Petland Discounts - Long Island City: Your Local NYC Pet Supply Spot

Petland Discounts - LI City Introduce

For pet owners in the bustling landscape of New York City, particularly those residing in Queens, finding a reliable and accessible pet store is a continuous quest. While many options exist, **Petland Discounts - LI City** offers a local solution for immediate pet supply needs. Located in the heart of Long Island City, this store is a known entity for residents seeking everything from daily pet food to specialized aquatic supplies. It's a place that caters to the immediate demands of urban pet ownership, providing a convenient stop for essentials.

The pet care landscape in New York City is diverse, and Petland Discounts - LI City aims to fill a crucial niche for local pet parents. Understanding the fast-paced nature of city life, having a nearby store for emergency needs or quick pick-ups can be invaluable. While customer experiences can vary, the store's new management is actively working to enhance the overall shopping experience, focusing on improved stock, better pricing, and a more engaged staff. This commitment to improvement is a positive sign for the community, aiming to transform it into a more reliable and preferred destination for all pet-related requirements in Long Island City.

Location and Accessibility

Petland Discounts - LI City is conveniently located at **34-60 48th St, Long Island City, NY 11101, USA**. This address places it squarely within a well-trafficked and easily reachable part of Long Island City, making it highly accessible for residents across Queens and even parts of Manhattan via various transportation options. Its position in a primarily residential and commercial area means it's often just a short drive, bus ride, or even walk away for many locals, integrating seamlessly into their daily routines.

The store's location is particularly beneficial for those living in the immediate vicinity of Long Island City. Whether you're commuting from work, running errands, or simply need an urgent item for your pet, the store's presence on 48th Street ensures a quick and straightforward visit. For New Yorkers who rely on public transportation, there are likely several MTA bus routes that serve the area, and subway lines are often within reasonable walking distance, further enhancing its accessibility. This strategic placement ensures that Petland Discounts - LI City remains a viable option for a wide array of pet owners in the vast New York City metropolitan area, providing a crucial local resource for pet care essentials.

Services Offered

Petland Discounts - LI City primarily functions as a retail outlet for a broad spectrum of pet products, with a particular focus on live animals and related supplies.

Comprehensive Pet Supply Retail: The store carries a wide array of products for various pets, including food, treats, toys, bedding, grooming tools, and other essential accessories for dogs, cats, birds, and small animals.
Live Freshwater and Saltwater Fish Selection: A significant highlight, especially under new management, is their improved and extensive selection of both freshwater and saltwater fish. This caters to aquarium enthusiasts and those looking to add aquatic life to their homes.
Aquarium and Pond Supplies: Complementing their live fish offerings, they also stock a range of supplies for maintaining aquariums and potentially small ponds, including filters, heaters, decorations, and water treatments.
Special Animal Requests: The new management is making an effort to fulfill customer requests for animals they do not currently have in stock, depending on seasonal availability. This indicates a willingness to go beyond standard inventory to meet specific customer needs.
General Pet Care Products: Beyond fish, they provide general care items for common household pets, making it a convenient one-stop shop for diverse pet owners.

Features / Highlights

While experiences can vary, Petland Discounts - LI City offers several key features that are important for New York City pet owners, particularly under its new management.

New Management with Dedicated Leadership: The most significant highlight is the recent change in management. The new manager is personally invested in improving the store's offerings and customer experience. Their direct involvement and willingness to be contacted for assistance demonstrate a strong commitment to rectifying past issues and ensuring customer satisfaction.
Enhanced Live Stock Selection, Especially Fish: A major improvement under the new management is the "greatly improved" selection of both freshwater and saltwater fish. For aquarium hobbyists in New York City, this offers a valuable local source for diverse aquatic life, potentially saving them from traveling further afield.
Knowledgeable Aquatics Expertise: The new manager explicitly states having "a great deal of knowledge on all salt water and fresh water fish and pretty much everything We sell." This specialized expertise is a huge asset for customers seeking guidance on setting up and maintaining aquatic environments, a niche that not all general pet stores can fulfill.
Willingness to Fulfill Special Requests: The commitment to taking in requests for animals not in stock and "making the effort to get you what you want" (season and availability permitting) shows a customer-centric approach. This flexibility can be incredibly beneficial for pet owners with specific needs or desires, reflecting a more personalized service.
Emergency Stop Convenience: As noted by a customer, for an "emergency stop, this place will work for you." This highlights its role as a quick, accessible option for urgent pet supply needs, which is crucial in a large, busy city like New York where time is often of the essence.
Efforts to Improve Customer Service: While past experiences with staff have been mixed, the new manager's direct invitation to contact them if "you feel your not being helped the way you need" is a proactive step towards improving the overall customer service experience and addressing concerns directly.

Contact Information

For inquiries or to learn more about their offerings, you can contact Petland Discounts - LI City using the information below:

Address: 34-60 48th St, Long Island City, NY 11101, USA
Phone: (718) 937-9317
Mobile Phone: +1 718-937-9317

The new manager encourages customers to call if they need direct assistance or have specific questions regarding their pet needs.

Conclusion: Why this place is suitable for locals

For the diverse community of pet owners residing in New York City, especially within Long Island City and surrounding Queens neighborhoods, **Petland Discounts - LI City** offers a practical and increasingly valuable local resource. While some may have had varied experiences in the past, the store is clearly undergoing a significant transformation under its new management. This change signals a renewed commitment to customer satisfaction and an improved inventory, making it an increasingly suitable choice for locals.

The key suitability factors for New Yorkers include its crucial role as an "emergency stop" for urgent needs, a necessity in fast-paced city life. Furthermore, the greatly enhanced selection of live freshwater and saltwater fish, coupled with the new manager's deep expertise in aquatics, positions it as a go-to destination for fish enthusiasts. The proactive approach of the new management, including their willingness to take special requests and directly address customer concerns, demonstrates a strong dedication to serving the local community. By choosing Petland Discounts - LI City, New York pet owners can find a convenient location for their pet essentials and experience a store actively striving to provide better products and more attentive service, evolving into a more reliable and cherished local pet care partner.

Petland Discounts - LI City Photos

Petland Discounts - LI City Location

Petland Discounts - LI City

New York Queens County Long Island City 48th Street

34-60 48th St, Long Island City, NY 11101, USA

Petland Discounts - LI City Reviews

This Petland store is just like any other. You get mixed prices, some are better than others and some are way worse than others. Some of the livestock is well priced but others are way overpriced. Most of their products for and livestock is not always tg he best deal to purchase here. You can go online and get better prices. For an emergency stop, this place will work for you. Staff wasn't even around to ask if they can help out on my visit. When I get to the register, no one was around. I had to wait for the person to finish putting up some inventory first so then he could take care of me. Due to staff and the counter experience, that's my reason for the 3 star rating.
Jun 03, 2018 · Jose R Lopez
The store is currently under new management. . I am the new manager and i have a great deal of knowledge on all salt water and fresh water fiah and pretty much everything We sell. So if you ever come to my store and. Feel your not being helped. They way you need. You can call any time. And. Ask to speak to me and i will help you. With what ever you need by directing the staff. Or speaking to you directly. And the live stock selection has greatly improved and we. Do take in request for animals we do not have in stock. Depending on the season and availability. But will make the effort. To get. You what you want and if we caint, Point you in the right direction !
Dec 06, 2017 · terrence tillman
I was really upset with the level of basic knowledge, empathy, and problem solving capabilities when it came to this location in reference to a purchase of an aquarium and inquiries in reference to the initial set up.When a family member wanted to surprise me with a mini set up in my new apartment in NY, he was very reliant on the staffs knowledge set to help make sure the initial set up was perfect. He was asking all of the right questions but rather than genuinely want to help, it seemed like all they wanted to do was sell him as much as possible . Before the tank was even established (an 8 gallon Nano tank) they sold him about 10 fish which they mentioned is okay. Anyone who works with fish and owns them knows you first HAVE to let the tank cycle and stabilize before introducing live fish. When you are finally ready to do so, you do it by adding a couple at a time (in this case 2-3 based on the tank size) , and not 10 right off the batOn top of that, when I brought in fish that died the same day, the manager refused to refund me and rather only gave me a credit to purchase future fish. I tried to have the credit applied to a couple of things that were needed to complete the initial set up that weren't mentioned by the staff (tank heater fir the tropical fish purchased for example) but they refused to do so. I tried to look past it and even went on to buy a stand for the tank. I purchased the stand and went home to try and complete the setup, but when I pulled the stand out of the box, it was all scratched and nicked up as if it was heavily used.The next morning I woke up , three more fish died and my wife and I had such a bad experience that we wanted to avoid this store at all costs so we were just going to count this all as a loss.After explaining this to my brother in law, who made the initial purchases, he suggested to call the corporate office (I would of done this first but I didn't know this was a corporation as I am from NJ)I gave a call to corporate the first chance I had and luckily they were able to educate the staff on the correct livestock return policy and apply the refund, credit me for the damaged tank stand that was originally sold to me, and speak to the district manager to ensure the staff is well educated on aquarium stocking protocol.At the end of the day, it wasn't about the money for me (which is why I wanted to avoid the store in the first place and just cut losses) it was much more about making sure that another customer doesn't have to go through what I did. More importantly it's to make sure more fish don't die in the hands of a customer for the stores lack of knowledge.An amazing gift idea turned into a temporary headache but now that everything is ironed out, the surviving fish are in a much better homeMy advice for anyone who reads this:Avoid this store for the lack of knowledge, overall quality of animal care (I've honestly never seen a store with fish in worse condition), empathy, and lack of urgency to want to helpIf this review helps one person in the future, I'm a happy manGood luckRespectfully,The voice for the fish who didn't make it
Apr 26, 2017 · Islam Elalem
I had to make an emergency trip to my local Petland today to drop off fish. The electricity on my city block was out. So I had a horrible night with my 6 aquariums. They took two of my large fish. An employee named Jonathan helped me. This guy went above and beyond in helping me and even called other stores to see about battery operated air supply pumps. I didn't even ask which was super sweet. He was extremely knowledgeable about my fish and he didn't just toss them in with others. If this guy is not manager I hope he makes it to management one day. This company would benefit from a mind like his.
Aug 14, 2017 · Nicole LoPresto
I go in there with my six year old granddaughter to buy an aquarium setup you get ignored by the lazy#$@ girl behind the counter then my granddaughter needs to use the bathroom she tells me they don't have one even though my granddaughter is doing a dance in the store. So I leave to find a bathroom come back and now no one is working in the store the girl is outside on her phone with two other people and looking around the store I find 4 Dead very expensive 35 $40 fish floating and tanks why are they even working there
Jul 10, 2018 · Debbie Saffioti