Banfield Pet Hospital Introduce
For pet owners navigating the vast landscape of veterinary care in Jacksonville, Florida, finding a reliable and comprehensive option for their beloved companions is a significant consideration. Banfield Pet Hospital, located on Monument Road, presents itself as a prominent choice, offering a wide array of services designed to support the lifelong health and well-being of dogs and cats. As part of a larger network of veterinary hospitals, this location aims to provide accessible and structured pet care, often highlighted by its distinctive Optimum Wellness Plans that focus on preventative health.
Banfield Pet Hospital’s approach to veterinary medicine emphasizes proactive and preventative care, aiming to keep pets healthy and detect potential issues early. Their model often revolves around their Optimum Wellness Plans (OWPs), which are designed to make essential services like routine exams, vaccinations, and certain diagnostic tests more affordable and manageable through monthly payments. For many Florida pet owners, this structured approach offers a clear path to consistent care, helping to budget for their pet’s health needs throughout the year. The hospital strives to be a consistent partner in your pet’s health journey, providing a range of services from routine check-ups to more involved medical procedures.
While experiences can vary, with some clients expressing immense satisfaction with the staff and care, as one reviewer noted, "We have been very happy with your staff and the great care they give our very much loved Murray!!!", others have had challenging interactions, highlighting areas for improvement in communication and service delivery. Banfield’s commitment to accessibility and offering structured wellness plans is a significant aspect of their service, aiming to provide a foundational level of care for a broad pet-owning demographic in the Jacksonville area.
Banfield Pet Hospital is conveniently located at 356 Monument Rd, Jacksonville, FL 32225, USA. This prominent location along Monument Road, a significant thoroughfare in Jacksonville, ensures excellent accessibility for pet owners residing in various parts of the city, including Arlington, Fort Caroline, and other East Jacksonville neighborhoods. Its placement often within or near popular retail centers further enhances convenience, allowing pet owners to potentially combine their pet's visit with other errands. The ease of access from major routes simplifies travel, which is particularly beneficial for pet owners bringing their animals in for routine check-ups or when facing an unexpected health concern. Ample parking is typically available at such locations, contributing to a smoother and less stressful experience upon arrival. This strategic and accessible presence ensures that residents throughout a wide area of Florida have a readily available option for veterinary care, especially for preventative and routine health maintenance.
Banfield Pet Hospital offers a comprehensive range of veterinary services, often structured around their Optimum Wellness Plans, designed to provide proactive and preventative care for dogs and cats. While specific details may vary by location and individual pet needs, the core services generally include:
- Comprehensive Exams: Regular nose-to-tail physical examinations are a cornerstone of their preventative approach, helping to establish baselines and monitor overall health. These typically cover various systems including ocular, oral, cardiovascular, musculoskeletal, and more. Optimum Wellness Plans usually include two comprehensive exams per year.
- Routinely Recommended Vaccinations: Banfield provides all standard vaccinations for dogs and cats, such as rabies, distemper/parvo (for dogs), FVRCP (for cats), Bordetella, Leptospirosis, and Feline Leukemia, tailored to your pet's age, lifestyle, and risk factors. Boosters are often included in the first year of wellness plans.
- Diagnostic Testing: This includes in-house laboratory diagnostics for blood work (including complete blood count, internal organ function), urinalysis, and fecal exams to detect parasites. Many wellness plans also include specific tests like Heartworm/Lyme/Ehrlichia/Anaplasma SNAP tests. Digital radiography (X-rays) for examining various body systems is also available.
- Parasite Control: Screening, treatment plans, and prevention options for both internal (worms) and external (fleas, ticks) parasites.
- Dental Care: Professional dental cleanings are offered to support oral health. Some locations may also perform dental extractions and other oral surgeries, often utilizing digital dental X-rays.
- Surgical Services: Standard surgical procedures, including spaying and neutering, are provided. Some locations may also offer soft tissue surgeries.
- Nutrition Advice & Weight Management: Guidance on providing a quality, balanced diet for your pet's life stage, lifestyle, and condition.
- Behavior Evaluation: Assistance in decoding if a pet's behavior is medically related and advice on resources to help.
- Microchipping: A vital service for permanent identification, greatly increasing the chances of reuniting with a lost pet.
- Pharmacy Services: Access to prescribed medications and various pet care products.
- Virtual Care Services: Many Banfield locations offer virtual office visits and 24/7 access to veterinary advice through "Pet Chat™," allowing clients to connect with a veterinary professional remotely.
- Unlimited Office Visits: A key feature of their Optimum Wellness Plans is often unlimited office visits with no additional office visit fee for enrolled pets, promoting consistent preventative care.
Banfield Pet Hospital on Monument Road, Jacksonville, offers several distinctive features and highlights that contribute to its role in the local pet care landscape in Florida. While client experiences can vary, certain aspects are integral to their operational model.
- Optimum Wellness Plans (OWP): This is a cornerstone of Banfield's offering. These plans are designed to provide a structured, year-round approach to preventative care, often covering unlimited office visits, routine vaccinations, and essential diagnostic tests for a monthly fee. This model aims to make consistent veterinary care more financially predictable and accessible for pet owners.
- Focus on Preventative Care: The emphasis on routine exams, vaccinations, and early detection through diagnostic testing is a significant highlight. This proactive approach aims to keep pets healthier and potentially prevent more serious and costly issues down the line.
- Accessibility and Convenience: As part of a large national network, Banfield locations, including the Monument Road hospital, are often found in easily accessible retail areas, such as PetSmart stores (though not explicitly stated for this specific address, it's a common integration). This makes it convenient for pet owners to incorporate veterinary visits into their regular errands.
- Friendly Staff (as per positive reviews): Some clients express high satisfaction with the staff, noting "great care" and a positive overall experience. This indicates that at its best, the team provides compassionate and effective service.
- Virtual Care Options: The availability of virtual visits and 24/7 "Pet Chat™" offers modern convenience, allowing pet owners to seek advice or consult with a vet from home, which can be particularly beneficial for general questions or non-urgent concerns.
For inquiries, appointments, or more information regarding services and wellness plans at Banfield Pet Hospital on Monument Road, please use the following contact details:
Address: 356 Monument Rd, Jacksonville, FL 32225, USA
Phone: (904) 725-5324
Mobile Phone: +1 904-725-5324
In conclusion, for Florida pet owners in Jacksonville seeking a structured and accessible option for their beloved companions' veterinary care, Banfield Pet Hospital on Monument Road provides a significant choice. Its core focus on preventative health through Optimum Wellness Plans offers a predictable way to manage routine vaccinations, exams, and essential diagnostics throughout the year. While experiences can vary, the hospital's commitment to convenient access, comprehensive preventative services, and modern virtual care options aligns with the needs of many contemporary pet parents. For those prioritizing consistent, proactive health management for their dogs and cats, Banfield Pet Hospital offers a practical and integrated approach to veterinary wellness in the Jacksonville area, making it a suitable consideration for families looking for a comprehensive preventative care partner.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
356 Monument Rd, Jacksonville, FL 32225, USA
Banfield Pet Hospital Reviews
We have been very happy with your staff and the great care they give our very much loved Murray!!!
Mar 11, 2025 · Kim WoodThey did NOTHING For my babygirl, and lied about everything. I was done dirty. I came, because my late best friend that died swore by the place. They did not do ANYTHING I asked, which included examining her fully. All they did was comb her for fleas, brought a sample, and lied to me. No one should be demanded to do a stool sample, and NO ONE informed me her sample was OK; they said they would call me almost TWO WEEKS AGO. I am broken from this, and I need retribution for the lies, lack of a FULL exam, and being pushed to do a sample I never wanted to do in the first place.
Jun 29, 2025 · Veronica PattersonAlthough I use FCNMHP for my vet, I needed a vet 10 minutes from home temporarily. I rescued a tiny puppy at the time weighed only 3.5 pounds. He was very prone to hypoglycemia attacks. He needed all of his shots and was kinda fragile. He had an allergic reaction to his shots and had to have a shot of benadry each time and be monitored. I was able to drop him off in the morning and go to work 5 minutes away. They would call me at lunch, and I'd pick him up. They were so kind and kept me informed. Their office staff is really helpful. Dr. Mula talked with me in detail about his health and other things. Their prices were very reasonable. If I need a vet for my 4 dogs and two cats closer to home. I will definitely go here. (Regency location).
May 31, 2025 · Tina JonesI've been going to Banfield for quite a few years. But a few weeks back, I did have to put my kitty down. These folks actually sent me a sympathy card signed by every single staff member. Each one wrote an uplifting message and signed it personally. That completely made my day, and I am keeping that card forever. Banfield in Regency Jacksonville will continue to have me as a satisfied customer.
Feb 28, 2025 · Maria X TaveraVery disappointed. My vet retired (Dr. Lincoln from Ft. Caroline Animal Clinic) so I selected Banfield as my new vet for my 9-year old dog that has a torn ligament. He was prescribed two medications that I ordered through Chewy. After 5 days and no medication I called Banfield and was told the doctor was out of the office and would return tomorrow and approve the prescription. Something told me to call back today and I was told (on the 6th day of waiting) that the doctor that prescribed the medication was no longer with the company (6 days after my visit) and that I would have to bring my dog back for another exam by the new doctor. If I had not been persistent in calling them I doubt they would have ever contacted me about my pet's medication. This is a total lack of customer service. If you do end up taking your pet to this location please be advised to follow up on anything they tell you as they will not make the effort to follow up with you.
Apr 04, 2025 · Michelle Schmidt
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