Ark Veterinary Hospital & Urgent Care Introduce
For pet owners across New York, the sudden onset of illness or injury in a beloved animal companion can be a source of immense stress and worry. In these critical moments, finding a veterinary facility that not only offers expert medical care but also profound compassion and understanding is paramount. In Henrietta, New York, Ark Veterinary Hospital & Urgent Care stands as a beacon of exceptional support, providing not just urgent medical attention but also the vital emotional reassurance that pet parents need. This hospital has cultivated a sterling reputation for its truly caring staff and dedicated veterinarians, ensuring that both pets and their worried humans feel heard, understood, and genuinely cared for, even in the most challenging circumstances.
In a state as dynamic as New York, where access to timely and empathetic veterinary care is crucial, Ark Veterinary Hospital & Urgent Care fills a vital need. Their ability to handle urgent situations with a calm and professional demeanor, while offering clear explanations and options regarding diagnosis and costs, sets them apart. For New York residents navigating the anxieties of a sick pet, knowing that a team like Dr. Anderson and the entire staff are "knowledgeable and respectful of our stress" provides immense comfort. Their commitment extends beyond clinical procedures, encompassing the entire emotional journey of pet ownership, from worry to recovery.
The heartfelt testimonials from clients whose pets experienced severe illness or distress highlight the transformative impact of Ark Veterinary Hospital's approach. Whether it's an elderly dog feeling better after urgent care or a deeply saddened pup recovering after losing a sibling, the "love and care they used" is consistently described as "beyond what we've experienced." This blend of medical excellence and profound empathy truly makes Ark Veterinary Hospital & Urgent Care an indispensable resource for pet families throughout Henrietta and the wider Rochester area in New York.
---Ark Veterinary Hospital & Urgent Care is conveniently located at 35 Finn Road, Henrietta, NY 14467, USA. This address places the hospital in Henrietta, a vibrant town in Monroe County, New York, making it highly accessible for residents of Henrietta, Rochester, and the surrounding communities in Western New York.
Finn Road is a well-established thoroughfare, and its connection to the broader road network in Henrietta ensures that the hospital is easy to find and reach. For New York pet owners traveling from various parts of the Rochester metropolitan area, the location provides straightforward access, which is especially critical when dealing with urgent pet health situations. Ample parking is typically available, contributing to a stress-free arrival and departure experience, allowing pet parents to focus entirely on their animal's needs.
The clinic's strategic placement in Henrietta underscores its role as a key provider of urgent and general veterinary care in the region. Its accessibility means that critical medical attention is within practical reach, allowing for timely intervention when pets are not feeling well. This ease of access is a significant advantage for New York residents who need prompt, reliable, and compassionate veterinary services for their cherished companions.
The combination of a convenient address and clear navigability makes Ark Veterinary Hospital & Urgent Care a go-to destination for many pet owners in search of dedicated and empathetic veterinary assistance in the New York area.
---Ark Veterinary Hospital & Urgent Care provides a comprehensive suite of veterinary services, specializing in both general pet healthcare and prompt urgent care for immediate needs. Their offerings are designed to address a wide spectrum of animal health concerns with expertise and compassion.
- Urgent Care Services: Equipped to handle non-life-threatening but urgent medical conditions that require prompt attention, such as sudden illness, injuries, or worsening chronic conditions. This bridges the gap between routine care and emergency critical care.
- General Wellness & Preventive Care:
- Routine physical examinations and annual check-ups.
- Tailored vaccination programs for dogs and cats.
- Parasite prevention and control (fleas, ticks, heartworm).
- Nutritional counseling and weight management.
- Microchipping for permanent identification.
- Advanced Diagnostic Services:
- In-house laboratory capabilities for rapid blood tests, urinalysis, and fecal examinations.
- Digital X-rays (radiography) for detailed imaging of bones and organs.
- Ultrasound services for non-invasive internal organ assessment.
- Surgical Procedures:
- Routine soft tissue surgeries (e.g., spay, neuter, mass removals).
- Other general surgical interventions.
- Emphasis on safe anesthesia and pain management before, during, and after surgery.
- Dental Care:
- Professional dental cleanings, polishing, and extractions.
- Oral health assessments to prevent and treat periodontal disease.
- Senior Pet Care:
- Specialized wellness and management plans for the unique health needs of aging pets.
- Focus on comfort and quality of life for geriatric companions.
- Pain Management:
- Comprehensive strategies for acute and chronic pain relief, ensuring pet comfort.
- Pharmacy Services:
- An in-house pharmacy for convenient access to prescribed medications and preventative products.
- Client Education and Support:
- Providing clear explanations of diagnoses, treatment options, and costs to pet owners.
- Offering guidance and emotional support, particularly during stressful or difficult health situations.
The combination of general practice and urgent care capabilities makes Ark Veterinary Hospital a versatile and reliable resource for New York pet owners, ensuring that their animals receive timely and comprehensive medical attention when they need it most.
---Ark Veterinary Hospital & Urgent Care is distinguished by several key features and highlights that consistently earn them profound appreciation and enthusiastic praise from their New York clientele. These attributes underscore their commitment to exceptional pet care and owner support:
- Extraordinary Compassion and Empathy: This is the most outstanding highlight. Clients consistently describe the entire staff, especially Dr. Anderson, as "so caring and friendly," and showing "love and care... beyond what we've experienced." This deep empathy is evident even during highly stressful situations, making both pets and their owners feel genuinely supported.
- Dedicated and Knowledgeable Veterinarians: Dr. Anderson receives specific praise for being "amazing with my boy Nickey," "so kind to all of us," and "knowledgeable and respectful of our stress." This combination of clinical expertise and emotional intelligence is highly valued by pet parents.
- Transparent Communication and Options: The hospital is lauded for offering "options as to diagnosis and costs." This transparency empowers pet owners to make informed decisions about their pet's care, even under pressure, and fosters trust. They also ensure clients feel "heard, understood and cared for."
- Effective Treatment and Positive Outcomes: The most important highlight for pet owners is the positive results. Testimonials vividly describe pets like Nickey feeling "MUCH better and getting back to his normal self" and Willow Mae "better now and recovering nicely." This demonstrates their clinical effectiveness.
- Consistent Kindness from Entry to Exit: Clients note that "Everyone we came in contact with was so kind from the moment we entered till the time we left." This consistent positive experience across all staff members creates a welcoming and reassuring environment.
- Support During Emotional Distress: The clinic excels at handling cases where owners are "so worried about your baby" or grieving the loss of another pet. Their understanding and support help owners navigate these "sick and sad" times, showing true partnership in pet ownership.
- Contribution to the Pet Community: One client calls them "A huge credit to the pet community," highlighting their positive impact on local animal welfare and the trust they've built within the New York area.
- Urgent Care Capability: Their designation as "Urgent Care" means they are equipped to handle immediate, non-life-threatening situations, providing a crucial service for pets that need prompt attention but aren't necessarily critical emergencies.
These features collectively establish Ark Veterinary Hospital & Urgent Care as an exemplary veterinary practice in New York, where medical excellence is seamlessly integrated with profound compassion and exceptional client support.
---For inquiries, appointments, or to connect with the compassionate team at Ark Veterinary Hospital & Urgent Care, please use the following contact information:
- Address: 35 Finn Road, Henrietta, NY 14467, USA
- Phone: (585) 487-8700
- Mobile Phone: +1 585-487-8700
It is always advisable for New York pet owners to call the hospital directly, especially when dealing with urgent care needs. Their professional and caring staff can provide current information on their hours, services, and guidance on bringing your pet in for attention. This ensures your beloved companion receives prompt and appropriate care.
---For New York locals, particularly those in Henrietta, Rochester, and the wider Western New York region, Ark Veterinary Hospital & Urgent Care is an exceptionally suitable and highly recommended choice for veterinary services. The overwhelming and heartfelt testimonials from real customers vividly illustrate why this hospital stands out as a true pillar of support for pet families.
The primary reason for its suitability lies in its remarkable blend of expert medical care and profound human compassion, especially during stressful and urgent situations. When a beloved "baby" like Nickey is "not feeling well" or a pup like Willow Mae is "so very sick and sad," the entire staff's "caring and friendly" demeanor, coupled with Dr. Anderson's "amazing" and "kind" approach, makes an immeasurable difference. For New York pet owners who are "so worried," feeling "heard, understood and cared for" is as crucial as the medical diagnosis itself.
The hospital's ability to offer "options as to diagnosis and costs" while being "knowledgeable and respectful of our stress" empowers owners to make informed decisions, even under pressure. More importantly, the successful recoveries reported by clients—with pets feeling "MUCH better and getting back to his normal self" or "recovering nicely"—speak directly to the effectiveness of the medical treatment provided. This clinic provides results, delivered with a warmth that makes the experience less daunting.
In conclusion, Ark Veterinary Hospital & Urgent Care is more than just a place to get medical treatment; it's a compassionate partner in your pet's health journey. For any New York resident seeking a veterinary team that offers not only excellent care but also genuine understanding, transparent communication, and unwavering support during their pet's most vulnerable moments, this hospital is undoubtedly a huge credit to the local pet community and an ideal choice.
Ark Veterinary Hospital & Urgent Care Photos










Ark Veterinary Hospital & Urgent Care Location
Ark Veterinary Hospital & Urgent Care
35 Finn Road, Henrietta, NY 14467, USA
Ark Veterinary Hospital & Urgent Care Reviews
Went there with our 14 1/2 year old yorkie who was not feeling well. The entire staff was so caring and friendly which means so much when your so worried about your baby. Dr Anderson was amazing with my boy Nickey and so kind to all of us. (My most sincere thanks to her) Knowledgeable and respectful of our stress, offered options as to diagnosis and costs. We left with our boy Thursday evening feeling heard, understood and cared for. Happy to report my baby boy is feeling MUCH better and is getting back to his normal self. Everyone we came in contact with was so kind from the moment we entered till the time we left. Thank you for your help, time and service. A huge credit to the pet community.
Jun 28, 2025 · Sally GuckOur pup Willow Mae was so very sick and sad after losing her sister to old age that she wasn't moving. Her leg was swollen, no eating and little drinking. We took her to Ark and our experience was past excellent. The love and care they used with our Willow was beyond what we've experienced and we're so grateful. She's better now and recovering nicely. Thank you from the bottom of our hearts. Kate and Christine Pobol-Illum
Apr 10, 2025 · Kate IllumThis is our 2nd time we needed The Ark’s urgent care. As last time, from the moment you walk in, the staffing there to help. They are all professionally, warm and genuine. Putting aside the fact that it’s aesthetically pleasing inside the building, we only had to wait maybe two or three minutes before we were brought into a room in the back that had a sofa and matching chair. My husband and our adult daughter and I all wanted to be with our Fur family member in need. Cory is a vet tech, and he was so nice. He genuinely cared about all I shared with, even though they were questions more for the veterinarian. He’s a very good listener, polite and is well experienced in what he does.The Dr is just great. She too has a nice bedside manner, she answered all our questions, is full of knowledge, and when she took Marmalade for blood work / X-rays, we heard her chatting with her in the hall like she was a person. We do that too, so that calmed my nerves immediately.In all, everyone there clearly cares for all their patients.
Jun 25, 2025 · Keli Ann DavisAfter recently moving back to the area, my sweet girl Hope was having some issues that were concerning. I took her to Ark, and absolutely everyone there was amazing . Dr. Alexandria is a wonderful human being. She helped with Hope's paw issues and refilled her pain medication. I didn't think that I would need to return.Unfortunately, one week later, my sweet girl was struggling really bad, lost her ability to walk ( due to horrible arthritis) she was also breathing abnormal and a fluid pocket was forming on her chest. Betty at the front desk, another amazingly kind person got her in right away. Unfortunately, Hope, who survived mast cell tumor cancer had metastasis to her lungs and her arthritis had progressed quickly. She was really suffering. We had to make that horrible decision that no one who loves their pet( family member) has to make sometimes. Her suffering was unbearable and there was nothing that could be done to alleviate that suffering. Dr. Alexandria and the vet techs ( i apologize for forgetting their names) were beyond kind and compassionate.They treated Hope and me and my husband like they've known us forever. They really helped us get through this most devastating time.The costs were very reasonable considering Emergency vet care can be expensive. They let us stay with her as long as we needed to, and we got to hold her and say goodbye. I will forever be grateful for the compassionate care that not only my fur baby received but the compassionate care that we received. I could go on and on , but to wrap it up, this wonderful hospital is how care should be. The world is a better place for the people and animals that they help. God bless everyone there and thank you all so much for your genuine kindness and compassion.
Jun 09, 2025 · Laura JohnsenUnfortunately our dog Lillie broke her dew claw in a way that it was almost detached. Our Veterinary didn’t have any openings and recommended Ark. They were able to take us in that day! Not only were they friendly and very attentive, but I was very pleased with how well they took care of our dog. To top it off I was relieved to see that my bill was under $300 for the tremendous service they performed to get her healthy and playful again! I was in and out within the hour! I highly recommend the Ark! It is nice to have a backup you can feel at ease bringing you pet too! Thank you so much Ark staff for exceeding my expectations!
Jul 02, 2025 · Justin Meagher
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