Banfield Pet Hospital Introduce
Introduction / Overview
For pet owners throughout Rochester, NY, and the broader New York region, the search for reliable, compassionate, and affordable veterinary care is a continuous journey. Our beloved animal companions deserve the very best, and finding a clinic that combines medical excellence with genuine empathy is paramount. Banfield Pet Hospital, situated on Jefferson Road in Rochester, has consistently proven itself to be a leading choice for local residents seeking exceptional veterinary services. This particular location embodies the Banfield commitment to accessible, high-quality pet healthcare, supported by a team that understands the deep bond between pets and their human families.
This article aims to provide a clear, engaging, and informative overview of Banfield Pet Hospital at 790 Jefferson Rd. We will explore what makes this facility a go-to for many pet owners in Rochester, from their comprehensive service offerings to the distinguishing features that set them apart. The emphasis will be on how this specific Banfield location serves the unique needs of the New York community, providing peace of mind and excellent care for a wide variety of pets. The consistent positive feedback from clients highlights a profound dedication to both animal well-being and client satisfaction, making it a trusted partner in your pet’s health journey.
Location and Accessibility
Banfield Pet Hospital in Rochester is conveniently located at 790 Jefferson Rd #200, Rochester, NY 14623, USA. This prime location on Jefferson Road offers superb accessibility for residents across Rochester and its surrounding suburbs, including Henrietta, Brighton, Pittsford, and more. Jefferson Road is a major commercial artery in the Rochester area, making the hospital easy to find and reach, whether you're navigating from nearby residential areas or major highways.
The facility’s placement within a commercial complex, often associated with convenient retail hubs, means that ample parking is typically available directly outside the clinic. This ease of parking is a significant advantage for pet owners, especially when transporting animals that may be anxious or unwell. Its proximity to major shopping centers and other businesses can also make it convenient for combining a vet visit with other errands, streamlining your day. While direct public transportation access should always be verified, major routes in a busy area like Jefferson Road often have bus stops nearby, offering an alternative for those relying on RTS services. The strategic and easily navigable location ensures that quality veterinary care is always within reach for the diverse community of pet owners in the New York region.
Services Offered
Banfield Pet Hospital is renowned for its comprehensive approach to veterinary care, offering a broad spectrum of services designed to address the health needs of pets at every stage of life. The Jefferson Road location provides access to these standardized, high-quality services, ensuring that pets receive consistent and effective care. A typical range of services offered would include:
- Preventative Care: This is a cornerstone of Banfield's philosophy, including routine wellness exams, vaccinations tailored to your pet's lifestyle, and parasite prevention programs (fleas, ticks, heartworm, intestinal parasites).
- Spaying and Neutering: Essential surgical procedures for population control and promoting long-term pet health.
- Dental Care: Professional dental cleanings, extractions, and oral health assessments to prevent and treat periodontal disease, crucial for overall health.
- Diagnostic Services: Utilizing in-house laboratory equipment for blood tests, urinalysis, fecal exams, and advanced imaging such as X-rays for accurate diagnoses.
- General Surgery: A range of surgical procedures beyond spaying and neutering, including soft tissue surgeries.
- Internal Medicine: Diagnosis and management of various internal diseases affecting organ systems.
- Nutritional Counseling: Guidance on proper diet, weight management, and therapeutic nutrition plans for specific health conditions.
- Pain Management: Strategies for acute and chronic pain, ensuring your pet's comfort and improved quality of life.
- Microchipping: A vital service for permanent identification, significantly increasing the chances of reuniting with lost pets.
- Puppy and Kitten Plans: Comprehensive packages designed to provide all necessary care during the critical early stages of a pet's life.
- Senior Pet Care: Tailored wellness programs focusing on the specific health challenges and needs of aging pets.
- Behavioral Counseling: Initial assessments and guidance for common behavioral issues, with referrals if specialized expertise is needed.
- Online Pet Health Resources: Access to a wealth of information and tools through the Banfield website and app.
Features / Highlights
Banfield Pet Hospital on Jefferson Road distinguishes itself with several key features and highlights that resonate strongly with pet owners in Rochester, NY. These attributes contribute significantly to their reputation as a trusted local veterinary provider:
- Exceptional Staff Personality and Approach: Clients consistently praise the "top-notch" personality of the staff and their positive approach when interacting with both pets and their owners. This creates a welcoming and reassuring environment.
- Clear Communication: The staff excels at explaining complex medical information in "layman's terms," ensuring that pet owners fully understand their pet's condition, treatment options, and care instructions. This transparency builds trust.
- Outstanding Compassion in Difficult Times: A profound highlight is their remarkable compassion and consoling support during emotionally challenging moments, such as when pets need to be put down. This level of empathy provides immense comfort to grieving owners.
- Professionalism and Kindness: Reviewers consistently note the "kindness and professionalism" of the entire staff, indicating a well-trained team dedicated to high standards of care and client service.
- Reasonable and Transparent Pricing: Many clients find their prices "very reasonable," especially after comparing them to other clinics in the area. This commitment to affordability makes quality care accessible to more families.
- Convenient Location: The ease of finding their location on Jefferson Road is frequently mentioned, contributing to a stress-free experience for pet owners.
- Comprehensive Care Model: Beyond individual services, Banfield's overall approach, often including Optimum Wellness Plans, allows for proactive, integrated care that helps manage pet health effectively over time.
Contact Information
For pet owners in Rochester, NY, and the surrounding New York region who are looking to connect with Banfield Pet Hospital on Jefferson Road, here is their essential contact information:
Address: 790 Jefferson Rd #200, Rochester, NY 14623, USA
Phone: (585) 272-8046
Mobile Phone: +1 585-272-8046
It is always recommended to call the hospital directly to confirm current operating hours, specific service availability, and to schedule appointments. Their team will be able to provide the most up-to-date information and assist you with your pet's healthcare needs.
Conclusion: Why this place is suitable for locals
For residents of Rochester, NY, Banfield Pet Hospital on Jefferson Road stands out as an exceptionally suitable choice for veterinary care. The accumulated positive experiences of local pet owners highlight why this facility consistently earns high praise and trust within the community. The combination of its convenient location, comprehensive range of services, and, most importantly, its genuinely compassionate and professional staff, makes it an ideal partner in maintaining your pet's health and happiness.
What truly sets this Banfield location apart for locals is the human element of their care. Testimonials repeatedly underscore the "top-notch" personality of the staff and their ability to explain complex medical information in "layman's terms," fostering an environment of understanding and collaboration. Furthermore, their profound compassion during difficult times, such as when a beloved pet needs to be put down, demonstrates a level of empathetic support that is invaluable to grieving families. The added benefit of finding their prices "very reasonable" in comparison to other local clinics makes high-quality veterinary care more accessible, easing financial concerns for many pet owners in the New York region.
Ultimately, choosing a vet is about finding a place where you feel confident your pet will receive excellent medical attention and where you, as an owner, will feel supported and respected. Banfield Pet Hospital on Jefferson Road clearly delivers on these fronts, making it a highly recommended and trusted resource for the Rochester community's diverse pet care needs. For comprehensive, compassionate, and affordable veterinary services, this Banfield location is an excellent choice for local residents.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
790 Jefferson Rd #200, Rochester, NY 14623, USA
Banfield Pet Hospital Reviews
We recently brought our kitten in to be spayed and wanted to express our sincere gratitude for the wonderful care she received. From start to finish, the entire experience was fantastic.We were so impressed by how well our little kitty was taken care of, and we truly appreciated the kindness and professionalism of your staff. In addition to the excellent care, we found your prices to be very reasonable, especially after researching other clinics in the area.It was also very easy to find your location. Thank you again for everything!
Jun 02, 2025 · Rachael SmithFirst their staff is top notch in personality and the way they approach the pet and the owner. Always so positive. They explain everything in laimins terms for you to understand. And also from a personal note when we had to have our 13year old dog put down they were so consoling and compassionate and aided us in anything we needed.They are the best, would go no place else!!
Feb 12, 2025 · Chris TerriginoGreat Vet - I love taking my dogs there and even though I had to put one of my dogs down the other day they made it so peaceful for her. Very professional very compassionate. Just like all that's the prescriptions are more costly than they would be at the local pharmacy so I always have them send the prescription to my Pharmacy or to chewy to save money but for their veterinarian services they're amazing
Jan 09, 2025 · Dave SilvermanIf I could rate 0 stars I would. The staff are burnt out and I know it’s not a good place to work for. The screw you over with HSA nonsense and give you the worst insurance/ “benefits”.Now as far as being a patient is concerned, you shouldn’t bring them here unless you want them to die. I’m going to be frank with you because that’s exactly what happened due to negligence. I’m certain only one of the doctors can potentially be good but the rest of them are burnt out and don’t care anymore! I will not mention names but a certain doctor neglected to even look at x-rays which showed a collapsed lung, then proceeded to operate on him which resulted in his death. He wasn’t going to live much longer but the way he left us wasn’t the way we would ever wish on anyone. He was clearly in immense pain and couldn’t even meow. He had soiled on everything and had to be rushed to emergency in Syracuse at 2 am… these doctors are burnt out and negligent and I can’t recommend them at all. I used to go here for basic care but I am going elsewhere. Please don’t bring cats here especially! They are absolutely clueless!
Apr 08, 2025 · Erica FinkleI am so happy to have a caring pet hospital/vet to take care of my Cashew. I would recommend them to anyone looking for services for their pet.
Mar 05, 2025 · Lidia Rohan
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