Franklin Falls Animal Clinic Introduce
For pet owners across Indianapolis, finding a veterinary clinic that truly feels like an extension of your family is invaluable. Franklin Falls Animal Clinic, nestled in the southeastern part of the city, has built a strong reputation for providing outstanding, compassionate care for pets of all shapes and sizes. This full-service companion animal hospital is more than just a medical facility; it's a place where dedicated professionals work tirelessly to ensure the health and well-being of your beloved animal companions throughout their entire lives.
At Franklin Falls Animal Clinic, the commitment to your pet's health is matched by a deep understanding of the unique bond you share. They believe in a partnership approach to pet healthcare, emphasizing clear communication and client education. This means you'll always be informed about your pet's condition and treatment options, empowering you to make the best decisions. The clinic's philosophy is rooted in practicing the highest quality medicine and surgery with genuine compassion, treating every pet as if they were their own.
Leading the charge is Dr. Shelly Mullen, a long-term resident of the Southside, who grew up in Perry Township and earned her DVM degree from Purdue University. Dr. Mullen opened Franklin Falls Animal Clinic in 2008, bringing years of experience and a heartfelt dedication to the community. Her clinical interests include preventive care, internal medicine, soft tissue surgeries, and dental care. Along with a team of skilled registered veterinary technicians and assistants, Dr. Mullen ensures that every pet receives personalized attention and cutting-edge veterinary medical care in a welcoming and supportive environment.
Franklin Falls Animal Clinic is conveniently located at 6835 E Southport Rd A, Indianapolis, IN 46237, USA. This easily accessible location in southeast Indianapolis makes it a convenient choice for pet owners in the surrounding neighborhoods, including Franklin Township, Southport, and Greenwood. Its position on Southport Road ensures straightforward navigation, reducing travel time and stress for both pets and their owners, especially during unexpected visits.
The clinic's operational hours are designed to accommodate busy schedules: Monday through Thursday from 8:00 AM to 6:00 PM, and Friday from 9:00 AM to 5:00 PM. While they are closed on Saturdays and Sundays, their weekday hours provide ample opportunity for routine appointments. A significant highlight noted by clients is their accommodation for "last minute drop offs" for emergencies that don't require an overnight hospital stay, a service not commonly found at many vet clinics, which provides invaluable peace of mind for local pet owners. Ample parking is available, contributing to a smooth and efficient visit.
Franklin Falls Animal Clinic provides a comprehensive range of veterinary services, catering to the full spectrum of a pet's life, from puppy and kitten care to senior pet programs, and everything in between.
- Wellness and Preventive Care: This includes thorough annual wellness exams, vaccinations tailored to your pet's specific needs, and robust parasite prevention and control programs for fleas, ticks, and heartworms.
- Puppy and Kitten Care: Specialized care packages designed for young pets, including initial examinations, vaccinations, deworming, and essential guidance for new pet parents.
- Senior Care Program: Dedicated attention to the unique health needs of aging pets, focusing on early detection and management of age-related conditions to maintain comfort and quality of life.
- Internal Medicine: Comprehensive diagnostics and treatment for various internal illnesses, including issues affecting the heart, lungs, digestive system, kidneys, and endocrine system.
- Dental Care: Professional dental cleanings, extractions, and oral health assessments to prevent and treat periodontal disease, crucial for overall pet health.
- Surgical Services: A wide range of surgical procedures, from routine spays and neuters to more complex soft tissue surgeries, performed with a focus on patient safety, pain management, and swift recovery.
- Diagnostic Imaging: Utilizing advanced tools such as digital radiology (X-rays) and potentially ultrasound for accurate and timely diagnoses.
- Pain Management: Tailored strategies to manage both acute and chronic pain, ensuring your pet's comfort and improved quality of life.
- Behavioral Medicine: Addressing common and complex behavioral issues through counseling and support, helping to foster a better relationship between pets and their owners.
- Microchipping: Providing permanent identification that significantly increases the chances of reuniting lost pets with their families.
- Nutritional Counseling: Expert advice on dietary needs, weight management, and therapeutic diets to support your pet's health and specific medical conditions.
- Fully Stocked Pharmacy: Convenient access to necessary medications and prescription refills directly through the clinic.
- Hospice and Euthanasia Services: Compassionate support and humane euthanasia services provided during difficult end-of-life decisions, ensuring peace and dignity for pets and their families.
- CareCredit Payment Options: Offering financial flexibility through CareCredit, making comprehensive veterinary care more accessible.
- Emergency and Urgent Care: While not a 24/7 emergency hospital, they are "accommodating with last minute drop offs" for emergencies that do not warrant a specialized emergency hospital, providing crucial rapid response for urgent needs during business hours.
Franklin Falls Animal Clinic is distinguished by several key features that consistently earn high praise from local pet owners:
- Exceptional Accommodations for Urgent Needs: Clients consistently highlight their willingness to take "last minute drop offs" for emergencies that aren't severe enough for a full emergency hospital. This flexibility is a tremendous benefit for pet owners facing unexpected health concerns.
- Outstanding Front Desk Staff: The front desk team is repeatedly described as "always informative and sweet," making clients feel "very welcome." This positive first impression sets a comforting tone for the entire visit.
- Love for Dr. Mullen: Dr. Shelly Mullen receives enthusiastic praise, with clients expressing "love love love Dr. Mullen!!!" Her dedication to follow-up care, as evidenced by checking on a cat's persistent ear infection until it "was all the way cleared up," demonstrates her thoroughness and commitment.
- Thorough and Effective Treatment: The clinic's care leads to tangible results, such as a cat "noticeably feeling better and feeling more playful due to the care that he has been receiving from the team and Dr. Mullen," even after needing dental extractions. This showcases their medical efficacy.
- Compassionate and Caring Team: The overall sentiment from reviews is that the entire staff genuinely cares for the pets, treating them with kindness and professionalism. Their dedication to the animals' comfort and health is palpable.
- Personalized Approach: They take the time to build relationships, making pet owners feel heard and understood, rather than just another transaction.
- Address: 6835 E Southport Rd A, Indianapolis, IN 46237, USA
- Phone: (317) 859-0252
For pet owners in Indianapolis, particularly in the southeast corridor, Franklin Falls Animal Clinic stands out as an exemplary choice for veterinary care. Its core strength lies in the combination of a highly competent and compassionate medical team, led by the beloved Dr. Shelly Mullen, and an administrative staff that makes every visit a welcoming experience.
The clinic’s willingness to accommodate urgent, last-minute drop-offs for non-hospital emergencies is a critical advantage for local families, providing a much-needed safety net. Moreover, the detailed and persistent follow-up care, as demonstrated in treating recurring conditions, ensures that pets not only get better but stay better. This dedication to thorough and effective treatment, coupled with a genuinely friendly and informative staff, makes Franklin Falls Animal Clinic a highly recommended and trusted partner for the lifelong health and happiness of pets in the Indiana community.
Franklin Falls Animal Clinic Photos












Franklin Falls Animal Clinic Location
Franklin Falls Animal Clinic
6835 E Southport Rd A, Indianapolis, IN 46237, USA
Franklin Falls Animal Clinic Reviews
Franklin falls has never failed our family of five cats and one dog. They’ve always been accommodating with last minute drop offs (which most vets I’ve found don’t do) for emergencies that don’t warrant the hospital.The front desk staff is always informative and sweet, making you feel very welcome.Also love love love Dr. Mullen!!!
May 06, 2024 · Carly NoeWe started taking my cats here at the beginning of the year after a recommendation from a neighbor. One of my cats has had ongoing ear infections and this was the first time a vet suggested to bring him back to check to make sure his infection has cleared up. Dr. Mullen made sure to continue checking on him to make sure that his ear infection was all the way cleared up. She then did a dental cleaning for the same cat who needed a couple of extractions. My cat is noticeably feeling better and feeling more playful due to the care that he has been receiving from the team and Dr. Mullen! Couldn’t recommend more!
Jun 18, 2024 · clachmunThis clinic helped me understand my options and gave great advice after a stray cat gave birth on our back porch! They were very compassionate and helpful. If we ever get a permanent pet, I'll try here first.
Sep 27, 2023 · Brett LeFevreVery disappointed in this clinic. I have been a client for a long time and paid every service in full only to not have my calls returned timely. It is like a great favor to me when I am given drop off appointments (which cost extra). Then when I am given medication and told to call for a refill, my call was NOT returned timely so this antibiotic that is required every 12 hours isn't given and he backslides (as expected). I was told I need to pay for another appointment and be forced to pay for an expensive injection, and that if I am not willing to do that for the exact same skin infection that I need to find a new clinic.I have never had a vet office tell me to complete a course of antibiotics and then get angry when I follow instructions and request the refill and demand another visit! I don't appreciate being lied to or milked for money at the expense of my dog who is suffering to have to restart treatment because the medication wasn't refilled as prescribed.Money seems to matter more than my pet. I was told the doctor is too busy to speak to me by Erin. I hope she knows you tell people to call for refills then invite them to never return as a client when they do! I have not had any issue with the doctor herself, but her staff speaking to me on her behalf have been unprofessional and make demands on me that aren't appropriate. At their recommendation, I will be taking my dog and my money to a clinic that returns calls and completes a course of treatment that was recommended and paid for in full.
Jul 06, 2022 · Jennifer WrightLong story short, they wanted to charge $200/month for some medicine my dog really didn’t need for some weird condition they diagnosed him for. I took my dog to another vet and they said as long as he’s behaving normally he’s fine, so they saved me a ton of money and worry. Franklin Falls holds your pet all day whenever you drop them off in the morning and sometimes we didn’t get our pet back til 11 pm. Took my cat to get a rabies vaccine and they said she had a lump in her stomach, and wanted to charge $400 for an x-ray. Human x-rays don’t even cost that much!! Overall, they just seem money hungry. Went with another vet and haven’t had any issues like this.
Sep 17, 2022 · Emily Oakes
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