Banfield Pet Hospital Introduce
For many pet owners in the Chattanooga, Tennessee, area, finding a veterinary partner that is both professional and compassionate is a top priority. Banfield Pet Hospital at 2130 Gunbarrel Rd is a well-known option that offers a wide array of services designed to meet the diverse needs of dogs and cats. As part of a larger network of pet hospitals, this location benefits from standardized practices and a focus on preventive veterinary care, ensuring that pets receive consistent, high-quality attention. The team is dedicated to providing comprehensive exams and individual treatment plans, believing that a proactive approach is the best way to ensure a long and healthy life for your furry family members. Their services range from routine vaccinations and dental cleanings to more advanced diagnostics and surgical care, making them a one-stop-shop for many of your pet’s needs. The hospital's focus on building a strong relationship with clients and their pets is evident in their commitment to clear communication and transparent care, aiming to make every visit a positive and reassuring experience for everyone involved.
Banfield Pet Hospital is conveniently located at 2130 Gunbarrel Rd, Chattanooga, TN 37421, USA. This central location makes it a practical choice for pet owners across the city, providing a quick and easy destination for appointments. For those with specific needs, the hospital is committed to accessibility, offering a wheelchair-accessible parking lot to ensure a smooth and convenient visit for all. The hospital operates with an appointment required and appointments recommended policy, which helps to minimize wait times and allows the veterinary team to dedicate their full attention to each patient. By scheduling in advance, you can ensure that your pet receives timely and focused care, making your visit more efficient. The hospital's modern approach also includes flexible care options, such as drop-off appointments for busy pet owners and virtual visits for wellness support, demonstrating their commitment to accommodating a variety of lifestyles.
Banfield Pet Hospital provides a comprehensive list of veterinary services, addressing both routine wellness needs and more complex medical conditions. Their service model is designed to cover the full spectrum of pet care, from the earliest stages of life to senior pet wellness. Their offerings are extensive and include a variety of medical, surgical, and preventative services.
- Preventive Petcare and Wellness: This is a cornerstone of their practice, featuring comprehensive exams, physical exams, and routine vaccinations. They also offer puppy packages and kitten packages that bundle essential services for young pets.
- Surgical and Dental Services: The hospital is equipped to perform general surgery, including spaying and neutering. They also provide pet dental care with general dentistry and professional dental cleanings. For advanced diagnostics, they utilize digital radiography and ultrasonography.
- Medical and Diagnostic Services: For pets with specific health concerns, they offer lab work, laboratory diagnostics, and SNAP tests. They also address gastrointestinal illness, ear care, and coat and skin care.
- Behavioral and Nutritional Support: They provide behavior evaluations and advice, as well as nutrition advice to help pet owners manage their animal's health.
- Additional Services: Other valuable services include microchipping for pet safety, end of life care for pets and their owners, and a convenient in-house pharmacy with a home delivery option for pet prescriptions.
There are several key features and highlights that make Banfield Pet Hospital in Chattanooga a notable option for pet owners. The combination of comprehensive services, advanced technology, and a focus on long-term wellness plans sets them apart in the local veterinary landscape. These highlights are a reflection of their commitment to modern, proactive pet care.
- Preventive Petcare Packages: A major highlight is the availability of their Optimum Wellness Plans®, which are designed to make high-quality preventive care more affordable. These packages include unlimited office visits, comprehensive exams, and other services to help manage a pet's health throughout the year.
- Advanced Diagnostic Capabilities: The use of digital radiography and ultrasonography allows for faster, more accurate diagnoses, which can be critical for early detection and treatment of various health issues.
- Compassionate and Communicative Staff: As a client review highlighted, the team is "so communicative, transparent, explain all the costs, and treat Bernie like she's an absolute queen." This level of care and customer service is a significant factor in building trust and loyalty.
- Focus on Individual Treatment: The hospital emphasizes creating individual treatment plans for each pet, ensuring that care is tailored to their specific needs rather than a one-size-fits-all approach.
- Convenience for Clients: With an appointment-based system, mobile appointment options, and a home delivery service for prescriptions, the hospital prioritizes client convenience, fitting pet care into busy schedules.
To learn more about the services or to schedule an appointment, you can contact Banfield Pet Hospital at their Chattanooga location. The address is 2130 Gunbarrel Rd, Chattanooga, TN 37421, USA. For inquiries, you can reach them by phone at (423) 499-9040. Since appointments are required for most visits, it is highly recommended to call ahead or book through their website to ensure your pet is seen in a timely manner. The team is ready to assist you with everything from a routine check-up to questions about specific medical conditions, and they encourage open communication to address all of your concerns.
When considering where to take your pet for care in Chattanooga, what makes Banfield Pet Hospital worth choosing is its ability to blend corporate resources with a local, personal touch. A glowing review from a pet owner speaks volumes: "They're so communicative, transparent, explain all the costs, and treat Bernie like she's an absolute queen. Every single person we've interacted with over the past 5 years have been phenomenal." This level of consistent, phenomenal care is a major selling point. They are committed to providing "the best medical care" and are "kind and gracious" in their interactions. While it is important to acknowledge that some customer experiences may vary, as seen in a review mentioning pricing and plan frustrations, the overwhelmingly positive feedback about the staff's dedication and the quality of medical care provided is a testament to their overall mission. The availability of comprehensive preventive plans can be a significant benefit for managing pet health over time, and the focus on transparent communication can help to mitigate potential misunderstandings. They offer a robust suite of services, including dental cleanings, general surgery, microchipping, and behavioral advice. Their commitment to treating each pet as an "absolute queen" or king, and their long-standing positive relationships with clients like the one who has been with them for "the past 5 years," demonstrate why they are a trusted choice for many local pet owners in the Chattanooga community.
Banfield Pet Hospital Services
Veterinarian
- Behavior Evaluation
- Behavior advice
- Cat Dog Services
- Coat Care
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Dog Packages
- Ear Care
- End Of Life Care
- End of life care
- Gastrointestinal Illness
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General dentistry
- General surgery
- H3n8 Influenza
- Health Certificates
- Home Delivery
- Individual Treatment
- Joint Health
- Kitten Packages
- Lab Work
- Laboratory Diagnostics
- Medical Grooming
- Medical grooming
- Microchipping
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Parasite Control
- Parasite control
- Pet Health Advice
- Pet Medical
- Pet Prescription
- Petcare Packages
- Physical Exams
- Preventive Petcare
- Preventive Veterinary Care
- Primary Care
- Puppy Packages
- Routine Vaccinations
- Snap Tests
- Spaying And Neutering
- Spays and neuters
- Surgical Care
- Ultrasonography
- Vaccinations
- Vet Tech
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
2130 Gunbarrel Rd, Chattanooga, TN 37421, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Chattanooga Banfield takes the best care of our pup, Bernie. They're so communicative, transparent, explain all the costs, and treat Bernie like she's an absolute queen. Every single person we've interacted with over the past 5 years have been phenomenal. They're kind and gracious and provide the best medical care. I honestly can't recommend them enough.
July 11 · Sasha LevageI bought a plan for my 7 month old puppy. He went in for a neuter today and vaccines. I was quoted three different prices and when I went to pick him up, it was $75 more than the final quote. I’m now stuck in a monthly plan that pretty much covers very little as he had to be put on an “adult” plan. The left hand doesn’t seem to talk to the right hand at this place. Misinformation aimed to sell a plan. My dog didn’t even have his cone on when given to me. Didn’t receive a receipt with any type of explanation. Reached out to customer service who then refused to give me a break down of charges. Feels like a total scam. I’d rather drive an hour and a half to my old vet and just get a straight forward price. I wanted to love it here but the experience and my dog’s care was awful. I was also told he would be ready to go at 1:50pm. I’m on a tight work schedule, got there at 2p and they seemed put off (Alicia) that I was in a hurry and he absolutely was not ready or even prepped appropriately after his surgery and for his own well being. I tried to obtain information from the app to file a corporate complaint and was ignored. Avoid the plans and this place. Paying a regular vet seems way cheaper after all the smoke and mirrors.
July 30 · Angela VelezRescheduled my appointment as a courtesy for them and another pet parent. The day of the rescheduled appointment they called to confirm during my work hours, I called back within 2 hours to confirm and they had already given my appointment away. Unless you’re available to answer your phone 24/7 or refuse to reschedule with them I would not recommend. Waste of time and energy.
July 23 · KellyThey just want you to pay for their monthly subscription/plan for your pet. My husband found a cat on a job site and brought her home because she was hungry. We weren’t in a place financially where we were ready for a pet, but she was a stray and our hearts went out to her so we kept her. I brought her here and they immediately tried to get me signed up for their monthly plan for $60 a month. I told them i could only do what had to be done because we couldn’t afford more and they kept trying to add things still. I ended up just doing two vaccines and an exam. one of the vaccines required a booster though and they said i just had to bring her back in for the booster but when i brought her back they charged me a second exam fee. They said if you don’t have their plan every visit requires an exam and an exam fee. absolutely ridiculous. she had an exam three weeks ago, and she just had to get the booster for one of the vaccines she got. not to mention, they said nothing about that second exam fee when they told me to bring her back in for the booster. they clearly don’t want to help people who have compassion on animals, they just want money. Will not be going again.
February 26 · Kati WolfersbergerThey always treat Rosie and Brutus like they are one of their own babies. Even work with Brutus' anxiety issues and make sure to work around his needs. If you use their plan they are reasonable with prices as well.
May 13 · Patti Cato
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