Midtown Veterinary Hospital Introduce
For pet owners in Rochester, New York, finding a veterinary partner who truly understands the profound bond they share with their animal companions is paramount. Midtown Veterinary Hospital stands as a beacon of exceptional and compassionate veterinary care in the heart of the city. This isn't just a clinic; it's a dedicated facility where the well-being of your beloved pets is the top priority, handled by a team that genuinely cares. From routine check-ups to unexpected urgent care needs, Midtown Veterinary Hospital is equipped to provide comprehensive services with a personal touch that resonates deeply with local pet parents.
The ethos at Midtown Veterinary Hospital is built on a foundation of empathy, expertise, and clear communication. They understand that bringing a pet to the vet, especially during a health crisis, can be a stressful experience. Therefore, they strive to create a welcoming and reassuring environment where every pet receives gentle handling and every owner receives attentive support and clear explanations. This commitment to both the medical and emotional aspects of pet care makes Midtown Veterinary Hospital a trusted and highly recommended choice for the Rochester community, ensuring that your furry family members receive the best possible attention when they need it most.
Midtown Veterinary Hospital is conveniently located at 85 University Ave, Rochester, NY 14605, USA. This central Rochester address makes it highly accessible for residents throughout the city and surrounding New York areas. University Avenue is a well-known thoroughfare, facilitating easy navigation for clients coming from various neighborhoods.
The hospital's central positioning is a significant advantage, particularly during urgent situations where every minute counts. Pet owners can quickly reach the facility without navigating through complex routes, which contributes to reducing stress for both the animal and the owner. Its location in a vibrant part of Rochester also makes it a recognizable landmark for many locals, further enhancing its accessibility. For those living or working in downtown Rochester and nearby areas, Midtown Veterinary Hospital offers an unparalleled level of convenience, ensuring that expert veterinary attention is always within reach.
Midtown Veterinary Hospital provides a wide range of veterinary services designed to ensure the health, happiness, and longevity of your canine and feline companions. Their comprehensive approach encompasses preventative care, diagnostics, and various treatments, all delivered with a focus on excellence and compassion.
- Wellness and Prevention: This is the cornerstone of their practice, including routine physical examinations to establish baselines, monitor overall health, and detect potential issues early. They emphasize the importance of regular visits for a lifetime of wellness.
- Vaccinations: Tailored vaccination protocols are developed for each pet based on their age, lifestyle, and exposure risks, providing vital protection against common and serious diseases.
- Dental Care: Comprehensive oral health assessment and treatment (COHAT) including professional cleanings, digital dental X-rays to identify underlying issues, extractions when necessary, and preventative strategies to maintain optimal oral hygiene and overall health.
- Surgery: They offer gold-standard surgical care, ranging from routine spays and neuters to more complex soft tissue procedures. This includes pre-anesthetic physical exams, blood work, customized anesthetic protocols, continuous monitoring, and effective perioperative pain management to ensure safety and comfort.
- Advanced Digital X-rays (Radiographs): Utilizing in-house digital X-ray equipment for quick and accurate imaging of internal body systems, with images often evaluated by a board-certified radiologist for expert interpretation.
- In-House Laboratory: Equipped with an on-site laboratory for rapid processing of blood work (CBC, chemistry evaluation), fecal checks, heartworm tests, and urinalysis, allowing for fast diagnoses and timely treatment.
- Nutritional Counseling: Guidance on appropriate diets, weight management, and therapeutic nutrition plans to support your pet's specific health needs and promote vitality.
- Microchipping: A crucial service for pet safety, providing permanent identification that significantly increases the chances of reuniting lost pets with their families.
- Pain Management: Comprehensive assessment and management of pain, whether from acute injuries, chronic conditions, or post-surgical recovery, ensuring your pet's comfort and improved quality of life.
- Cryotherapy: Offered for the removal of small benign growths, providing a less invasive option for certain conditions.
- Emergency Services: While not a 24/7 emergency hospital, they strive to accommodate urgent care needs during their operating hours. They also offer resources like VetTriage for after-hours consultations to guide owners to appropriate emergency care if needed.
- Grooming: Basic grooming services may be available, enhancing your pet's comfort and hygiene.
Midtown Veterinary Hospital distinguishes itself through several key features that contribute to its high standard of care and positive client experiences.
- AAHA Accredited: Midtown Veterinary Hospital is accredited by the American Animal Hospital Association (AAHA). This voluntary accreditation signifies that the hospital meets the highest standards in veterinary medicine, encompassing facility, equipment, patient care, and staff training, ensuring exceptional quality of care.
- Compassionate and Caring Staff: Numerous client reviews highlight the genuine friendliness and caring nature of the entire team, from receptionists to veterinary technicians and doctors. This compassionate approach is especially evident during difficult times for pet owners.
- Skilled and Trustworthy Veterinarians: Dr. Joanna Bender is specifically praised for her thoroughness, kindness, and ability to instill immediate confidence in pet owners. The team's expertise and gentle approach help to soothe and calm anxious pets during examinations and procedures.
- Excellent Communication: The hospital staff is commended for their clear and timely communication, including calling with lab results and explaining next steps. This transparent approach keeps pet owners well-informed and involved in their pet's care.
- Support During Difficult Times: Clients appreciate the empathy, patience, and understanding demonstrated by the staff during challenging situations, such as end-of-life care for beloved pets. This level of support goes beyond medical treatment and touches on the emotional needs of pet families.
- Team Approach to Care: The hospital prides itself on a collaborative team approach, ensuring that every pet receives consistent, high-quality care. They emphasize continuous learning and training to be the best clinicians and caregivers possible.
- Focus on Patient and Client Education: They take the time to explain diagnoses and treatment plans, ensuring pet owners understand the "why" behind their pet's health needs and feel empowered to make informed decisions.
- Accepts Pet Insurance and Financing Options: Midtown Veterinary Hospital works with various payment solutions like CareCredit and Scratchpay, helping to make necessary veterinary care more affordable and accessible to pet owners.
To schedule an appointment or for any inquiries regarding your pet's health, please contact Midtown Veterinary Hospital using the details below:
Address: 85 University Ave, Rochester, NY 14605, USA
Phone: (585) 546-1550
Mobile Phone: +1 585-546-1550
For pet owners in Rochester, New York, Midtown Veterinary Hospital stands out as an exceptional choice for veterinary care, offering a blend of professional excellence and genuine compassion. Its easily accessible location on University Avenue makes it a convenient option for residents across the city, especially crucial during unexpected health emergencies with a beloved pet. The broad spectrum of services provided, from comprehensive wellness and preventative care to advanced surgical procedures and diagnostics, ensures that all your pet's needs can be met by a single, trusted team, providing continuity of care that is invaluable.
What truly makes Midtown Veterinary Hospital suitable for locals is the overwhelmingly positive feedback regarding their staff and veterinarians, particularly Dr. Joanna Bender. Clients consistently praise their friendly, caring, and professional demeanor, emphasizing how the team makes challenging situations easier to bear with their empathy and clear communication. The hospital's AAHA accreditation further solidifies its commitment to the highest standards of veterinary practice. For Rochester families seeking a veterinary partner who treats their pets like family, offers cutting-edge medical care, and provides unwavering support during all stages of their pet's life, Midtown Veterinary Hospital is a highly recommended and truly invaluable local resource. They are genuinely dedicated to providing the level of care and understanding that every pet and pet owner deserves.
Midtown Veterinary Hospital Photos










Midtown Veterinary Hospital Location
Midtown Veterinary Hospital
85 University Ave, Rochester, NY 14605, USA
Midtown Veterinary Hospital Reviews
We had gotten a new puppy on May 17, and he began to have bloody diarrhea the Friday before Memorial Day weekend. Of course, all the normal urgent care facilities were full. I happened upon Midtown Veterinary Hospital and called to see if they had any openings.From my interaction with the receptionist to our visit with Dr. Bender, I could not have been more pleased with our visit and care. Everyone was genuinely friendly and caring. I had immediate confidence in Dr. Bender and she was very kind to us. Dr. Bender called with our dog's lab report when it came back, and went over the results with me and what needed to be done next.Thank you Dr. Bender and staff!
May 30, 2025 · Jacqueline NobleHighly Recommended! 5 Plus StarsThank you, Melissa B. and the entire team, for your great service! Thank you, Joanna Bender, for taking good care of Melo. My Sister Pam told me when first he arrived at the hospital, he tried to turn around and leave the building, but we knew it was his time. So now, he has returned to us, and I could hear the excitement is my sister's voice. We are very Thankful to you and your entire staff for your patience, care and understanding during this DIFFICULT time. What a 'Beautiful' job you have done! We are so proud and happy to have your service. Melo was the "Love' of our life, and we miss him dearly, but you have made this difficult time a little easier for us to deal with and we Thank you so much!Remember Always!Angie (Pam's Sis)
Mar 21, 2025 · Angela BridgesI have been coming here for 5 - 6 years, something like that. This Will be the last time I come here. You know I can hear your condescending remarks through the door, right? It was the whole interaction behind the door between the assistants and the vet. “If it works for me then it works for her” is what I told the vet tech AND then the sheer audacity to repeat what I said and then laugh at me from behind the door like I’m stupid…... like I’m STUPID. My dog is going on 11, so I think I’m doing alright guys. I CHOOSE to not poison my friend every month. My appointment was at 3:40. I got here at 3:23 just to be courteous. It is now 4 pm and we are just being seen. That’s why I was on my phone when the Vet walked in….. writing this. Why the hostility on my end? Because every time I go to this vet they try and make it seem like they are holier than God and try and push all the services they can because they “know better”. I don’t come to the vet to be told what to do with my dog and then made fun of; I come to the vet for vaccinations…. Full Stop. It’s a slap to the face to then be told “You’re dog is very healthy for a senior” after hearing them laugh at me behind the door as if “YOU are better than me”. Mind you, I absolutely called the Vet out for such behavior. I looked her right in the eyes (Brender). I will never give you my money again or grace you with the presence of Georgia Peach.
Mar 08, 2025 · Timothy BastianVery clean office, all staff were very professional. The exam rooms have calming instrumental music playing, and Feliway plugs in to decrease pet anxiety. Best Veterinary office I've ever been to!
Jun 08, 2025 · Gemma JonesPeople I came to this place with my dog a mini Golden Doodle and was referred to them by petco because of how matted she was. These people ask me to book an appointment and leave a $85 deposit. I did that just to get my dog there and they tell my son who took her there for me to take her back to petco but the one in Greece NY. So I callled and spoke to petco and they said specifically they weren’t able to do it there at petco and now I’m just flat out of $85 for no service or anything but go to petco wow pls you guys if you can do not come here they just want your money 💯
Mar 10, 2025 · Shake Loose
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