it is a good idea to remember that appointments are recommended to ensure you receive prompt service and to minimize wait times. This thoughtful approach to accessibility and scheduling reflects the clinic’s dedication to providing a seamless and supportive experience for everyone who walks through their doors.
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Services Offered
Wells Branch Pet & Bird Clinic offers a comprehensive range of veterinary services to address all aspects of your pet’s health and well-being. Their team is skilled in various medical and surgical procedures, ensuring your pet receives holistic care under one roof. Here are some of the key services you can expect:
- Annual Exams and Preventive Care: Routine check-ups, vaccinations, and parasite control are essential for maintaining your pet's health. The clinic provides thorough annual visits and wellness exams to catch potential issues early.
- Diagnostic Laboratory Services: With on-site diagnostic capabilities, including blood work, X-rays, and other laboratory testing, the clinic can quickly and accurately diagnose a wide range of conditions, from skin rashes to more complex diseases.
- Dental Health: Dental hygiene is crucial for a pet's overall health. Services include dental cleaning and care, as well as addressing dental disease to prevent pain and further complications.
- Surgical Procedures: The clinic is equipped to perform a variety of surgeries, from routine operations like spay and neuter surgeries to more complex procedures, including soft tissue and orthopedic surgeries.
- Pain Management: The staff is trained in providing effective pain medication and developing pain management plans to ensure your pet is comfortable, especially after surgery or during chronic illness.
- Emergency Care: The clinic offers essential emergency care services to address unexpected injuries or sudden illnesses, providing critical support when you need it most.
- Specialized Care: In addition to services for cats and dogs, the clinic specializes in the care of exotic and pocket pets, including birds and other exotic animals, making it a rare and valuable resource for these unique family members.
- In-House Pharmacy: For your convenience, the clinic has an in-house pharmacy, allowing you to get the medications your pet needs immediately after their appointment without an extra stop.
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Features / Highlights
What truly sets Wells Branch Pet & Bird Clinic apart is their commitment to providing a holistic and compassionate experience for pets and their owners alike. They are not just another veterinary clinic; they are a partner in your pet's health journey. Here are some of the standout features that make this clinic a trusted choice for pet owners:
- Comprehensive Care: The clinic offers a complete suite of services, from basic wellness checks and vaccinations to advanced surgical procedures and internal medicine. This "one-stop-shop" approach ensures that your pet can receive all the care they need in a familiar and trusted environment, without the need to travel to multiple specialists.
- Expertise with Exotic Animals: While many clinics focus solely on cats and dogs, Wells Branch Pet & Bird Clinic has a special expertise in caring for birds and exotic pets. This is a significant advantage for owners of these unique animals, as finding qualified care can often be challenging.
- Focus on Preventive Health: The team at Wells Branch is a strong advocate for preventive health care. They emphasize the importance of regular physical exams, vaccinations, and parasite control to prevent diseases before they become serious, saving you and your pet from future distress.
- Compassionate Services: Despite a recent negative review, the clinic has a long-standing history of being trusted by many pet owners in the Austin area. The clinic aims to provide a compassionate and understanding approach, recognizing the deep bond between pets and their families. They work with owners to find the best solutions for their pets’ health, considering all factors.
- Trusted by Local Pet Owners: A quick look at local sentiment shows that the clinic has been a trusted place for many years. One customer, for example, expresses their trust in the team, stating, "They always do such a great job taking care of my dog Maple! I trust them with all vet needs." This positive feedback reflects a history of quality care and professionalism.
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Contact Information
To schedule an appointment or to learn more about the services offered, you can contact Wells Branch Pet & Bird Clinic directly. The staff is ready to answer your questions and help you ensure your pet gets the care it needs.
- Address: 12202 N Mopac Expy, Austin, TX 78758, USA
- Phone: (512) 339-8472
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What is worth choosing
Choosing a veterinarian is a significant decision for any pet owner. It’s about more than just finding a doctor; it’s about finding a partner in your pet’s health journey. While a single negative experience can be disheartening, it's important to consider the broader context of a clinic's reputation and long-term service. Wells Branch Pet & Bird Clinic has served the Austin community for years, building trust with numerous clients who return for consistent, reliable care. The clinic’s commitment to offering a wide range of services—from routine exams and vaccinations to specialized care for exotic pets—makes it a truly comprehensive option. Their facility is designed with client comfort and accessibility in mind, providing a welcoming environment for all. The presence of an in-house pharmacy and diagnostic lab means that treatment and diagnostics can be performed quickly, reducing stress and waiting time for pet owners. The clinic’s location is also a major plus, as its easy access from major roads makes it a convenient choice for Austin residents. For those in search of a veterinary clinic that can provide lifelong care for their furry or feathered family members, Wells Branch Pet & Bird Clinic offers a strong option rooted in professional expertise and a wide array of services.
Wells Branch Pet & Bird Clinic Cat
Veterinarian
- Animal Clinic
- Annual Exams
- Annual Visits
- At Home Care
- Blood Test
- Blood Work
- Cats And Dogs
- Cesarean Section
- Compassionate Services
- Comprehensive Care
- Dental Cleaning And Care
- Dental Disease
- Dental Health
- Diagnostic Lab Testing
- Diagnostic Laboratory Services
- Emergency Care
- Exotic And Pocket Pets
- Exotic Animals
- Family Pets
- Flea And Tick Prevention
- Flea Treatment
- Flea/Tick Control
- General Surgical Procedures
- Heart Worm Prevention
- Heartworm Disease Treatment
- Hip Dysplasia
- In-House Pharmacy
- Intestinal Parasites
- Laboratory Testing
- Medical And Surgical
- Medical Treatment
- New Puppy Or Kitten
- Pain Management
- Pain Medication
- Parasite Control
- Physical Exam
- Preventive Health Care
- Puppy Visits
- Routine Operation
- Skin Rashes
- Soft Tissue And Orthopedic Surgeries
- Spay And Neuter Surgeries
- Teeth Cleanings
- Vet Clinics
- Veterinary Clinics
- Veterinary Diagnostics
- Veterinary Internal Medicine
- X-Rays
Wells Branch Pet & Bird Clinic Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Wells Branch Pet & Bird Clinic Photos










Wells Branch Pet & Bird Clinic Location
Wells Branch Pet & Bird Clinic
12202 N Mopac Expy, Austin, TX 78758, USA
Wells Branch Pet & Bird Clinic Reviews
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★ 5★ 4★ 3★ 2★ 1If I could give this place zero stars, I absolutely would. I’m shocked by the judgmental and pushy attitude I received from the veterinarian. She was incredibly rude and showed no compassion when I explained I couldn’t afford a $6,000 surgery for my dog. I’m a full-time student — money is tight but that didn’t matter to the vet — I was quoted $130–$180 over the phone for my pets visit today but after everything, I was charged $280!This place is money-hungry, and the facility itself is disgusting — the smell hits you the second you walk in. The receptionist was rude and even gave me dirty looks after my dog’s appointment.I’ve been bringing my other dog here since 2018. I always had a weird feeling about this place, but the coupons kept me coming back. Now I realize it’s not worth the disrespect, the unprofessionalism, or the emotional stress.They need to learn how to be kind, understanding, and professional — not pushy, judgmental, and cold. Do better.
July 30 · Cindy AlemanThey always do such a great job taking care of my dog Maple! I trust them with all vet needs.
June 10 · Barclay's BuysSavita and her team did a good job helping me navigate my older dog's health problems. His treatments seemed to have helped him and he doesn't have an infection anymore. I'm not even sure he knows what happened! Anyways he's back to his old self and chasing after squirrels again. And I'm happy I chose Wells Branch. Also, their prices are very reasonable.
January 13 · Chase Von AchWorst place to ever take your pet. The way they run things and scam people out of their money and do things that are questionable and concerning. I took my cat here because of swelling to the head and eye, they tell me how much the cost is to check him. Which I'm fine with. Then when it comes to the diagnosis and what is going on. The Doctor gives a amount around $200 and then mentions other things to help him which I'm ok with which changes the price and it goes up tremendously and even more add ons that were not mentioned or agreed upon which they then tried to hold my cat and not give him back unless full payment. Which we paid half before he went into surgery and they said the other half would be paid after which was a lie scanning us out of more money. (Mind you when all this is going on a price is set and that was going to be the price and we asked twice to make sure before the payment was made.) well to go on more of diagnosis she speaks on how he has one tooth that is bad and that seems to be the only one cause the other ones aren't there in the back. So I agree to one tooth being pulled because he has issues with his mouth he's a old cat. Well they take him for surgery.. When it's times to get him they charges is way more then agreed upon and pulled two teeth instead of one which I did not agree upon. To make it even worse for my cat he had trouble eating they didn't give a cone and the way the tubes were placed in were not correct. Then the fact they kept contacting my fiance instead of myself was odd because my number was the main contact for my cat and then they called my job which I never gave them my work number.. Didn't understand how they even got it. Asking questions about a card used for payment that they needed to verify a month later. This vet needs to be inspected and looked into on what they do. I'm sure majority of things that are done are not by the Texas law or penal codes or the TBVME. I advise that no one takes there pet here and if so good luck.
April 15 · Brittany FoxThis vet will steal your money. They make up their own pricing different from their south location, and refuse to match what their other location is offering for the exact same service!Honestly, what kind of business practice is that.I’ve been going here for 4-5 years. I took my dog in for a dental cleaning, and was quoted $300 from the south location. But I got charged $375 at this location. When I talked to the vet, she insisted the lower price was incorrect and no one would have quoted that. I called the other office, put them on speaker, and asked for the quote of dog dental cleaning. And guess what they said… $300!!!She refused to match the price, and when I told her we would not be returning, she said okay that’s fine. Honestly, the worst service I have ever received. I’d also like to clarify that I was as polite as I could be throughout this whole interaction. I refuse to support any kind of establishment that’s first priority is to take my money.Update: Vet called me personally to apologize and refund me the difference. Still don’t think I’m going back, but at least we’re square.
March 03 · Shivani Gupta
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