Premier Veterinary Care in DeKalb, IL: Cortland Animal Hospital

Cortland Animal Hospital Introduce

For pet owners across Illinois, the health and well-being of our furry, feathered, and scaled family members are of the utmost importance. Finding a veterinary clinic that not only provides a high standard of medical care but also demonstrates genuine compassion and a deep understanding of the human-animal bond is a top priority. In the DeKalb community, Cortland Animal Hospital has established a stellar reputation as a go-to destination for comprehensive and heartfelt pet care. Led by the highly praised Dr. Askew, the team at this animal hospital is known for their ethical practice, extensive knowledge, and caring hearts. This article serves as a comprehensive guide to why Cortland Animal Hospital is a trusted and beloved choice for pet owners throughout the Illinois region.

The philosophy at Cortland Animal Hospital is centered on providing a welcoming and stress-free environment for both pets and their owners. The staff's commitment to creating a pleasant experience is evident in the glowing testimonials from long-term clients who speak of the team's welcoming and sweet demeanor. Dr. Askew and her colleagues are described as attentive, honest, and truly caring about each pet that walks through their doors. This level of personalized attention and emotional support is a crucial factor, especially during stressful times, such as an emergency visit. As one reviewer noted, the staff is "so welcoming and sweet, they always put a smile on my faces and handle my animals with great care." This compassionate approach extends beyond the clinic's doors, with Dr. Askew even offering guidance for larger animals like horses, showcasing a broad range of veterinary knowledge and a commitment to helping all animals in her community.

Cortland Animal Hospital is conveniently located at 13669 IL-38, DeKalb, IL 60115, USA, making it an accessible option for residents of DeKalb and the surrounding Illinois communities. The facility is designed to be inclusive and comfortable for all visitors, with a Wheelchair accessible entrance, a Wheelchair accessible parking lot, and a Wheelchair accessible restroom. These features ensure that the clinic is ready to serve everyone, and the amenities, including a clean Restroom, add to the overall comfort of the visit. While Appointments are recommended to ensure that the staff can dedicate ample time to each patient, the hospital also demonstrates a willingness to accommodate urgent needs, as one reviewer gratefully shared about getting a same-day emergency appointment for her puppy when her primary vet could not. This combination of planned care and flexibility in a convenient location makes Cortland Animal Hospital a practical choice for local pet owners.

Cortland Animal Hospital provides a wide array of veterinary services that cater to the diverse health needs of pets. From routine preventative care to advanced surgical procedures, they are equipped to handle a comprehensive range of issues for many different kinds of pets.

Compassionate Veterinary Care: This is the foundation of all services, ensuring pets and their families feel supported and respected.
Preventative Treatments and Vaccination Programs: Essential for protecting pets from common and serious diseases.
Surgical Services and Anesthesia: The clinic is well-equipped to perform a variety of surgical procedures with state-of-the-art Anesthesia And Patient Monitoring for safety.
Emergency Care: The staff is ready to assist with urgent situations, offering prompt and professional Pet Care Appointment for unexpected illnesses or injuries.
Exotic Pet Medicine And Surgery: A specialized service that caters to a wide range of unique pets beyond traditional cats and dogs.
Dental Care: Comprehensive services to maintain oral health, a key component of overall pet wellness.
Grooming: Services to help pets look and feel their best.
Diagnostic and Health Information: Including Health Screening Tests and providing Pet Health Information to keep owners informed.
Nutritional Counseling: Guidance to help pet owners choose the best diet for their pet's specific needs.
Medication Refills: A convenient service for managing chronic conditions and ongoing treatment plans.

What truly distinguishes Cortland Animal Hospital and makes it a standout choice for pet owners in Illinois are the unique features and highlights that are consistently praised by its clients.

Highly Praised Leadership: Dr. Askew is repeatedly described as a "wonder" and is lauded for her "ethical practice" and "caring heart." Her extensive knowledge and gentle approach create a sense of trust that is invaluable to clients.
Dedicated and Pleasant Staff: The entire team, from the front desk to the veterinary technicians, is noted for being "pleasant" and "welcoming," making every visit a positive experience.
Exotic Pet Expertise: The offering of Exotic Pet Medicine And Surgery is a significant highlight, as it provides a much-needed service for owners of less common pets who might otherwise struggle to find specialized care in the region.
Commitment to Honesty and Integrity: Reviews specifically call out the staff's honesty and integrity, which is "refreshing and appreciated" and builds a strong foundation of trust between the clinic and its clients.
Emergency Accommodations: The willingness of the staff to "get us in the same day" for an emergency appointment, even for a non-primary patient, speaks volumes about their commitment to community care and animal welfare.

For scheduling appointments, medication refills, or any general inquiries, you can contact Cortland Animal Hospital using the following information.

Address: 13669 IL-38, DeKalb, IL 60115, USA

Phone: (815) 748-8040

For a pet owner in the Illinois region, choosing Cortland Animal Hospital is a decision that offers immense peace of mind and tangible benefits. The glowing reviews from clients who have been with the practice for over a decade are a powerful testament to the consistent, high-quality care provided. This continuity builds a strong, long-term relationship based on trust, which is crucial for managing a pet’s health over a lifetime. The staff's combination of genuine kindness and deep knowledge ensures that every pet, regardless of its species or health issue, receives the best possible treatment. This is not just a clinic that treats animals; it is a place where every pet is handled with love and great care, and their owners are treated with respect and honesty.

The availability of specialized services like Exotic Pet Medicine and emergency appointments for non-primary patients highlights the clinic’s dedication to serving the broader community. The convenience of their location and accessibility features, coupled with their commitment to making visits as stress-free as possible, further enhances their appeal. Ultimately, you are choosing a veterinary team that, as one reviewer put it, is "stuck with me for life" because they have proven their unwavering commitment to the well-being of both pets and their owners. For anyone in the DeKalb area seeking a reliable, compassionate, and highly professional veterinary partner, Cortland Animal Hospital is an outstanding and highly recommended choice.

Cortland Animal Hospital Cat

Veterinarian
Anesthesia And Patient Monitoring
Animal Breed
Animal Hospital
Animal Poison Control
Compassionate Veterinary Care
Dental Care
Emergency Care
Exotic Pet Medicine And Surgery
Grooming
Health Screening Tests
Medical Records
Medication Refills
Nutritional Counseling
Pet Care Appointment
Pet Health Checker
Pet Health Information
Pet Helper
Pet Safety
Pets Medical
Preventative Treatments
Surgical Services
Treatment Advice
Vaccination Programs
Vet Care

Cortland Animal Hospital Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Planning
Appointments recommended

Cortland Animal Hospital Photos

Cortland Animal Hospital Location

Cortland Animal Hospital

Illinois DeKalb County DeKalb Illinois 38

13669 IL-38, DeKalb, IL 60115, USA

Cortland Animal Hospital Reviews

An average rating of ★4.1 from 171 user reviews.

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★ 5★ 4★ 3★ 2★ 1

"My review will not justify just how amazing this Veterinarian clinic is, you ought to see for yourself to know how truly incredible they are. Starting with Dr Askew, she’s absolute a wonder and I am so grateful for her ethical practice and caring heart. Dr. Askew and Liz are attentive, honest, kind, extremely knowledgeable and truly cares about each pet that walks through her doors. Thank you guys so much for taking care of my furry family members, and me for that matter, from the bottom of our hearts - we thank you!!. I have been with Dr Askew and Liz since 2007. As for the staff at Cortland Animal Hospital, they are just as pleasant. Each time my fur babies come in the staff is so welcoming and sweet, they always put a smile on my faces and handle my animals with great care. You’re doing an amazing job making a difference, keep up the great work! We are thankful for each of you, your honesty and integrity is refreshing and appreciated. You're stuck with me for life. Thank you!!!" All animals below have been treated at this amazing clinic, Dr Askew and Liz have even helped me a couple times when I ran into a situation with my horses.
March 18 · Bethany Schneider
I called Cortland Animal hospital for an emergency appointment for my puppy because her vet could not see her right away. The staff was so friendly and helpful and got us in the same day. Dr. Nick was very informative about my puppy's care. If it weren't for the distance, I would be making this Vet our primary. Highly recommend Cortland Animal Hospital.
January 27 · Amanda Mcnees Campbell
Meet Ghost. My adorable, loving, BIG BABY of an Italian mastiff also known as a Cane Corso. He is just over a year old and 120lbs. He pees when he sees people because he’s so excited, and he loves his family with all his existence. He is loyal and he is kind. I am his owner and I take full credit and responsibility for raising a well behaved dog.Cortland Animal hospital has on more than one occasion gone out of their way to give unsolicited, unwanted, unnecessary and unforgiving advice, opinion and direction when it comes to how I raise Ghost and his breed—as if I’m completely clueless. Dr Jacobson was the first to inform me how aggressive his breed is, like I had no idea dogs of any breed could be aggressive, then there was the vet tech this morning *practically insinuating* that I’ll need to euthanize my dog in the future. I left the practice crying this morning.Ghost was getting his skin scraped last Thursday due to some allergies and the vet was behind him for the examination while the technician was in his face (good idea right?) Well, someone did something wrong, and it wasn’t Ghost. He lunged at the tech probably due to being uncomfortable or being touched the wrong way or feeling scared, etc. you can take your own guess what he was feeling. He nipped at the tech in the face, poor girl. Luckily it wasn’t anything serious at all**. It was simply a warning ⚠️ from Ghost saying he didn’t like whatever was going on and he was uncomfortable. The vet tech is fine, no conflicting injuries. As far as I’m concerned there was no blood drawn, and not even a bandaid needed. Ghost has been going to this vet since he was 3 months old and has no issues at all. He still had no issues as far as I’m concerned. If anyone is the issue, it’s the humans behind the practice who think they know my dog better than I do.I am employed in healthcare, and if there’s anything I’ve learned it’s that patients and their families know themselves better than we do. Take it from me.Ghost and I, along with our 2 other dogs are not tolerating discrimination anymore, and to answer your question to the vet tech who inspired my decision to leave NO, he’s not getting “castrated” NOR euthanized by YOU OR YOUR VET—Or by ANYONE. Just because he’s a big dog doesn’t mean you get to discriminate against him OR HIS BREED. Period. DO BETTER. LEARN FROM THIS.Ps. I would trust the safety of my son around Ghost before I would around you any day.
March 11 · Kylie
My husband and I have been taking our dogs to Cortland Animal Hospital for over ten years. In that time we've seen nothing but compassion and kindness from everyone there.When our pittie went into renal failure Dr. Askew and her staff really went above and beyond answering our questions, scheduling tons of appointments, and making sure she got the best care. As a result we were able to have 2.5 more years with her. When it came time to say goodbye Dr. Askew assured us that this was the most fair thing to do for her and gave us as much time as we needed to say goodbye. She did everything to make our Lucy as comfortable in her final moments as well.She and her staff genuinely do treat their patients as if they were their own. They are all such a blessing and I can't imagine anyone else taking care of our dogs.
April 02 · natalie pittenger
Cortland Animal Hospital has recently lost a significant amount of their staff and this has impacted their ability to care for their patients. I am editing my original review to show how much respect we had for Cortland in the past compared to now. They have been unable to provide services for months. Whenever I have called for an appointment they have said "we will have to call you back". They do not call back, I have had to call back weekly to receive the same response of "we will call you back". I personally do not believe that I should have to harass my vet to get an appointment. Aside from routine vet appointments, one of my pups has been sick for over two months. Cortland would not see her in person, they continued to test her fecal multiple times even after her fecal came back clear each time. I let them know she was losing weight and they still would not see her and instead had her switch food which was $70 for a 16 pound bag and said she needed to be on that for a month before running more test or seeing her in person. After taking her to another vet (who saw her a day after calling), we found out she has lost 16 pounds in 2 months including muscle loss. It is beyond unacceptable that my concerns were not taken seriously.Aside from for their inability to see my sick dog, they are also unable to provide annual services. Despite calling over a month in advance they respond with "we will have to call you back for an appointment". They insist they will call back by the end of the week. It's been over 3 weeks and they have not called back.Those who answer the phone are either rude or incompetent as they never seem to know what is going on.I truly hope that Cortland is able to hire adequate staff and be upfront with their patients if they are not able to provide services and refer their patients out to get the care they need.----------------------------------------------------------------------------------------------------------This is by far one of the best Vets in the area. We have seen Dr. Askew, Dr. Ames, & Dr. Otto. Every single of them have been knowledgeable, honest, and upfront. They are always upfront about the cost of services, and do not seem to attempt to get you to pay for something your pupper does not need. They genuinely care about the animals in their care. They have been flexible when I needed an appointment ASAP. They have provided care for my dog & her puppies. They made sure as a breeder I had the access to services I needed. They have also been upfront when an emergency has occured and they need to move my appointment so I am not sitting there for hours. They are also super nice when I call with a million questions and have never made me feel stupid or like I was bothering them with my calls (even if I was haha). They go above and beyond when I have been there, including helping me to bring in my 11 puppies at a time. Or having me pay in the appointment room if there is a puppy in the lobby who may not be friendly with other dogs. They are always professional & respectful and put the needs of your animals 1st.They know how to prioritize their clients in a way that is not disrespectful towards other clients. Unfortunately, I have been there twice now when they have needed to euthanize an animal. They put a sign up with a fake candle and seem to provide all the care they can to both the animal and owner in their time of need. I honestly can not say enough good things about this Animal Hospital. I will continue to recommend them to anyone & everyone I know. This is not the kind of vet that will stress you or your pet out when you have to go see.Highlights:-Affordable pricing, upfront about pricing.-Friendly Vets, Vet Techs, Animal Care Assistants, Techs, Receptionists, & Cats :)-Knowledgeable-Flexible-Compassionate-Respectful-Honest-Genuinely care about your pets.Penelope & her 11 puppies love them & appreciate them.
July 16 · Rebecca Lynn