Petco Introduce
For many pet owners in Oregon, particularly within the bustling city of Salem, a convenient and well-stocked pet store is an essential resource. Petco, located at 4450 Commercial St SE #150, aims to be a comprehensive destination for all things pet-related, offering a wide array of products from food and toys to various pet care services. Like any large chain, individual store experiences can vary, and it's helpful for local residents to understand the spectrum of services and customer interactions they might encounter. This article will provide an overview of the Petco location in Salem, detailing its accessibility, the types of services and products generally offered, and important insights from local customer feedback, providing a balanced perspective for the Oregon community.
The Petco store is conveniently situated at 4450 Commercial St SE #150, Salem, OR 97302, USA. This prime location on Commercial Street SE is a major advantage for residents throughout Salem and the wider Oregon region, offering excellent visibility and easy access. Commercial Street SE is a significant commercial artery in Salem, ensuring that the store is straightforward to find whether approaching from nearby neighborhoods or from further afield. As part of a larger retail complex, ample parking is typically available, making it convenient for customers to transport larger items like pet food bags or multiple supplies. The accessibility of this location helps solidify Petco as a go-to option for many Salem pet owners looking for a readily available source for their pet essentials and services.
Services Offered:
- Comprehensive Pet Supplies: Petco provides a broad spectrum of products for various pets, including dogs, cats, fish, small animals, and reptiles. This encompasses a wide selection of food (including specialty diets), treats, toys, bedding, collars, leashes, and health supplements. Customers generally find the store well-stocked with what they need.
- Professional Dog Grooming: The Salem Petco offers grooming services for dogs. While general experiences can be positive, as highlighted by a customer who continued to bring their dog for grooming, the quality of service can vary. It's an available option for those seeking professional care for their canine companions.
- Aquatics Department: The store has a section dedicated to fish, offering various species and related aquarium supplies. However, customer experiences with the health of the fish and the knowledge of staff in this department have been mixed, as evidenced by a negative review concerning a Betta fish purchase.
- Vetco Total Care: Petco often partners with Vetco Total Care, which provides veterinary services within the store. This can include vaccination clinics, microchipping, and other preventative care services, offering a convenient option for routine pet health needs. (Information from external search results indicates Vetco Total Care at this address).
- Small Animal and Reptile Supplies: Beyond common pets, Petco typically stocks supplies for small animals (e.g., hamsters, guinea pigs) and reptiles (e.g., crickets), catering to a broader range of pet owners.
Features / Highlights:
- General Stock and Organization: Many customers find the store to be clean, well-stocked, and easy to navigate, making for a generally efficient shopping experience when looking for common pet items.
- Customer Service (Varying Experiences): While some customers consistently praise the staff as friendly, knowledgeable, and helpful, and appreciate their willingness to go "out of their way to help" and answer questions, other experiences, particularly concerning the aquatics department, have been critically negative. This suggests a varied level of customer service depending on the department or specific employee encountered.
- Product Quality vs. Price: Some customers acknowledge that while certain items might be "a little pricey," the perceived quality and the overall convenience of finding what they need in one place make it "worth every penny." This indicates a balance between cost and value for many.
- Convenience for Comprehensive Needs: For many local pet owners, the ability to find food, toys, supplements, and grooming services under one roof is a significant convenience.
- Potential for Improvement in Specific Areas: The critical feedback regarding fish care and specific staff interactions indicates areas where the store could enhance consistency in customer service and specialized product knowledge. However, the positive change noted by one customer after a year suggests that the store may strive for continuous improvement.
Contact Information:
Address: 4450 Commercial St SE #150, Salem, OR 97302, USA
Phone: (503) 364-1504
Mobile Phone: +1 503-364-1504
For residents of Salem and the broader Oregon region, Petco at 4450 Commercial St SE #150 presents itself as a readily accessible and generally well-stocked option for a wide array of pet supplies and services. Its prime location on a main commercial street ensures ease of access, and the store often has the essential items needed for dogs, cats, and other common pets. Services like dog grooming and potential Vetco clinics add to its convenience as a one-stop shop for routine pet care. However, it is crucial for local customers to approach their visit with awareness, particularly concerning specialized areas like the aquatics department, where customer experiences have been mixed regarding fish health and staff expertise. While some staff members are lauded for their friendliness and helpfulness, interactions can vary. To ensure a positive experience, it is advisable for customers to be prepared with specific questions, verify product suitability for their pets, and perhaps cross-reference information for specialized care, especially when purchasing live animals. Despite some noted inconsistencies, the overall convenience and broad product range make Petco in Salem a suitable, if sometimes variable, resource for local pet owners in Oregon.
Petco Photos










Petco Location
Petco
4450 Commercial St SE #150, Salem, OR 97302, USA
Petco Reviews
BEWARE OF THEIR CARE FOR FISH!!We bought a $20 Betta fish two weeks ago. Today, I went to check on the fish and he had died (RIP George Washington Fair). I brought the fish back with a separate water sample from the tank.I also cleaned the tank and filled it up with clean water so it would be ready for our replacement fish. To make sure this water would be good and it was not something on my end that I was doing wrong, I ALSO brought in a sample of that water.I was told to talk to Roxy in the fish area. She did not greet me or say anything when she saw me - she just stared at me…so I explained the situation and handed her the fish and water sample of the water he died in. That water did test positive for ammonia. She also tested the clean water (exactly the same as I had put George Washington in when he first got him) and it tested all good. She then asked if I had a filter and I said I did not (I do have a heater). She said it was my fault the fish died because his tank was too full of ammonia and I needed a filter. I found this ironic considering they keep their Betta fish in containers with standing water and no filter…..I’ve also had Betta fish in this same container for YEARS. Our last Betta lived a long life of almost five years.Roxy was extremely rude and based on the conversation seemed completely uneducated on how to care for Betta fish or the fact that ammonia levels would test higher in water after a fish had died (hence why I brought the clean water for testing also). I asked for a refund and she said no because they only “guarantee the health of the fish” (hello??) so I told her I would not be purchasing there again to which she said, “have a great day!”, in an extremely snotty tone. I have taken my dog to Petco for grooming and after this experience I am considering finding a new place to do that as well.Based on my fish experience, I’d give one star. Because I’ve had positive grooming experiences, I gave it two.
Jun 06, 2025 · Tarah FairFr refused cash refund just because they were too lazy to get the actual manager. He said he was the manager though?Visit approx 1 year later: friendly and helpful staff, even though I was there 10 minutes before close, they were helpful enough to make me a bag of the specific amount of crickets I wanted and not have to buy the pre-bagged ones. Review changed from a one to a five in hopes that the employee who refused to help me is gone! :)
Feb 21, 2025 · claimed lizardI’ve never written a review but every single time I come to this location the employees are rude and snappy. I would understand if my attitude was coming off poorly but that’s not the case so it’s a bit frustrating to say the least.
Jun 28, 2025 · Emma JaureguiI liked that friendly vet and assistant treat my cat very professional. All my concerns were answered and explained everything good. The only issue is that I didn't get the written or electronic prescription for the flea treatment so I can order the consecutive doses, I will have to make a trip to pick it up.
Jan 17, 2025 · Maria B. D M.My wife and I have been going to this PetCo for many years. The staff is always wonderful, friendly and very knowledgeable.
Apr 03, 2025 · Jerry DeFoe
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