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Brothers PetsPet Stores Near Me​GeorgiaFulton CountySandy SpringsPet Stores ​ in Roswell Road NortheastPetco

Petco

5938 Roswell Rd NE, Sandy Springs, GA 30328, USA

4.0
DO NOT GO HERE!!! The store associates are very rude! As a follow up to my first experience (see below) I was called and persuaded to bring my dog in to be groomed and at the checkout I was being pressured into adding services and tipping and I was honest with the lady that checked me out at the time, about the fact that i asked them to take the hair off his face, down a few inches and they didn’t do that. Well, she got mad and refunded my entire appointment and told me to not book grooming services there again, as a response, instead of offering good customer service solutions to a negative experience. I was shocked and appalled. Go to a private company for grooming, they barely know what they are doing when it comes to handling different dog temperaments and they just want to make a sale. As a loyal customer to Petco, it’s unfortunate when small minded people ruin the overall relationship with a large company, over something so simple and solvable. SMH3/27/25- Tried to book a dog grooming appointment with the manager who told me he loved grooming miniature schnauzers and the workers refused to put me on the schedule and didn’t want to call him to check. - Anonymous S.
Petco Overview Intro Photos Location Reviews

Petco Introduce

For pet parents across Georgia, finding a comprehensive and convenient pet store is a fundamental part of providing the best care for their beloved animal companions. In Sandy Springs, a bustling city north of Atlanta, you'll find a Petco location that serves as a resource for a wide array of pet needs. Petco, as a national brand, is generally known for offering a vast selection of pet supplies, alongside a variety of services designed to promote the health and well-being of pets. This specific location aims to cater to the diverse needs of the local Georgia community, providing everything from daily essentials to specialized care.

The Petco experience generally strives to be a one-stop shop for pet owners. Beyond just stocking shelves with products, these stores often integrate various services like professional grooming, veterinary clinics, and training classes, creating a holistic approach to pet care. While individual experiences can vary, the goal is to provide a reliable and accessible hub for pet parents to find what they need, get expert advice, and access important wellness services. For local users in Georgia, having such a resource readily available can simplify the complexities of pet ownership, ensuring that their furry, feathered, or scaled family members receive the attention and products they require to lead happy, healthy lives.

The Petco in Sandy Springs, GA, is conveniently located at 5938 Roswell Rd NE, Sandy Springs, GA 30328, USA. This address places it directly on Roswell Road, a major and heavily trafficked arterial road that runs through much of north Atlanta and its affluent suburbs. Its positioning within a commercial area typically ensures ease of access for customers arriving by car, with generally ample parking available in the shopping center where it is situated.

For local users throughout Georgia, particularly those in Sandy Springs, Dunwoody, Marietta, Alpharetta, and even parts of central Atlanta, this location offers significant accessibility. Roswell Road connects to numerous other major roads and highways, making it a relatively straightforward drive from various directions. While public transportation options via MARTA bus routes might exist along Roswell Road, driving remains the most common and convenient way for most Georgians to reach this location. The store's presence on such a prominent thoroughfare makes it a highly visible and practical destination for regular pet supply runs or scheduled appointments, integrating seamlessly into the daily routines of pet owners in the northern Atlanta metro area.

Petco, including its Sandy Springs location, offers a broad spectrum of products and services designed to meet the diverse needs of various pets and their owners. While specific availability may vary, you can typically expect to find:

  • Comprehensive Pet Supplies: A wide range of food options for dogs, cats, small animals, birds, fish, and reptiles, including dry kibble, wet food, raw, frozen, and specialized diets. This is complemented by a vast selection of treats, toys, bedding, crates, carriers, collars, leashes, and training aids.

  • Professional Pet Grooming Services: Petco grooming salons typically offer full-service baths, haircuts to breed standards or custom styles, and various add-on services such as nail trims, teeth brushing, ear cleaning, gland expression, and de-shedding treatments. Groomers are generally Petco-certified.

  • Self-Serve Dog Wash: Many Petco locations, including this one, provide self-serve dog wash stations equipped with shampoo, conditioner, towels, and dryers, offering a convenient and mess-free way for pet parents to bathe their dogs.

  • Veterinary Services (Vetco Clinics): Petco frequently hosts Vetco Vaccination Clinics, offering affordable preventive care such as vaccinations, microchipping, and deworming by licensed veterinarians. Some larger Petco locations may also feature full-service Vetco Total Care veterinary hospitals for more comprehensive medical needs.

  • Pet Training Classes: Various training programs are often available, ranging from puppy socialization and basic obedience to more advanced classes, typically led by certified trainers. These classes aim to help pet owners build stronger bonds with their pets and address behavioral issues.

  • Live Animals: Depending on the store size and local regulations, this Petco location may offer a selection of live small animals, fish, reptiles, and birds, along with their necessary habitats and supplies.

  • Pet Adoption Events: Petco regularly partners with local animal shelters and rescue organizations to host in-store adoption events, providing opportunities for adoptable pets to find their forever homes and supporting the animal welfare community.

  • Pharmacy and Health Solutions: In addition to over-the-counter health products, Petco may offer a pet pharmacy for prescription medications, including flea and tick prevention, heartworm medication, and other wellness solutions.

The Petco in Sandy Springs, GA, like other Petco locations, generally aims to provide a comprehensive range of products and services. However, based on recent customer reviews, the key features and highlights, as well as areas for improvement, become apparent for locals:

  • Wide Variety of Products: Petco is known for its extensive inventory, covering food, treats, toys, and supplies for virtually every type of household pet. This ensures that customers can usually find the specific items they need for their pets' nutritional, enrichment, and daily care requirements.

  • Access to Pet Care Services: The store offers professional grooming and hosts veterinary clinics (Vetco), providing convenient access to essential health and hygiene services under one roof. These services are vital for maintaining a pet's overall well-being.

  • Managerial Engagement and Product Recommendations: One positive highlight indicates that a manager was "very easy to talk to" and genuinely concerned about a customer's cat's injury, recommending products that proved "amazing" and helped the cat's scrap close up completely. This demonstrates a strong product knowledge and commitment to pet health from some staff members, particularly management.

  • Potential for Inconsistent Customer Service and Grooming Experiences: Multiple negative reviews specifically cite issues with staff attitude and grooming services. Concerns include "very rude" associates, pressure to add services or tips during grooming checkout, refusal by staff to schedule appointments as requested by a manager, and a perceived lack of expertise in handling "different dog temperaments" during grooming. These experiences suggest that customer service and grooming quality can be inconsistent, leading to dissatisfaction for some patrons.

  • Focus on Sales (Per Customer Perception): One review suggests that groomers "just want to make a sale" rather than focusing on customer satisfaction or proper service delivery, indicating a potential disconnect in service philosophy for certain areas of the store's operations.

To contact the Petco in Sandy Springs, GA, please use the following information:

Address: 5938 Roswell Rd NE, Sandy Springs, GA 30328, USA

Phone: (404) 255-6544

Mobile Phone: +1 404-255-6544

For locals in Georgia, particularly those residing in Sandy Springs and the surrounding Atlanta metropolitan area, this Petco location presents itself as a convenient option for a broad range of pet supplies and essential services like grooming and veterinary care through Vetco Clinics. Its accessible location on Roswell Road makes it a practical stop for daily needs. While the store offers the expected variety of products from a major pet retailer, recent customer feedback suggests that experiences, particularly with grooming services and overall staff demeanor, can be inconsistent. While one customer lauded a manager's genuine concern and effective product recommendations for a cat's injury, other reviews detailed frustrating encounters with rude associates and dissatisfaction with grooming results and service recovery. Therefore, for Georgians considering this Petco, it is suitable for its comprehensive product selection and the convenience of its in-store services. However, it may be advisable to approach specialized services like grooming with clear communication of expectations and to be prepared to provide direct feedback if initial results are not satisfactory, to ensure a positive outcome for both pet and owner.

Petco Photos

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Petco Location

Petco

5938 Roswell Rd NE, Sandy Springs, GA 30328, USA

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