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Brothers PetsVet Near MeCaliforniaLos Angeles CountySouth GateVet in Tweedy BoulevardSouth Gate Dog - Cat Hospital
South Gate Dog - Cat Hospital ico

South Gate Dog - Cat Hospital

Animal hospital ★3.0

3737 Tweedy Blvd, South Gate, CA 90280, USA

3.0
Extremely rude and insensitive people. My baby girl who was 16 years old suddenly collapsed and had a seizure, I panicked and tried mouth to mouth/cpr and then rushed over to the hospital. She was still alive but barely moving at this time in the car. It was already very scary and traumatizing as I held her body and begged her not to go. She had been healthy and never had done this before. We got to the hospital and I was very urgent and crying for help and the lady at the front had no sense of urgency. She kept asking me what was going on and to fill out paperwork while my girl was limp in my arms now and I begged someone to please just take my dog and I didn’t know. I then tried my best to explain but I was hyperventilating and confused too, it took awhile before a vet came and allowed me to pass her Trixy over the counter. Meanwhile there’s all people watching in the lobby. The vet immediately announced that she had passed away and I fell onto the counter and sobbed. After more time the same insensitive lady said I could come through the door to the rooms. I sat and waited and another vet came and told me she was again confirmed passed. I asked her what happened and she asked me back in an accusatory tone. “I should be asking YOU that” and I told her I didn’t know, I told her my baby collapsed. She then suggested it was a heart attack. I asked to hold my girl for a little bit so someone went to go retrieve her. In my time crying and grieving, I had people step in about 3-4 times trying to sell the cremation services and making me feel rushed. I was in disbelief of how poor the service was. These people do not care about the babies they see, they care about money. There was no compassion for me or my girl, and I still cannot believe the first receptionist wasted my time trying to have me fill out paperwork as I held my dead dog. I did end up buying the cremation services as I didn’t know where else to go. They charged me for the service AND an office visit. As if she had even been alive to have an “office visit”. That isn’t regular. I’ve been through this with my other baby dog too, and wasn’t charged an office visit when she died elsewhere. Today picking up her ashes was extremely hard and I was met with the same attitudes. The lady giving me her ashes was crass and cold. I watched her set the ashes down roughly before bringing me paperwork to sign. She then grabbed a folder for someone else and started calling for them then said to me “you’ll get your ashes right now”. I finally got them after some wait again, and went back to my car sobbing again. I held off on this review despite how heartbroken I already was the first experience because I read another review that was posted before someone got their ashes and apparently the hospital withheld the ashes due to their review. I didn’t want that experience and I believe that 100% seeing the lack of empathy these people have. RIP my Trixy girl. I hope you are not robbed of kindness as you were in the end. - Sienna Guerrero
South Gate Dog - Cat Hospital Overview Intro Services Detail Photos Location Reviews

South Gate Dog - Cat Hospital Introduce

For pet owners in California, finding a veterinary practice that offers both a comprehensive range of services and compassionate care is essential. Our pets are cherished members of our families, and their health and well-being are of the utmost importance. Located in South Gate, California, South Gate Dog - Cat Hospital is a full-service veterinary facility that provides a wide array of medical and surgical options for dogs, cats, and even exotic pets. This hospital is committed to providing a high standard of care, from routine checkups to emergency services, ensuring that pets in the community have access to the veterinary attention they need.

The hospital's philosophy centers on providing comprehensive veterinary care that addresses every aspect of a pet's health. The team is equipped to handle a variety of situations, from routine preventative care to more complex medical issues and emergency cases. The hospital aims to be a one-stop destination for pet owners, offering a broad spectrum of services that can cover most of their pets' needs under a single roof. This can provide continuity of care and simplify the process for pet owners.

South Gate Dog - Cat Hospital is conveniently located at 3737 Tweedy Blvd, South Gate, CA 90280, USA. This location makes it easily accessible for residents of South Gate and surrounding communities in Los Angeles County. The facility is designed to be accessible to all, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities ensure that all community members can comfortably bring their pets for care. For those planning a visit, appointments are recommended to ensure prompt service, although the hospital's ability to handle urgent cases is a key part of its service model.

South Gate Dog - Cat Hospital offers a comprehensive suite of services to cater to the diverse needs of its patients. Their extensive capabilities mean that they are equipped to handle various health concerns, from common ailments to specialized treatments.

Services offered include:

  • Preventative Care and Regular Exams for dogs and cats.
  • Emergency Services, ensuring help is available when you need it most.
  • Dental Cleanings and care for Periodontal Disease.
  • Animal Surgeries, including specialized Orthopedic Surgery.
  • Specialized Care, such as Exotic Pet Care and Pet Dermatology Care.
  • Advanced Diagnostics with In-House Labs & Radiology, Ultrasound Services, and Lab Testing.
  • Internal Medicine and Therapeutic Laser for wound healing and other treatments.
  • Spay and Neuter surgeries.

The hospital's commitment to offering a broad range of services sets it apart as a comprehensive care provider.

While one provided review raises significant concerns about customer service and compassion, another review offers a different perspective. It's important to consider all available information when making a decision about your pet's health. The provided reviews highlight the following features and experiences:

  • Broad Range of Services: The hospital is equipped to handle a variety of health issues, from routine care to emergency situations, surgeries, and specialized treatments for exotic pets.
  • Advanced Technology: The availability of in-house labs, radiology, and therapeutic laser treatments indicates an investment in modern veterinary technology to aid in diagnosis and treatment.
  • Mixed Customer Service Experiences: One review describes a negative experience with a lack of empathy and transparency during a traumatic event. Another review, however, describes a positive experience, noting that "Dr. Sarah was very patient with me and answered all my questions" and that "the receptionists were very helpful and nice." This suggests that experiences may vary.

Choosing a veterinarian is a critical decision that requires careful consideration. For pet owners in the South Gate area, South Gate Dog - Cat Hospital provides a wide range of services, which can be a significant benefit. However, the varying nature of customer experiences highlighted in the reviews suggests that prospective clients may wish to inquire about the clinic's policies on patient records, communication during emergencies, and billing practices to ensure they feel comfortable and confident in the care provided. It is always wise to ask questions and have a clear understanding of what to expect, especially in stressful situations.

For all your pet's healthcare needs, you can connect with South Gate Dog - Cat Hospital using the following information:

  • Address: 3737 Tweedy Blvd, South Gate, CA 90280, USA
  • Phone: (323) 564-6913

When deciding whether South Gate Dog - Cat Hospital is the right choice for your pet, it is important to weigh all the factors. The hospital offers a comprehensive suite of services, from preventative care and dental work to orthopedic surgery and even care for exotic pets. The availability of in-house labs and advanced diagnostic tools is a major benefit, as it can lead to faster diagnoses and treatment plans. However, the disparity in customer service reviews highlights the importance of open communication and setting expectations. A positive experience with a kind and patient doctor, as noted in one review, can be a great sign. Ultimately, what is worth choosing is a place where you feel confident in the medical expertise and comfortable with the level of compassionate care and communication provided.

South Gate Dog - Cat Hospital Services

  • Animal Hospital

  • Adult Dog
  • Animal Dermatologist
  • Animal Surgeries
  • Comprehensive Pet Care
  • Comprehensive Vet Care
  • Comprehensive Veterinary Care
  • Dental Cleanings
  • Dog & Cat
  • Emergency Services Available
  • Exotic Pet Care
  • In House Labs & Radiology
  • Internal Medicine
  • Lab Testing
  • Laser Therapy
  • Oral Health
  • Periodontal Disease
  • Pet Dental Care
  • Pet Dermatology Care
  • Preventative Care
  • Regular Exams
  • Spay, Neuter
  • Specialized Care
  • Surgery Orthopedic
  • Testing And Radiology
  • Therapeutic Laser
  • Ultrasound Services
  • Wound Healing

South Gate Dog - Cat Hospital Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

South Gate Dog - Cat Hospital Photos

South Gate Dog - Cat Hospital Picture 1South Gate Dog - Cat Hospital Picture 2South Gate Dog - Cat Hospital Picture 3South Gate Dog - Cat Hospital Picture 4South Gate Dog - Cat Hospital Picture 5South Gate Dog - Cat Hospital Picture 6South Gate Dog - Cat Hospital Picture 7South Gate Dog - Cat Hospital Picture 8South Gate Dog - Cat Hospital Picture 9South Gate Dog - Cat Hospital Picture 10

South Gate Dog - Cat Hospital Location

South Gate Dog - Cat Hospital

3737 Tweedy Blvd, South Gate, CA 90280, USA

South Gate Dog - Cat Hospital Reviews

An average rating of ★3 from 468 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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