Crocker Animal Hospital LLP

For pet owners in Franklin, Kentucky, and the wider Simpson County area, finding a veterinary practice that offers comprehensive and reliable care is essential. Your pets, from dogs and cats to farm animals like small ruminants, are vital parts of your life, and their health is a top priority. Crocker Animal Hospital LLP is a local establishment that aims to be a full-service partner in your animal's well-being. This practice provides a vast range of services, catering to a diverse set of needs, from routine wellness checks to advanced medical procedures. While the clinic has received positive feedback from some clients, particularly regarding the expertise and compassionate care provided by certain staff members, it is also important for potential clients to be aware of the varied experiences shared by the community. The clinic's wide-ranging services and commitment to both small animals and farm animals make it a notable presence in the local veterinary landscape.

The foundation of a good veterinary relationship is trust, and Crocker Animal Hospital seeks to build that by offering a broad spectrum of care options. Their approach to animal health encompasses everything from proactive measures like annual exams and vaccinations to specialized treatments. The clinic's ability to handle both standard pet care and more complex medical issues, including those for small ruminants, shows a level of versatility that is highly valued in a rural community like Franklin. However, customer experiences can vary. While one review highlights the compassionate and knowledgeable care from Dr. Claire Crocker during a pet emergency, another expresses significant concerns about the overall customer service, pricing, and workplace culture. As a prospective client, it is wise to consider all perspectives when making a choice for your pet's care.

Crocker Animal Hospital LLP is conveniently situated at 1010 S Main St, Franklin, KY 42134, USA. This location makes it easily accessible for residents of Franklin and the surrounding areas. Its position on a main street allows for straightforward navigation, ensuring that you can find the clinic without difficulty, which is particularly helpful during a pet emergency.

The clinic has made a conscious effort to be accessible to all members of the community, which is reflected in its physical amenities:

• Wheelchair accessible entrance: The main entrance is designed to be easily accessible for individuals using wheelchairs or other mobility aids.
• Wheelchair accessible parking lot: The parking area includes designated spaces that are specifically designed for wheelchair access, offering convenient and safe parking near the entrance.
• Wheelchair accessible restroom: The on-site restroom facilities are also equipped for accessibility, ensuring a comfortable visit for all clients.

In addition to these important features, the clinic provides a restroom for client use. It is important to note that appointments are recommended to ensure timely service and to allow the staff to properly prepare for your visit. While the clinic is prepared for pet emergencies, calling ahead is always the best practice to confirm availability and readiness.

Crocker Animal Hospital LLP offers a truly extensive list of veterinary services, showcasing their commitment to being a comprehensive resource for the community. Their offerings cater to both preventative and reactive care, ensuring they can be a partner in your pet's health throughout its life.

Services offered include:

• Advanced Imaging and Digital Radiography: Utilizing modern technology for clear and accurate diagnoses.
• Anal Glands, Nail Trim, Blow Dry, and Hygiene Cut: Routine grooming and maintenance services.
• Annual Exams And Vaccines and Disease Prevention: Proactive care to keep your pet healthy.
• Blood Tests, Parasite Testing, and Diagnostic Procedures: Comprehensive testing to identify and manage health issues.
• Boarding And Grooming: Services to care for your pet when you're away.
• Critical Care and Pet Emergencies: Handling serious and life-threatening conditions with urgency.
• Dental Health, Full Service Dental Care, Dental Work, Oral Surgery, and Teeth Cleaning/Extractions: A complete suite of dental services to ensure your pet’s oral hygiene.
• Emergency Surgery and Minor Surgical procedures: Surgical interventions for both urgent and non-urgent conditions.
• Farm Calls and Small Ruminants: Veterinary care for large animals, providing convenience for local farmers.
• Flea And Tick Control and Weight Management: Focused care on common pet health challenges.
• Home Delivery, Pet Medications, and Prescription Medications: Convenient access to necessary prescriptions.
• Internal Medicine and Medicine And Surgery: Expertise in treating internal diseases.
• Laser Therapy and Rehabilitation Therapy: Advanced therapeutic options for pain management and recovery.
• Pet Insurance, Pet Records, and Hospital Administration: Administrative support to help manage your pet's care.
• Reproductive Services, Routine Spays And Neuters, and Small Animal Surgery: Specialized and routine surgical procedures.
• Specialized Care and Veterinary Services: A broad range of professional services tailored to specific needs.

This extensive list demonstrates the clinic’s capacity to serve a diverse client base with a multitude of needs, making it a potentially valuable resource for the Franklin community.

Crocker Animal Hospital LLP has several features that stand out, both positively and negatively, based on customer reviews.

• Comprehensive and Diverse Services: The clinic’s wide range of services, including advanced diagnostics, surgical procedures, and even farm calls, highlights a commitment to providing a one-stop-shop for animal health in the region.
• Knowledgeable Veterinarian: At least one review praises Dr. Claire Crocker for her clear explanations and expertise, particularly during an emergency situation. This suggests that the clinical care provided can be high-quality and effective.
• Accessibility for All: The wheelchair accessible entrance, parking, and restroom are a significant positive, showing an inclusive approach to serving the community.
• Concerns Over Customer Service and Cost: A notable negative review points to issues with front desk staff being "rushed and rude," and feeling like a "transaction." The review also mentions costs that are consistently higher than competitors. These concerns suggest a potential mismatch between the quality of the medical care and the customer experience.
• Reported Workplace Culture Issues: The same negative review, from a former employee, highlights a "hostile workplace" and high employee turnover due to management issues. This is an important consideration for anyone seeking a business that aligns with ethical values.

To connect with Crocker Animal Hospital LLP, you can use the following contact information:

• Address: 1010 S Main St, Franklin, KY 42134, USA
• Phone: (270) 586-9000

It is advisable to call ahead to schedule an appointment.

Choosing the right veterinarian is a deeply personal and important decision. Crocker Animal Hospital LLP offers a compelling case for being a one-stop-shop for your pet's needs due to its incredibly extensive list of services, covering everything from routine care to advanced surgical and diagnostic procedures. For owners of both small animals and farm animals, the convenience of having a single practice that offers services like farm calls is a significant benefit. The positive experience shared by a client whose goat was saved during an emergency highlights the clinical expertise that the practice can offer. When the care is needed most, a knowledgeable veterinarian like Dr. Claire Crocker can make all the difference.

However, it is crucial to balance these positives with the serious concerns raised by other community members. The negative reviews regarding customer service, perceived focus on profitability over care, and reported workplace culture issues are important factors to consider. A veterinary practice should be a place of trust and empathy, not just a provider of medical services. Therefore, while Crocker Animal Hospital provides a comprehensive list of medical services and has an accessible facility, potential clients should weigh their priorities carefully. For those who value a wide range of services and are seeking a provider with expertise in complex cases, it may be a suitable choice. However, for those who prioritize a consistently compassionate and welcoming client experience, it may be worth exploring other options in the area. Ultimately, the best choice depends on what you value most in a veterinary clinic.

Crocker Animal Hospital LLP

1010 S Main St, Franklin, KY 42134, USA