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Brothers PetsVet Near MeCaliforniaOrange CountyLaguna HillsVet in Avenida De La CarlotaHealing Hearts Emergency Animal Hospital
Healing Hearts Emergency Animal Hospital ico

Healing Hearts Emergency Animal Hospital

Animal hospital, Emergency veterinarian service ★4.0

23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA

4.0
Clean. Kind Staff. Patient.This was my experience with the staff, vet, and facilities at Healing Hearts Emergency.We were referred over for an all-inclusive examination of our little pup's heart to get cleared for anesthesia due to a blip in testing.I expressed a bit of concern and frustration with being forced to do this by our other vet despite the blood work having only a marginal rate of error outside of normal range.Both the medical assistant and doctor were patient, talked through our options, and explained what the package would cover. We didn't have a choice to only do a partial screen, but it generally made sense as to why (because we couldn't test for something specific as the blood work was non-specific).We also had to request special care because our dog has a back condition, and they were very attentive to her unique needs. The actual exam didn't take too long and check-in, payment, and everything else was easy.Our dog who is usually terrified was also less scared than usual (though still scared) because the doctor was gentle and thoughtful in her interactions.Would return again for any future emergency or heart needs.Thank you Dr. Durtschi and team! - Yoshi B.
Healing Hearts Emergency Animal Hospital Overview Intro Services Detail Photos Location Reviews

Healing Hearts Emergency Animal Hospital Introduce

Introduction / Overview

In the vibrant communities of California, where pets are cherished members of the family, an animal health crisis can be a source of great stress. For residents of Laguna Hills and the surrounding Orange County area, Healing Hearts Emergency Animal Hospital serves as a crucial and reliable lifeline. This state-of-the-art facility is more than just an animal clinic; it is a dedicated emergency and critical care center available 24 hours a day, 7 days a week, and on all major holidays. Their mission is to provide immediate, high-quality medical attention for pets experiencing urgent health issues, from sudden illnesses and allergic reactions to severe trauma. The team at Healing Hearts is praised for their compassion, patience, and efficiency, understanding the anxiety that comes with a pet emergency. They are committed to providing a clean, kind, and supportive environment where your pet's needs are always prioritized. This focus on both exceptional medical care and empathetic client communication makes them a trusted and essential resource for the California pet-owning community.


Location and Accessibility

In an emergency, quick and easy access to a hospital is paramount. Healing Hearts Emergency Animal Hospital is conveniently located at 23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA. This strategic location in Orange County makes it a central and accessible option for pet owners in a moment of need. The facility prioritizes accessibility for all visitors, with a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. For added convenience, the hospital offers both a free parking lot and free street parking. This thoughtful attention to logistical details ensures that pet owners can focus on their animal's health without added stress. The cleanliness of the facility and the kindness of the staff further contribute to a comfortable and reassuring environment, even under difficult circumstances.


Services Offered

As a dedicated emergency animal hospital, Healing Hearts offers a comprehensive suite of services focused on urgent and critical care, while also providing some routine services.

  • 24-Hour Emergency & Urgent Care: Their primary service is providing round-the-clock care for a wide range of pet emergencies. This includes immediate medical attention for allergic reactions, trauma, pet poisoning, and other critical conditions. They are equipped for emergency surgeries and emergency Caesarian sections.
  • Advanced Diagnostics and Treatment: The hospital is equipped with cutting-edge technology for in-depth analysis. Services include advanced diagnostics and exams, blood chemistry panels, digital radiology, ultrasound, and endoscopy. These tools allow for quick and accurate diagnosis, which is crucial in an emergency.
  • Surgical Services: They offer a range of veterinary surgical procedures, including emergency surgeries and trauma services. Their team is prepared to handle complex surgical needs with expertise and care.
  • Pain Management and Comfort Care: Beyond medical procedures, they provide essential supportive care such as intravenous fluids and oxygen therapy to stabilize and comfort pets in distress. They also offer compassionate pet euthanasia and home euthanasia services for end-of-life care.
  • Additional Services: The hospital also provides other essential services, including an in-house laboratory, a convenient online pharmacy, nutritional consults, and pet health checkers. They also work with veterinary referrals and can accommodate a variety of species, including birds.

Features / Highlights

What sets Healing Hearts Emergency Animal Hospital apart is their commitment to compassionate care and efficiency during a time of crisis.

  • 24/7 Availability: Their round-the-clock availability is their most significant feature, providing peace of mind to pet owners knowing there is a reliable place to go at any hour. This is especially vital for emergencies that happen after regular business hours.
  • Compassionate and Patient Staff: Customer reviews consistently praise the staff for being kind, patient, and informative. They take the time to explain a pet's condition and treatment options clearly, putting frantic owners at ease. A specific review highlighted how the staff was "so thorough and professional" and "very kind and informative."
  • Efficiency and Transparency: The hospital's triage system prioritizes the most critical patients, a standard practice in emergency medicine that saves lives. Despite this, a client noted that their check-in and payment process was easy, and the communication about wait times was clear and reassuring. The use of a QR code check-in system streamlines the process, as mentioned by a client in a similar facility.
  • Comprehensive In-House Capabilities: The presence of a full in-house laboratory and advanced diagnostic tools like digital radiology and ultrasound means they can provide a quick diagnosis and begin treatment without delay, which is critical in an emergency.
  • Collaborative Approach: They are noted for working with primary vets and taking referrals, ensuring a seamless continuum of care for your pet's treatment.

Contact Information

For pet emergencies, having the contact information readily available is essential. You can reach Healing Hearts Emergency Animal Hospital at:

Address: 23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA

Phone: (949) 409-0333

Mobile Phone: +1 949-409-0333

Their 24-hour phone line is staffed and ready to provide assistance and guidance at any time, day or night. It is highly recommended to call them before arriving so they can prepare for your pet's specific needs.


What is worth choosing

Choosing an emergency animal hospital is a decision made under pressure, and Healing Hearts Emergency Animal Hospital is a clear choice for residents of California for its unwavering dedication to both medical excellence and compassionate care. The most compelling reason is their round-the-clock availability for critical and urgent needs. Unlike general practices with limited hours, they are a constant source of support for any pet emergency. The customer reviews underscore the key differentiators: the staff's kindness and professionalism. One pet owner highlighted their patience in a stressful situation and their attentiveness to a pet’s unique needs, which is a testament to the personalized care they provide. Another owner, who had a pet with a pre-existing condition, praised the staff for their thoroughness and professionalism, reinforcing the hospital's reputation as a safe and reliable place for their animals. The combination of advanced in-house diagnostics, a full range of emergency services, and a compassionate team that treats both the pet and the owner with respect and empathy makes this a standout facility. For any pet owner in California, knowing that a place like Healing Hearts exists provides invaluable peace of mind, making them a worthy and trusted partner in their pet's health journey.

Healing Hearts Emergency Animal Hospital Services

  • Animal Hospital

  • Birds
  • 24 Hours Emergency
  • Advanced Diagnostics & Exams
  • Allergic Reactions
  • Animal Clinic
  • Animal Poison Control
  • Blood Chemistry Panels
  • Digital Radiology
  • Education And Training
  • Emergency & Urgent Care
  • Emergency And Critical Care
  • Emergency Caesarian Sections
  • Emergency Pet Services
  • Emergency Surgeries
  • Emergency Vet
  • Home Euthanasia
  • In-House Laboratory
  • Intravenous Fluids
  • Medical Attention
  • Medical Records Request
  • Mobile Vet
  • Nutritional Consult
  • Online Pharmacy
  • Oxygen Therapy
  • Pet Euthanasia
  • Pet Health Checker
  • Pet Insurance
  • Pet Poisoning
  • Pet Surgery
  • Pet X Rays
  • Primary Care
  • Surgical Services
  • Trauma Services
  • Ultrasound, Endoscopy
  • Veterinary Referral
  • Veterinary Surgery
  • Veterinary Surgical
  • Your Pet's Treatment

Healing Hearts Emergency Animal Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Gender-neutral restroom
  • Restroom
  • Parking

  • Free parking lot
  • Free street parking
  • On-site parking

Healing Hearts Emergency Animal Hospital Photos

Healing Hearts Emergency Animal Hospital Picture 1Healing Hearts Emergency Animal Hospital Picture 2Healing Hearts Emergency Animal Hospital Picture 3Healing Hearts Emergency Animal Hospital Picture 4Healing Hearts Emergency Animal Hospital Picture 5Healing Hearts Emergency Animal Hospital Picture 6Healing Hearts Emergency Animal Hospital Picture 7Healing Hearts Emergency Animal Hospital Picture 8Healing Hearts Emergency Animal Hospital Picture 9Healing Hearts Emergency Animal Hospital Picture 10

Healing Hearts Emergency Animal Hospital Location

Healing Hearts Emergency Animal Hospital

23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA

Healing Hearts Emergency Animal Hospital Reviews

An average rating of ★4.4 from 116 user reviews.

compassionfurchoiceskilledknowdrsnacksquestionsfeltpeople

★ 5★ 4★ 3★ 2★ 1

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