Banfield Pet Hospital Introduce
For pet owners across Texas, providing consistent, high-quality healthcare for our beloved animals is a top priority. Banfield Pet Hospital in Rockwall, TX, stands as a well-known resource in the community, offering a comprehensive and accessible approach to veterinary care. As a full-service animal hospital, they are dedicated to promoting preventative health services to ensure your pets live long, healthy, and happy lives. Located conveniently inside a PetSmart store, this clinic provides a familiar and accessible environment for pet owners, integrating veterinary services with a wide range of pet supplies and amenities.
Banfield Pet Hospital’s philosophy is built on preventative veterinary care. They believe that a proactive approach, including regular checkups, vaccinations, and routine screenings, is the best way to manage your pet's health and catch potential issues early. This model is often supported by their signature Optimum Wellness Plans®, which are designed to make routine care more affordable and predictable for pet owners. These plans cover essential services like unlimited office visits, routine vaccinations, and comprehensive physical exams, providing a structured way to stay on top of your pet's health needs.
The clinic serves a diverse range of pet owners and their companions. A significant number of positive testimonials highlight the genuine care and expertise of the veterinary staff. Many customers have a deep connection with the doctors and technicians, praising their patience, kindness, and ability to connect with even the most anxious pets. This compassionate approach, particularly from veterinarians like Dr. Mahoney who are noted for their thoughtful and respectful interactions with animals, is a defining feature of the practice. While there are a variety of experiences, the staff strives to create a professional and caring environment for every pet and every family. The clinic identifies as an LGBTQ+ friendly space, fostering an inclusive and welcoming atmosphere for the entire community.
Banfield Pet Hospital is located at 931 E Interstate 30, Rockwall, TX 75087, USA. Its prime location inside the local PetSmart is a key highlight, as it offers a seamless experience for pet owners who may also be shopping for food, toys, or other supplies. The clinic is easily accessible from Interstate 30, making it a convenient destination for residents of Rockwall and the surrounding communities.
The facility is committed to accessibility for all clients. It features a wheelchair-accessible parking lot, ensuring that individuals with mobility challenges can easily access the clinic. While the location is physically convenient, it is important to note that appointments are required or at least highly recommended for all visits. This policy helps the staff manage their schedule and ensures that each pet receives the dedicated attention they need without an extended wait. By scheduling ahead, pet owners can help the clinic maintain a smooth and efficient operation, providing a better experience for everyone.
Banfield Pet Hospital offers a wide array of veterinary healthcare services, with a strong focus on preventative care and routine wellness.
- Preventive Health Services: This includes comprehensive exams, routine vaccinations, and parasite control. These services are the foundation of their Optimum Wellness Plans®, designed to keep pets healthy and prevent major health issues.
- Diagnostic Testing: The clinic is equipped with an in-house laboratory for diagnostic testing. They also utilize digital radiography (X-rays) and ultrasonography to get a clear picture of your pet's internal health.
- General Dentistry and Oral Health: They provide professional dental cleanings and other general dentistry services, emphasizing the importance of oral health for a pet's overall well-being.
- General Surgery: The hospital performs a variety of general surgeries, including spays and neuters, ensuring safe and effective procedures.
- Behavior and Nutrition Advice: The team provides professional advice on behavior and nutrition, helping pet owners address common issues and maintain their pet's ideal weight and health.
- Microchipping and Medical Grooming: The clinic offers essential services like microchipping for permanent identification and medical grooming to address specific coat and skin conditions.
- End-of-Life Care: When it's time to say goodbye, Banfield provides compassionate end-of-life care, offering a sensitive and supportive environment for pets and their owners.
The features and highlights of Banfield Pet Hospital make it a prominent choice for many pet owners in Texas.
- Emphasis on Preventative Care: Their business model is built around preventative health, which is the best way to ensure your pet stays healthy and to avoid costly and stressful emergency situations.
- Optimum Wellness Plans®: These plans make consistent, high-quality veterinary care more affordable through monthly payments, which can be a huge financial benefit for many families.
- Convenient Location: Being inside PetSmart adds a layer of convenience, allowing you to combine your pet's vet visit with a shopping trip.
- Technological Capabilities: The use of digital radiography and ultrasonography provides advanced diagnostic tools for accurate and timely assessments.
- Compassionate Staff: Many clients feel a strong connection to the vets and staff, praising their kindness, patience, and professional demeanor, especially with anxious pets.
- Online Services: The availability of an online vet, mobile appointments, and home delivery for prescriptions adds a modern and convenient touch to their services.
For appointments and inquiries, you can contact Banfield Pet Hospital at the following:
Address: 931 E Interstate 30, Rockwall, TX 75087, USA
Phone: (972) 722-1295
Mobile Phone: +1 972-722-1295
Choosing Banfield Pet Hospital is a decision that many Texas pet owners find worthwhile, particularly for those who prioritize a structured, preventative approach to their pet's health. The primary reason to choose Banfield is their Optimum Wellness Plan®. For a fixed monthly fee, you get access to a consistent level of care that can significantly reduce the overall cost of routine exams, vaccinations, and other key services. This financial predictability is a major benefit for budget-conscious families.
Additionally, the clinic’s focus on a "cat friendly practice" and their emphasis on the emotional comfort of animals make it an appealing choice for pets who are nervous about vet visits. The glowing reviews about specific doctors who take the time to build a rapport with their animal patients are a strong testament to the quality of care. While some experiences may vary, the core of what Banfield offers is a dependable and comprehensive system for keeping your pet healthy over the long term. For pet owners in Rockwall, Banfield Pet Hospital provides a convenient, professional, and preventative-focused option for your pet's primary care needs.
Banfield Pet Hospital Pet Supply
Veterinarian
- Animal Hospital
- Behavior advice
- Cat Dog Services
- Cat Friendly Practice
- Cats Only
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Diagnostic Testing
- Digital Radiography
- Digital radiography
- End Of Life Care
- End of life care
- Feline Leukemia
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General dentistry
- General surgery
- Home Delivery
- In-House Laboratory
- Kitten Packages
- Medical Grooming
- Medical grooming
- Microchipping
- Mobile Appointment
- Nutrition Advice
- Nutrition advice
- Online Vet
- Oral Health
- Parasite Control
- Parasite Protection
- Parasite control
- Pet Hospital
- Pets Checked
- Physical Examination
- Preventive Health Services
- Preventive Veterinary Care
- Primary Care
- Routine Vaccinations
- Snap Tests
- Spays and neuters
- Treatment Plan
- Ultrasonography
- Vaccinations
- Vaccinations For Pets
- Vet Tech
- Veterinary Healthcare Services
- Veterinary Medicine
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
931 E Interstate 30, Rockwall, TX 75087, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve been using Banfield Pet Hospital in Rockwall as my primary care provider for my dog, Athena, through their subscription services for years—and I couldn’t be more grateful for the care we’ve received.Athena absolutely HATES going to the vet. Every visit starts with me coaxing her into the hospital with lots of love, treats, and persuasion—just to get her through the door. But the moment she sees Dr. Mahoney, everything changes. Her tail wags, her anxiety melts away and it’s clear she feels safe and cared for.Dr. Mahoney is the most knowledgeable, patient, kind, understanding, and thoughtful veterinarian we've ever worked with. She treats Athena with genuine respect and compassion, always taking the time to ensure she’s comfortable. Athena is absolutely smitten with her.Over the years, we’ve relied on Dr. Mahoney and the Banfield Rockwall team for everything from routine check-ups to surgeries, and the experience has been nothing short of wonderful. I’ve never had a single complaint—their professionalism, clear communication, and sincere love for animals truly shine through in every interaction.If you're looking for a vet who truly connects with your pet and delivers consistent, high-quality care, I wholeheartedly recommend Dr. Mahoney and Banfield in Rockwall.
August 23 · Mindy MontoyaIf I could rate this ZERO stars, I would.We brought in our puppy because he wasn't feeling well, we had only had him for 42 hours. Intake wasn't terrible, but it did take the front staff about 8-9 minutes to finish their personal conversation with the person in front of us. Once the tech came out to meet our puppy, we explained everything and gave the little bit of history we had for him. We had only had him for 42 hours. She explained what first steps were and said they would call once they had some answers for us.We get the call 10-15 minutes later that he was sick and we need to come get him right away. We were given a piece of paper and told that this practice can not offer the care we needed and to call these other places. We were not offered any other support. When my husband went back to get our puppy, the staff was talking EXTREMELY LOUDLY about our puppy's diagnosis and announcing that we had brought a sick dog into the clinic while they were bleaching everything. We were made to feel lower than dirt. We received a devastating diagnosis and now we are getting looked at by people and having our business blurted out for everyone on God's green Earth to hear. We understood the cleaning, that is something that MUST be done. Announcing our diagnosis was unnecessary, rude, and disgusting.You bring your pet to the doctor when they are sick and when they are well. Without sick patients, you wouldn't need your practice. The way we were made to feel is absolutely terrible. We were grieving and were made to be embarrassed. The staff need to go through sensitivity training, and learn how to speak to pet parents.I understand that there is a cleaning process and protocols in place to protect everyone. I am not upset about that at all. I am upset that Banfield Staff behaved in such a way that my husband and I do not want to EVER bring another pet through the doors again. My mom has been using Banfield doctors for YEARS, and I have used them for one of my other dogs. I have always spoke highly of Banfield practices and have been wanting to get my 2 year old on a plan...and now I don't want to bring her in either. I will definitely be telling MY friends and family to avoid THIS clinic, especially if their baby is sick. Our pets deserve a little bit of respect, too.
May 19 · Jenna FainI had never visited this location before. I called the day before, and they were expecting me and my fur baby. We were treated so well! Banfield has the best people working for them. One of the ladies came out to my car and got Scylus and took him in for me. The care, the love, the respect. He forgot all about missing me. Thank you, Banfield staff in Rockwall!! 🐾🐾🐾🐾🐾
April 05 · Delisha CallowayGreat staff. Took great care of our puppy (that we found abandoned) and told us everthing we need to do to care for her. Puppy package is such a great thing and ensures her needs will all be met! Excellent place with wonderful staff!!
February 07 · Annie JohnsonI had an appt. The assistant came in and took my dog to the back. Came back and said my dog has dermatitis. I had questions about treatment and she kept go to the back and asking the vet. I said why can't she come out and talk to be. They said well she's with an emergency. So I guess she took my dog back to the vet
January 23 · Ashley Carol
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