Highlands Pet Hospital

For pet owners in North Carolina, especially those residing in and around Concord, finding a veterinary practice that combines professional medical expertise with genuine compassion can be a top priority. Highlands Pet Hospital in Concord stands out as a facility that strives to offer comprehensive care for your beloved animal companions. While experiences can vary, this hospital is noted for its welcoming atmosphere and a team that demonstrably cares for the well-being of the pets they treat. For many local users, finding a vet they can trust implicitly, especially when faced with challenging diagnoses or complex procedures, is crucial, and Highlands Pet Hospital aims to be that trusted partner in your pet's health journey.

Highlands Pet Hospital is conveniently located at 10050 Edison Square Dr NW, Concord, NC 28027, USA. This accessible location in Concord makes it a practical choice for pet owners across the city and surrounding areas in Cabarrus County and beyond in North Carolina. Situated in a readily identifiable area, the hospital offers straightforward navigation for visits, whether they are for routine check-ups or more involved medical procedures. The ease of access is a significant advantage for pet owners, reducing travel time and potential stress for both pets and their human companions. This central position ensures that a broad segment of the North Carolina pet-owning population can readily access their services.

Highlands Pet Hospital aims to provide a range of veterinary services designed to address the diverse health needs of pets throughout their lives. While detailed service lists are often dynamic and best confirmed directly with the clinic, based on common veterinary practices and the nature of the care highlighted in customer reviews, one can infer their commitment to comprehensive animal health.

• Initial Exams and Consultations: Thorough evaluations for new patients and ongoing assessments for existing ones, forming the basis of personalized care plans.
• General Wellness and Preventative Care: Including routine check-ups, vaccinations to protect against common diseases, and advice on parasite control.
• Diagnostic Services: Utilizing various methods to diagnose illnesses and conditions, which may include blood work, urinalysis, and potentially imaging services (e.g., X-rays, although not explicitly mentioned in reviews, are standard in hospitals performing complex surgeries).
• Surgical Procedures: Performing necessary surgeries, including complex cases like limb amputations, demonstrating a capability for advanced interventions.
• Post-Operative Care: Providing dedicated care and follow-up, including check-in calls the morning after surgery to monitor recovery and offer support.
• Medication Management: Prescribing and managing medications for various conditions, though it's noted that pet owners should always discuss medication options and costs.
• Dental Care: Offering services related to pet dental health, as indicated by quotes for dental cleaning.
• Informative and Respectful Communication: Taking the time to inform pet owners about diagnoses, treatment plans, and answering any questions they may have.

Highlands Pet Hospital's distinguishing features and highlights, as reflected in customer feedback, reveal a practice striving to provide high-quality, compassionate care, even amidst varied experiences. The warmth and dedication of the staff are frequently highlighted.

• Genuine Care and Compassion: A significant highlight repeatedly mentioned by positive reviewers is the evident care the staff and veterinarians, particularly Dr. Rice, show towards pets. One customer emphatically states, "They really care here, you can tell. I’ve been to vets that do not care in the past, and typically it’s evident right off of the bat." Another highlights Dr. Rice as "the most genuine person that truly cares about the well-being of your pet." This genuine empathy is crucial for pet owners, especially when their animals are facing difficult health challenges.
• Welcoming and Warm Environment: Clients consistently describe everyone at the hospital as "very warm and welcoming." This friendly atmosphere can significantly reduce anxiety for both pets and their owners during visits.
• Support for Complex Cases: The hospital demonstrates capability and dedication in handling challenging medical situations, such as a cat with a limb deformity requiring amputation. The thoroughness of care, including initial exams, respectful communication, and post-surgery follow-up (e.g., calls the morning after surgery), showcases their commitment to comprehensive treatment even for severe conditions.
• Informative and Respectful Communication: The staff is praised for being "so informative and respectful," especially when discussing sensitive topics like amputation. This clear and compassionate communication helps pet owners understand their options and feel supported in making critical decisions.
• Dedicated Veterinarians: Dr. Rice is specifically highlighted as being "the most genuine person that truly cares about the well-being of your pet." This individual recognition underscores the impact that specific veterinarians have on building trust and loyalty with clients.
• Commitment to Client Resources: The hospital is described as "an amazing resource for any questions you may have," indicating a willingness to provide ongoing support and information beyond the immediate appointment.
• Mixed Feedback on Pricing and Diagnostic Thoroughness: While many appreciate the care, one review noted "inflated price" for an annual exam and a perceived lack of concern for a specific issue (a bump on the neck, which turned out to be a blackhead, contrasted with their regular vet's quick diagnosis). This suggests that while compassion is evident, pricing and diagnostic approaches for certain conditions might warrant specific discussion by pet owners beforehand.

For appointments or inquiries, Highlands Pet Hospital can be reached by phone at (704) 464-4463. For mobile contact, their number is +1 704-464-4463. The hospital is located at 10050 Edison Square Dr NW, Concord, NC 28027, USA. It is always advisable to call ahead to schedule appointments and discuss your pet's specific needs, including any concerns about pricing for procedures or diagnostics, to ensure the most tailored and satisfactory experience.

For pet owners in North Carolina, particularly those in the Concord area, Highlands Pet Hospital offers a veterinary care option characterized by genuine compassion and a commitment to handling complex cases with dedication. While some experiences may vary regarding pricing or initial diagnostic approaches, the recurring theme of warmth, welcoming staff, and profound care from veterinarians like Dr. Rice provides a strong foundation for trust. For those seeking a hospital that treats pets with kindness and provides comprehensive support through challenging medical journeys, Highlands Pet Hospital aims to be that supportive partner. It's suitable for locals who prioritize a caring environment and are looking for a team that will actively engage in their pet's well-being, even for conditions requiring advanced and sensitive care.

Highlands Pet Hospital

10050 Edison Square Dr NW, Concord, NC 28027, USA