Banfield Pet Hospital Introduce
For pet owners in Washington, finding a reliable and comprehensive veterinary care provider is essential for the well-being of their animal companions. Banfield Pet Hospital, located in Bothell, WA, serves as a full-service animal hospital and veterinary pharmacy, providing a wide array of healthcare services. As part of a larger, nationwide network, this location offers a structured approach to pet health, often centered around their Optimum Wellness Plans. The hospital is equipped to handle everything from routine check-ups and preventative care to more complex diagnostic and surgical needs. Their mission is to provide high-quality veterinary medicine and make it more accessible and affordable for pet owners. The provided customer reviews paint a complex picture of the clinic, with some praising the compassionate and thorough care they received, while others express significant frustration with scheduling, communication, and staff interactions. This highlights the importance of understanding the corporate model and how it impacts the personal client experience. Despite the mixed feedback, the clinic's commitment to preventive care and the convenience of having an on-site pharmacy makes it a key resource for the local community.
Banfield Pet Hospital is conveniently situated at 24110 Bothell Everett Hwy #100, Bothell, WA 98021, USA. The clinic's location on a major thoroughfare makes it easily accessible for residents of Bothell and the surrounding areas. Its presence within a commercial plaza often means ample parking is available, simplifying the process of bringing your pet in for an appointment. A strong focus on accessibility is a notable feature of this location. The facility offers a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These accommodations ensure that all members of the community can access the care their pets need without physical barriers. To ensure a smooth and efficient visit, the hospital operates on an appointment-required basis, with appointments highly recommended. This system helps to minimize wait times and allows the veterinary team to provide focused, individual attention to each patient. The clinic also identifies itself as LGBTQ+ friendly, which contributes to creating a welcoming and inclusive environment for all pet owners.
Banfield Pet Hospital offers a robust list of veterinary services, aiming to cover the full spectrum of a pet's healthcare needs.
- Preventive and Primary Care: This includes essential services like Comprehensive Exams, Preventive Veterinary Care, Vaccinations, and Microchipping. They also offer Parasite Control and Parasite Protection to keep pets healthy and safe.
- Diagnostic Services: The hospital is equipped with modern diagnostic tools, including an In-house laboratory diagnostics, Digital Radiography, and X-rays to help with Illness Diagnosis. They can also perform Diagnostic Testing for various conditions.
- Surgical Procedures: The clinic offers a range of surgical services, including General Surgery and Spaying and Neutering, which are crucial for pet population control and overall health.
- Dental and Oral Health: They provide professional dental services such as Dental Cleanings and General Dentistry to maintain your pet's oral health.
- Specialized Care: The hospital provides specific care options like Coat and skin care treatment, Ear Care, and Gastrointestinal illness diagnosis and treatment. They also offer Orthopedic evaluation and treatment.
- Pharmacy Services: The facility includes a Veterinary pharmacy for convenient access to your pet's medications.
Banfield Pet Hospital is known for several key features that define its approach to pet healthcare. A central highlight is the focus on preventative care through their Optimum Wellness Plans. These plans are designed to make routine care, such as exams and vaccinations, more affordable and manageable for pet owners. The hospital also features an on-site veterinary pharmacy, which provides the convenience of filling prescriptions immediately after a vet visit. The clinic's use of advanced technology, including digital radiography and in-house lab diagnostics, is a significant highlight, as it allows for quicker and more accurate diagnoses. The provided reviews, while mixed, offer insight into the strengths and weaknesses of the clinic. One positive review highlights the compassionate and thorough care a cat and its owner received, noting that the staff was "genuinely good people." This speaks to the high level of care some clients experience. The clinic's affiliation with a larger corporate network means they often have standardized procedures and protocols, which can be a comfort for pet owners seeking consistency. The LGBTQ+ friendly designation also helps to foster a welcoming and inclusive environment for all clients.
For more information or to schedule an appointment for your pet, you can contact Banfield Pet Hospital using the details below:
- Address: 24110 Bothell Everett Hwy #100, Bothell, WA 98021, USA
- Phone: (425) 398-0952
- Mobile Phone: +1 425-398-0952
When making a decision on a veterinary care provider, pet owners in Washington should consider what a specific practice does best. Banfield Pet Hospital in Bothell presents a compelling option for those who prioritize a structured and convenient approach to pet healthcare. The primary reason to choose this clinic is its comprehensive and preventative-focused service model. The Optimum Wellness Plans can be a great value for pet owners who want to budget for routine care, including exams, vaccinations, and diagnostics. The convenience of having an on-site veterinary pharmacy is also a major plus, as it eliminates the need for an extra trip to a separate location to fill prescriptions. The hospital's use of in-house labs and digital radiography means that diagnoses can be made quickly, which is crucial in times of concern. However, potential clients must be aware of the mixed customer feedback. While some clients have had exceptionally positive experiences, others have raised serious concerns about communication, staff interactions, and scheduling issues. The negative review highlights a frustrating experience with front desk staff and managers, leading to a pet not receiving care. This suggests that while the medical services themselves may be of good quality, the client experience can vary. For pet owners who value a comprehensive, preventative care plan and on-site pharmacy, and who are willing to navigate potential customer service challenges, Banfield Pet Hospital can be a viable choice. It is recommended to maintain open communication and to discuss all aspects of your pet's care and pricing upfront.
Banfield Pet Hospital Cat
Veterinarian
- Animal Hospital
- Cats Only
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Deworming
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
- Diagnostic Testing
- Digital Radiography
- Digital radiography
- Dog Trainer
- Ear Care
- Feline Leukemia
- Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
- General Dentistry
- General Surgery
- General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
- General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
- Illness Diagnosis
- In-house laboratory diagnostics
- Medical Grooming
- Medical Therapy
- Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Orthopedic evaluation and treatment
- Parasite Control
- Parasite Protection
- Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
- Preventive Veterinary Care
- Primary Care
- Spaying And Neutering
- Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
- Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
- Vet Advice
- Veterinary Advice
- Veterinary Emergency
- X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
24110 Bothell Everett Hwy #100, Bothell, WA 98021, USA
Banfield Pet Hospital Reviews
compassionplanfront deskphonedental cleaningvaccinationswellnesssystemconfirmationcomprehensive exam
★ 5★ 4★ 3★ 2★ 1The people here are amazing. They saw my cat the same day and really cared about what could be going on with him. They were compassionate to both of us, and I couldn't praise them enough. They were thorough without being excessive. They got my cat feeling better while really not knowing what was going on. They were sweet to him as well. When you come across genuinely good people, it's such a gift. I recommend this place out of all the other banfield vet clinics. Its people, its connection, its compassion that leaves its mark, and I will not soon forget it.
July 26 · J rVERY rude and snarky staff....I'm blown away how condescending these front desk staff are.. some make some pretty big scheduling mistakes where others.. like Amanda... are beyond rude and snarkey! Luke is rude and condescending... but Amanda on the other hand... the looks she will give you are just disgusting! I've been to this location before and never had a problem.. I never had a problem until I had to be subject to the behavior of this new team! The way I was talked to by Amanda...is treatment I will never tolerate! I ended up leaving and my pet did not end up getting the care he needs. IN NO WAY WILL I EVER ALLOW PEOPLE LIKE AMANDA TO EVER BE IN THE CARE OF MY PET! I was strong armed into a drop off situation instead of letting me have a quick apt with my pet and the vet.... why do I need to leave my pet in the care of hateful gremlins all day just for an exam?! I'm really glad someone else shared another clinic this just up the road! I really appreciate that! People like Luke and Amanda have no business working a job where they have to interact with people let alone poor innocent pets! The manager here is also terrible... I requested to speak to her where she just dogged speaking to me all together... DONT COME HERE!!! STAY CLEAR
August 25 · Whatchu LookinatI normally take my friends dog to a different location of Banfield. That location was closed for some reason on Tuesday. I needed the vaccine records to give to the pethotel, so I called this Banfield location in Bothell to see if they could access the records. THEY COULD! And they were SO HELPFUL, no hesitation at all! Even though I wasn't spending any $ at the Bothell location, I was in a pinch and they got the records to the pethotel right away, which was super appreciated. Thank you for the help, thank you for caring.
August 21 · Melinda DaviesTerrible customer service. Luke at the front counter. Treated me terribly. He was rude. I originally called for help. He hung up on me multiple times. I asked to talk to someone else. He refused. When I came in he called me a liar and tried to not get the manager
June 21 · Rf RabbitMy older dog has heart failure. The staff at Banfield was very understanding and compassionate diagnosing her problem. They have her feeling better at this point and hopefully she will feel good for as long as possible.
August 02 · Frances Connor
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