Petco Introduce
Howdy, Dallas pet parents! Finding a reliable and comprehensive store that truly cares for your furry (or scaly, or feathered) family members is a top priority for Texans. Petco at 1152 N Buckner Blvd Suite 120 in Dallas, TX, aims to be that trusted destination. As part of a well-recognized national brand, this particular Petco location strives to provide a wide array of products and services designed to support the health, happiness, and overall well-being of your beloved pets. From everyday essentials to specialized care, Petco endeavors to be a convenient and supportive partner in your pet parenting journey right here in the heart of the Lone Star State.
In this article, we’ll provide you with a detailed overview of the Petco store located on N Buckner Boulevard in Dallas, TX. We’ll discuss its accessible location, the variety of services it typically offers, and highlight key features that make it a suitable choice for local pet owners. We will also include essential contact information. Our goal is to offer a clear, factual, and engaging understanding of what this Petco location provides, helping you make informed decisions about where to shop and seek services for your cherished animal companions within the vibrant Dallas community.
The Petco store is conveniently situated at 1152 N Buckner Blvd Suite 120, Dallas, TX 75218, USA. This address places it within the Casa Linda Plaza area, a well-known retail hub that is highly accessible for residents throughout East Dallas, including the Casa Linda, White Rock Lake, and Forest Hills neighborhoods, as well as those from surrounding communities in Texas. North Buckner Boulevard is a significant thoroughfare, ensuring that navigating to the store is straightforward and efficient, whether you are driving from nearby or a bit further afield.
Being part of a larger shopping center, this Petco location typically offers ample parking space, which is a considerable advantage for customers. The ease of parking is especially helpful when you’re making larger purchases, such as bulky bags of pet food, crates, or multiple supplies. The store's placement within a commercial hub also means it’s often near other shops and amenities, allowing you to combine your pet supply runs with other errands, thereby maximizing your time and convenience as a busy Texan.
Petco aims to be a comprehensive solution for pet owners, providing a variety of services that extend beyond just selling retail products. The intended range of services at this Dallas location typically includes:
- Professional Grooming Services: Petco offers a full suite of grooming services for dogs and cats. These can include baths, haircuts, nail trims, ear cleaning, and de-shedding treatments, all performed by certified groomers. Customer reviews specifically highlight the excellent work of groomers like Caroline, who did a "beautiful job, calming out undercoat and getting rid of whatever matting there was," making him "look like a brand new show dog." Another groomer, Brittany, is praised for being "so good and patient" with dogs over two years, ensuring they "come back smelling so nice" and with a new bandana each time.
- Dog Training Classes: Various levels of dog training programs are available, from puppy socialization and basic obedience to more advanced behavioral modification. These classes are designed to strengthen the bond between pets and their owners and address common training challenges.
- Veterinary Services (Vetco Clinics): Many Petco locations host Vetco vaccination clinics, offering convenient and affordable preventative care options. These often include routine vaccinations, microchipping, and parasite prevention. Some locations may also offer Vetco Total Care animal hospitals for more comprehensive veterinary needs.
- Self-Service Dog Wash: For pet parents who prefer to bathe their dogs themselves but wish to avoid the mess at home, Petco provides self-service dog wash stations. These bays typically include elevated tubs, shampoos, conditioners, towels, and dryers. One customer lauded the manager and staff for allowing access to the "Now closed wash area" in an "emergency situation" due to an "awful stench" from their dog after a visit to White Rock Lake, showcasing flexibility and understanding.
- Pet Adoptions: Petco frequently collaborates with local animal shelters and rescue organizations to host in-store pet adoption events, playing a vital role in helping deserving animals find loving forever homes within the Texas community.
- Diverse Pet Supply Inventory: Beyond dogs and cats, Petco typically stocks a wide range of supplies for other pets, including fish, small animals (like hamsters and guinea pigs), birds, and reptiles, offering specialized food, habitats, bedding, and accessories.
- Curbside Pickup and Same-Day Delivery: For added convenience, Petco often provides options for customers to place orders online or via the app for quick curbside pickup or even same-day delivery to their homes.
This Petco location, as part of a national brand, incorporates several features designed to enhance the pet owner's experience. While individual experiences may vary, the general highlights include:
- Highly Skilled and Caring Grooming Staff: A significant highlight for this location is the positive feedback on its grooming salon. The specific mentions of Caroline and Brittany underscore the presence of talented and patient groomers who deliver excellent results, transforming pets and ensuring they have a pleasant experience. This level of personalized, quality grooming is a major draw for Dallas pet owners.
- Broad Product Selection: Petco is renowned for its extensive inventory, offering a vast array of pet foods (including natural, grain-free, and specialized dietary options), treats, toys, health and wellness products, grooming tools, and essential accessories for nearly all types of pets. This variety aims to be a convenient one-stop shop for Texans.
- Customer Service and Staff Support: The review detailing the "emergency situation" with the smelly dog highlights the understanding and welcoming nature of the staff and manager, who went out of their way to assist a customer in need. This demonstrates a commitment to practical problem-solving and customer satisfaction beyond standard procedures.
- Petco Love Initiatives: Petco is deeply involved in animal welfare through its Petco Love foundation. This philanthropic arm facilitates pet adoptions, provides grants to animal welfare organizations, and supports efforts to reunite lost pets with their families. This commitment to the broader pet community is a significant highlight for many patrons.
- Accessibility of In-Store Services: The availability of grooming, training, and veterinary clinics within the same location allows customers to address multiple pet needs efficiently, fitting into busy Texas lifestyles.
- Familiar and Reliable Brand: As a nationally recognized brand, Petco offers a consistent and familiar shopping experience, often including loyalty programs and standardized service protocols.
To connect with the Petco store at this Dallas, TX, location, you can use the following details:
Address: 1152 N Buckner Blvd Suite 120, Dallas, TX 75218, USA
Phone: (214) 320-9116
Mobile Phone: +1 214-320-9116
For Texans in Dallas, particularly those residing near the N Buckner Boulevard and Garland Road corridor, this Petco location stands out as a highly suitable and beneficial resource for their pet care needs. Its prime position in the Casa Linda Plaza ensures easy accessibility, making it a convenient stop for quick errands or more extended shopping trips for pet essentials.
A major draw for this specific Petco is its highly praised grooming salon. The glowing reviews for groomers like Caroline and Brittany underscore a consistent level of quality, patience, and expertise that pet owners deeply value. Knowing there are skilled professionals who can transform a "shaggy" rescue dog into a "brand new show dog" or make regular spa days enjoyable for anxious pets, provides immense peace of mind and excellent results for local Texans.
Furthermore, the store's willingness to go above and beyond, as exemplified by the manager allowing emergency access to the dog wash bay outside of regular hours, speaks volumes about its commitment to customer service and understanding the real-life challenges of pet ownership. This kind of flexibility and empathy can truly "save the day" for local families. Combined with Petco's broad product selection for various pet types, convenient in-store services like training and Vetco clinics, and its active involvement in pet welfare through Petco Love, this location offers a comprehensive and supportive environment.
In essence, the Petco on N Buckner Boulevard in Dallas, TX, provides a blend of convenience, extensive product offerings, and, importantly, highly competent and caring service, particularly in its grooming department. For Texans seeking a reliable, full-service pet store that truly understands and caters to the diverse needs of their animal companions, this location is an excellent and highly recommended choice.
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Petco Location
Petco
1152 N Buckner Blvd Suite 120, Dallas, TX 75218, USA
Petco Reviews
I had my husky groomed by Caroline at the Petco on Garland Road. We are just gotten him from the pound, and he was pretty shaggy. She did a beautiful job, calming out his undercoat and getting rid of whatever matting there was. He looks like a brand new show dog now. Thank you, Caroline.
Apr 02, 2025 · Nancy OniskoI’ve been taking my dogs for grooming with Brittany for 2 years now! She is so good and patient with them- I think they look forward to their spa day! They get a new bandana each time and they come back smelling so nice.
Apr 14, 2025 · Neetha K ZwickI want to preface this review is a little late. I've had some other things going on so I'm not sure if anything has changed in the grooming department but I'll attempt to keep this short, but detailed.I took my pup here a few months ago for a grooming and was told I could bring her in that day around 10:30am. I live a little far so I told them I'd be a little late and I dropped her off around 10:45am. The first issue I had with the groomer was the sheer lack of communication. Essentially, per the groomers a number of events could have happened to cause a delay in my pup's grooming, but had someone informed me she would just be caged in a kennel in the back and no one would check on her for hours until around 1:00 / 2:00pm I would have said no thank you. The groomer called in an absolute panic around 3:30-4pm, essentially saying she could not finish my pup's grooming because she feared for my pup's safety because she's super energetic and reactive. I showed up to pick up my babygirl and her hair was cut everywhere but her head, but there were patchy areas that were cut a little too close for comfort. My puppy was noticeably anxious and ready to go and as soon as I picked her up I noticed a sizeable scrape on her nose. When I asked what happened all the groomers were shocked like this was new information and started making up different potential scenarios for how my puppy got injured. My confusion...why did nobody know?1) I prefaced on the phone and at drop multiple times she is a puppy and she is very anxious and she has separation anxiety that we're working on so kenneling her for hours with no one checking on her is crazy to me. If you didn't believe you could do the service I would have appreciated that candor and taken her elsewhere. (I eventually did have to take her somewhere else a few days later because she was partially groomed.)2) My puppy had been to the groomers a few times before that, twice was at a Petco location out of town and once with a Petsmart, and no one else had the same issue this groomer had with her. On another note, my puppy has not had the same reaction she had at this Petco with any other Petco or PetSmart. She was visibly upset when I got her.3) If you have to bring your puppy here for a grooming and you know they are high energy or high anxiety, apparently Petco has a service where you can pay extra to ensure your dog gets groomed in a timely manner and won't keep getting pushed back. (Found this out from the manager AFTER this incident.)4) if the above describes your dog and you NEED to go here, I suggest trying to book with the head groomer. The one who did my pup's grooming was younger and, I am assuming from the panic in her voice when she called and the reaction to an energetic puppy, probably less experienced.I will say management here definitely was on the ball, at least while I was there. She found a medication for the scrape on my pup's nose, showed compassion for my upset puppy, and helped deescalate a situation that was definitely on the rise because no groomer involved showed a hint of accountability nor empathy for anything, but specifically for her being injured while in their care. I will say the groomers believe she scraped her nose on the kennel trying to get out...that story doesn't track with me because I have camera footage of my puppy, prior to this incident, in her crate attempting to nudge her way out aggressively for hours, while I wasn't home, and she never injured herself in the past. Everytime I look at her, I see that scrape and it reminds me all over again about the mistake I made bringing her here and I hope this helps anyone with energetic, super friendly, and/or anxious dogs to make a better informed decision for where to get them groomed.For reference, I included a pic of her with her toy before her grooming, one of her in her carrier right after I picked her up, and one of her recently in her hoodie after months of the scrape healing and still spraying the medicine on it.
Feb 21, 2025 · RoI will never go shopping at this place again. I was with my family for almost an hour waiting to be served. We went to get some fish for my kids, but honestly the manager is racist! She just wouldn’t sell us any fish! What is a shopping center? I went to ask another employee if I can buy fish and she said again No! I’m the manager! Get out of here… To which I simply responded YOU ARE RACIST… She didn’t ask any of the other customers if they had fish tanks or where they were going to put them… they did for us, so many questions looking for excuses to not sell us fish! From the beginning it was clear that she didn’t want to serve us!! Can someone give me a # so I can report her to someone higher up?
Apr 16, 2025 · Amando Contreras GarciaBrittany always does an excellent job with grooming my senior German shepherd. He comes back to me looking handsome and smelling amazing! He’s a cooperative client but gets nervous poops and throws up a little and she handles it like a champ!
May 10, 2025 · Alex
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