Franklin Aquarium Pet Shop Introduce
For pet lovers across Tennessee, finding a reliable, knowledgeable, and customer-focused pet store is essential for ensuring the well-being of their beloved companions. Look no further than Franklin Aquarium Pet Shop, a dedicated local establishment situated right here in Columbia, TN. While their name highlights their aquatic specialization, customer reviews reveal they are much more than just a fish store, offering a broad selection of pet necessities and an unwavering commitment to exceptional service. This article will guide you through what makes Franklin Aquarium Pet Shop a standout choice for residents seeking quality products, expert advice, and a genuinely caring approach to pet ownership.
At its core, Franklin Aquarium Pet Shop is a specialized pet store with a strong emphasis on aquatic life, providing a comprehensive range of fish, invertebrates, live plants, and all the necessary equipment to create thriving aquatic environments. However, as noted by local customers, their offerings extend to general pet necessities, making them a versatile resource for various pet owners. Unlike larger chain stores, Franklin Aquarium Pet Shop offers a curated inventory and a level of personalized attention that is truly exceptional. This focus means you're not just buying a pet or supplies; you're gaining access to a wealth of knowledge and a carefully chosen selection of products designed to promote the health and happiness of your pets. Whether you're setting up your first freshwater tank, maintaining a complex saltwater aquarium, or simply picking up food for your dog or cat, Franklin Aquarium Pet Shop aims to be your trusted partner in responsible pet care. Customers consistently praise their proactive approach to problem-solving and their genuine concern for pet well-being, even offering free products to troubleshoot issues.
Conveniently located at 2409 Highland Ave, Columbia, TN 38401, Franklin Aquarium Pet Shop is easily accessible for residents throughout Columbia and the surrounding communities in Tennessee. Its position on Highland Ave places it within a readily identifiable area of Columbia, making it simple to navigate to, whether you're coming from within the city limits or traveling from neighboring towns in Maury County or even further afield. The store's placement ensures that locals have a dedicated, easy-to-reach source for their specialized aquatic needs and general pet supplies.
Accessibility is a key factor for any local business, and Franklin Aquarium Pet Shop’s address ensures practicality for many Tennesseans. With ample parking typically available, visitors can comfortably take their time Browse the extensive selection of fish and aquatic plants, as well as general pet necessities, and consulting with staff without the usual stresses associated with navigating busy commercial zones. This local convenience is a significant advantage for pet owners who appreciate the ease of access to a specialized and caring pet store right in their community. Its presence in Columbia reinforces its role as a valuable neighborhood asset, making regular visits for supplies or expert advice a seamless part of a pet owner’s routine.
Franklin Aquarium Pet Shop offers a comprehensive range of services and products, primarily focused on aquatic pets but also extending to other pet necessities, all delivered with outstanding customer care:
- Extensive Selection of Aquatic Life: A diverse range of healthy freshwater and saltwater fish, live aquatic plants, corals, and various invertebrates suitable for different aquarium setups.
- Aquarium Supplies and Equipment: A wide array of essential products including fish tanks (various sizes), filters, heaters, lighting systems, water pumps, air pumps, and aquarium decorations.
- Water Care Products: Specializing in water conditioners, test kits, medications for fish health, and other additives crucial for maintaining optimal water parameters in aquariums. Customers have even received free conditioner to help troubleshoot tank issues.
- Specialized Fish Food: A variety of high-quality fish foods for different species, including flakes, pellets, frozen foods, and live feeder options.
- General Pet Necessities: Beyond aquatics, the store also carries a great selection of essential pet supplies, likely including food, treats, and accessories for common household pets like dogs and cats, as noted by customer reviews.
- Expert Advice and Troubleshooting: Highly knowledgeable and friendly staff are always available to provide guidance on tank setup, fish compatibility, water chemistry, and general pet care. They go "above and beyond" to help customers resolve issues, even offering refunds and taking time to troubleshoot tank problems without hassle.
- Exceptional Customer Service: As highlighted in reviews, the team is noted for being "very friendly," always happy to help, and proactive in offering assistance without customers having to seek it out. They prioritize customer satisfaction and the health of the pets.
- Support for Pet Health: A clear commitment to the health of the fish and other pets they sell, as evidenced by their willingness to resolve issues and provide solutions like free water conditioner.
Several key features distinguish Franklin Aquarium Pet Shop and contribute to its reputation as a leading pet store in the region:
- Aquatic Specialization with Broad Appeal: While excelling in fish and aquarium supplies, their proven ability to stock "all your pet necessities" makes them a versatile and convenient one-stop-shop for many local pet owners.
- Unmatched Customer Service: Consistently praised by customers for going "above and beyond" to ensure satisfaction, quickly offering refunds, troubleshooting problems, and providing additional support like free products. This level of care is a rare highlight.
- Knowledgeable and Accessible Staff: The team is described as "very friendly" and always nearby to help, ensuring that "no question is a stupid question." This approachable expertise is invaluable for both novice and experienced pet owners.
- Commitment to Pet Health: Their dedication to the well-being of the animals, particularly the fish, is evident in their proactive problem-solving and willingness to help customers maintain healthy environments for their pets.
- Reliable Inventory: Customers appreciate having a "great selection" of essential pet necessities, suggesting a well-stocked and diverse range of products.
- Problem-Solving Approach: Instead of just selling products, they actively help customers diagnose and resolve issues with their tanks, showcasing a true partnership in pet care.
- Trustworthy Local Business: The positive reviews emphasize their trustworthiness and highlight them as a business worth supporting due to their genuine care for customers and pets.
For any inquiries, to learn more about their current selection of aquatic life or other pet necessities, Franklin Aquarium Pet Shop can be reached at:
Address: 2409 Highland Ave, Columbia, TN 38401, USA
Phone: (931) 388-2100
Mobile Phone: +1 931-388-2100
It's always a good idea to call ahead, especially if you're looking for a specific type of fish or product, or if you have detailed questions about their stock and services. Their friendly staff will be happy to assist.
For pet owners in Columbia and the surrounding Tennessee areas, Franklin Aquarium Pet Shop stands out as an exceptional local resource. While its name emphasizes aquatics, the consistent customer feedback highlights its broader appeal as a reliable source for general pet necessities, all delivered with a level of customer service that is truly remarkable. Locals no longer have to compromise on quality or endure impersonal shopping experiences, as this store offers a deeply caring and knowledgeable approach.
The commitment to customer satisfaction, particularly in troubleshooting issues and ensuring the health of pets, combined with the staff's approachability and extensive knowledge, ensures that every visit is a positive and productive experience. Whether you are a seasoned aquarist seeking rare fish or a specific water conditioner, or simply a pet parent looking for daily essentials and friendly advice for your furry companion, Franklin Aquarium Pet Shop is equipped to meet your needs with unparalleled dedication. By providing a local, accessible, and genuinely supportive service, Franklin Aquarium Pet Shop truly distinguishes itself as a premier destination for pet owners in Columbia and across the wider Tennessee region. Supporting local businesses like this not only ensures access to quality products and expert advice but also fosters a stronger, more caring pet community right here in our backyard, ensuring our beloved companions receive the very best.
Franklin Aquarium Pet Shop Photos










Franklin Aquarium Pet Shop Location
Franklin Aquarium Pet Shop
2409 Highland Ave, Columbia, TN 38401, USA
Franklin Aquarium Pet Shop Reviews
I've been to this local pet shop a couple of times now, and while I did have a few fish that didn’t make it, the team has gone above and beyond every time to make it right. They were quick to offer a refund without any hassle and even took the time to help troubleshoot what might be going on in my tank. On top of that, they gave me a free bottle of water conditioner to help fix the issue. You don’t get customer service like that everywhere. They truly care about their customers and the health of the fish. Highly recommend supporting them!
Jun 08, 2025 · Adam CarltonAlways enjoy shopping here. The staff is very friendly and no question is a stupid question. Always happy to help and I can't say I've ever had to seek out help as there has always been someone nearby. They have a great selection of all your pet necessities.
Jun 25, 2025 · David BondWe go weekly to this store and love it. Everyone is so nice and helpful! We started a reef tank with their help, and while they don’t have anything really for reef keepers, they do have a nice selection of saltwater fish. They don’t have skimmers though which is a staple of a saltwater aquarium- the store is geared more towards freshwater keepers.
Mar 19, 2025 · Shelby SackriderWe arrived at the pet store at 10:00am, as Goggle maps and socials listed a 9:00am opening on Monday morning. When we arrived, we were rudely greeted by a blonde woman with “what do you need?” We answered that we wanted to purchase a fish and she said they didn’t open until 11:00am. When we started walking to our car, another customer pulled in who wanted to buy crickets, to which the employee answered with “you can come in.” So we, my three kids, husband I (who we packed up to see the fish), turned back around and went inside despite her rude greeting - because well, ya know, I packed up three kids for the occasion, which is no easy feat. Upon walking in, the staff acted as if I needed a doctorate degree to purchase a tank and a fish with how complicated they tried to make it sound (which was incredible silly, as I was in view of the $6.99 beta fish + bowl that were ready to take home that day). This staff was incredibly uninviting and rude, treating our family as an annoyance instead of a customer. We packed our kiddos and went down the street and had a much better experience! Don’t go here if you value kindness, quality service and a nice experience for your children!
Mar 10, 2025 · McKenna StaleyThey are always nice and answer any questions you might have with a smile on their face. Great prices, and this is the only place I go to for all my pets' needs. I just upgraded my Bearded Dragons tank and got a few extra decorations for her, and it was all at a great price.
Sep 06, 2024 · Erin Freeman
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