Banfield Pet Hospital Hurst: Your Local Vet for Wellness Plans in Hurst, TX

Banfield Pet Hospital Introduce

For pet owners in Hurst, Texas, and the surrounding communities, choosing a veterinary care provider is a significant decision. Banfield Pet Hospital, located in Hurst, offers a distinctive approach to pet health, primarily centered around its Optimum Wellness Plans®. This article aims to provide a clear, engaging, and informative overview of Banfield Pet Hospital in Hurst, focusing on their services, accessibility, and unique features, to help local Texas residents make informed choices for their beloved animal companions. We understand that navigating pet healthcare can sometimes be complex, and finding a convenient and consistent care provider is a key priority.

Banfield Pet Hospital operates as a large network of veterinary clinics, emphasizing preventive care through their membership-based Optimum Wellness Plans®. These plans are designed to bundle routine services, such as comprehensive exams, vaccinations, and diagnostic testing, into affordable monthly or annual payments. The Hurst location strives to deliver quality veterinary medicine, aiming to keep your pets healthy through proactive measures and regular check-ups. While their model is different from traditional independent practices, it offers a structured approach to managing your pet's health needs throughout the year.

The philosophy at Banfield Pet Hospital focuses on making pet healthcare predictable and manageable for pet owners. They aim to establish long-term relationships with pets and their families, fostering a continuous care model that promotes overall wellness. For many Texas residents, the appeal lies in the potential for streamlined budgeting and the convenience of having a consistent care provider for their pet's foundational health requirements. However, it's also important to understand the specific structure of their wellness plans and how they align with your pet's individual needs.

Location and Accessibility:

Banfield Pet Hospital in Hurst is conveniently situated at 860 NE Mall Blvd, Hurst, TX 76053, USA. This location places the hospital within easy reach for residents of Hurst and neighboring cities in the Dallas-Fort Worth Metroplex, including Euless, Bedford, Colleyville, and North Richland Hills. Being located on NE Mall Blvd, a significant commercial thoroughfare, ensures excellent accessibility and often ample parking for visitors. Its placement within a well-known retail area also adds a layer of convenience for pet owners who may be combining their vet visit with other errands.

The accessibility of Banfield Pet Hospital is a key advantage for many busy Texas families. Its presence in a commercial hub means it's often a short drive from residential areas, facilitating regular visits and easy access during times of need. The consistent branding and operational model across Banfield locations can also provide a familiar experience for clients who might move or travel within the state. For those seeking a veterinary facility that is both geographically convenient and integrated into a broader network of pet services, the Hurst location serves as an accessible option.

Services Offered:

Comprehensive Exams: Thorough physical examinations as part of preventive care, assessing major body systems.
Vaccinations: Routinely recommended vaccinations for dogs, cats, puppies, and kittens, including rabies, distemper, parvovirus, and feline leukemia.
Parasite Control: Screening and treatment plans for internal and external parasites, including heartworm testing and prevention.
Spaying and Neutering: Standard surgical procedures for population control and pet health.
General Dentistry: Professional dental cleanings to support oral health, with some locations offering extractions and oral surgery.
General Surgery: In addition to routine spays and neuters, some locations offer soft tissue and orthopedic surgeries.
Behavior Evaluation: Help in decoding pet behavior potentially related to medical concerns.
Coat and Skin Care Treatment: Assessment, diagnosis, and treatment for skin conditions.
Gastrointestinal Illness Diagnosis and Treatment: Addressing upset stomachs, vomiting, and underlying gastrointestinal conditions.
Nutrition Advice: Guidance on balanced diets tailored to a pet's life stage, lifestyle, and condition.
Orthopedic Evaluation and Treatment: Assessments of musculoskeletal and neurological systems, including radiographs.
Microchipping: Permanent identification services.
Medications: Prescription medications available for various conditions.
End-of-Life Services: Compassionate discussions and options, including in-office euthanasia.
Optimum Wellness Plans®: Year-long preventive pet care packages bundling services for easy management and budgeting, with unlimited office visits and access to Vet Chat™.
Virtual Visits: Included with Optimum Wellness Plans for convenient consultations.

Features / Highlights:

Optimum Wellness Plans® (OWP): A signature feature providing packaged preventive care services (exams, vaccines, diagnostics) with predictable monthly or annual payments. OWPs typically include unlimited office visits.
Focus on Preventive Care: The core of Banfield's model is proactive health management through regular check-ups and vaccinations, aiming to prevent serious issues.
Nationwide Network: As part of a large national chain, Banfield offers consistency in services and potentially ease of transfer if you move.
Familiarity for Long-Term Clients: Some clients express deep loyalty, feeling like family with the staff after many years of visits for their pets.
Accessible Location: Situated in a commercial hub, making it easy to access for routine visits.
Variety of Services: Offers a broad range of general veterinary services from routine care to surgery and dental procedures.
Online Resources: Provides a MyBanfield portal for managing appointments and accessing pet records, and offers virtual visit options.
Customer Service Experience (Varies): While some customers report positive, long-standing relationships and appreciation for the staff, other reviews highlight significant concerns regarding customer service, particularly related to the clarity and cancellation of wellness plans, and perceived pressure to enroll in them.
Communication Challenges (Noted by Some): Some clients have expressed frustration with communication regarding treatment options and billing, particularly in stressful situations like a serious diagnosis.

Contact Information:

Address: 860 NE Mall Blvd, Hurst, TX 76053, USA

Phone: (817) 590-8410

Mobile Phone: +1 817-590-8410

Conclusion: Why this place is suitable for locals

For pet owners in Hurst, Texas, and the surrounding areas, Banfield Pet Hospital presents a unique option for veterinary care, primarily through its structured Optimum Wellness Plans®. This clinic is particularly suitable for locals who appreciate a consistent, predictable approach to their pet's preventive health and budget management. The appeal of predictable monthly payments for routine services, including unlimited office visits, can be a significant draw for families looking to manage their pet care expenses without unexpected spikes. For those who prioritize comprehensive preventive care like vaccinations, regular exams, and parasite control, the Banfield model offers a convenient way to stay on top of these essential health measures.

While some customer experiences highlight areas for improved clarity regarding wellness plan terms and compassionate communication, particularly during challenging diagnoses, it is clear that many long-term clients value the consistent care and feel a strong connection to the staff, viewing them as family. The convenient location within a retail hub further enhances its suitability for busy Texas residents seeking easy access to veterinary services. For pet parents in Hurst who are looking for a preventive-focused veterinary partner with a structured wellness program and a network of accessible locations, Banfield Pet Hospital offers a viable option to help keep their beloved companions healthy and happy. It is always recommended for new clients to thoroughly discuss the details of any wellness plan to ensure it aligns perfectly with their pet's specific needs and their personal preferences.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Texas Tarrant County Hurst Northeast Mall Boulevard

860 NE Mall Blvd, Hurst, TX 76053, USA

Banfield Pet Hospital Reviews

We brought our dog in for a small rash and found out he has heartworms (nothing to do with the rash- they offered the test and we did it). This is where the nightmare began, they were more concerned about selling us a wellness plan, then explaining our treatment options thoroughly and correctly. We ended up purchasing the plan mid visit and they went ahead and did some services that day. When we were leaving and we’re told he can’t use some of the services since he has heart worms we tried to cancel it, but then we would’ve had to pay for the services used. We were in complete shock about the heart worm diagnoses and left completely confused and ripped off. We ended up finding another vet to care for our baby, but had to pay the $80/mo for the wellness plan for a year. When we went to cancel, we could not reach Banfield over the phone so went to the office to try to cancel it. Tamara A SHIFT LEAD was extremely rude and even argued with me. I left in total shock. Compassion is such an important part of vet care and Banfield lacks this unless they are selling you a wellness plan.
May 19, 2025 · Rachel Who
I love banfield pet hospital. I love all the people there there like family I've been going there for many years with my boys fred and barney thanks for all you do . I miss my boy fred they had to put him down
Jul 02, 2025 · Gerald Simons
They went above and beyond anything I expected. They were compassionate and was able to provide the services that were needed within the available budget I had. All that with a caring attitude and a smile.
Jul 21, 2025 · Ralph Diaz
Again, not my normal Banfield location but like PetSmart itself, they were 100% better. The staff was great and friendly from the start. We will most likely be making the extra drive to see them for all other appointments.
Jun 28, 2025 · Heather Blair
I have been a Banfield member for over eight years, and throughout that time, all four of my dogs have been patients of Dr. Moore and her dedicated staff. I cannot say enough positive things about the incredible people who work at this clinic. They are kind, empathetic, and genuinely care for their patients. Their compassion and professionalism deserve more than a five-star rating—if I could give them 10+ stars, I would. I have deep appreciation for the veterinary technicians and Dr. Moore for the unwavering support, both emotional and medical, they have provided me through many stressful and vulnerable moments.However, my two-star review reflects the policies and operational decisions enforced by Banfield as a corporation, which have significantly impacted the quality of care—not due to the staff, but despite their best efforts. Over the years, it has become increasingly clear that the clinic is overworked and overwhelmed, and as a result, the personalized care that initially convinced me to enroll in the wellness program has deteriorated.When I first joined, I could schedule in-room visits on weekends—morning or evening. I would receive follow-up calls after every visit to check on my pet’s progress. One-on-one conversations with Dr. Moore and the staff helped me better understand my dog's health. Walk-ins were common and accessible. This level of care made me feel confident entrusting all of my pets to Banfield.Unfortunately, the decline has been frustrating and disheartening. Now, in-room appointments require weeks of advanced planning. Follow-up calls are rare. Walk-ins are nearly impossible, forcing me to seek care at other clinics just so my pet can be seen.Just yesterday, my dog experienced shortness of breath and a persistent cough. Dr. Moore was able to examine her and recommended an emergency visit. I followed her advice, and today, I’ve been trying to reach her to discuss the next steps for my dog’s care. I’ve called three times, only to be told that she is overwhelmed with multiple cases. While I understand the urgency of veterinary emergencies and do not blame the staff, my dog is important to me. After eight years of loyalty to Banfield, at one of the most vulnerable moments—facing the first steps of saying goodbye to my pet—I find myself reflecting on how far the standard of care has fallen.This is corporate greed at its worst—overworking and exploiting an outstanding team of veterinarians and technicians to the point where they cannot provide the level of care they once did. The only reason I remain in the Banfield program is because I trust Dr. Moore and her staff. However, Banfield’s policies and management are deeply disappointing and blatantly profit-driven.Banfield, do better—for your employees, your patients, and the loyal clients who have placed their trust in you.
Feb 07, 2025 · Scarlett Cruz