Banfield Pet Hospital Introduce
For pet owners in Braintree and the surrounding communities of Massachusetts, Banfield Pet Hospital offers a well-established and trusted solution for all their animal's health needs. As a full-service animal hospital, this location provides a comprehensive range of veterinary services, all delivered by a team of kind, caring, and thorough professionals. The philosophy at Banfield is rooted in a commitment to preventative care, a proactive approach that focuses on keeping your pet healthy and happy for life. By providing regular wellness exams, vaccinations, and early-stage diagnostics, they aim to catch potential health issues before they become serious, saving you stress and ensuring your furry family member lives their best life.
The team at Banfield Pet Hospital is dedicated to making every visit a positive experience for both pets and their owners. As one pet parent shared, "From the moment we walk in, we’re treated with kindness and professionalism—but what really sets this team apart is the genuine joy and love they show every step of the way." This genuine passion for animals is a hallmark of the practice and is what makes clients feel so comfortable leaving their pets in their care. Whether it’s a high-energy dog or a nervous cat, the team approaches each patient with patience and heart, treating them "like their own." This commitment to compassionate and personalized care builds a strong sense of trust and community, making Banfield Pet Hospital a valuable and reliable partner in your pet’s health journey.
Banfield Pet Hospital is conveniently located at 250 Grossman Dr, Braintree, MA 02184, USA. This location makes it easily accessible for residents of Braintree and surrounding towns on the South Shore of Massachusetts. The hospital is situated with the convenience of its clients in mind, providing straightforward access for those traveling by car.
The facility is designed to be accessible and accommodating for all visitors. It features a wheelchair-accessible entrance and a wheelchair-accessible parking lot, which are important amenities that ensure everyone in the community can easily access veterinary care for their pets. The hospital also offers a clean and well-maintained restroom for client comfort. Given the nature of their services, Banfield Pet Hospital operates on an appointment-required basis. This system ensures that each pet receives the dedicated time and attention they deserve without long wait times, leading to a more efficient and less stressful visit for everyone involved. The combination of a convenient location and thoughtful accessibility features makes the experience of bringing your pet to Banfield as smooth as possible.
Banfield Pet Hospital offers a comprehensive array of services, covering a wide range of your pet’s health needs from head to tail. Their focus on preventative care is supplemented by advanced diagnostics, surgery, and other key treatments. A list of their services includes:
- Preventative Care: Including comprehensive wellness exams, vaccinations for dogs and cats, flea, tick, and heartworm prevention, and microchipping.
- Dental Services: Offering professional pet dental care, dental cleanings, and digital dental x-rays to ensure your pet’s oral health.
- Diagnostic Services: Providing fast and accurate in-house lab tests, digital radiography, and other diagnostic imaging services to quickly identify health issues.
- Surgical Procedures: Performing a variety of surgical services, including routine spay and neuter procedures and other soft tissue surgeries.
- Pet Grooming: Offering grooming services to help maintain your pet’s skin and coat health.
- Additional Services: Including a veterinary pharmacy for prescriptions, end-of-life care, and assistance with pet insurance.
The wide variety of services provided ensures that Banfield can be a long-term partner in your pet’s health, from their puppy and kitten years through their senior years.
Several key features and highlights make Banfield Pet Hospital a preferred choice for pet owners in Braintree and beyond:
- Compassionate and Caring Staff: As noted in customer testimonials, the team is known for their kindness, professionalism, and genuine love for animals, treating each pet like their own.
- Focus on Preventative Care: Banfield's emphasis on preventive care and their Optimum Wellness Plans® make it easier and more affordable for pet owners to stay on top of their pet’s health needs.
- Comprehensive Service Range: From routine wellness and vaccinations to advanced diagnostics, surgery, and dental care, the hospital is equipped to handle a wide range of medical needs.
- Convenient and Accessible: The facility offers a wheelchair-accessible entrance and parking, making it a welcoming place for all clients.
- LGBTQ+ Friendly: The hospital proudly identifies as LGBTQ+ friendly, creating an inclusive and respectful environment for the entire community.
- Pet Wellness Plans: Their Optimum Wellness Plans® are a key feature, providing yearly packages of preventative services at an affordable monthly cost, helping pet owners budget for their animal’s health.
These features demonstrate Banfield's commitment to both medical excellence and outstanding client service.
For scheduling appointments or for any inquiries, you can reach Banfield Pet Hospital using the following contact details:
Address: 250 Grossman Dr, Braintree, MA 02184, USA
Phone: (781) 319-8133
Mobile Phone: +1 781-319-8133
Since an appointment is required, it is highly recommended to call ahead to discuss your pet's needs and book a time that is convenient for you. This ensures that the veterinary team is ready to provide you with the best possible service upon your arrival.
Choosing a veterinary hospital is a decision that deeply impacts your pet's life and your peace of mind. Banfield Pet Hospital in Braintree is worth choosing for the consistent quality of care and the peace of mind they provide. The glowing reviews from local pet owners are a powerful testament to the clinic’s value. One reviewer expressed their gratitude, saying they always leave "knowing George is in the best hands" and that the team has been "nothing short of extraordinary—thorough, gentle, and incredibly knowledgeable." This is particularly meaningful as George, the dog, is described as not always being an "easy patient," yet the staff treats him with patience and compassion, demonstrating their genuine love for animals.
The structured approach to pet health through their Optimum Wellness Plans® is another significant benefit. These plans make preventative care—which is essential for long-term health—both predictable and affordable. It's a proactive way to manage your pet’s health, ensuring they receive regular check-ups, vaccinations, and other necessary services without the surprise costs of individual visits. This business model helps to build a lasting relationship between the hospital and the pet owner, fostering trust and continuous care. Additionally, the hospital’s commitment to being an inclusive space, with its LGBTQ+ friendly environment, ensures that every pet owner feels welcome and respected. For anyone in the Braintree, Massachusetts area looking for a reliable, compassionate, and professional veterinary partner, Banfield Pet Hospital is an excellent choice that offers high-quality care and a team that genuinely loves what they do.
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
250 Grossman Dr, Braintree, MA 02184, USA
Banfield Pet Hospital Reviews
spayed
★ 5★ 4★ 3★ 2★ 1The team over at Banfield is top notch. They are kind, caring, and thorough. You’ll be able to come and go knowing your fur baby is in great hands. Very thankful for them and their services. We will definitely be back for all future needs.
July 12 · Gabriel RzekI can’t say enough wonderful things about the care my dog George receives at Banfield. From the moment we walk in, we’re treated with kindness and professionalism—but what really sets this team apart is the genuine joy and love they show every step of the way.Our care team has been nothing short of extraordinary—thorough, gentle, and incredibly knowledgeable. George is not always the easiest patient, but they approach him with patience and heart, treating him like their own.I always leave knowing George is in the best hands. Thank you to the Banfield team for being such a trusted and loving part of George’s life. We are so grateful!
June 27 · Mary CoughlinThe staff at this location is amazing. Extremely nice, knowledgeable and they truly make me feel like they enjoy their profession. The follow up calls to see how my dog recovers is going above and beyond. I highly recommend.
June 13 · Queenie WongThe staff only verbally stated that the pet insurance included regular check-ups and spaying, but not medications. There was no written documentation—only verbal communication. When my dog was spayed, I was charged extra due to it being overweight, along with other unexpected fees. I believe the best practice would be to provide clear documentation outlining what the insurance covers, rather than leaving customers feeling misled. Without proof, they can say anything.
July 01 · Janice FungMade an appointment for a spay for my dog for May. I logged in to my banfield account to double check the date after I realized I hadn't gotten a confirmation call. There was no appointment listed. I called to inquire, the girl said she could see the appointment on my account but not on the schedule. She said she would have to have her supervisor look into it and call me back. This was 8 days ago. Two days passed, I called again and left a voicemail. Still no call back. Called twice a day on Thursday, Friday, Monday and today. No answer. I had to call the other Braintree location. They could not see any appointment and I had to make a new one. For the end of September because they are that booked out. This location messed up making the appointment for me, refused to take accountability, and refused to call me back about this. I now have to wait four more months for my dog to be spayed, when she will be over a year old at that point.Edit to add, I did try to reach out to the client care team last Thursday and never received a response from them either, just an automated thanks for contacting us one.
May 20 · Teddy Bear
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