Petco Introduce
### Petco in Waterford, CT: A Go-To Resource for Connecticut Pet Owners
For pet owners navigating the daily joys and challenges of caring for their beloved animal companions in Connecticut, having a reliable and well-equipped local pet store is incredibly beneficial. In Waterford, residents have access to Petco, a widely recognized name in the pet retail sector, offering a comprehensive array of products and services tailored to meet diverse pet needs. This Petco location aims to serve as a convenient hub for everything from routine pet food and essential supplies to specialized grooming services and valuable advice. While large retail chains may sometimes have a mixed reputation, Petco in Waterford strives to provide a solid offering for the varied requirements of pets and their dedicated owners across Connecticut. Whether you're welcoming a new addition to your family, seeking guidance on pet care, or simply restocking on daily necessities, Petco offers a readily available option that many in the local community turn to for their pet-related solutions.
### Convenient Location and Easy Accessibility in Waterford, CT
The Petco store in Waterford, CT, boasts a highly accessible location, making it a practical choice for pet owners throughout the local area and surrounding regions in Connecticut. You can find this Petco branch at 825 Hartford Rd, Waterford, CT 06385, USA. This address places it directly on a significant road, which typically means easy navigation and minimal hassle when traveling to the store. Hartford Road is a well-known thoroughfare in Waterford, providing straightforward access whether you're coming from nearby New London, East Lyme, or other towns within New London County and beyond in Southeastern Connecticut.
Its position on a main road within a commercial area usually offers ample parking, which is a key convenience, especially when purchasing larger items or bringing a pet for grooming. The ease of access from various routes streamlines the journey for pet owners, reducing travel time and making visits for supplies or services more efficient. This strategic placement highlights Petco's commitment to serving the Connecticut community by offering a readily available and convenient option for a wide spectrum of pet-related needs. The ability to quickly stop by for essentials or take time to explore their offerings ensures that local pet owners have a reliable resource close at hand.
### Comprehensive Services Offered at Petco in Waterford, CT
Petco in Waterford, CT, aims to be a full-service destination for local pet owners, providing a variety of essential services alongside its extensive product offerings. These services are designed to support the health, well-being, and convenience of your pets and your family. Based on customer insights and typical Petco offerings, their services include:
- Extensive Pet Supplies and Food: As a major pet retailer, Petco stocks a vast array of pet food brands, including specialized diets, along with treats, toys, bedding, crates, leashes, collars, and health supplements. This wide selection caters to dogs, cats, small animals, fish, and reptiles, ensuring diverse needs are met.
- Professional Grooming Services: The store offers a full-service grooming salon. These services typically include baths, haircuts, nail trims, ear cleaning, and de-shedding treatments. As highlighted by a customer review, their technicians are adept at handling even "anxious" dogs for procedures like "nail clipping," demonstrating skill and patience to ensure the pet's comfort and compliance during the session.
- Expert Pet Care Advice: Customer testimonials praise employees like Jags for their "kindness and knowledge" in providing guidance on specific pet care, such as caring for a new "betta." This personalized advice can be incredibly valuable for pet owners seeking informed recommendations.
- Live Animal Sales and Supplies: In addition to products for common pets, Petco generally offers a selection of live fish, small animals (e.g., hamsters, guinea pigs), and sometimes reptiles, along with all the necessary habitats and food.
- Vaccination Clinics (Vetco Clinic): Many Petco locations host regular Vetco vaccination clinics, offering convenient and affordable preventative veterinary care, including vaccinations, microchipping, and basic wellness checks. This provides accessible routine healthcare options for the Connecticut community.
- Dog Training Services: Petco often provides dog training classes, ranging from puppy obedience to advanced manners, helping pet owners in Connecticut build stronger bonds with their dogs and address behavioral challenges.
- Pet Photography: Some locations offer pet photography services, providing a fun way for owners to capture memories with their beloved companions.
These diverse offerings strive to make Petco in Waterford a comprehensive resource for all aspects of pet ownership for Connecticut residents.
### Key Features and Highlights of Petco in Waterford, CT
Petco in Waterford, CT, stands out to local pet owners due to several key features that enhance the overall customer experience and solidify its role as a valuable community resource. These highlights, often reflected in positive customer feedback, showcase the store's strengths:
- Highly Knowledgeable and Helpful Staff: A significant highlight is the presence of employees like Jags, who are described as "the most helpful employee I've come across in a pet store." This indicates a staff that takes the time to "answer all my questions and point me in the right direction," especially concerning specialized pet care (e.g., betta fish). Such knowledgeable assistance is invaluable for pet owners seeking reliable information.
- Skilled and Patient Grooming Technicians: The grooming service receives specific praise for its efficacy and sensitivity. A technician was able to do a "great job" clipping the nails of a dog who "generally does not like anyone touching his feet," completing the task "in 5 minutes" with "no struggling or whining." This demonstrates exceptional skill and a deep understanding of animal behavior, crucial for anxious pets.
- Comprehensive Product Selection: As a major national retailer, Petco offers an expansive inventory covering virtually all aspects of pet care. This includes a wide variety of food brands, supplies, toys, and health products for a diverse range of animals, providing convenience for local shoppers.
- Convenience of In-Store Services: The ability to get services like nail trims done while shopping for other supplies adds a layer of convenience. While there might be a "bit of a wait with no appointment," customers found it "well worth it," highlighting the value of efficient, in-person service.
- Commitment to Customer Satisfaction: The positive feedback, including statements like "Thank you so much!!! We will definitely come back!", indicates a strong focus on customer satisfaction and building lasting relationships within the Connecticut community.
- Accessible Location: Situated on Hartford Road, the store's easy accessibility contributes to its appeal, making it a routine stop for many local pet owners.
These combined features underscore Petco in Waterford's commitment to providing a supportive, knowledgeable, and efficient environment for pets and their owners in Connecticut.
### Connecting with Petco in Waterford, CT: Contact Information
For pet owners in Connecticut looking to connect with the Petco store in Waterford, readily available contact information makes it easy to get in touch. Whether you need to inquire about product availability, store hours, specific services like grooming, or upcoming vaccination clinics, the following details are provided for your convenience:
- Address: You can find the Petco store at 825 Hartford Rd, Waterford, CT 06385, USA. This address places it conveniently within Waterford, making it an accessible destination for pet owners from the local area and surrounding regions in Connecticut.
- Phone: For direct inquiries or to speak with store staff, you can reach Petco in Waterford by phone at (860) 437-0712. Additionally, they are accessible via mobile phone at +1 860-437-0712, providing a consistent point of contact for customer service needs.
These contact methods aim to facilitate seamless communication, allowing local customers to gather necessary information or schedule services efficiently before or during their visit to the Waterford Petco store.
### Why Petco in Waterford, CT, is the Ideal Choice for Connecticut Locals
For pet owners throughout Connecticut, particularly those residing in and around Waterford, Petco stands out as a highly suitable and beneficial resource for all their pet care needs. The reasons for its strong local appeal are manifold, rooted in its comprehensive offerings and, importantly, the positive experiences shared by community members. The presence of exceptionally helpful and knowledgeable staff, exemplified by an employee like Jags who takes the time to provide detailed advice on pet care, transforms a standard shopping trip into an informative and supportive interaction. This personalized assistance, especially for specific animal needs like betta fish care, is a significant advantage for pet owners seeking reliable guidance in Connecticut.
Furthermore, the professional and patient approach of their in-store service providers, notably the grooming technicians, makes Petco a standout. The ability to successfully perform difficult tasks, such as nail clipping for an anxious dog "in 5 minutes" and "with no struggling or whining," showcases a level of skill and empathy that is highly valued by local pet parents. This expertise ensures that even pets with specific behavioral challenges can receive necessary care in a calm and efficient manner, saving owners stress and reaffirming their trust in the service provided. The convenience of having such skilled services available directly within the store, alongside a vast selection of products, creates a true one-stop-shop experience for the busy Connecticut resident.
Beyond these specific highlights, Petco in Waterford offers the broad product selection and competitive pricing expected from a national retailer, ensuring that locals can find virtually any pet supply they need, from specialized foods to toys and accessories. The availability of services like vaccination clinics and dog training also adds significant value, making it a comprehensive center for pet health and development. For Connecticut locals, Petco in Waterford provides not just convenience through its accessible location, but also a reliable and supportive environment where both their pets' practical needs and emotional comfort are clearly prioritized, making it a highly recommended destination for all aspects of pet ownership.
Petco Photos










Petco Location
Petco
825 Hartford Rd, Waterford, CT 06385, USA
Petco Reviews
Jags was the most helpful employee I've come across in a pet store. He made the time to answer all my questions and point me in the right direction as to how to best care for my new betta. Thank you for your kindness and knowledge Jags! People like you are diamonds in the rough! 💎✨️
Jun 08, 2025 · Allie SmithWe walked in to have our dog’s nails clipped. He generally does not like anyone touching his feet. However, the technician did a great job at gettting him on the table and clipping his nails in 5 minutes. There seemed to be no struggling or whining. She got him to do exactly what was necessary. While the store was busy and it was a bit of a wait with no appointment, it was well worth it! Thank you so much!!! We will definitely come back!
May 12, 2025 · Eric JohnsonStore was clean, staff friendly, cashing out was a little slow but that was due to the customer asking all the questions at check out not prior. Another staff member came over to assist and another opened up the second register. While all this was going on the one customer with all the question was oblivious how long the line became. The staff quickly got everyone moving without rushing the process. Great Job Petco!
Mar 11, 2025 · JacquelineAbsolutely terrible customer service. Tried to call- no one answered. Tried to set up an appointment online- couldn't. Finally reached someone at the front desk who toldme they take walk-ins and open until the hours listed on google which is listed as 6pm. I show up ten minutes after the call (3:50pm) and the technician (billy - spelling may be off) tells me they're closed for the day and she's not allowed to clock back in. I asked why the open hours on google say open until 6pm and she says you have to call to verify. I inform her I had. I then ask when the soonest i can come next is and she says tmrw. I explain to her I called and this doesn't make sense. She then changes her story and says they're not closed but she's going on her lunch break and wants to leave as soon as it’s over. I asked if I could please get an appointment after her lunch break being it’s just a quick nail clip and she rudely agrees and tells me I’ll need my dogs paperwork before doing soo which I was not informed of when I called originally and can’t possibly get within the time frame she’s giving me.People like this is what’s wrong with the world today. Unhelpful, rude, and don’t want to actually work. Petco, please find better employees all around.
May 21, 2025 · AnonymousUse to be nice the lady band my chiguagua because she said she is not allowed to muffle him. We have been customers for Petco for over 5 years. She said he still allowed to see the doctors because it's had nothing to do with pet co.
Nov 18, 2024 · Liz Lugardo
More Pet Stores Near Me

170 Flanders Rd, Niantic, CT 06357, USA

708 Long Hill Rd, Groton, CT 06340, USA

90 Halls Rd, Old Lyme, CT 06371, USA

95 Linwood Ave, Colchester, CT 06415, USA

7 Glenwood Rd, Clinton, CT 06413, USA

24 Scotland Rd, Windham, CT 06280, USA

15A Newberry Ln, Richmond, RI 02832, USA

86 Storrs Rd, Willimantic, CT 06226, USA

351 Boston Post Rd, North Windham, CT 06256, USA

12 Bay St, Sag Harbor, NY 11963, USA

136 Main St, Amagansett, NY 11930, USA

1059 Boston Post Rd, Guilford, CT 06437, USA
Categories
Top Visited Sites





