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Brothers PetsPet Stores Near Me​TexasTravis CountyAustinChestnutPet Stores ​ in Chicon StreetPaws on Chicon
Paws on Chicon ico

Paws on Chicon

1301 Chicon St #102, Austin, TX 78702, USA

4.0
this place is amazing! we walked in on a whim for a new harness and the staff couldn’t be more helpful and friendly to our pup! plus, we got this personalized note in the mail (so sweet!). def our new go to pet store. - Felisa Ruiz
Paws on Chicon Overview Intro Photos Location Reviews

Paws on Chicon Introduce

Introduction / Overview

For pet parents across Austin, Texas, who seek a genuinely supportive and knowledgeable partner in their pet's health journey, Paws on Chicon is a name that consistently comes up with enthusiastic praise. More than just a place to buy pet supplies, this local gem has cultivated a reputation as a community hub where quality products, expert advice, and genuine care for animals are at the forefront. Paws on Chicon distinguishes itself by meticulously curating its selection of foods and treats, ensuring that Texas pet owners can "feel confident feeding dog" with "great quality products almost exclusively." This commitment to premium, wholesome nutrition, coupled with practical services like their popular self-serve dog wash and a staff celebrated for their exceptional helpfulness and friendliness, makes Paws on Chicon a standout destination. From the moment you walk in, you'll experience a welcoming atmosphere where both you and your furry companion are treated like family. Their dedication to fostering an amazing community and supporting newly adopted pets highlights their profound passion for animal welfare, making them the new go-to pet store for many Austin locals.

Location and Accessibility

Paws on Chicon is conveniently located at 1301 Chicon St #102, Austin, TX 78702, USA. This prime address places it squarely in the vibrant and increasingly popular East Austin neighborhood. Chicon Street is well-known within the local community, making the store easy to find for residents throughout Austin and its surrounding areas. Its location offers excellent accessibility, whether you're coming from downtown, South Austin, or other parts of the city. East Austin is celebrated for its unique blend of local businesses, cultural spots, and a burgeoning residential scene, meaning Paws on Chicon is often a convenient stop as part of a larger outing. Its proximity to other establishments, as one customer mentioned, "popped into this shop after getting my coffee," allows for seamless integration into daily routines. This ease of access, combined with the general atmosphere of East Austin, provides a comfortable and welcoming experience for pet owners. The store's placement ensures that high-quality pet supplies and valuable services are readily available to a broad segment of the Austin pet-owning population, reinforcing its status as a true local favorite.

Services Offered

  • Premium Pet Food & Nutrition: Paws on Chicon offers a wide selection of high-quality, wholesome dog and cat food, including dry, canned, raw, freeze-dried, and dehydrated options. Their nutritional philosophy emphasizes natural ingredients, free from animal by-products, corn, wheat, or soy. The staff, including a Certified Pet Nutritionist, provides personalized dietary recommendations based on breed, age, activity level, and health conditions.
  • Superior Treats & Toppers: They boast a great selection of treats, including fresh-made doggy froyo (made with Primal goat milk) which is a significant highlight, along with various high-quality toppers to enhance meals.
  • Self-Serve Dog Wash Stations: A highly popular service, these private, enclosed stations are available on a first-come, first-served basis. They are designed for convenience and comfort, with features like available stairs for large dogs, an easy-to-use hose system dispensing premium shampoos (hypoallergenic, deshedding, recovery) and conditioner, fresh towels, high-powered blow dryers, and noise-reducing headbands. All cleanup is handled by the staff.
  • Dog & Cat Supplies: A comprehensive range of quality pet items including harnesses (as noted by a customer), collars, leashes, toys (chew, plush, interactive, fetch, rope), supplements (joint, skin & coat, dental, digestive, calming), crates, carriers, beds, and flea & tick prevention.
  • "Welcome Home Bundle" for Adopted Dogs: Paws on Chicon has an "awesome program" for recently adopted dogs, providing free gift baskets including high-quality food, treats, and toppers to help them settle into their new homes.
  • Expert Advice and Consultation: The staff are highly knowledgeable and friendly, providing invaluable guidance on pet nutrition and product choices. They are trained by a Certified Pet Nutritionist to ensure accurate and low-pressure advice, helping pet parents make informed decisions.
  • Community Support & Engagement: They regularly donate pet adoption kits to local shelters, donate prizes for rescue fundraisers, and partner with over 50 local businesses for events like their annual Dog & Cat Drag Show which benefits LGBTQ charities. They also initiated a pet food donation program and human food pantry during the pandemic.
  • Loyalty Program: Customers who join their loyalty program receive personalized thank-you notes and tokens for free doggy froyo, enhancing customer retention and appreciation.

Features / Highlights

  • Unwavering Commitment to Quality & Nutrition: Paws on Chicon's core highlight is its dedication to offering "great quality products almost exclusively," particularly in their food and treat selection. Their nutritional philosophy, guided by a Certified Pet Nutritionist, ensures that every item supports pet health and longevity, a feature deeply appreciated by discerning Austin pet owners.
  • Exceptional Staff & Customer Service: Repeatedly praised as "super helpful and friendly," the staff, like Kat, go above and beyond to make every experience "amazing." Their knowledge, low-pressure guidance, and genuine care for pets (and their humans) create an incredibly welcoming and trusting environment. The personalized thank-you notes for loyalty program members further demonstrate their commitment to customer delight.
  • Convenient and Comprehensive Dog Wash: The self-serve dog wash stations are a major draw. They are designed for ease, privacy, and offer high-quality, biodegradable shampoos and conditioners. The added perks like fresh towels, blow dryers, noise-reducing headbands, and complimentary beverages for owners make it a superior bathing experience.
  • Community-Centric Approach: Paws on Chicon is deeply embedded in the Austin community. Their "awesome program for recently adopted dogs," extensive support for local animal rescues, partnerships with other local businesses, and charitable events like the Dog & Cat Drag Show showcase a profound commitment beyond retail. They truly "give pet parents in East Austin something to talk about" through their community involvement.
  • Doggy Froyo: The fresh-made doggy froyo is a standout and fun feature, making the store a destination for a special treat and driving significant customer visits. It highlights their innovative approach to pet delights.
  • Support for Newly Adopted Pets: Their free "Welcome Home Bundle" program demonstrates a compassionate approach to animal welfare, helping new pet parents in Austin start off right with high-quality essentials.
  • Local and Independent Ownership: Founded by Eastside residents with a deep love for animals and their community, Paws on Chicon embodies the spirit of supporting local businesses and tailoring their offerings to the specific needs of Austin's pet population.

Contact Information

To experience the amazing products and services at Paws on Chicon, get expert advice for your beloved pet, or just stop by for a doggy froyo, reach out using the following details:

Address: 1301 Chicon St #102, Austin, TX 78702, USA

Phone: (512) 273-7297

Conclusion: Why this place is suitable for locals

Paws on Chicon is unequivocally suitable for locals throughout Austin and the wider Texas region, establishing itself as a truly indispensable resource for pet parents. Its deep-seated suitability stems from a powerful combination of factors that resonate strongly with the Austin community's values: unparalleled product quality, exceptional customer service, and profound community engagement. For Texans who prioritize feeding their pets with wholesome, natural ingredients, Paws on Chicon offers a meticulously curated selection of foods and treats, backed by staff with certified nutritional expertise, ensuring optimal health and longevity for their furry companions. The convenience of their self-serve dog wash, complete with premium products and thoughtful amenities, provides a practical solution for pet hygiene, making life easier for busy urban dwellers. Beyond retail, Paws on Chicon distinguishes itself as a genuine community partner. Their "awesome program" for newly adopted dogs, extensive support for local animal shelters, and vibrant community events like the Dog & Cat Drag Show showcase a commitment that extends far beyond transactions. This dedication fosters a strong sense of belonging and trust among local pet owners, making them feel part of a supportive family. The friendly, knowledgeable staff consistently goes "above and beyond," creating an inviting atmosphere where both pets and their humans feel valued and understood. For any Austin resident seeking a reliable source for high-quality pet supplies, expert guidance, and a business that actively contributes to the well-being of the local pet community, Paws on Chicon is not just a pet store; it is the definitive "new go-to" destination.

Paws on Chicon Photos

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Paws on Chicon Location

Paws on Chicon

1301 Chicon St #102, Austin, TX 78702, USA

Paws on Chicon Reviews

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