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Brothers PetsVet Near MeMichiganWashtenaw CountyYpsilantiVet in Carpenter RoadSouth Arbor Animal Hospital
South Arbor Animal Hospital ico

South Arbor Animal Hospital

Veterinarian, Animal hospital ★4.0

4039 Carpenter Rd b, Ypsilanti, MI 48197, USA

4.0
I want to express my genuine disappointment and frustration with South Arbor Animal Hospital. After being a client for 8 years, I expected at least a baseline of care, concern, or compassion — unfortunately, that has not been my experience.The most recent incident began when I booked an appointment online, only to find it was scheduled so far out that I decided to go in person. On the day of the appointment, I woke up, called to confirm the time, and ended up finding I was about 10 minutes late. We live just 0.2 miles away, and despite the minimal delay, I was told I would need to reschedule. I could understand being turned away for being 30 minutes late, but 10?What made matters worse was the response of the receptionist — no attempt to offer an alternative, no referral, no compassion. Just a flat “reschedule.” Contrast that with another local veterinary office I contacted afterward: they couldn’t get me in immediately either, but they kindly made suggestions of where I could go and what I could do because they recognized the situation warranted a rapid response. That’s the difference between a true partner in your pet’s health and a business that’s just checking boxes.This is not the first time I’ve encountered this kind of treatment at South Arbor; it’s the third. At this point, I can only describe them as an animal clinic in the most basic sense — nothing more, nothing less. If you’re looking for a veterinarian that treats you and your pet with warmth, compassion, and flexibility, I honestly don’t believe this is the place for you.Life is stressful enough — my mom is currently on hospice, and I’m carrying more than my share of burdens. That makes me all the more aware of how essential compassion is in medicine. If this were a human doctor treating me this way, I would be dead by now.South Arbor had every opportunity to show care and concern for a longtime client, and instead they showed rigidity and indifference. That speaks volumes. - S. S.
South Arbor Animal Hospital Overview Intro Cat Detail Photos Location Reviews

South Arbor Animal Hospital Introduce

For pet owners in Ypsilanti, Ann Arbor, and surrounding communities in Michigan, finding a veterinary partner that is dedicated to your pet’s health and well-being is a top priority. Your pet is a cherished member of your family, and you need a team that is not only medically skilled but also compassionate and attentive. South Arbor Animal Hospital, located in Ypsilanti, is a local veterinary clinic and animal hospital committed to providing comprehensive care for dogs, cats, and even large and exotic animals. They offer a wide range of services designed to keep your pet healthy from puppyhood and kittenhood through their senior years. This clinic aims to provide a high level of medical care while also serving as a resource and partner for pet owners in the local community.

South Arbor Animal Hospital is conveniently located at 4039 Carpenter Rd b, Ypsilanti, MI 48197, USA. Its position on Carpenter Road makes it a central and easily accessible location for residents of Ypsilanti, Ann Arbor, and Saline. The hospital is designed with accessibility in mind, offering a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a wheelchair-accessible restroom. A gender-neutral restroom is also available, reflecting the hospital's inclusive and welcoming atmosphere. The hospital identifies as both a Black-owned and women-owned business, which is a key part of its community identity. To ensure that each pet receives the proper care and attention, the hospital operates on an appointments-recommended basis. Calling ahead to schedule your visit is the best way to ensure a smooth and timely experience for you and your pet.

The hospital provides a wide array of services, covering a full spectrum of pet health needs. Their comprehensive approach ensures that they can be a consistent partner in your pet’s care throughout their entire life. Services offered at this location include:

  • Preventative Health Care: This includes Annual Preventive Care, Pet Prevention, Vaccine Programs (including Core Vaccines, Vaccines and Deworming), and Parasite Prevention (including Flea & Tick Preventatives).
  • Routine Veterinary Care: Services like Vet Exams, Physical Exams, and Regular Veterinary Visits for both puppies and kittens and Senior Pet Care.
  • Surgical Services: A wide range of surgical procedures, including Spay & Neuter Procedures, Surgery Soft Tissue, and more complex Veterinary Surgical Care, all performed with thorough Surgical Monitoring.
  • Pet Nutrition: Providing Pet Nutrition advice and Prescription Refills for specialized diets.
  • Diagnostic Services: Comprehensive Diagnostic Testing and Diagnostic Imaging to accurately assess your pet's health.
  • Pet Behavior Counseling: Expert advice and support for pet owners dealing with Behavioral Issue and pet behavior counseling.
  • Specialized Care: A variety of services for specific needs, such as Dental Care (including care for Dental Disease), Joint Health, and End Of Life Pet Care, including Pet Euthanasia.
  • Convenience Services: Offering Pet Microchipping, a Pharmacy & Pet Products, and Pet Prescription Refills.
  • Medical and Emergency Care: Providing Medical, Surgical And Dental Care, as well as handling Pet Emergency Care during their business hours.

South Arbor Animal Hospital highlights its commitment to patient care and client education. Many clients express appreciation for the staff's dedication to providing thorough information. One customer noted that the staff are "very thorough and attentive to my concerns" and "do a good job of not only providing treatment to my dog but also educating me to ensure that I understand the context and what to do at home." This focus on communication and client education is a significant highlight, ensuring that pet owners feel empowered and informed about their pet’s health. The hospital's services are noted for being fairly priced, and customers appreciate the ability to reach out with small questions and receive timely responses. The hospital is also identified as a Black-owned and women-owned business, which is an important feature for many in the community who wish to support diverse local businesses. The dedication to providing a welcoming, LGBTQ+ friendly environment with accessible amenities further enhances the positive experience for a wide range of clients.

To schedule an appointment or to inquire about services, you can contact the hospital using the following information:

Address: 4039 Carpenter Rd b, Ypsilanti, MI 48197, USA

Phone: (734) 973-7224

While the hospital strives to accommodate its clients, it is always best to call ahead and schedule an appointment to ensure a smooth visit and minimize wait times.

What is worth choosing about South Arbor Animal Hospital? The hospital’s worth is best understood by looking at their dual commitment to comprehensive medical care and personalized patient attention. While some customer experiences have varied, with one review noting a perception of a lack of flexibility and compassion, other reviews strongly emphasize the thoroughness and educational approach of the staff. The positive experiences highlight a team that is not just providing a service but is actively partnering with pet owners in their pet’s care. The emphasis on explaining procedures, test results, and home care instructions is a key strength. This educational approach helps pet owners make informed decisions and provides a greater sense of security. The hospital’s wide range of services, from Puppy and Kitten Care to Senior Pet Care and specialized services for large and exotic animals, makes it a versatile resource for the community. The fact that the hospital is a Black-owned and women-owned business is another factor that may be important to local patrons looking to support specific businesses. The hospital's focus on fair pricing and its responsiveness to client questions also contribute to its value. Ultimately, choosing South Arbor Animal Hospital is about selecting a care provider that offers a comprehensive suite of medical services and prioritizes educating pet owners, allowing for a collaborative approach to pet health.

South Arbor Animal Hospital Cat

  • Veterinarian

  • Annual Preventive Care
  • Behavioral Issue
  • Cat's Annual Exam
  • Comprehensive Health
  • Core Vaccines
  • Dental Care
  • Dental Disease
  • Diagnostic Imaging
  • Diagnostic Testing
  • Dog & Cat Vets
  • Dogs And Cats
  • End Of Life Pet Care
  • Flea & Tick Preventatives
  • Free Vaccines
  • Joint Health
  • Large Animal
  • Medical, Surgical And Dental Care
  • Nail Trims
  • Parasite Prevention
  • Patient Care
  • Personalized Care
  • Pet Behavior Counseling
  • Pet Care Information
  • Pet Dental Care
  • Pet Emergency Care
  • Pet Euthanasia
  • Pet Health Care
  • Pet Info
  • Pet Insurance
  • Pet Microchipping
  • Pet Nutrition
  • Pet Prescription Refills
  • Pet Prevention
  • Pet Products
  • Petcare Service
  • Pharmacy & Pet Products
  • Physical Exam
  • Physical Exams
  • Prescription Refills
  • Prescriptions And Products
  • Preventative Health Care
  • Preventive Care For Cats
  • Preventive Care For Dogs
  • Puppy And Kitten Care
  • Puppy Healthy
  • Regular Veterinary Visits
  • Routine Veterinary Care
  • Schedule Appointments
  • Senior Pet Care
  • Soft Tissue Surgery
  • Spay & Neuter Procedures
  • Surgery Soft Tissue
  • Surgery Surgery
  • Surgical Monitoring
  • Surgical Procedures
  • Vaccinating Your Pet
  • Vaccine Programs
  • Vaccines And Deworming
  • Vet Exams
  • Veterinary Assistant
  • Veterinary Surgeries
  • Veterinary Surgical Care
  • Veterinary Visits
  • Exotic animals
  • Large animals

South Arbor Animal Hospital Details

  • From the business

  • Identifies as Black-owned
  • Identifies as women-owned
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Gender-neutral restroom
  • Restroom
  • Crowd

  • LGBTQ+ friendly
  • Planning

  • Appointments recommended

South Arbor Animal Hospital Photos

South Arbor Animal Hospital Picture 1South Arbor Animal Hospital Picture 2South Arbor Animal Hospital Picture 3South Arbor Animal Hospital Picture 4South Arbor Animal Hospital Picture 5South Arbor Animal Hospital Picture 6South Arbor Animal Hospital Picture 7South Arbor Animal Hospital Picture 8South Arbor Animal Hospital Picture 9South Arbor Animal Hospital Picture 10

South Arbor Animal Hospital Location

South Arbor Animal Hospital

4039 Carpenter Rd b, Ypsilanti, MI 48197, USA

South Arbor Animal Hospital Reviews

An average rating of ★4.8 from 360 user reviews.

pricequestionscompassionatevaccinesbabyfurcheck updeskthe officestomach

★ 5★ 4★ 3★ 2★ 1

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