Banfield Pet Hospital: Trusted Veterinary Care in Pittsburgh, PA

Banfield Pet Hospital Introduce

For pet owners in Pittsburgh, Pennsylvania, and the surrounding Allegheny County, ensuring their beloved animal companions receive consistent, high-quality veterinary care is a top priority. From routine check-ups to addressing unexpected health concerns, finding a reliable and compassionate team is essential. This article aims to provide a clear, engaging, and informative overview of Banfield Pet Hospital located in the Crafton Ingram Shopping Center in Pittsburgh. We will explore its convenient location, the comprehensive range of services it provides, and highlight the key features that make it a suitable choice for local pet parents seeking dedicated and understanding care for their furry family members.

Banfield Pet Hospital is part of a larger network of veterinary clinics, known for its emphasis on preventive care through its Optimum Wellness Plans®. Understanding how this particular location operates within that framework, and what local clients experience, is crucial. This overview will delve into the publicly available details, including positive customer reviews, to help residents in the Pennsylvania region make informed decisions regarding their pet's health and wellness journey. The tone will be friendly and professional, highlighting factual information while offering a slightly promotional perspective on the benefits this clinic brings to the local community.

Banfield Pet Hospital in Pittsburgh is conveniently located at 224 Crafton Ingram Shp Ctr, Pittsburgh, PA 15205, USA. This placement within the Crafton Ingram Shopping Center offers significant advantages for pet owners across Pittsburgh and the western parts of Allegheny County. The shopping center environment typically provides ample parking, making visits less stressful for both pets and their human companions.

The Crafton Ingram area is easily accessible from various neighborhoods in Pittsburgh, including Crafton, Ingram, and surrounding communities like Carnegie, Rosslyn Farms, and Thornburg. Its proximity to major roadways enhances its accessibility, reducing travel time for busy pet owners. The presence within a shopping center often means extended hours, which can be a huge benefit for those with demanding schedules, allowing for appointments before or after traditional work hours. This strategic location solidifies Banfield Pet Hospital's role as a readily available and practical option for comprehensive veterinary care for a wide segment of the Pittsburgh metropolitan area's pet-owning population.

Banfield Pet Hospital offers a comprehensive suite of veterinary services, with a strong emphasis on preventive care, often bundled into their signature Optimum Wellness Plans®. Their goal is to provide accessible, high-quality care to help pets live long, healthy lives. Services typically include:

Wellness Exams and Vaccinations: Regular nose-to-tail physical examinations (often two per year with wellness plans) are foundational for proactive health monitoring. They provide all routinely recommended vaccinations (e.g., Distemper/Parvo, Rabies, Leptospirosis, Bordetella) to protect pets from common diseases.
Preventive Medicine: This includes comprehensive parasite control programs (fleas, ticks, heartworm, and intestinal parasites with deworming), nutritional counseling, and weight management strategies tailored to your pet's life stage and lifestyle.
Diagnostic Services: In-house laboratory capabilities for rapid results on blood work, urinalysis, fecal exams, and other tests. They also offer digital radiography (X-rays) and can include advanced kidney testing (SDMA) and electrocardiograms (ECG) as part of higher-tier plans.
Pet Dental Care: Professional dental cleanings (scaling and polishing above and below the gum line), digital dental X-rays, and extractions are crucial for maintaining oral health, which impacts overall well-being.
Surgical Procedures: Standard surgical services include routine spaying and neutering, with pre-anesthetic blood testing and pain management protocols to ensure patient safety and comfort. Some locations may offer more complex soft tissue surgeries.
Behavioral Consultations: Addressing various behavioral concerns to improve the human-animal bond and pet's quality of life.
Microchipping: A vital service for permanent identification, significantly increasing the chances of reuniting lost pets with their families.
Virtual Care and 24/7 Pet Chat™: Access to veterinary professionals via virtual visits and an unlimited 24/7 Pet Chat™ service for immediate advice and peace of mind, included with wellness plans.
Pharmacy and Prescriptions: Providing necessary medications and facilitating refills for acute and chronic conditions, along with an online pharmacy for convenient ordering.
End-of-Life Services: Offering compassionate support and services for pets in their final stages of life, including euthanasia and guidance for grieving pet owners.

Banfield Pet Hospital in Crafton Ingram consistently receives positive feedback for several key features and highlights, emphasizing their commitment to both pet and owner satisfaction.

Responsive and Efficient Communication: Clients frequently praise their communication methods. "They always answer the phone quickly" and provide "text message alerts and appointment confirmations." This multi-channel approach ensures pet owners are always informed and can easily manage their appointments, which is invaluable for busy households.
User-Friendly App: The clinic’s integration with a digital platform is a significant highlight. The "app is easy to navigate," allowing clients convenient access to pet care history, appointment scheduling, and health alerts.
Gentle and Patient Care for Anxious Pets: A standout feature is their ability to handle pets with behavioral needs. One reviewer specifically highlights their staff as "so gentle and patient with my high-anxiety rescue pup," demonstrating a truly "caring and understanding staff." This specialized approach makes vet visits less stressful for sensitive animals and their owners.
Comprehensive Wellness Plans: Many clients are "very happy with the service we received for our older hound" through the "wellness plan." These plans cover a wide array of services, including "shots, x-rays, broken tooth checked out, bloodwork, and nails clipped," providing proactive and budget-friendly care.
Professional and Friendly Staff: Across the board, the team is described as "very friendly, very professional." This consistently positive demeanor contributes to a welcoming environment for all visitors.
Transparent and Non-Pressured Discussions: Clients appreciate that "all the options and prices were well explained, and we were not pressured to make any quick decisions." This transparency and respect for client autonomy in decision-making are highly valued.
Focus on Preventive Care: The emphasis on the Optimum Wellness Plans illustrates Banfield's proactive approach to pet health, aiming to prevent serious issues before they arise through regular check-ups and diagnostic testing.

For appointments, inquiries, or any concerns regarding your pet's health, Banfield Pet Hospital at the Crafton Ingram Shopping Center can be reached at the following:

Address: 224 Crafton Ingram Shp Ctr, Pittsburgh, PA 15205, USA

Phone: (412) 922-5782

Mobile Phone: +1 412-922-5782

The clinic is open late and on weekends, offering flexible hours to accommodate various schedules. Specifically, their general hours are Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is always recommended to utilize their user-friendly app or call the clinic in advance to schedule appointments. This ensures the most efficient service and allows the staff to prepare for your pet's specific needs. For any immediate or urgent medical concerns during business hours, contacting them directly by phone is the most effective way to determine if they can provide timely assistance.

In conclusion, for locals in Pittsburgh, Pennsylvania, and the surrounding Allegheny County, Banfield Pet Hospital at the Crafton Ingram Shopping Center emerges as a highly suitable and reliable choice for comprehensive veterinary care. Its accessible location within a convenient shopping center, coupled with extended operating hours, makes it a practical option for busy pet owners. The clinic offers a wide spectrum of veterinary services, from routine wellness and vaccinations to diagnostics, surgical procedures, and behavioral support, all underpinned by a strong commitment to preventive care through their Optimum Wellness Plans®.

What truly distinguishes this Banfield location, as evidenced by consistent positive customer feedback, is their exceptional client communication, including quick phone responses and helpful text alerts. Their patient and gentle approach, particularly with high-anxiety pets, along with the transparent explanation of services and pricing, fosters a trusting and comfortable environment. For residents of Pittsburgh seeking a veterinary partner that is professional, empathetic, and offers a proactive approach to pet health management, Banfield Pet Hospital at Crafton Ingram Shopping Center stands out as a highly recommended destination, dedicated to the well-being of their cherished animal companions.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Pennsylvania Allegheny County Pittsburgh

224 Crafton Ingram Shp Ctr, Pittsburgh, PA 15205, USA

Banfield Pet Hospital Reviews

Highly recommend Banfield Pet Hospital in Crafton! They always answer the phone quickly, text message alerts and appointment confirmations, app is easy to navigate, they take time to answer all my extra questions, and are so gentle and patient with my high-anxiety rescue pup. Truly caring and understanding staff!
Jun 23, 2025 · AMIEE H
Very happy with the service we received for our older hound. Took the wellness plan, and got her shots, x-rays, broken tooth checked out, bloodwork, and nails clipped. Everyone was very friendly, very professional. All the options and prices were well explained, and we were not pressured to make any quick decisions. Happy that we signed on for the annual plan.
May 09, 2025 · Hennie van den Berg
9:00 am on July 1, 2025. Called crafton location to see if I can bring my golden retriever in to be euthanized. The person who answer the said there was no openings that day maybe on the 2nd of July hold on and let me checked. I SAID NO MY DOG IS VERY SICK NOW I AM NOT GOING TO MAKE HIM SUFFER. I took him to an emergency vet to have my poor boy put down. After 13 years of coming to BANFIELD I AM CHANGING TO A DIFFERENT VETERINARY.
Jul 02, 2025 · Jodi Love
I’m leaving this review after my sixth ignored call, plus one call where I finally got through, only to be hung up on after explaining my issue. They consistently have trouble answering the phone, often placing people on hold for 20 minutes before ending the call and then not picking up again. After more than three years as a member, I’ll likely be canceling. While the staff seems nice, the poor communication and lack of reliability make it not worth it. I’d recommend a smaller, more personalized vet instead. 2/8
Feb 08, 2025 · Lexi
I brought my cats here off and on over the years but I went for the last time this week. This is probably just fine for routine stuff, minor first aid or illness. Anything more than that you’re referred to Blue Pearl which is $220 just to walk in the door for a consult.Here is why I’m giving one star.Last year I brought my cat in because I felt some kind of lump on his abdomen. I was told it was just a muscle or fatty deposit as he was a heavier cat. Then recently he was not eating well and slowing down. When I brought him in they said they felt a large mass. They x-rayed it and told me his prognosis was poor and I should consider euthanasia within the week or go to Blue Pearl for more expensive testing but that likely his outcome would be poor.I spent $600 on x-rays that told me nothing except to confirm what they could feel. That money would have been better spent on an ultra sound right away. I walked out the door with a $900 bill and a cat who I was told will die.I ended up finding a private practice veterinarian who charged a fraction of the price Blue Pearl would have who could help us and gave us guidance, answers and proposed possible life saving treatment on the first visit.Banfield is cooperate pet care. It isn’t the fault of the people who work here but the nature of cooperate business. I would not go here if you suspect any serious ailment with your pet. You’ll be priced out paying for their limited diagnostic testing capabilities with no path forward for treatment unless you get a second mortgage on your house and go to Blue Pearl.I also do not like how you have to drop your pet off and never see the doctor face to face. You meet with a vet tech, they take notes, take your pet and the doctor calls you. This leaves a lot to be lost in translation as far as the pet and billing as was the case for me.My cat ended up passing away in surgery but I am glad I found a doctor who could actually help us try to save him. I will never know if the initial visit to Banfield months earlier where I told them about the lump could have saved his life if they had investigated further rather than brush it off. He was only 7 years old.My advice to pet owners is find a private practice where you can get more personalized attention and care. I do not wish to receive any response from Banfield.
Jan 24, 2025 · Cindy Gaynard