VCA County West Animal Hospital Introduce
When it comes to the health and well-being of your beloved pets in Kankakee, Illinois, finding a veterinary practice that you can trust implicitly is a top priority. VCA County West Animal Hospital stands as a premier destination for comprehensive and compassionate animal care. This article is crafted to provide residents of Illinois with a clear, engaging, and informative overview of this highly-regarded facility. More than just a vet clinic, VCA County West is a full-service animal hospital, an emergency service, and a place that offers boarding and grooming, making it a true one-stop-shop for your pet's needs.
The hospital's philosophy is rooted in a deep understanding of the bond between humans and their animals. This is evident in the many testimonials from grateful clients who have experienced the staff’s kindness and professionalism, particularly during difficult times. The team at VCA County West is committed to providing not just medical treatment but also emotional support for pet owners, ensuring that every visit, whether routine or urgent, is handled with the utmost care and empathy. This focus on both the pet’s physical health and the owner’s peace of mind is what truly sets them apart.
As part of the nationwide VCA family, this local hospital has access to extensive resources and a network of specialists, bringing a wealth of knowledge and expertise to the Kankakee community. This connection ensures that even for complex or rare conditions, your pet can receive advanced care. We will explore the hospital's convenient location, its wide range of services from preventative care to emergency medicine, and the many features that make it a trusted and reliable choice for pet owners across Illinois.
VCA County West Animal Hospital is conveniently located at 1709 W Merchant St, Kankakee, IL 60901, USA. Its central position in Kankakee makes it easily accessible for local residents and those in nearby communities. The hospital is situated to provide quick access during emergencies, a crucial factor for pet owners in times of crisis.
The hospital is designed with accessibility in mind, demonstrating a commitment to serving all members of the community. They offer a wheelchair-accessible car park, a significant convenience for clients with mobility challenges. The facility also features a wheelchair-accessible entrance and toilet, ensuring that everyone can comfortably visit the hospital. This thoughtfulness towards client needs is a testament to their overall patient care philosophy. Appointments are recommended for routine visits to ensure timely and focused service, though the hospital is well-known for its ability to handle urgent and emergency cases as they arise.
VCA County West Animal Hospital offers a comprehensive suite of services that goes beyond a typical vet clinic. They are a true animal hospital, equipped to handle a wide variety of medical, surgical, and preventative care needs. The following is a detailed list of their services:
- Emergency and Urgent Care: The hospital provides critical emergency veterinary care, including after-hours services, urgent care, and wound care. They are a lifeline for pets in serious medical situations.
- Primary and Preventive Care: They offer a full range of primary care services, including preventative treatment, dental care, eye and ear care, and flea and tick prevention for both cats and dogs.
- Specialty Medical Services: The clinic is equipped to handle a wide range of medical conditions, including arthritis and pain management, bone and joint support, internal medicine, skin care, and urinary care. They also offer specialty care services for complex cases.
- Boarding and Grooming: As a full-service facility, they provide cat boarding, dog boarding, and grooming for both cats and dogs, and even other pets.
- Behavioral Support: The hospital offers behavioral support and counseling to help pet owners manage and resolve behavioral issues.
- Additional Services: The hospital has a stocked pharmacy for medication and prescription refills and provides communication services to keep pet owners informed about their animal's treatment plan.
VCA County West Animal Hospital has several standout features that make it a compelling choice for pet owners in Illinois, as reflected in the glowing reviews from real customers.
- Exceptional Compassion: The staff is consistently praised for their profound kindness and compassion, particularly during difficult moments like end-of-life care. Their ability to provide emotional support to owners is a key highlight.
- Emergency Readiness: The hospital's ability to quickly admit and treat pets in life-threatening situations is a major highlight, as evidenced by a grateful client whose dog was hit by a car. They are a reliable safety net when other vets may be unavailable.
- Transparent Communication: Clients appreciate the transparency in treatment plans and costs. The staff is known for being open and honest, ensuring that owners are fully informed about their pet's care.
- Personalized Patient Care: The team is mindful of each pet's personality and needs, such as a dog being a "big scared baby," and adjusts their approach accordingly. This personalized care makes animals feel safer and more comfortable.
- Clean and Professional Environment: The facility is noted for being "clean and professional" and not having the typical "kennel" smell, which enhances the overall experience for clients and their pets.
To make an appointment or for emergencies, you can contact VCA County West Animal Hospital using the following information.
Address: 1709 W Merchant St, Kankakee, IL 60901, USA
Phone: (815) 614-3902
Mobile Phone: +1 815-614-3902
What is worth choosing at VCA County West Animal Hospital? For residents in Kankakee and the broader Illinois region, this hospital is an invaluable resource that goes beyond standard veterinary care. The most compelling reason to choose them is their proven ability to handle both routine care and serious emergencies with a high degree of skill and compassion. The testimonials from clients who experienced the staff's kindness during the passing of a pet or a life-threatening accident highlight their deep empathy and professionalism. The convenience of having a wide range of services—from a pet groomer and boarding service to a full-fledged animal hospital and emergency vet service—all in one accessible location simplifies pet ownership. While some may find the costs slightly higher, the value lies in the peace of mind knowing your pet is in the hands of a caring team with access to advanced resources and a proven track record of handling critical situations with expertise and a personal touch.
VCA County West Animal Hospital Services
Kennels
- Cat boarding
- Dog boarding
- Dog grooming
- Other pet boarding
- Other pet grooming
Animal Hospital
- Arthritis & Pain
- Behavior Support
- Boarding & Grooming
- Bone & Joint Support
- Communication Services
- Dental Care
- Ear Care
- Emergency Care
- Emergency Veterinary Care
- Eye Care
- Flea & Tick Prevention For Cats & Dogs
- Health Care
- Heartworm Prevention For Dogs And Cats
- Internal Medicine
- Medical Service
- Medication Medication
- Pharmacy Services
- Prevention Treatment
- Preventive Care
- Primary Care
- Refill Prescriptions
- Skin Care
- Specialty Care
- Urgent Care
- Urinary Care
- Veterinary Medical Services
- Wound Care
VCA County West Animal Hospital Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointments recommended
VCA County West Animal Hospital Photos










VCA County West Animal Hospital Location
VCA County West Animal Hospital
1709 W Merchant St, Kankakee, IL 60901, USA
VCA County West Animal Hospital Reviews
compassionatepricebabystarssittingfurspayed
★ 5★ 4★ 3★ 2★ 1My 17 year old cat wasn’t eating and lost control of his back legs last night. VCA got me in early this morning and the staff was so compassionate and kind to me and my cat as he passed over the rainbow hridge
August 18 · Rebecca JurgersonMy first experience with this vet was on an early Monday morning. My dog darted out the door when my kids left for school and was hit by a car. She was in bad shape. I went to the first vet for help and was turned away. Sitting in my car crying with this poor dog looking for another nearby vet. I called vca and they told me to come right over. I walked in to a very very compassionate staff and right into a room. I had to put her down that day. They had made a pawprint for me and a token of her fur in a keepsake jar which we keep by her favorite toy to this day. Fast forward to about 3 years ago, we decided to adopt a dog a few years later. The staff and vet have been extremely transparent about the treatment plans and costs. It may cost a little bit extra, but they listen and care. If you want your animal treated like one of your family members, this is your spot. My dog is a big scared baby and they are very careful and mindful of that to not upset her anymore. Thank you guys for all you do. The facilities are clean and professional and doesn't smell like a kennel when you are there.
January 31 · Rachel KernZero stars is what this place should get.This place has gone down hill over the last year. I picked my dog up today from a procedure and she was soaked with urine. They left her sitting in urine and never checked her or cleaned her up. We will be filing an official complaint and switching to a different Vet Clinic that actually cares about the well being of your pet. This was absolutely uncalled for. When we called there they gave us a febible excuse, oh we did not realize that. DO BETTER
December 10 · Joe KoloskyI absolutely LOVE VCA COUNTY WEST in Kankakee, Il! We have 2 dogs that we’ve been bringing them to since they were puppies ! One of our fur babies isn’t quite “ normal” we got him when he was only 2 weeks old . He was raised by humans and it shows . He has HUGE HUGE anxiety and fear that everyone is out to hurt him or us , his mom and dad ..He’s very scared when it comes to “strangers” and when he’s scared he sometimes can even act “ aggesive” . Anyway , our baby ( he’s 95 lbs ) had a seizure.. still unknown why.. all his blood work came back normal.. but I just want to give a HUGE thank you to his tech , Melinda Montgomery, otherwise known as Mindy .. she made this difficult visit so much easier by being very knowledgeable about Migo’s anxiety issues . She was very comforting to Migo and made him feel more at ease. And Dr B was also amazing !!! She also saw Migo’s fear and handled the situation so well !! We didn’t even have to put a muzzle on him ! I can’t say enough about VCA county West !! I love them !! Highly recommend!! The black and white one is Migo ! But thank you again Melinda and Dr B !! You guys have one of the hardest jobs ever ! You never know when a bite is coming 😭😭 . I will always bring my fur babies to VCA !!
February 21 · Kelly ChandlerThey are always kind and compassionate . Whether it’s on the phone or in person !
August 27 · Cheryl Serratt
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