Banfield Pet Hospital Introduce
Introduction / Overview
For pet owners across New Jersey, securing consistent, accessible, and comprehensive veterinary care is a cornerstone of responsible pet ownership. Banfield Pet Hospital in Garfield, NJ, located conveniently at 244 Passaic St, strives to be a go-to resource for a wide range of pet health needs. As part of a larger network of veterinary hospitals, this location aims to provide standardized, high-quality care that emphasizes preventative medicine to help pets live long and healthy lives. Understanding that every pet is a unique member of the family, Banfield Pet Hospital in Garfield offers services designed to address both routine wellness and more specific health concerns. While a recent customer review highlighted a concern regarding professionalism, other feedback strongly points to the staff's dedication to making every visit comfortable and understanding, especially for pets with unique needs, like reactive large breeds. This commitment to care and comfort, combined with their focus on preventative health, positions Banfield Pet Hospital in Garfield as a valuable option for New Jersey pet parents seeking dependable veterinary services.
Location and Accessibility
Banfield Pet Hospital in Garfield is conveniently situated at 244 Passaic St, Garfield, NJ 07026, USA. This address places the hospital on a well-known street in Garfield, a community in Bergen County, New Jersey. Passaic Street is a readily identifiable thoroughfare, making the hospital relatively easy to locate and access for residents not only within Garfield but also from neighboring towns in the surrounding New Jersey area. The ease of access is a significant advantage for pet owners, ensuring that trips for routine check-ups, vaccinations, or even more urgent care can be managed with minimal travel stress for both pets and their human companions. As a commercial location, the hospital likely benefits from accessible parking options, further contributing to the convenience of visits. For New Jersey pet owners seeking accessible and reliable veterinary care, the strategic location of Banfield Pet Hospital in Garfield makes it a practical choice for their animal health needs.
Services Offered
Preventative Care: Strong emphasis on wellness plans and preventative medicine to help pets avoid illnesses.
Routine Vaccinations: Comprehensive vaccination protocols tailored to your pet's lifestyle and risk factors.
Physical Examinations: Regular check-ups to monitor overall health and detect potential issues early.
Diagnostic Services: Access to various diagnostic tools, including in-house lab work and potentially external lab services for comprehensive health assessments.
Surgical Procedures: Common surgical services, such as spaying, neutering, and other necessary soft tissue surgeries.
Dental Care: Services focused on maintaining oral health, including dental cleanings and evaluations.
Parasite Control: Prevention and treatment for fleas, ticks, heartworms, and intestinal parasites.
Microchipping: Services to provide permanent identification for pets, increasing the chance of reunion if lost.
Behavioral Consultations: Guidance for common pet behavioral issues to help foster a harmonious relationship between pets and their owners.
Nutritional Counseling: Advice on appropriate diets for various life stages and specific health conditions.
Optimum Wellness Plans (OWP): Subscription-based plans designed to make preventative pet care more affordable and accessible, covering various services throughout the year.
Puppy & Kitten Early Care: Specialized programs for young pets, focusing on early vaccinations, deworming, and foundational health.
Features / Highlights
Commitment to Comfort for All Pets: The staff, from the front desk to vet techs, is noted for being "welcoming and not scared or annoyed" by reactive or large breed dogs, creating a safe and comfortable environment for all animals, including those with unique needs.
Understanding and Supportive Staff: Pet owners, particularly those with challenging pets, appreciate the "sense of understanding and comfort" provided by the staff, who are willing to "go above and beyond to make everyone safe and comfortable."
Emphasis on Preventative Care: As part of the Banfield network, this location typically emphasizes wellness plans and preventative medicine, aiming to keep pets healthy and reduce the need for more intensive treatments.
Accessible Location: Situated on Passaic Street, the hospital offers convenient access for residents in Garfield and surrounding areas of New Jersey.
Standardized Care Protocols: Being part of a larger chain often means standardized procedures and quality control across locations, potentially offering a consistent level of care.
While the hospital aims for high standards, one customer review raised a concern:
Professionalism and Empathy Concern: A recent review highlighted a negative experience regarding perceived unprofessionalism, judgmental conversation, and insincere apologies from staff regarding a client's financial decision about medication. This suggests an area where consistent application of empathy and respect might need reinforcement.
Contact Information
Address: 244 Passaic St, Garfield, NJ 07026, USA
Phone: (973) 470-0103
Mobile Phone: +1 973-470-0103
Conclusion: Why this place is suitable for locals
For pet owners throughout New Jersey, especially those residing in Garfield and the surrounding communities, Banfield Pet Hospital presents itself as a suitable option for accessible and comprehensive veterinary care. Its appeal to locals stems from its commitment to providing a welcoming and comfortable environment for all pets, particularly noted by a client with a highly reactive large-breed dog. The staff's willingness to "go above and beyond to make everyone safe and comfortable," demonstrating understanding and lack of annoyance towards challenging behaviors, is a significant advantage for New Jersey pet parents who often face difficulties with their anxious or reactive companions. This empathetic approach fosters a sense of trust and relief, making veterinary visits less stressful for both the animal and the owner.
The convenient location on Passaic Street in Garfield further enhances its suitability for local residents, ensuring easy access for routine check-ups, vaccinations, and other veterinary needs. This accessibility is crucial for busy New Jersey families seeking to integrate consistent pet healthcare into their lives efficiently. Furthermore, Banfield's emphasis on preventative care and their offering of Optimum Wellness Plans can be a substantial benefit for locals looking to manage their pet's health proactively and affordably over the long term. These plans can help budget for essential services and encourage regular veterinary visits, which are vital for maintaining a pet's health.
However, it is important for prospective clients to consider all aspects of the customer experience. While there are strong positives, one detailed review highlighted significant concerns regarding staff professionalism, empathy, and communication regarding medication costs. This indicates that while the hospital excels in managing challenging pets and general accessibility, there may be inconsistencies in client interactions that potential New Jersey customers should be aware of. Despite this, for pet owners prioritizing a welcoming environment for pets with special behavioral needs and a focus on accessible preventative care, Banfield Pet Hospital in Garfield remains a viable choice within the New Jersey veterinary landscape, offering a broad range of services designed to support pet health and well-being.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
244 Passaic St, Garfield, NJ 07026, USA
Banfield Pet Hospital Reviews
I’ve been bringing my dog to this Banfield location for over five years without issue — until now. After a recent check-up, I received a call about a medication. I was in a noisy environment at the time and misheard the price, thinking it was significantly more expensive than it actually was. That said, I told the staff member that we would hold off on the medication for now.The staff member acknowledged this, but didn’t hang up the call. I then unfortunately overheard an unprofessional and judgmental conversation between staff about my decision.When I spoke up, the call was abruptly ended. I called back and received a very insincere apology.For the record, I was able to afford the medication once I heard the correct price. But that’s beside the point. The issue here is professionalism, empathy, and respect — all of which were lacking in this interaction. I hope no other client has to experience such unnecessary judgment.
Jul 02, 2025 · NicoleI have a large breed male dog. Every vet visit is always overwhelming being that Tupac my pitcorso is highly reactive. Everyone from the front desk to the vet techs are always welcoming and not scared or annoyed when they see my dog. They make me feel as the owner a sense of understanding and comfort that they are willing to go above and beyond to make everyone safe and comfortable. Thank you to all the staff at Banfield of Garfield. Tupac and I, appreciate all your help always.
Jul 02, 2025 · Cyn DI have been a regular client for several years and have routinely obtained the same prescription without issue in the past. Recently, my veterinarian sent the updated prescription to my email for your staff to review and approve. Despite multiple attempts by both myself and my vet to provide the proper documentation through fax and email, I have not been able to get the prescription okayed, nor have I been allowed to make even a small purchase (such as two cans) in the interim. While I understand staff may mean well, being repeatedly addressed as "sweetie" by the front desk associate feels dismissive.
May 03, 2025 · elizabeth fuentesWhy are we getting a review for this dump I have no idea. I left my first review on my second visit and I would never ever recommend anybody to go here. The hell that I had to go through yesterday to find another place to take my animal to be put down as he was suffering was absurd, lack of empathy, and unprofessionalism to the fullest! The original appointment that was made on May 3 was for my husband to take our cat to be put down at 4 PM, but that was disregarded when they chose to close early and not informed anyone. Not a phone call, not a text, not an email, nothing! Even as you walk up to the door, there was no sign listing why they chose to close early. Did they forget about the other appointments that were made for the remainder of the day till 5 PM? My cat is a patient at that hospital so they cannot give me the excuse that they could not reach out to me. They also knew about the situation since the visit that this review is on April 30, 2024. After my husband arrived early at 3:57pm, he contacted me with disbelief and anger. They have no idea how horrific it was in my house for people to come say goodbye to our beloved Orlando. As I’m trying to calm my child down I’m also trying to call multiple places to find to put him down as he suffering. Where was the empathy in calling the owners and letting them know that may be an emergency happened and they would be closing early. I am beyond disgusted that they can call this place an animal hospital when they don’t care about the animals. All this animal hospital is, is a money sucking place dump that only care about the next dollar. Not the animal and not empathy that some owners have to face when having to make the hardest decision to put their beloved family member down. I was grateful, after calling multiple veterinarians, Bond Veterinarian in Paramus, Nj was able to take my cat and make his way crossing over the rainbow bridge easier. Not only did they squeeze him in but gave my husband an ample amount of time for him to stay and leave when he was ready. I was even given an amazing choice to pick and an urn for him to come to our family in. I will be taking my traumatic experience for not only myself, but my family to corporate. If I had got a call so I could’ve made other engagements that would be one thing but to not even care to make a phone call or send an email letting people know that they were closing early is unexcused. My cat wasn’t going in there for normal check up. He was going to be put down because he was suffering on a scheduled appointment that was made with their office. I left the information if anybody chooses to go to a place that really cares about not only your animal, but your feelings and emotions. The two remaining pictures are the choices they gave us to pick and the last moment of my beloved Orlando. Unfortunately, I will always remember the hell I had to go through to find another place to put my poor, suffering cat down instead of someone being professional and letting their customers know they had to close. I’m sure I could’ve made other arrangements if I was just informed.
May 06, 2024 · Amanda PerezMade an appointment to get my two dogs microchipped. Waited 45 in an exam room. After 45 min I spoke up to remind them I was there. They had forgotten me. Next thing a vet tech comes in and tellsMe the dogs need to be put under to get chipped. The woman who I made the appointment with didn’t say anything about that. I’ve also never heard of dogs getting put under to get chipped . Totally unprofessional
Apr 03, 2025 · M R
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