Banfield Pet Hospital Introduce
For pet owners across Indiana, securing reliable, high-quality veterinary care is a cornerstone of responsible pet ownership. In Indianapolis, Banfield Pet Hospital on US 31 South stands as a prominent option for those seeking a broad range of veterinary services, from routine wellness to surgical procedures. This article aims to provide a clear, engaging, and informative overview of this Banfield location, helping local users understand its offerings, advantages, and why it might be the right choice for their cherished animal companions.
The decision of where to entrust your pet's health is a significant one. Banfield Pet Hospital strives to offer a caring environment where pets are treated with genuine concern, and owners are empowered with information about their pet's well-being. They understand that a healthy pet contributes significantly to a happy household, and their approach focuses on preventive care to support a long, vibrant life for your furry family member.
Banfield Pet Hospital is conveniently located at 7801 US 31 S, Indianapolis, IN 46227, USA. This accessible location on a major thoroughfare in south Indianapolis makes it an ideal choice for residents in areas like Greenwood, Southport, and various southern Indianapolis neighborhoods. Its placement typically within a PetSmart store offers added convenience, allowing pet owners to combine their veterinary visit with other pet-related shopping. The ease of access and readily available parking contribute to a streamlined experience, reducing the stress associated with bringing your pet for their appointment.
Banfield Pet Hospital provides a comprehensive array of veterinary services designed to meet the diverse health needs of dogs and cats throughout their lives. Their focus is on preventive care, early detection, and effective treatment, all aimed at ensuring your pet's long-term health and happiness.
Comprehensive Exams and Preventive Care:
This includes regular nose-to-tail physical examinations to monitor your pet's overall health, customized vaccination schedules based on your pet's lifestyle and risk factors, and year-round parasite control programs (for heartworm, fleas, and ticks).
Optimum Wellness Plans®:
A key offering from Banfield, these affordable, yearly packages include essential preventive services like unlimited office visits, vaccinations, and routine diagnostics, designed to make proactive pet care more accessible and budget-friendly. They offer various plans, including a new Senior Care plan, to cater to different life stages.
Diagnostic Services:
The hospital is equipped with an in-house laboratory for quick results on blood work, urinalysis, and fecal exams. They also utilize digital radiography (X-rays) for advanced imaging to diagnose internal conditions and orthopedic issues.
General Surgery:
Banfield offers standard surgical procedures, including spaying and neutering. They also perform various soft tissue surgeries. Patient safety during surgery is prioritized with pre-anesthetic evaluations and careful monitoring.
General Dentistry:
Professional dental cleanings are provided to support oral health, and many locations also perform dental extractions and other oral surgical procedures to address dental disease.
Nutrition Advice:
Expert guidance on proper diet and nutrition is available to ensure your pet maintains a healthy weight and receives the optimal nutrients for their specific life stage and any health conditions.
Behavior Evaluation:
Assistance in understanding and addressing behavioral concerns, helping pet owners decode if a behavior is medically related and providing resources for positive behavioral changes.
Coat and Skin Care Treatment:
Assessment, diagnosis, and treatment plans for various coat and skin abnormalities, which can be indicators of overall health.
Gastrointestinal Illness Diagnosis and Treatment:
Comprehensive care for pets experiencing upset stomachs, vomiting, or other digestive issues, including diagnosis of underlying conditions and appropriate remedies.
Orthopedic Evaluation and Treatment:
Assessments of musculoskeletal and neurological systems, including radiographs, to identify and address structural issues in bones, joints, ligaments, or tendons.
Pharmacy Options:
Convenient access to necessary medications, with options for in-hospital pick-up or delivery through their Banfield Shop.
End-of-Life Care:
Compassionate services for end-of-life care, including discussions about humane options and in-office euthanasia.
Virtual Visits & 24/7 Vet Chat™:
Included with Optimum Wellness Plans, these services allow pet owners to connect with a veterinary professional via video or chat for pet wellness support and immediate advice, offering great flexibility and peace of mind.
Banfield Pet Hospital distinguishes itself with several features aimed at providing comprehensive and accessible pet care, though experiences can vary.
Personalized and Compassionate Care (as reported by some):
Many clients praise the staff for being friendly, compassionate, and taking the time to get to know their dogs, ensuring personalized care. They express that the staff genuinely cares for their dog's well-being and is invested in their health.
Convenient Appointment Options:
Making an appointment is easy, and the option for drop-off and later pick-up appointments is highlighted as very convenient for busy pet owners. This flexibility allows pets to receive comprehensive care while owners manage their daily schedules.
Focus on Preventive Care through Wellness Plans:
The Optimum Wellness Plans are a core feature, designed to encourage consistent preventive care, which can lead to better long-term health outcomes for pets and more predictable costs for owners.
Modern Facilities and Resources:
As part of a national network, Banfield locations typically have modern equipment and access to a wide range of veterinary resources and knowledge bases.
Extensive Service Menu:
Beyond basic check-ups, the hospital offers a wide variety of services, including advanced diagnostics, surgery, and specialized care like orthopedic evaluations and behavioral support.
Integrated Pet Care Experience:
Being located within PetSmart stores offers a convenient one-stop shop for pet care needs, from veterinary visits to supplies and grooming.
It is worth noting that some reviews highlight areas for improvement, such as communication regarding medication instructions and perceived lack of engagement from front desk staff. These experiences can vary by individual and location, but reflect a need for consistent service quality across all touchpoints.
To schedule an appointment or to learn more about the services offered at Banfield Pet Hospital on US 31 S, you can reach them through the following contact details:
Address: 7801 US 31 S, Indianapolis, IN 46227, USA
Phone: (317) 882-7855
Mobile Phone: +1 317-882-7855
For pet owners in Indianapolis and the surrounding communities in Indiana, Banfield Pet Hospital on US 31 S offers a highly suitable option for veterinary care, especially for those prioritizing comprehensive preventive services and convenient access. Its strategic location in south Indianapolis makes it easily reachable for residents in several key areas, and its presence within a PetSmart store adds a layer of convenience for busy individuals.
The hospital's strong emphasis on proactive health through its Optimum Wellness Plans is particularly beneficial for local pet owners who want to ensure consistent, long-term care for their companions while managing their budget effectively. Many clients appreciate the compassionate and dedicated approach of the veterinary staff, who take the time to understand and genuinely care for their pets. The flexibility of scheduling, including convenient drop-off options, further enhances its appeal for those with demanding schedules. While some isolated feedback suggests areas for improvement in communication, the overall positive sentiment points to a facility that strives to provide quality care with a focus on genuine concern for animal well-being. For Indiana residents seeking a veterinary partner that offers a wide range of services, a strong preventive care philosophy, and convenient access, Banfield Pet Hospital is a robust and accessible choice.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
7801 US 31 S, Indianapolis, IN 46227, USA
Banfield Pet Hospital Reviews
The staff is friendly, compassionate, and simply amazing. They take the time to get to know our dog so that they can provide the care that is needed. Every interaction we have had with someone from this facility has been good. It had been obvious to us that they genuinely care for our dog and its well-being. Making an appointment is easy. The option to be able to drop off and pick up later is very convenient.
Oct 26, 2023 · Lonnie Perrybelieve the bad reviews.. the front desk seemed to not care a bit about their job, I was given medicine for my dog and no one even explained how to administer them. And they rush off any questions you have, just seem to care about giving your pets back and paying. Unfortunate
Jun 09, 2025 · Bethany DrummondAWFUL! The worst experience I’ve ever had with a vet. I am no longer going to shop at PetSmart for the rest of my life due to this experience. I highly recommend any vet other than them. The nasally woman who answers the phone has the worst attitude of anybody I have spoke to all year and I do not appreciate her laughing at me whenever I told her that issue was going on with my pets health. I expected better and you guys highly disappointed… Absolutely disgusting!
Mar 31, 2025 · J McIf I could give 0 stars I would. Staff and doctors are very rude and insufficient. We had to have another Dr make a report on one here bc they did not extract all the teeth and roots they said they did and still charged us. The staff pushed us off too many times to count and honestly would never recommend this location to anyone.
May 14, 2025 · Daysha Crouch-EickelbergerWhen I actually am able to get an appointment within a reasonable time, they've been great with my gerbils. They helped when I had a pair who both came down with respiratory infections. However, in the last couple of years, getting an appointment in a reasonable time frame is near impossible. Those who are pet parents of small animals know that time is of the essence when they become obviously ill. Even though I live in Greenwood, I've since had to start going to a vet close to Zionsville since they're the only other vet in the Indianapolis area that will even see small animals in the first place.
Dec 20, 2024 · Vicki Weber
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