Banfield Pet Hospital Introduce
When it comes to the health and happiness of our pets in the bustling Austin area, finding a veterinary practice that combines professional expertise with genuine compassion is essential. For many residents in North Austin, Banfield Pet Hospital on Research Boulevard has become a trusted partner in their pet’s wellness journey. This location stands out for its commitment to providing comprehensive care and for its team of dedicated professionals who treat every animal as if it were their own. From routine check-ups to managing more serious health concerns, the staff at this Banfield location goes above and beyond to ensure both pets and their owners have a positive and reassuring experience.
The clinic's reputation is built on a foundation of empathy and a proactive approach to veterinary medicine. The team understands that pets are cherished family members, and they strive to build lasting relationships with every client. This is powerfully illustrated by the experiences of real customers. One pet owner, whose dog suffered a "horrible skin infection," highly recommended the hospital, specifically praising a team member named Rebekah for being "beyond educational, sympathetic, and caring." This client’s testimonial highlights the deep level of trust and support the staff provides, noting that Rebekah "did what is beyond her job title and didn’t hesitate to work around the given circumstances." This kind of dedication is a hallmark of the service you can expect to find at this Banfield location.
Another client with a senior dachshund named Lulu shared a similarly positive experience. They were able to get a quick appointment for a lump on Lulu's paw and were impressed by the team’s efficiency and thoroughness. The vet tech, Rebekah, was lauded for her kindness and for explaining everything "thoroughly." The client also noted the great communication from the team, including Dr. Tatum, with multiple follow-up calls to provide updates on bloodwork and recommendations. The seamless process, from check-in to check-out, and the "goodie bag" on the way out, all contribute to a highly satisfying and stress-free visit. This level of attention to detail and personalized care is a key reason why so many Texans choose this location for their pet's needs.
Banfield Pet Hospital is located at 11150 Research Blvd Ste 100A, Austin, TX 78759. This strategic location in North Austin makes it incredibly accessible for residents in the immediate area and surrounding neighborhoods. Research Boulevard is a major thoroughfare, and being situated in a well-known retail center ensures that the clinic is easy to find, with ample parking available. This convenience is a significant benefit for busy pet owners, especially when dealing with a pet’s medical needs, whether it's a planned appointment or an unexpected visit. The location is ideal for residents of communities like Jollyville, The Arboretum, and even parts of Cedar Park, making it a central and reliable resource for pet health care.
The ease of access is a critical component of the clinic's suitability for locals. It minimizes the time and stress associated with travel, allowing pet owners to focus on their pet's health rather than the logistics of getting to the appointment. The clinic's integration within a larger shopping area also makes it easy to combine a vet visit with other errands, a small but important convenience that reflects an understanding of the modern Texan's busy lifestyle. This thoughtful placement is a testament to Banfield’s commitment to being a true community partner in pet care.
The range of services offered at this Banfield Pet Hospital is extensive, providing comprehensive care for pets at every stage of their lives. They focus on preventative care, recognizing that a proactive approach is the best way to ensure long-term health.
Services Offered:
- Preventive Care and Wellness Exams: Thorough physical examinations, parasite control, and vaccinations to keep your pet healthy and prevent future illnesses.
- Dental Care: Professional dental cleanings and oral health assessments, crucial for preventing painful dental diseases.
- General Surgery: Spaying, neutering, and a variety of other common surgical procedures performed with a high standard of care.
- Diagnostic Services: On-site laboratory testing, digital X-rays, and other diagnostic tools for quick and accurate health assessments.
- Microchipping: A crucial service for permanent identification to help ensure a lost pet can be reunited with its family.
- Nutrition and Diet Counseling: Personalized advice on diet and nutrition to support a pet’s optimal weight and address specific health concerns.
- Senior Pet Care: Specialized wellness programs and health monitoring for aging pets to manage age-related conditions.
- Behavioral Counseling: Guidance and resources to help manage common behavioral issues in pets.
What truly sets this Banfield Pet Hospital apart are its standout features and a commitment to service that goes above and beyond.
Features / Highlights:
- Compassionate and Caring Staff: The team, including highly-praised members like Rebekah, is known for their empathy and willingness to go the extra mile for every pet and pet owner.
- Convenient Online Scheduling: The ability to book appointments online makes managing your pet’s health a simple and straightforward process.
- Comprehensive Pet Health Plans: Banfield offers Opti-Health Plans that provide proactive, discounted pet care, making it easier for pet owners to afford regular wellness visits and preventative treatments.
- Excellent Communication: The staff is highly responsive and communicative, providing detailed updates and explanations, as noted in customer reviews.
- Team-Based Approach: The collaboration between veterinarians, vet techs, and support staff ensures a holistic and well-coordinated approach to your pet’s care.
For more information or to schedule an appointment, you can contact the hospital directly.
Contact Information:
Address: 11150 Research Blvd Ste 100A, Austin, TX 78759, USA
Phone: (512) 527-9466
In conclusion, for pet owners in Austin, particularly in the northern part of the city, Banfield Pet Hospital on Research Boulevard is a top-tier choice for veterinary care. Its combination of a convenient location, a broad range of services, and a team that is genuinely compassionate and attentive makes it a highly suitable option for locals. The glowing reviews from customers like the one who praised Rebekah’s exceptional care and the one who highlighted the team's excellent communication and thoroughness are a testament to their commitment to service. By choosing this Banfield location, you can be confident that your furry family member is receiving not just excellent medical treatment, but also the love and care they deserve, right here in the heart of Texas.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
11150 Research Blvd Ste 100A, Austin, TX 78759, USA
Banfield Pet Hospital Reviews
I usually don’t write reviews but I felt people who love their pets as much as I do should feel like they can trust someone to care for their fur babies like Rebekah did for me. If you are looking for staff who goes above and beyond and treat pets like their own, then I HIGHLY recommend this location. My dog recently got a horrible skin infection and Rebekah was beyond educational , sympathetic, and caring to help me from start to finish. She did what is beyond her job title and didn’t hesitate to work around the given circumstances! I am so thankful Banfield has someone as loving and caring like Rebekah! She is the prime example of leadership who takes initiate to help EVERYONE! If you are looking for a new pet hospital and are hesitant take this as your sign and ask for Rebekah
Jul 14, 2025 · Janette RosasI had a wonderful experience at this Banfield hospital. Our senior dachshund Lulu has a lump on her rear paw, and I suspected it may have been infected after she injured it when going for a walk. I was able to schedule an appointment for the next day online, and the following morning, I was called and asked if I could bring her in sooner. Luckily, I able to drop her off in the morning and Dr. Tatum recommended a cytology to test the lump for abnormalities, but her bloodwork came back normal. They also did her comprehensive exam with was due, trimmed her nails, and gave her 2 vaccines. We have a virtual appointment in 5 days to discuss her cytology results, but overall, we've been very pleased with the responsiveness, attention, and care from Dr. Tatum and the vet tech, Rebeka. After I dropped her off, about 1 hr later, Rebeka called me with the vet's initial evaluation and recommendations. She was very kind and explained everything thoroughly, she also listened to my questions, noted them to relay to the vet, and she checked Lulu's prior medical records. About 3 hours later, she followed up with me to address my earlier questions, give me an update, and also to let me know when Lulu would be ready for pickup. Erin and Mercedes also helped me check-in and check-out, and Rebeka brought Lulu out and explained to me the home care routine for Lulu's lump. Overall, very happy with the team's service so far, and we even got a nice goodie bag on the way out. I would recommend this Banfield hospital! Thank you!
May 14, 2024 · Laura Rivera GomezDONT BUY INTO THE BANEFIELD PROTECTION PLAN and don’t take your pet here if you want people to take care of your dog properly. They almost caused long-term neurological side effects for my dog and now refuse to let me cancel my plan with them without charging me for the “services they offered”, which was literally one check up and the visit that they did all the neurological damage to him.they wouldn’t let me in the office with him during his exam because of “timing” and they gave him a shot that1. they didn’t tell me could have harmful neurological side effects on him2. would have to be monthly at if it was something that worked at almost $200 a shot3. acted as if it was the only option for him to be treated.to make matters worse, they were treating something that they just ~assumed~ was the issue and when I took him to a Modern Animal because he JUST KEPT getting worse, they said he didn’t need it and treated him for something else entirely!! plus Banefield was super unresponsive and only reached out after we reached out to them with questions and pretended to be helpful and sympathetic after my partner left a review and then never reached out again after our last interaction when they said they would “reach out with a solution”. absolute garbage that I’m still being charged $200 a month for a hospital I will never take my dogs to again and they won’t do anything to solve their issues.
Feb 17, 2025 · Mayra RiosThe team here is the best! Everyone was so friendly and knew so much! Tori was amazing! She is so sweet and caring! Loved it here we will definitely be back!
Jun 03, 2025 · Austin SThe staff at Banfield Balcones are fantastic. Friendly, kind and communicative. BJ and Whitney have helped us the last few times we’ve been there and they’re awesome!
Jul 02, 2025 · Irene Coroalles
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