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Pet Express

1201 Broadway, Saugus, MA 01906, USA

3.0
We have happily completed our family with our new addition. The representative Jenna was AMAZING. She is so knowledgeable and so well informed about all the pets. Specially our new baby Dachshund. She made it so easy and our girls had a great experience shopping around for our new baby. Thank you so much Pet Express for having an amazing rep like Jenna assisting us. We are so happy and we are in love with our addition to our family. Thank you. - Yanira Rosa
Pet Express Overview Intro Photos Location Reviews

Pet Express Introduce

Welcome to Pet Express, a beloved local pet store nestled in the heart of Saugus, Massachusetts. For many residents across the Bay State, finding a reliable, knowledgeable, and well-stocked pet store is paramount to ensuring the health and happiness of their beloved animal companions. Pet Express prides itself on being more than just a retail outlet; it's a community hub where pet owners can find everything they need, from premium pet food and accessories to expert advice and friendly faces. Our commitment to the well-being of animals and the satisfaction of their owners has made us a trusted name in the Massachusetts pet community.

At Pet Express, we understand that pets are cherished members of your family. That's why we strive to create a welcoming and informative environment where you can explore a vast array of products and services designed to meet the diverse needs of all types of pets, from playful puppies and curious kittens to exotic birds and fascinating reptiles. Our team is passionate about animals and dedicated to providing personalized service, ensuring that every visit is a positive and productive one. Whether you're a first-time pet owner or a seasoned enthusiast, you'll find the resources and support you need right here in Saugus.

We believe in fostering strong relationships with our customers and their pets. Our shelves are stocked with carefully selected products from reputable brands, emphasizing quality, safety, and nutritional value. Beyond the products, Pet Express is a place where you can connect with fellow pet lovers, share experiences, and gain valuable insights from our knowledgeable staff. Our goal is to empower you with the information and tools necessary to provide the best possible care for your pets, contributing to a vibrant and healthy pet community throughout Massachusetts.


Location and Accessibility

Pet Express is conveniently located at 1201 Broadway, Saugus, MA 01906, USA. This prime location on Broadway, a major thoroughfare in Saugus, makes us easily accessible for residents not only in Saugus but also from surrounding towns and communities throughout the North Shore and beyond. Our strategic placement ensures that whether you're coming from Lynn, Revere, Malden, Melrose, or even further afield in Massachusetts, reaching our store is a straightforward and hassle-free experience.

The store is situated within a vibrant commercial area, offering ample parking facilities for our customers. This eliminates the common urban challenge of finding a spot, allowing you to focus on your shopping and pet's needs without added stress. The accessibility of our location, combined with generous parking, contributes to a seamless and enjoyable shopping experience for all visitors. We understand that convenience is key for busy pet owners, and our Saugus location has been chosen with that in mind.

Our presence on Broadway also means we are well-connected to major road networks, making us a simple drive from various parts of Eastern Massachusetts. Whether you're heading north or south on Route 1, access to Pet Express is direct and clearly signposted. This ease of access encourages regular visits for everyday pet needs, as well as for those special occasions when you're looking for something unique for your beloved companion. We are proud to serve the diverse pet-owning population of Massachusetts from our easily reachable Saugus home.


Services Offered

  • Extensive Pet Supply Selection: We offer a comprehensive range of pet supplies for dogs, cats, birds, fish, reptiles, and small animals. This includes premium and specialized pet foods, treats, toys, bedding, collars, leashes, crates, carriers, and much more.

  • Nutritional Guidance: Our knowledgeable staff can provide expert advice on pet nutrition, helping you choose the best diet for your pet's age, breed, and specific health needs. We stock a variety of high-quality brands, including grain-free, limited ingredient, and veterinary-prescribed options.

  • Pet Adoption and Placement Services: While we do not operate as an animal shelter, we often partner with reputable breeders and rescue organizations to facilitate the ethical placement of puppies and kittens into loving homes. Our team ensures that all animals come from responsible sources and are well-socialized.

  • Pet Grooming Products: Find everything you need for at-home grooming, from shampoos and conditioners to brushes, nail clippers, and dental care products. We can guide you on the best tools and techniques for maintaining your pet's hygiene and appearance.

  • Training and Behavioral Resources: We offer a selection of training aids, books, and sometimes host informational sessions or provide referrals to local trainers and behaviorists to help you address common pet behavioral challenges.

  • Expert Advice and Customer Support: Our team is highly trained and passionate about pets. They are always ready to answer your questions, offer product recommendations, and provide valuable insights into pet care, health, and well-being. Customers like Jenna and Mary have been highlighted for their exceptional knowledge and helpfulness.


Features / Highlights

  • Passionate and Knowledgeable Staff: A standout feature of Pet Express is our dedicated team. As evidenced by customer testimonials, staff members like Jenna, John, and Manager Mary are highly praised for their extensive knowledge, friendly demeanor, and commitment to assisting customers. They go above and beyond to ensure a positive and informative experience, making pet owners feel confident in their choices.

  • Wide Variety of Healthy Pets: For those looking to expand their families, Pet Express is known for offering a selection of healthy, well-socialized puppies and kittens from responsible sources. The emphasis is on ensuring a smooth transition for new pets into their forever homes, with staff providing guidance on care and integration.

  • Exceptional Customer Service: The positive reviews consistently highlight the outstanding customer service. From making the shopping experience easy and enjoyable for families with children, to providing detailed information about specific breeds and their needs, Pet Express prioritizes customer satisfaction. The team’s ability to create a warm and welcoming atmosphere is frequently mentioned.

  • Community-Oriented Approach: Pet Express is deeply rooted in the Massachusetts community. We understand the local needs and preferences of pet owners and strive to be a valuable resource for information and support, fostering a strong bond with our customer base.

  • Quality Product Selection: Our commitment to quality extends to every product on our shelves. We carefully curate our inventory to ensure we offer only the best for your pets, from nutritional foods to durable toys and essential health products.


Contact Information

For any inquiries, product availability, or to simply connect with our team, please don't hesitate to reach out.

Address: 1201 Broadway, Saugus, MA 01906, USA

Phone: (781) 233-7383

Our team is available during business hours to assist you with all your pet-related needs. We look forward to hearing from you or seeing you and your furry, scaled, or feathered friends in our Saugus store!


Conclusion: Why this place is suitable for locals

For residents across Massachusetts, Pet Express in Saugus stands out as an ideal destination for all things pet-related. Its suitability for locals stems from a combination of factors that prioritize convenience, quality, and community. Firstly, the strategic location on Broadway in Saugus ensures easy accessibility for anyone living in the North Shore region and beyond, with ample parking eliminating common urban hassles. This makes regular visits for pet supplies or expert advice a stress-free experience, a significant advantage for busy households.

Beyond the logistical convenience, Pet Express truly shines through its unwavering commitment to customer service and animal well-being. The glowing testimonials from customers like the one praising Jenna's extensive knowledge about their new Dachshund, or the commendations for John and Manager Mary's outstanding helpfulness, speak volumes. This highlights a team that is not only passionate and friendly but also exceptionally well-informed, providing personalized guidance that is invaluable to both new and experienced pet owners. In a world where genuine expertise can be hard to find, Pet Express offers a refreshing level of professional and empathetic support.

Furthermore, the store's carefully curated selection of high-quality products, ranging from premium pet foods to essential accessories, means that locals don't have to compromise on the health and happiness of their pets. This dedication to quality ensures that you're investing in products that genuinely benefit your animal companion. For those considering adding a new member to their family, the responsible approach to pet placement and the emphasis on healthy, well-socialized animals provide peace of mind, knowing they are making an ethical and informed decision.

In essence, Pet Express isn't just a store; it's a vital community resource that fosters a supportive environment for pet owners. It’s a place where you can confidently seek advice, find reliable products, and feel part of a larger community that shares your love for animals. For any Massachusetts resident looking for a trusted partner in their pet care journey, Pet Express in Saugus offers an unparalleled combination of expertise, convenience, and genuine care, making it the perfect local choice.

Pet Express Photos

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Pet Express Location

Pet Express

1201 Broadway, Saugus, MA 01906, USA

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