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401 Reptiles ico

401 Reptiles

1189 Main St #4830, West Warwick, RI 02893, USA

4.0
usually nice and have wax worms. I asked about the cost of getting a background done in my tank. they said $200. I brought it in, they changed the price to $250 because they'd "need all the materials" as if the $200 price doesn't include materials, and as if we didn't already schedule the drop off and work (I expected them to have the materials by then). I called to confirm what parts of my tank to bring, but was told the wrong information 2x, and had to make 3 trips for drop off. the skinnier guy was rude and /kept/ saying he didn't care what I thought looked cool for designs. he said "whatever we do is what we do." I called Saturday to confirm the pickup, and only then did they tell me it wasn't finished by that past Friday as planned; it would be ready Tuesday. Tuesday comes and I picked it up. within hours the substrate that "cost $80" fell off. I went to NEHERP in CT (1.5 hrs away) after I picked up my tank, and they had AMAZING designs for $159 for about the same size as my tank. NEHerp mentioned that they dont take outside materials because of cross contamination. 401 Reptiles put reptiles health at risk by taking my materials. 401 Reptiles didnt give me an itemized list and claimed the "supplies" (a handful of dirt and moss applied too late, and 1 can of spray foam) was $100 (which costs less than $50) and $100 for labor. they simply sprayed foam and shoved my cork pieces into it. they put no thought into the design or aesthetic. they did not not have ANY of my items organized together when i picked up, and some of my stuff got left behind. Not going back to pick it up after how they treated (and tricked) me. the less-skinny guy lied to me saying "its been drying for 3 days" and "took 6 days to do" while the skinny guy admitted on the phone they didn't start until Saturday the earliest. judge for yourself with the pic - Havoc H
401 Reptiles Overview Intro Photos Location Reviews

401 Reptiles Introduce

Introduction / Overview

For pet enthusiasts in Rhode Island, especially those with a passion for the unique world of reptiles, finding a reliable and knowledgeable local resource is key. 401 Reptiles, located in West Warwick, stands out as a dedicated pet store aiming to serve the needs of the reptile community. More than just a place to purchase pets, 401 Reptiles strives to be a hub for resources, supplies, and expert advice, helping both seasoned reptile owners and curious newcomers navigate the intricacies of reptile care. The store focuses on providing healthy animals and the essential items needed to ensure their well-being, fostering a responsible approach to exotic pet ownership.

Location and Accessibility

401 Reptiles is conveniently situated at 1189 Main St #4830, West Warwick, RI 02893, USA. This location makes it easily accessible for residents across West Warwick and the wider Rhode Island area. Main Street is a central thoroughfare in West Warwick, ensuring that the store is not difficult to find, whether you're traveling from nearby towns or within the city itself. The specific address, #4830, indicates its presence within a larger commercial area, potentially offering ample parking and straightforward access. Its position in West Warwick makes it a practical destination for local reptile owners looking for specialized products and services without having to travel extensively.

Services Offered

  • Sale of Healthy Reptiles: 401 Reptiles prides itself on offering a selection of clean and healthy reptiles, emphasizing the quality and well-being of the animals available for purchase.
  • Reptile Care Advice: The store provides ongoing support and advice for pet owners, both before and after a purchase. This includes guidance on housing, feeding, and general care for various reptile species.
  • Pet Supplies: Customers can find essential supplies for reptile keeping, such as wax worms and other feeders, although specific inventory may vary.
  • Tank Background Customization (with caveats): While the store offers services for creating custom tank backgrounds, potential customers should be aware of past customer experiences regarding pricing adjustments, project timelines, and material sourcing. It's advisable to get a detailed, itemized quote and clear communication regarding the process.

Features / Highlights

  • Commitment to Animal Health: A significant highlight of 401 Reptiles, as noted by customers, is their dedication to providing "clean, healthy reptiles that are guaranteed to be of the highest quality." This focus on animal welfare is a crucial factor for responsible pet ownership.
  • Knowledgeable and Helpful Staff (Ray): One customer specifically praised "Ray" for being "more than happy to help you take care of any pet," offering assistance and advice even for general inquiries or after a purchase. This personal touch and willingness to share expertise are valuable assets.
  • Local Specialization: For Rhode Island residents, 401 Reptiles serves as a specialized local resource for reptile enthusiasts, saving them the need to travel out of state for specific reptile-related needs.

Contact Information

Address: 1189 Main St #4830, West Warwick, RI 02893, USA

Phone: (401) 320-8910

Mobile Phone: +1 401-320-8910

Customers are encouraged to use these contact methods for inquiries about product availability, services, or to seek advice regarding their reptile pets. It is always recommended to call ahead, especially for specific needs or to confirm service details.

Conclusion: Why this place is suitable for locals

For residents of Rhode Island with an interest in reptiles, 401 Reptiles presents itself as a valuable local establishment. Its primary suitability for locals stems from its specialized focus, which can be hard to find in general pet stores. For those seeking healthy reptiles, specialized supplies, and the guidance of experienced individuals like Ray, 401 Reptiles offers a dedicated environment. The convenience of its West Warwick location ensures that Rhode Island reptile enthusiasts don't have to venture far to find what they need. While a customer review highlighted some issues with a specific custom service, the overall sentiment regarding the health of the animals and the willingness of staff to provide general advice remains a strong positive. As a local business, 401 Reptiles has the potential to become a cornerstone for the Rhode Island reptile community, providing essential resources and fostering responsible pet ownership within the region. It's a place where local reptile owners can potentially find a community, reliable products, and ongoing support for their unique companions.

401 Reptiles Photos

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401 Reptiles Location

401 Reptiles

1189 Main St #4830, West Warwick, RI 02893, USA

401 Reptiles Reviews

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