DeWitt Animal Hospital, P.C.

DeWitt Animal Hospital, P.C. Introduce

For pet owners in the New York region, particularly those in and around Syracuse, finding reliable and accessible veterinary care is a top priority. DeWitt Animal Hospital, P.C. serves the local community by offering veterinary services for beloved animal companions. This article aims to provide an overview of DeWitt Animal Hospital, P.C., detailing its location, services, and what you can expect when seeking care for your pet in the Syracuse area. Understanding your local veterinary options is crucial for ensuring the health and well-being of your furry family members.

Choosing a veterinary practice involves considering various factors, including the range of services, the professionalism of the staff, and overall patient care. For many in the Syracuse community, a local veterinary hospital becomes a long-term partner in their pet's health journey. DeWitt Animal Hospital, P.C. is one such option for local pet owners. This overview is designed to help you understand the practical aspects of their operations, from how to find them to the types of care they provide, enabling you to make informed decisions for your pet's health needs within the New York region.

DeWitt Animal Hospital, P.C. is conveniently located at 5620 Thompson Rd, Syracuse, NY 13214, USA. This address places the hospital within easy reach for residents of Syracuse and the surrounding communities in Onondaga County, New York. Thompson Road is a significant thoroughfare, making the facility accessible by car. The location is designed to serve the needs of pet owners across the New York region, particularly those in the greater Syracuse metropolitan area. Proximity to major roads ensures that pets requiring urgent attention can be transported to the facility without undue delay, a critical factor for many pet parents.

Accessibility is a key consideration for any local service, and veterinary care is no exception. For pet owners in New York, knowing that a veterinary facility is conveniently located can provide peace of mind. DeWitt Animal Hospital, P.C.'s position in Syracuse aims to offer this convenience, reducing travel time for routine check-ups and facilitating quicker responses during unexpected health concerns. The area around Thompson Road is generally well-connected, contributing to the overall accessibility of the hospital for a broad base of local clients. This focus on location ensures that the hospital can serve as a local resource for pet health needs in the New York community.

While a detailed list of all services is not provided in the prompt, general veterinary hospitals typically offer a range of services essential for maintaining the health and well-being of pets. Based on the common practices of animal hospitals and the nature of veterinary care, one can infer the types of services likely offered by DeWitt Animal Hospital, P.C. to the New York community. These often include:

Preventative Care: This is a cornerstone of pet health and typically includes routine wellness exams, vaccinations tailored to your pet's lifestyle and risk factors, parasite prevention (for fleas, ticks, and internal parasites), and general health screenings to catch potential issues early.
Diagnostic Services: To accurately identify health problems, veterinary hospitals usually offer various diagnostic tools. These can include in-house laboratory testing (blood work, urinalysis, fecal exams), radiography (X-rays) for bone and internal organ imaging, and sometimes ultrasound.
Medical Treatment: For pets experiencing illness or chronic conditions, medical services involve diagnosing the issue and prescribing appropriate treatments, which might include medication, fluid therapy, or specialized diets. Management of various diseases, from infections to endocrine disorders, falls under this category.
Surgical Procedures: Common surgical services include spaying and neutering, soft tissue surgeries (e.g., tumor removal, bladder stone removal), and minor emergency surgeries. Anesthesia monitoring and pain management are crucial components of surgical care.
Dental Care: Oral health is vital for a pet's overall well-being. Veterinary dental services often encompass professional dental cleanings, extractions of diseased teeth, and management of periodontal disease.
Nutritional Counseling: Guidance on appropriate diets for pets of all ages, breeds, and health conditions, including weight management and therapeutic diets for specific medical needs.
Emergency and Urgent Care: While not always a 24/7 emergency center, many local veterinary hospitals, including DeWitt Animal Hospital, P.C., strive to accommodate urgent care needs during their operational hours, addressing sudden illnesses or injuries. For severe emergencies outside of their capacity, they typically refer to specialized emergency veterinary hospitals.
Microchipping: A crucial service for pet identification and recovery if lost, involving the implantation of a small, permanent microchip.
Pharmacy Services: Providing access to necessary medications, preventatives, and prescription diets directly from the hospital.

Based on the provided customer reviews, certain aspects of DeWitt Animal Hospital, P.C.'s operations and customer interactions stand out. These highlights, derived directly from client experiences, offer insights into the practical realities of engaging with the hospital.

Appointment and Boarding Management Concerns: Several accounts detail issues with scheduling, including last-minute cancellations for boarding and appointments without sufficient notice, often attributed to internal communication or organizational errors. This suggests a potential area where the client experience can be inconsistent.
Communication and Professionalism Issues: Reviewers describe instances of perceived rudeness, being spoken over, and a general feeling of being dismissed or not listened to regarding their pet's health concerns. This indicates that client-facing communication and empathetic engagement may be inconsistent.
Diagnostic and Treatment Pathway Concerns: Some accounts mention frustrations with diagnostic processes, where initial assessments were attributed to generalized issues (like weight), only for more serious underlying medical problems to be discovered later, sometimes requiring referral to emergency facilities. This raises questions about the thoroughness or initial direction of diagnostic approaches in certain cases.
Billing and Fee Transparency: There are mentions of unexpected fees and charges, and a perceived "money grab" by the institution, suggesting that the transparency and communication around costs might not always meet client expectations.
Inconsistent Information and Policy Changes: Clients report receiving conflicting information regarding requirements for services (e.g., boarding prerequisites) and last-minute changes in policies that were not communicated effectively beforehand. This points to potential inconsistencies in how information is relayed to clients and how internal policies are managed.
Historical Client Relationships: Some reviewers note being long-term clients with a history of using the hospital's services, including boarding, which makes the reported negative experiences particularly frustrating for them. This suggests a shift or inconsistency in the client service experience over time for some individuals.

For direct contact with DeWitt Animal Hospital, P.C., pet owners in the New York region can use the following information:

Address: 5620 Thompson Rd, Syracuse, NY 13214, USA

Phone: (315) 446-1200

Mobile Phone: +1 315-446-1200

DeWitt Animal Hospital, P.C. is positioned as a local veterinary care option for residents in Syracuse and the surrounding New York communities. Like any service provider, its suitability for individual pet owners will depend on their specific needs and priorities, particularly concerning communication, scheduling, and diagnostic processes. For those living in the immediate vicinity of Thompson Road in Syracuse, the hospital's location offers convenience for routine visits and addressing urgent pet health concerns. It remains a local establishment contributing to the pet care infrastructure of the New York region. As with any important service for your pet, potential clients may wish to engage directly with the hospital, perhaps through an initial phone call or a consultation, to assess if their approach aligns with your expectations for veterinary care.

DeWitt Animal Hospital, P.C. Photos

DeWitt Animal Hospital, P.C. Location

New York Onondaga County Syracuse Thompson Road

5620 Thompson Rd, Syracuse, NY 13214, USA

DeWitt Animal Hospital, P.C. Reviews

Worst place to take an animal! They cancelled our boarding with less then 24 hours notice! Costing us thousands of dollars. Every concern we had with our dog they told us was because he is overweight! Constantly told us to limit his food. We cut him back to 1 cup of food 3 times a day. Then they told us "oh he's fat because of a medical problem but we have to bring him in to see if the medication is ok. So we scheduled the appointment and showed up for them to tell us "oh you never got our email? We don't have a vet today and have to reschedule". It is a constant run around and just a money grab! There excuse for cancelling our kenneling is because he has never been brought in to play with other animals. Which they never told us we had to do! He has even been boarded with them in the past but they don't remember how he did! I'm assuming if there was issues they would have noted this and it would have been brought to our attention months ago when we scheduled the boarding. When our other dog got sick we brought him in for testing and there was nothing they could find until it was too late and we had to bring him to an emergency vet. Don't waste your time with this place! After reading their reply I would like to add that we have had contact at least 4 times in the past month regarding the boarding...making sure he was up to date on everything. Getting checked and even last week dropping off a stool sample because it is required to kennel. That is 4 times in the last month they pulled our paperwork and told us we were all set again waiting until less then 24 hours to tell us they couldn't accept him. They claim they don't feel safe. Note WAS his vet for years! And has been boarded in the past with no issues! They decided last minute to add a bunch of fees (the vet felt our dog needs one on one playtime that we have to pay for and other unexpected expenses) again not cancelling as of Yesterday. We decide to cancel an upcoming re-check appointment he had scheduled to cover these new expenses. We weren't cancelled for boarding until after we cancelled the appointment ( they claim it has nothing to do with that). If it has nothing to do with that then how incompetent do you have to be to pull paperwork 4 different times, tell us we are all set an only catch it after we cancel. They claim we didn't have a backup. It is noted we did list an emergency contact but he 90 minutes away. That was unacceptable to them. She claims I threatened them, I did not. I notified them I would have to take them to court for all nonrefundable travel expenses. She claims to have the dogs best interest in mind. Explain to me how being at a vet that is familiar THAT HAS PREVIOUSLY KENNELED HIM WITH NO ISSUES is too stressful to him, but putting him in Doggy Daycare (keeping in mind he has only ever socialized with our other dog never in a group and to a place he's never been before) is more beneficial to him?! I feel that puts my dog and other dogs at risk because we have no idea how he will react. As for being aggressive and rude...yes she knew I was frustrated and evertime I started to say something she would speak over me! That is when I got rude back! After reading multiple reviews I see this is a tactic they repeatedly use. They are rude to you then when you are rude back they tell you they can no longer accept your animal. Wasted tactic in this case. When I told you I would need to go to court to recover unrefundable travel expenses I knew my dog would never be going back. You admitted you cancelled with less then 24 hours due to a "mistake" on intake paperwork. But never caught it in the 4 times we checked in to make sure everything was ok. When you told me it was the vets decision to not board i did make comments about him being a bad vet...see above where you tell me repeatedly my dog is "just fat" and not listening to any of our concerns. Same vet who cancelled our appointment with an email INSTEAD OF A PHONE CALL and then acted surprised we never got the message
Jun 12, 2025 · Nicole Grybowski
This place deserves a negative star rating. Everybody, please check out Nicole Grybowski's review. The employees are extremely rude and not very bright. Please look elsewhere for your pets needs.
Jun 12, 2025 · Kathy
My son’s dog was previously diagnosed with congestive heart failure by this vet several months ago. As a result, they prescribed 3 different medications as a precaution treatment. Recently, my son ran out of pills for couple of days of 1 of the 3 meds. He called the hospital to get a refill and they only would give him 5 pills. After the dog took those pills she was doing well. I had her the day, my son took the dog back for bloodwork in order to get the remaining meds. The dog walked in with a leash and when they brought the dog back to his car, she was lethargic and couldn’t walk. Obviously something happened within the hospital. Then he requested the vet to come out and was told either bring her home or to the ER. As a result they had to put the dog down due to her new condition. If they didn’t insist on bloodwork , I believe the dog would have been able to go home. I believe the dogs heart was stressed at this visit and she collapsed. My son didn’t want the bloodwork it was forced. The dog had a cough prior to this visit and was always happy to see me with a playful manner, even on the day they put her down . You be the judge, coincidental?. I’m so saddened by these sequence of events.
Nov 04, 2023 · John Mulpagano
We have recently left DeWitt Animal Hospital because we found the staff to be unwelcoming, unkind and honestly did not actually seem to like animals! The vet spoke dismissively, did not answer questions, seemed to love recommending pricey tests, and rushed through appointments. Overall vibe is cold, unwelcoming and dismissive.
Dec 11, 2024 · Katherine Smith
I have a difficult Chihuahua named Tiko and the team was so professional and dodged his shark week attempts with grace and dignity. They were able to get him vaccinated and had him back in moments!!! The prices are reasonable and the staff is very professional, I highly recommend Dewitt Animal Hospital 🏥!
Aug 02, 2022 · enchanted stream