Healing Hearts Emergency Animal Hospital Introduce
In the vibrant communities of California, where pets are cherished members of the family, an animal health crisis can be a source of great stress. For residents of Laguna Hills and the surrounding Orange County area, Healing Hearts Emergency Animal Hospital serves as a crucial and reliable lifeline. This state-of-the-art facility is more than just an animal clinic; it is a dedicated emergency and critical care center available 24 hours a day, 7 days a week, and on all major holidays. Their mission is to provide immediate, high-quality medical attention for pets experiencing urgent health issues, from sudden illnesses and allergic reactions to severe trauma. The team at Healing Hearts is praised for their compassion, patience, and efficiency, understanding the anxiety that comes with a pet emergency. They are committed to providing a clean, kind, and supportive environment where your pet's needs are always prioritized. This focus on both exceptional medical care and empathetic client communication makes them a trusted and essential resource for the California pet-owning community.
In an emergency, quick and easy access to a hospital is paramount. Healing Hearts Emergency Animal Hospital is conveniently located at 23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA. This strategic location in Orange County makes it a central and accessible option for pet owners in a moment of need. The facility prioritizes accessibility for all visitors, with a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. For added convenience, the hospital offers both a free parking lot and free street parking. This thoughtful attention to logistical details ensures that pet owners can focus on their animal's health without added stress. The cleanliness of the facility and the kindness of the staff further contribute to a comfortable and reassuring environment, even under difficult circumstances.
As a dedicated emergency animal hospital, Healing Hearts offers a comprehensive suite of services focused on urgent and critical care, while also providing some routine services.
- 24-Hour Emergency & Urgent Care: Their primary service is providing round-the-clock care for a wide range of pet emergencies. This includes immediate medical attention for allergic reactions, trauma, pet poisoning, and other critical conditions. They are equipped for emergency surgeries and emergency Caesarian sections.
- Advanced Diagnostics and Treatment: The hospital is equipped with cutting-edge technology for in-depth analysis. Services include advanced diagnostics and exams, blood chemistry panels, digital radiology, ultrasound, and endoscopy. These tools allow for quick and accurate diagnosis, which is crucial in an emergency.
- Surgical Services: They offer a range of veterinary surgical procedures, including emergency surgeries and trauma services. Their team is prepared to handle complex surgical needs with expertise and care.
- Pain Management and Comfort Care: Beyond medical procedures, they provide essential supportive care such as intravenous fluids and oxygen therapy to stabilize and comfort pets in distress. They also offer compassionate pet euthanasia and home euthanasia services for end-of-life care.
- Additional Services: The hospital also provides other essential services, including an in-house laboratory, a convenient online pharmacy, nutritional consults, and pet health checkers. They also work with veterinary referrals and can accommodate a variety of species, including birds.
What sets Healing Hearts Emergency Animal Hospital apart is their commitment to compassionate care and efficiency during a time of crisis.
- 24/7 Availability: Their round-the-clock availability is their most significant feature, providing peace of mind to pet owners knowing there is a reliable place to go at any hour. This is especially vital for emergencies that happen after regular business hours.
- Compassionate and Patient Staff: Customer reviews consistently praise the staff for being kind, patient, and informative. They take the time to explain a pet's condition and treatment options clearly, putting frantic owners at ease. A specific review highlighted how the staff was "so thorough and professional" and "very kind and informative."
- Efficiency and Transparency: The hospital's triage system prioritizes the most critical patients, a standard practice in emergency medicine that saves lives. Despite this, a client noted that their check-in and payment process was easy, and the communication about wait times was clear and reassuring. The use of a QR code check-in system streamlines the process, as mentioned by a client in a similar facility.
- Comprehensive In-House Capabilities: The presence of a full in-house laboratory and advanced diagnostic tools like digital radiology and ultrasound means they can provide a quick diagnosis and begin treatment without delay, which is critical in an emergency.
- Collaborative Approach: They are noted for working with primary vets and taking referrals, ensuring a seamless continuum of care for your pet's treatment.
For pet emergencies, having the contact information readily available is essential. You can reach Healing Hearts Emergency Animal Hospital at:
Address: 23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA
Phone: (949) 409-0333
Mobile Phone: +1 949-409-0333
Their 24-hour phone line is staffed and ready to provide assistance and guidance at any time, day or night. It is highly recommended to call them before arriving so they can prepare for your pet's specific needs.
Choosing an emergency animal hospital is a decision made under pressure, and Healing Hearts Emergency Animal Hospital is a clear choice for residents of California for its unwavering dedication to both medical excellence and compassionate care. The most compelling reason is their round-the-clock availability for critical and urgent needs. Unlike general practices with limited hours, they are a constant source of support for any pet emergency. The customer reviews underscore the key differentiators: the staff's kindness and professionalism. One pet owner highlighted their patience in a stressful situation and their attentiveness to a pet’s unique needs, which is a testament to the personalized care they provide. Another owner, who had a pet with a pre-existing condition, praised the staff for their thoroughness and professionalism, reinforcing the hospital's reputation as a safe and reliable place for their animals. The combination of advanced in-house diagnostics, a full range of emergency services, and a compassionate team that treats both the pet and the owner with respect and empathy makes this a standout facility. For any pet owner in California, knowing that a place like Healing Hearts exists provides invaluable peace of mind, making them a worthy and trusted partner in their pet's health journey.
Healing Hearts Emergency Animal Hospital Services
Animal Hospital
- Birds
- 24 Hours Emergency
- Advanced Diagnostics & Exams
- Allergic Reactions
- Animal Clinic
- Animal Poison Control
- Blood Chemistry Panels
- Digital Radiology
- Education And Training
- Emergency & Urgent Care
- Emergency And Critical Care
- Emergency Caesarian Sections
- Emergency Pet Services
- Emergency Surgeries
- Emergency Vet
- Home Euthanasia
- In-House Laboratory
- Intravenous Fluids
- Medical Attention
- Medical Records Request
- Mobile Vet
- Nutritional Consult
- Online Pharmacy
- Oxygen Therapy
- Pet Euthanasia
- Pet Health Checker
- Pet Insurance
- Pet Poisoning
- Pet Surgery
- Pet X Rays
- Primary Care
- Surgical Services
- Trauma Services
- Ultrasound, Endoscopy
- Veterinary Referral
- Veterinary Surgery
- Veterinary Surgical
- Your Pet's Treatment
Healing Hearts Emergency Animal Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Parking
- Free parking lot
- Free street parking
- On-site parking
Healing Hearts Emergency Animal Hospital Photos










Healing Hearts Emergency Animal Hospital Location
Healing Hearts Emergency Animal Hospital
23501 Avenida De La Carlota d, Laguna Hills, CA 92653, USA
Healing Hearts Emergency Animal Hospital Reviews
compassionfurchoiceskilledknowdrsnacksquestionsfeltpeople
★ 5★ 4★ 3★ 2★ 1Clean. Kind Staff. Patient.This was my experience with the staff, vet, and facilities at Healing Hearts Emergency.We were referred over for an all-inclusive examination of our little pup's heart to get cleared for anesthesia due to a blip in testing.I expressed a bit of concern and frustration with being forced to do this by our other vet despite the blood work having only a marginal rate of error outside of normal range.Both the medical assistant and doctor were patient, talked through our options, and explained what the package would cover. We didn't have a choice to only do a partial screen, but it generally made sense as to why (because we couldn't test for something specific as the blood work was non-specific).We also had to request special care because our dog has a back condition, and they were very attentive to her unique needs. The actual exam didn't take too long and check-in, payment, and everything else was easy.Our dog who is usually terrified was also less scared than usual (though still scared) because the doctor was gentle and thoughtful in her interactions.Would return again for any future emergency or heart needs.Thank you Dr. Durtschi and team!
August 19 · Yoshi B.I brought Albert on Saturday due to UTI symptoms. Albert also has diabetes and I was able to find out he was having complications. The Healing Hearts staff were very kind and informative. This was my second time bringing Albert there due to his primary vet office being closed on weekends. I am so grateful to the Healing Hearts staff for their compassion and efficiency. The attending DMV Natalie, the ER Technician Supervisor Cassy, and the Emergency Tech Assistant Samantha were all so thorough and professional. I highly recommend this animal hospital and know I have somewhere to take my animals that is safe.
May 12 · whitney westWe have gone here two times with our sick dog and each time, the staff was thorough and professional. From the front office staff to the vet, everyone took time to listen to our concerns, let us ask as many questions as we want, and approached us with one goal in mind- to get our dog back to normal.I understand that emergency services for a pet are expensive, especially if you don’t have pet insurance, but that isn’t the responsibility of a vet - that’s on the owner/parent. No one loves spending money in an emergency but I’m glad we have healing hearts available when an emergency arises so I know my dog is in good hands.
August 16 · AnbokharFirst, thank you to the staff and the Vet (sorry can’t remember her name but she was wonderful) on call that evening when we brought out sweet Charlie in. Unfortunately tragically and unexpectedly we would not be bringing her home. Our 11yr old Aussie had lots of fluid in the sac around her heart and was shutting down fast. They took her right in and from there everything happened so fast. Her diagnose and prognosis was not a good one. We had to make decisions fast and the Vet was so compassionate and honest with us, and while it was such a difficult time, we were truly grateful for her empathy and raw emotions. We were very impressed with everyone that we had interaction with. The hospital was very clean, organized and well staffed. The pricing was very fair and not outrageous like most emergency hospitals. It was after hours when we were there. Thank you!
July 29 · Mercedes NatvigYesterday was a terrible day for our family, as we lost our beloved lab, Charley. But everyone at Healing Hearts made our experience as smooth as possible. Every single person there is compassionate, helpful, friendly, and knowledgeable. Right when we walked in, Mike got on the floor with us and listened to our concerns for our boy who woke up unable to walk. He kept calling him “the baby” when referring to Charley which made us feel like he really cared for him deeply. He even carried all 100lbs of squishy Labrador around like it was nothing. Dr. Supance was so helpful and explained everything we needed to know about what was going on in great detail, and took his time with us. Never once did we feel rushed into anything. Makenzie was fantastic as well. There was another tech who was very sweet and unfortunately I can’t remember his name but he had had plug earrings and told us how much he loved labs. Honestly for such a horrific sad day, we could not have chosen a better place to go and were just beyond grateful for the care and compassion Charley received.Do not hesitate to bring your animals here if you need emergency help. We will never forget everyone at Healing Hearts ❤️
October 14 · Maria Kint
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