Banfield Pet Hospital Introduce
Introduction / Overview
For pet owners across Frisco, Texas, and the surrounding communities, Banfield Pet Hospital is a familiar name, recognized for providing comprehensive veterinary services. This particular location serves as an animal hospital and a veterinary pharmacy, offering a broad spectrum of care for your beloved animal companions. At Banfield, the focus is on providing a holistic approach to pet health, which includes everything from routine wellness visits and preventive care to advanced diagnostic and surgical procedures. The team is dedicated to helping pets live long, healthy lives by prioritizing consistent care and early detection of potential health issues. A key part of their offering is the convenience of their in-house and online pharmacy, which makes it easy for pet parents to get the necessary medications and prescriptions. While some online reviews point to mixed experiences regarding specific administrative and procedural issues, many clients have had overwhelmingly positive interactions, praising the staff's professionalism, kindness, and the overall calm environment of the clinic. One reviewer highlighted an "absolutely amazing experience" where the staff made both them and their pet feel comfortable, noting that the team was "incredibly welcoming, professional, and kind." This positive feedback underscores the clinic's commitment to creating a reassuring and supportive atmosphere for pets and their owners. The services are designed to be thorough, with veterinarians taking the time to "thoroughly examine" pets, "explain everything clearly," and provide "honest, compassionate, and high-quality care" without pushing unnecessary treatments. While it is important to acknowledge all feedback, the positive experiences shared by many local users point to a strong foundation of dedicated pet care at this location.
Location and Accessibility
Conveniently situated at 6299 Ohio Dr, Frisco, TX 75035, USA, Banfield Pet Hospital is an accessible and easy-to-find location for residents throughout the Frisco area. The clinic's spot in a well-trafficked commercial area ensures that a trip to the vet is a straightforward part of your day. The facility itself is designed with accessibility in mind, a critical factor for pet owners with diverse needs. There is a wheelchair-accessible entrance, ensuring that all clients can easily bring their pets inside, regardless of mobility. Furthermore, the clinic provides a wheelchair-accessible parking lot, which eliminates the stress of finding a close and convenient spot. The presence of a wheelchair-accessible restroom also adds to the overall client comfort and convenience. The clinic also features a free parking lot for all visitors. While an appointment is required or recommended, this planning feature helps to manage wait times and ensures that each pet receives dedicated attention, contributing to a more efficient and less stressful veterinary visit. The clinic is also noted as being LGBTQ+ friendly, demonstrating a welcoming and inclusive environment for all members of the community. This commitment to accessibility and inclusivity makes Banfield Pet Hospital a convenient and comfortable choice for a broad range of pet owners in the Frisco, Texas, region.
Services Offered
Banfield Pet Hospital offers a comprehensive array of veterinary services, which includes a convenient on-site and online pharmacy. Their service model is built around preventive care and general veterinary practice, though they also handle more complex cases. The range of services ensures that pets from all life stages can receive the care they need. Here is a list of the core services they provide:
- Veterinary & Preventive Care: This covers a wide spectrum, including routine vaccinations for pets, comprehensive exams, physical examinations, and wellness plans like puppy and kitten packages. They also focus on parasite control and protection.
- Diagnostics & Lab Work: The hospital is equipped with an in-house laboratory for quick results on blood tests, fecal exams, and other diagnostic testing. They also utilize digital radiography for advanced imaging.
- Surgical Services: They perform a variety of general surgical procedures, including spaying and neutering.
- Pet Pharmacy: A key feature is their in-house pharmacy, which provides pet prescriptions and home delivery services. They also offer an online pharmacy for added convenience.
- Specialized Care: The clinic provides services such as dental cleanings, oral health care, and advice on skin issues, gastrointestinal illness, and veterinary dermatology.
- Additional Services: They offer behavioral evaluations, nutritional advice, medical grooming, health certificates, and end-of-life care. They also provide urgent care for non-emergency situations.
Features / Highlights
Banfield Pet Hospital in Frisco, Texas, has several notable features that contribute to its role as a key player in local pet health. These highlights demonstrate a commitment to both comprehensive care and client convenience, making it a viable option for many pet owners. The clinic’s structure is designed to support ongoing, proactive pet health management. Here are some of the key highlights:
- In-House & Online Pharmacy: The dual availability of an on-site and online pharmacy is a significant convenience, making it easy for pet owners to get and refill their pet's medications.
- Focus on Preventive Care: The clinic’s emphasis on preventive health services and their wellness plans (like Puppy and Kitten Packages) helps pet owners proactively manage their pet’s health and budget.
- Advanced Diagnostic Tools: Access to in-house laboratory diagnostics and digital radiography allows for timely and accurate diagnoses.
- Accessibility: The wheelchair-accessible entrance, parking lot, and restroom make the facility convenient for all community members.
- Compassionate Care: Many client reviews praise the staff for being professional, kind, and taking the time to explain treatment options thoroughly, which builds trust and reassurance.
- Urgent Care Services: The availability of urgent care is a valuable resource for pet owners dealing with immediate but non-life-threatening health concerns.
Contact Information
For more information on services or to schedule an appointment, you can contact the team at Banfield Pet Hospital. Due to the appointment-required nature of their services, it is best to call ahead to ensure your pet can be seen promptly. You can reach them at the following address and phone number:
Address: 6299 Ohio Dr, Frisco, TX 75035, USA
Phone: (972) 335-0225
What is worth choosing
Choosing a veterinary provider is a deeply personal decision, and Banfield Pet Hospital in Frisco offers several compelling reasons for local pet owners to consider their services. First and foremost, the sheer breadth of their care is a major advantage. From routine vaccinations and dental cleanings to diagnostic testing and general surgery, they can handle a wide range of your pet's needs in one place. The convenience of their on-site and online pharmacy is a significant factor, simplifying the process of obtaining and managing your pet's medications. This integrated approach to care is designed to be user-friendly for busy Texans. While some feedback may highlight service issues, the many positive reviews speak to the professional and compassionate care that is the foundation of their practice. Clients have expressed feeling comfortable and reassured, and have appreciated the clear communication and honest advice from the veterinary staff. For pet owners who prioritize proactive health management and want access to a comprehensive care package, the Banfield Wellness Plans are a great option for budgeting and ensuring their pet's ongoing health needs are met. The clinic’s commitment to accessibility, with wheelchair-friendly amenities, also makes it a welcoming and practical choice for all community members. Ultimately, for those seeking a one-stop-shop for their pet's health, from everyday check-ups to managing prescriptions, Banfield Pet Hospital offers a robust set of services and a caring team, making it a worthy choice for many families in the Frisco area.
Banfield Pet Hospital Services
Veterinarian
- Exotic animals
- Animal Hospital
- Behavior Evaluation
- Blood Tests
- Canine Dna Test
- Cat Dog Services
- Cat Friendly Practice
- Cats Only
- Coat Care
- Comprehensive Exams
- Dental Cleanings
- Diagnostic Testing
- Diagnostics Surgery
- Digital Radiography
- Dog Packages
- Drop Off Services
- Ear Care
- End Of Life Care
- Fecal Exams
- Feline Leukemia
- Gastrointestinal Illness
- General Dentistry
- General Pet Care
- General Surgery
- General Veterinary Practice
- H3n8 Influenza
- Health Certificates
- Home Delivery
- Illness Diagnosis
- In-House Laboratory
- In-House Pharmacy
- Individual Treatment
- Kitten Packages
- Kitten Plans
- Lab Work
- Laboratory Diagnostics
- Medical Grooming
- Medical Therapy
- Mobile Appointment
- Nutrition Advice
- Online Pharmacy
- Online Vet
- Oral Health
- Parasite Control
- Parasite Protection
- Pet Health Advice
- Pet Healthcare
- Pet Hospital
- Pet Illnesses
- Pet Medical
- Pet Prescription
- Petcare Packages
- Pets Checked
- Pets Veterinary
- Physical Examination
- Physical Exams
- Preventive Health Services
- Preventive Petcare
- Preventive Veterinary Care
- Primary Care
- Puppy Packages
- Puppy Plans
- Routine Bloodwork
- Routine Vaccinations
- Skin Issues
- Snap Tests
- Spaying And Neutering
- Special Diet
- Surgical Care
- Tooth Cleaning
- Treatment Plan
- Urgent Care
- Vaccinations For Pets
- Vet Advice
- Vet Tech
- Veterinary Advice
- Veterinary Consultation
- Veterinary Emergency
- Veterinary Healthcare Services
- Veterinary Medicine
- Veterinary Visit
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I had an absolutely amazing experience at Banfield Pet Hospital! From the moment we arrived, the staff was incredibly welcoming, professional, and kind. They made both me and my pet feel comfortable right away. The clinic was spotless, well-organized, and had a calming environment, which really helped ease my pet’s nerves.The entire team were fantastic! They took the time to thoroughly examine my pet, explain everything clearly, and answer all my questions with patience and care. I truly felt that they prioritized my pet’s health and well-being above all else. They didn’t try to push unnecessary treatments—just honest, compassionate, and high-quality care.The pricing was fair, and their Wellness Plan is a great option for routine care. I left feeling reassured that my pet was in the best hands possible.If you're looking for a veterinary clinic that genuinely cares, I highly recommend Banfield Pet Hospital! Thank you to the entire team for your dedication and kindness! 🐾💙
March 10 · Linwood NobleThis office is so wildly unprofessional. The receptionist always seems to have a bit of an attitude.Firstly, at my last visit I had expressed that I wanted to have a large mass removed from my dogs hindquarter. (That another Banfield had advised me against previously) The veterinarian recommended we do a biopsy. I agreed, this clinic never even sent the biopsy out, so my dog 16 y/o endured an unnecessary procedure that came to nothing. This was on June 26th, I was advised that it could take up to 2 weeks for the results to come back. I called the 1st, 2nd, and 3rd week. 1st week, it's not back yet, 2nd week, we have the results but the doctor that saw you does not work at this location he will get back to you when he is here, 3rd week, we actually never got the biopsy to the lab. Fast forward to today, August 1st, her slow growing mass has tripled in size. I look up possible causes and it turns out that disturbing the mass could cause an acceleration in growth. I was not made aware of this risk. I would have have opted for a biopsy after the removal of the mass.I called this morning as soon as they opened. The receptionist proceeded to tell me "I am not trying to be rude, but this is not my problem" and let me know that this was an issue only the manager could handle and that she would have her call me back. It has been over 5 hours and I have still not heard back from them. Her mass has since ruptured and is now leaking fluid. I followed up to let them know and was met with the same lack of care and "I will have her call you back"This office is poorly run. 1.5 hour vet visits have historically taken 3-4. I waited 30 minutes in the lobby the last time I was there to be serviced for my appointment. Incredibly disappointed in the lack of professionalism and care this line of work requires.Update: After Banfield gave me the run around for 4 days, I gave up and found a different vet. I have been notified that surgery now would not provide a good prognosis. I have been advised to consider end of life care for my otherwise thriving girl. She was mobile, happy, eating well, and enjoying walks and treats up until this last week. If this team did not lose her biopsy sample, this mass would have been removed weeks before these problems arose. I will have to say goodbye to my girl before her time because of this team's incompetence.I highly recommend the Animal Medical & Surgical Hospital of Frisco team. Please take your pets there instead. They are 1000x more competent and compassionate.
August 05 · Myhanh NguyenI took my cat here because he started to not feel well, lost energy, and started throwing up. The staff had a positive attitude and they were extremely kind, Riva was super helpful and understanding. They gave my cat two shots to help him and he hasn’t thrown up now in over 24 hours and seems to be doing much better. Thank you guys!!
April 26 · reese burstenOne of the worst experiences I’ve ever had with a vet — and at the expense of my cat’s health and dignity.I’m absolutely mortified and frustrated by the level of care my cat, Leo, received at Banfield Pet Hospital (Frisco North location).They sent my cat home with a urinary catheter still in place — and to make things worse, they removed the collection bag on day two, leaving him to urinate all over himself. He was distressed, uncomfortable, and clearly suffering. Watching him go through that was heartbreaking.Due to the poor management of the catheter, Leo ended up having to be taken to the emergency vet in severe distress. The ER vet made it clear that leaving a catheter in under those conditions exposed him to a high risk of infection and further complications — something that could have been completely avoided with proper care.When I contacted another Banfield (as Frisco North advised), they were shocked Leo had even been sent home in that condition. That response confirmed what I already knew — this situation was unacceptable and not in line with standard veterinary care.I trusted Banfield Frisco North with my cat’s well-being, and they failed him. This experience left me shaken, angry, and full of regret. I would strongly caution any pet parent to think twice before bringing their animal here.
April 21 · Mariana BabicMy lab mix, Cooper is very protective of me and will growl at anyone that comes near and he is not fond of other animals. The staff provided me with some medication to give Cooper prior to his appointment. It made a world of difference and they were able to successfully check him out AND trim his nails. I am very impressed with the empathy and compassion all staff at Banfield Pet Hospital exhibited. Highly recommend Banfield if you are looking for a veterinary clinic that treats you and your pet like they are family!
June 09 · Brock Mayo
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