Mutts & Butts Introduce
Welcome to Mutts & Butts, a beloved and long-standing institution for pet lovers right here in Merrick, New York. For over four decades, this family-owned and operated business has been a cornerstone of the Long Island pet community, dedicated to providing everything you could possibly need or want for your beloved animal companions. From the moment you step into their spacious store, you'll feel the difference that comes from a team deeply passionate about pets and committed to exceptional customer service.
Mutts & Butts isn't just a pet store; it's a comprehensive resource for dogs, cats, fish, small animals, and reptiles. They pride themselves on offering a vast and carefully curated selection of high-quality products, including specialty foods like raw sliders, essential supplies, and an impressive array of treats. What truly sets them apart, as consistently highlighted by their loyal customers, is their unparalleled knowledge, particularly in the realm of freshwater and saltwater aquatics. In a world increasingly dominated by large chain stores, Mutts & Butts stands as a shining example of a local business that genuinely cares, goes the extra mile, and provides a level of expertise that's simply unmatched, making it a true gem for New York pet owners.
---Mutts & Butts is conveniently located at 2076 Merrick Rd, Merrick, NY 11566, USA. Situated prominently on Merrick Road, a major thoroughfare, the store is easily accessible for residents throughout Merrick, Bellmore, Baldwin, Freeport, Wantagh, Massapequa, and other surrounding Long Island areas. Its corner location, specifically at Merrick Road and Hewlett Avenue, makes it a highly visible and straightforward destination to find, whether you're a regular patron or visiting for the first time.
The strategic placement on Merrick Road ensures excellent connectivity, whether you are driving from nearby towns or utilizing local transportation options. Ample parking is typically available, making it convenient for customers to load up on bulk pet food or larger supplies. The ease of access underscores Mutts & Butts’ commitment to serving the diverse pet-owning population across this part of New York. Being part of the vibrant Merrick community, the store is also easily integrated into daily routines, making it a natural stop for errands or a dedicated trip for specialized pet needs. Its longevity in this location speaks volumes about its enduring accessibility and importance to the local pet community.
---Mutts & Butts provides a comprehensive array of products and services designed to meet the diverse needs of pet owners across Long Island.
- Extensive Pet Food Selection: They offer a wide variety of high-quality pet foods for dogs, cats, fish, and reptiles. This includes specialized options such as "Small Batch raw sliders" and other "frozen" raw foods, catering to specific dietary needs and preferences. They also carry reputable brands like Natural Balance and Health Extension.
- Full Range of Pet Supplies: Customers can find everything from basic necessities to specialty items. This includes "dog leashes, food, and water bowls, to litter boxes," and "dry goods and toys for pets," ensuring all essential supplies are readily available.
- Aquatic Pet Expertise and Supplies: A significant highlight, as noted by customer reviews, is their exceptional offerings for fish enthusiasts. They provide "freshwater and saltwater fish needs," including "aquariums, coral, tropical & marine fish." The staff are described as "very experienced help with these topics," making it a go-to for aquarium setup and maintenance.
- Small Pets and Reptiles: Mutts & Butts also carries "small pets" such as hamsters, gerbils, and guinea pigs, along with "reptiles." They offer all the necessary supplies and enclosures for these animals.
- Special Orders: A testament to their customer service, the store goes "out of their way to make each and every customer's needs count" by accommodating "special orders" for specific foods and treats, like the raw sliders mentioned by a customer.
- Expert Advice and Knowledgeable Staff: The staff are highly experienced and provide an "outstanding level of customer service." They are known for their deep "knowledge" regarding various pet needs, particularly in fish and exotic pet care, ensuring customers receive informed guidance.
- Free Local Delivery: As per their website, Mutts & Butts offers "FREE LOCAL DELIVERY," providing an added convenience for customers in their service areas.
- Pet Health and Wellness Products: They offer items to support pet health, including various supplements and healthcare products to keep pets strong and well-fed.
Mutts & Butts stands out from other pet stores in the New York area due to several key features and highlights that consistently earn them high praise from their clientele.
- Exceptional Customer Service and Friendly Staff: This is a recurring theme in customer reviews, with patrons "love love love shopping here!" due to every interaction being "kind and friendly and helpful." The staff's willingness to "go out of our way to make each and every customer's needs count" sets a high standard for personalized care.
- Specialization in Raw Pet Food: For pet owners seeking alternative and often healthier dietary options, Mutts & Butts is a prime destination. Their ability to "special order our Small Batch raw sliders" and offer a "wonderful selection of supplies, food and treats (including frozen)" highlights their commitment to diverse and high-quality nutrition.
- Unmatched Aquatic Expertise: Many pet stores offer fish, but Mutts & Butts provides "very experienced help with these topics" when it comes to "freshwater and saltwater fish needs." This in-depth knowledge, coupled with a comprehensive range of aquariums, coral, and tropical and marine fish, makes them a superior choice for fish enthusiasts.
- Support for Local Business: Customers express strong loyalty, loving to "support such a wonderful local shop." This sentiment is often contrasted with larger chains like Petco or Petsmart, where, as one reviewer noted, there's "barely any knowledge and usually can't find help," emphasizing the value of Mutts & Butts' local, expert-driven approach.
- Broad Product Selection for All Pets: Despite specializing in certain areas, the store maintains a vast inventory covering "everything you need as far as dry goods and toys for pets" for dogs, cats, fish, small animals, and reptiles, making it a convenient one-stop shop.
- Longevity and Established Reputation: Having been a family-owned and operated business since 1976, Mutts & Butts has built a strong reputation over decades. This long-standing presence in the community signifies reliability, trustworthiness, and a deep understanding of local pet owners' needs.
- Commitment to Pet Welfare: The emphasis on specific, high-quality foods and the knowledgeable advice provided by staff demonstrates a genuine care for the health and well-being of the pets they serve.
To connect with Mutts & Butts for your pet supply needs or to inquire about their specialized services, please use the following contact details:
- Address: 2076 Merrick Rd, Merrick, NY 11566, USA
- Phone: (516) 379-3456
- Mobile Phone: +1 516-379-3456
For pet owners residing in Merrick and the broader Long Island region of New York, Mutts & Butts is an unequivocally suitable and highly recommended local business. Its decades-long history as a family-owned and operated establishment means it has a deep understanding of community needs and fosters a relationship of trust and loyalty that larger chains simply cannot replicate. New Yorkers seeking not just products but also genuine expertise and personalized service will find Mutts & Butts to be an invaluable resource.
The store's dedication to providing a "wonderful selection of supplies, food and treats," including specialized raw options and an exceptional range for aquatic pets, ensures that locals have access to high-quality items for all types of companions. The staff's extensive knowledge, particularly in areas like fish care, and their willingness to go the extra mile for "special orders," truly sets them apart. By choosing Mutts & Butts, local New York pet parents are not only providing the best for their animals but also actively supporting a community institution that cares deeply about its customers and their furry, scaly, or finned family members. It’s clear why customers consistently give them an "11/10 stars" – Mutts & Butts embodies the ideal local pet store experience.
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Mutts & Butts Reviews
Love love love shopping here! Every one we interact with in the store is kind and friendly and helpful. Joe special orders our Small Batch raw sliders for Danger, Potato and our cat, Jinx. There is a wonderful selection of supplies, food and treats (including frozen). We love to support such a wonderful local shop who cares enough to special order the specific foods and treats we feed our pets! 11/10 stars
Oct 09, 2024 · Carleen MenkesBest place to go for freshwater and saltwater fish needs with very experienced help with these topics. And everything you need as far as dry goods and toys for pets. And your supporting a local business rather than a big store like petco or petsmart that has barely any knowledge and usually can't find help.
Jan 06, 2025 · Thomas RaffertyI went here twice in the last month, 1st time Paul helped me and today Tom helped and they both were phenomenal. Extremely knowledgeable. Neither pushed anything on us and was extremely honest and courteous. They helped us upgrade our beta fish tank. Highly recommend this place. Forever customer.
Aug 06, 2022 · Patricia OwenUnreliable for special orders, Two weeks in a row i called ahead for a large feeder rat, and both times was told they did not have any after driving the 15 miles to pick it up on the date specified when order was placed over the phone.
Jun 21, 2025 · Vinson HartenfelsI've been a loyal customer since 2006 l have had only good experiences. Best pet store around!!!
Jan 14, 2025 · Gina Silverman
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