Animal Urgent Care Introduce
For pet owners throughout Rochester and the wider New York region, unexpected pet health issues can arise at any time, often outside of regular veterinary hours. These situations, ranging from sudden injuries to mysterious symptoms, require immediate attention and can be incredibly stressful for families. During such critical moments, having access to a veterinary facility that not only provides exceptional medical care but also understands the urgency, offers compassionate support, and operates with remarkable efficiency, is truly invaluable. In Rochester, New York, locals are incredibly fortunate to have just such a dedicated resource: Animal Urgent Care. This facility is specifically designed to address those immediate, after-hours needs, aiming to make a typically stressful experience as pleasant and affordable as possible.
Animal Urgent Care has quickly established itself as a leading provider of accessible and high-quality emergency and urgent veterinary services in the community. They recognize that while emergencies are unpredictable, the care provided during these times should be prompt, clear, and empathetic. Their philosophy centers on delivering efficient and effective treatment without compromising on compassion or thoroughness. From the moment you call to when your pet is discharged, the entire team prioritizes rapid assessment, transparent communication, and gentle handling. They are committed to alleviating both the pet's discomfort and the owner's anxiety, offering a much-needed alternative to long waits and prohibitive costs often associated with traditional emergency veterinary hospitals.
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Strategically located at 2816 Monroe Ave #100, Rochester, NY 14618, USA, Animal Urgent Care offers highly convenient access for pet owners across Rochester and its surrounding communities in New York. This prime location on Monroe Avenue, a well-known thoroughfare, is a significant advantage, particularly during urgent and after-hours situations when minimizing travel time and navigating unfamiliar routes can add to stress. Its position ensures that whether you are coming from downtown Rochester, a suburban neighborhood, or even slightly further afield, reaching their facility is straightforward and efficient.
The accessibility of an urgent care veterinary clinic is paramount, as unexpected pet health issues often arise when regular veterinary offices are closed. Animal Urgent Care's address facilitates rapid access, which is crucial for conditions requiring immediate medical attention outside of standard business hours. The area around Monroe Avenue is generally well-connected by Rochester’s road networks, making it a familiar and navigable route for local drivers, even late at night or on weekends.
While specific details of parking availability within the #100 suite might vary, the overall location within a commercial area typically indicates adequate parking solutions. This thoughtful placement underscores Animal Urgent Care’s dedication to providing not just exceptional immediate care, but also a seamless and manageable experience for pet owners during often stressful circumstances. For anyone in the Rochester, NY region in need of prompt, reliable, and accessible after-hours or urgent veterinary services, Animal Urgent Care presents a prime and highly convenient option.
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Animal Urgent Care specializes in providing prompt, efficient, and comprehensive veterinary services for non-life-threatening but urgent conditions, particularly during after-hours when regular clinics may be closed. Their focus is on quickly diagnosing and treating acute issues to get pets feeling better without the typical wait times or costs of a full emergency hospital.
Urgent Examinations and Triage: Immediate assessment of pets presenting with sudden illnesses or injuries that require prompt attention but may not be immediately life-threatening, ensuring timely care.
Minor Injury Treatment: Addressing issues such as lacerations, minor wounds, sprains, and other non-critical traumatic incidents.
Abscess Examination and Drainage: As highlighted in a customer review, they are equipped to examine, drain, and clean abscesses, providing immediate relief and preventing further complications.
Antibiotic Administration: Providing necessary antibiotic treatments for infections, as demonstrated in a client's experience.
Pain Management: Administering medication and providing strategies to alleviate pain and discomfort for pets experiencing acute conditions.
Gastrointestinal Issues: Assessment and treatment for vomiting, diarrhea, loss of appetite, and other digestive upsets that require urgent attention.
Allergic Reactions: Management of sudden allergic reactions, including hives, facial swelling, or itching.
Urinary Issues: Evaluation and initial management of urinary problems like frequent urination, straining, or inappropriate urination.
Limiting Long Waits and High Costs: A key aspect of their service model, aiming to provide efficient care that is more accessible and affordable than traditional emergency veterinary hospitals.
After-Hours and Weekend Availability: Specifically designed to bridge the gap when primary veterinarians are closed, offering critical services during evenings, nights, weekends, and holidays.
This targeted list of services demonstrates Animal Urgent Care's dedication to filling a crucial niche in pet healthcare in Rochester, providing essential, timely care for a range of urgent, non-critical conditions with an emphasis on efficiency and affordability.
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What truly sets Animal Urgent Care apart and contributes to its exceptional standing among pet owners in Rochester, NY, are its unique features and remarkable highlights. These attributes are consistently praised by their clients and reflect a profound dedication to efficient, compassionate, and affordable urgent veterinary care.
Remarkable Efficiency and Speed: A standout feature is their ability to get clients "in and out in an hour" for urgent issues, a stark contrast to the "many hours" often expected at emergency vets. This efficiency is invaluable for stressed pet owners.
Super Reasonable Pricing for Urgent Care: Clients explicitly state that their "prices are super reasonable for an emergency vet," addressing a common concern about the high costs associated with after-hours and emergency veterinary services. This makes quality care more accessible.
Kind, Calming, and Professional Staff: The entire team, from the front desk to the technicians, is praised for their "very kind, calming and professional way of talking." This compassionate demeanor helps alleviate anxiety for both pets and their owners during stressful situations.
Thorough Explanations from Veterinarians: Dr. DiCarlo is specifically highlighted for thoroughly explaining "her exam, diagnosis, and treatment options." This commitment to clear communication empowers owners to make informed decisions about their pet's care.
Gentle and Loving Pet Handling: The staff is described as "gentle and loving," ensuring pets feel safe and comfortable during their visit. The positive feedback about a cat being "so docile with them and he was extremely well behaved" underscores their skill in handling animals calmly.
Effective and Prompt Treatment: The ability to "examine him, drain it, clean it, and give him antibiotics" for an abscess, and a dog being "already on the mend," demonstrates their clinical effectiveness in resolving urgent health issues quickly.
Positive After-Hours Option: Clients highly recommend this as a "great place to take your pet after hours," specifically noting how they "make the whole process pleasant, and not nearly as stressful" compared to typical emergency visits.
Availability When Others Are Booked: Their ability to "admit Leo right away" when "every urgent care in the area was booked full" is a critical lifeline, highlighting their capacity to serve when other options are exhausted.
These highlights collectively paint a clear and compelling picture of Animal Urgent Care as an exceptional and much-needed facility in Rochester, providing timely, compassionate, and affordable solutions for unexpected pet health needs.
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For urgent or after-hours veterinary care, or for any related inquiries, Animal Urgent Care is ready to assist you.
Address: 2816 Monroe Ave #100, Rochester, NY 14618, USA
Phone: (585) 442-6915
Mobile Phone: +1 585-442-6915
In urgent situations, it is always advisable to call ahead if possible to alert the staff to your arrival and your pet's condition, which can help them prepare for your pet's specific needs. The dedicated team is available to provide prompt and compassionate care when your regular veterinarian is unavailable.
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For pet owners throughout Rochester and the wider New York communities, Animal Urgent Care stands out as an exceptionally suitable and highly recommended solution for those unpredictable, non-life-threatening but urgent pet health issues that arise, particularly outside of standard business hours. The glowing testimonials from real customers vividly illustrate a facility that has redefined the urgent veterinary care experience, making it significantly less stressful, more efficient, and surprisingly affordable.
Local New Yorkers who have experienced the anxiety of a pet emergency know that long waits and exorbitant costs are often part of the package. Animal Urgent Care directly addresses these pain points, with clients praising their ability to get pets "in and out in an hour" and their "super reasonable" prices. This commitment to efficiency and affordability is a game-changer, ensuring that quality veterinary care is accessible when your primary vet's office is closed.
Beyond the practical benefits, the profound compassion and professionalism of the staff are consistently highlighted. From their "kind, calming and professional way of talking" to their gentle handling of pets (even a notoriously difficult cat was "extremely well behaved"), the team creates a reassuring environment during what can be very trying times. Dr. DiCarlo's thorough explanations further empower pet owners, fostering trust and enabling informed decisions. The fact that they were able to admit a pet "right away" when "every urgent care in the area was booked full" underscores their crucial role as a reliable lifeline in the Rochester pet care landscape.
In a vibrant city like Rochester, where pets are cherished family members, Animal Urgent Care represents an essential and innovative approach to veterinary service. For any New Yorker seeking a trusted, compassionate, and highly efficient option for after-hours or urgent pet health needs, this facility is undeniably a premier choice, transforming a potentially stressful situation into a pleasant and manageable experience for both pet and owner.
Animal Urgent Care Photos




Animal Urgent Care Location
Animal Urgent Care
2816 Monroe Ave #100, Rochester, NY 14618, USA
Animal Urgent Care Reviews
This place is wonderful! I have been to several emergency vets with my cat Lucci for various issues over the years (he's going to put me in an early grave I swear). Going to these vets is always so stressful, and you always expect to wait many hours and spend several hundred (or more) dollars. Neither of these things were the case here! They had us in and out in an hour, and their prices are super reasonable for an emergency vet. My cat had an abscess and they were able to examine him, drain it, clean it, and give him antibiotics. They were very helpful at the office and on the phone, and have a very kind, calming and professional way of talking (I wish I could remember the young lady's name who checked him in). And the tech that brought my cat back out spoke so kindly of him, and said that he was so docile with them and he was extremely well behaved, so that was really nice to hear as well . Overall, this is a great place to take your pet after hours, and they make the whole process pleasant, and not nearly as stressful. Thank you so much for taking care of my boy!
May 18, 2025 · Rachel ReinhartThey were able to admit Leo right away! The staff was gentle and loving, and Dr. DiCarlo thoroughly explained her exam, diagnosis, and treatment options. He’s already on the mend and I’m so thankful they were available to see him.
Apr 12, 2025 · Kim Van DamWent in with an emergency and they took care of my dog so well. It was a stressful situation. Thank you to the team and Megan who helped my Layla.
Apr 27, 2025 · Tory BelukeMy Chihuahua's kidneys failed and they took her in right away. Bruiser was my life for almost 17 years, and the Doctor and staff were so nice and empathetic when she had to be put down. She came back in a very nice box. The Dr and staff sent me her paw prints and a little bag of her fur. I was so touched when this came in the mail.Thank you guys so much
Dec 19, 2021 · Petra Hamilton-Seward C.Ht.Everyone very nice, took good care of my scared little girl who wasn’t feeling very good and put her anxious father at ease
Apr 07, 2025 · David Scott
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