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Banfield Pet Hospital

170 Marketplace Blvd, Hamilton Township, NJ 08691, USA

3.0
Would not recommend! I took my puppy here for his first set of shots and I specifically told the young lady I wanted to be in the room to which she said okay and that she was just taking him to the back to weigh him. She in fact gave him shots and claim she forgot when the conversation was literally minutes ago. Apparently they do what they want with your animal. Not professional - Atlana H
Banfield Pet Hospital Overview Intro Photos Location Reviews

Banfield Pet Hospital Introduce

For many New Jersey pet owners, finding accessible and comprehensive veterinary care is a key part of responsible pet parenthood. In Hamilton Township, a well-known option for routine and preventive pet health services is Banfield Pet Hospital. As part of a larger network of veterinary clinics, this location aims to provide a range of services designed to keep your dogs, cats, and small animal companions healthy throughout their lives. Understanding the offerings and structure of such a large-scale veterinary provider can help New Jersey residents make informed decisions about their pet's healthcare needs.

Banfield Pet Hospital in Hamilton Township is conveniently situated at 170 Marketplace Blvd, Hamilton Township, NJ 08691, USA. This location is particularly easy to find for locals, as it is often located inside a PetSmart store. Being within a popular retail center like Marketplace Boulevard means ample parking and easy access, allowing pet owners to combine veterinary visits with other errands. Its placement in Hamilton Township makes it readily available for residents of Mercerville, Robbinsville, Trenton, and other surrounding communities in Mercer County. For New Jersey families looking for a vet that is integrated into a familiar shopping environment, this Banfield location offers a high degree of accessibility and convenience, aiming to simplify the process of getting your pet the care they need.

Banfield Pet Hospital offers a wide array of general veterinary services, often emphasizing preventive care through their signature Optimum Wellness Plans (OWPs). These plans are designed to make routine care more affordable and predictable for pet owners.

  • Comprehensive Wellness Exams: Regular physical examinations are a cornerstone of Banfield's preventive approach, helping to detect potential health issues early.
  • Vaccinations: Offering all routinely recommended vaccinations for dogs, cats, kittens, and puppies, including rabies, feline leukemia, and parvovirus, tailored to your pet's needs and lifestyle.
  • Parasite Control: Screening and treatment plans for internal and external parasites, along with multiple options for prevention and medications.
  • Diagnostic Services: Utilizes various methods to diagnose and treat pet illnesses, including in-house laboratory services for blood work, urinalysis, and fecal exams, as well as general diagnostics and imaging.
  • Surgical Services: Provides standard surgical procedures, including spaying and neutering. Some locations may offer additional soft tissue and orthopedic surgeries.
  • Dental Care: Professional dental cleanings and treatments to support oral health, with some locations also performing extractions and other oral surgery.
  • Nutritional Counseling: Advice on quality, balanced diets for your dog or cat based on their life stage, lifestyle, and condition.
  • Behavioral Evaluations: Helps to determine if a pet's behavior issues are related to medical concerns and provides resources for behavioral support.
  • Microchipping: A crucial service for pet identification, increasing the chances of reuniting lost pets with their families.
  • Pharmacy Options: Convenient access to many pet medications for pickup at the hospital or through their online shop for home delivery.
  • End-of-Life Services: Offers compassionate end-of-life care, including in-office euthanasia and support for pet owners during difficult times.
  • Virtual Vet Services: Pets on an active Optimum Wellness Plan may have access to virtual visits with their local Banfield veterinary team and unlimited Vet Chat™ with a real vet for pet health questions.

Banfield Pet Hospital, as a large corporate veterinary provider, has several key features and a specific operational model that differentiates it from smaller, independent clinics.

  • Optimum Wellness Plans (OWP): This is a hallmark feature, offering bundled packages of preventive care services for a monthly fee. These plans aim to make routine care more affordable and encourage regular veterinary visits, covering services like comprehensive exams, vaccinations, and discounted rates on other procedures.
  • Standardized Protocols: As a national chain, Banfield often operates with standardized procedures and protocols across its locations, aiming for a consistent level of care.
  • Convenient Location: Being inside a PetSmart provides excellent visibility and ease of access for customers already visiting the retail store.
  • Online and Mobile App Access: Banfield offers online appointment booking and a mobile app (MyBanfield) for clients to access pet records, schedule appointments, and potentially use virtual chat services.
  • Volume of Patients: Due to its widespread presence and OWP model, Banfield hospitals often manage a high volume of patients.

However, it is important for potential new customers in New Jersey to be aware of some common feedback observed in customer reviews. Some past clients have expressed concerns regarding aspects of the service:

  • Communication Issues: Reviews sometimes highlight challenges with phone responsiveness and clarity in communication, particularly regarding appointment booking and information about procedures or costs. One reviewer stated, "They don't answer the phone. I've been trying to book an appointment for multiple days and I keep getting thrown around with phone transfers."
  • Transparency Concerns: Some customers have reported feeling that information, especially concerning costs or procedures, was not fully disclosed upfront or that they were not consulted before certain actions were taken. An example provided was a pet receiving shots without the owner present or explicitly consenting at that moment, despite prior requests. Another mentioned, "She in fact gave him shots and claim she forgot when the conversation was literally minutes ago. Apparently they do what they want with your animal. Not professional."
  • Client Experience Varies by Location: As noted by a review, "I have been to other Banfields and never had this issue. Stay away from this place." This suggests that the quality of service experience can differ significantly between Banfield locations, and that this particular Hamilton Township branch may have unique operational challenges.

For inquiries or to potentially schedule an appointment at Banfield Pet Hospital in Hamilton Township, you can use the following contact information:

Address: 170 Marketplace Blvd, Hamilton Township, NJ 08691, USA

Phone: (609) 581-4552

For New Jersey residents in Hamilton Township and nearby areas, Banfield Pet Hospital presents itself as a convenient option for accessible, routine, and preventive veterinary care, particularly attractive to those interested in the predictable costs offered by their Optimum Wellness Plans. Its location within a PetSmart store on Marketplace Boulevard enhances convenience for busy pet owners. However, based on recent customer feedback, potential clients are advised to exercise diligence regarding communication practices and to ensure clear understanding of all procedures and associated costs. For locals considering Banfield Pet Hospital, proactive communication and clear expectations can contribute to a more satisfactory experience, allowing them to leverage the benefits of a widely available veterinary service provider for their beloved pets in New Jersey.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

Banfield Pet Hospital

170 Marketplace Blvd, Hamilton Township, NJ 08691, USA

Banfield Pet Hospital Reviews

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