Louisville Veterinary Urgent Care Introduce
For pet owners in Kentucky, the sudden realization that your beloved animal companion needs immediate medical attention can be a source of significant stress. While not every health issue requires a trip to a full-service, 24/7 emergency room, many can't wait for a routine appointment with a regular veterinarian. This is precisely the gap that Louisville Veterinary Urgent Care fills, providing a crucial "middle ground" of care for pets in the Louisville region. Located conveniently on Shelbyville Road, this animal hospital is dedicated to offering efficient, compassionate, and timely treatment for a wide range of non-life-threatening but urgent conditions.
The mission of Louisville Veterinary Urgent Care is to be a responsive and reliable resource for the community, ensuring that your pet receives the care they need when they need it most. They aim to reduce the stress on both pets and their owners by providing a calm, welcoming environment and a team that is trained to handle urgent situations with a professional and friendly demeanor. By focusing on urgent but not critical cases, they help alleviate the pressure on major emergency hospitals, making care more accessible and affordable for the community.
This article will provide a detailed overview of the services, features, and philosophy of Louisville Veterinary Urgent Care. We will explore what makes this locally-owned practice a standout choice for local pet owners, highlighting its commitment to providing high-quality care with a personal touch. From their advanced diagnostic capabilities to their inclusive and friendly atmosphere, you will learn why this is a place worth considering for your pet's urgent care needs.
Louisville Veterinary Urgent Care is located at 12937 Shelbyville Rd # 101, Louisville, KY 40243, USA. This location is easily accessible for residents across Louisville and the surrounding areas, positioned on a main road that makes it simple to navigate to during a moment of concern for your pet. The convenience of its location is a significant benefit, especially when time is of the essence.
The clinic is committed to being an accessible and welcoming space for all. It features a wheelchair-accessible entrance, ensuring that all pet owners can bring their animals in without difficulty. A wheelchair-accessible parking lot and a wheelchair-accessible restroom are also available, demonstrating a thoughtful approach to serving every member of the community. In addition to physical accessibility, the clinic is proud to be an LGBTQ+ friendly and a designated transgender safespace, creating a truly inclusive environment where everyone feels respected and safe. While appointments are recommended to ensure a smooth visit, the clinic understands the nature of urgent care and is prepared to assist with walk-ins.
Louisville Veterinary Urgent Care offers a comprehensive suite of services focused on diagnosing and treating urgent, non-life-threatening conditions. Their capabilities are designed to provide a quick and accurate diagnosis, followed by an effective treatment plan. The services they offer include:
- Urgent Care: This is the core of their practice, providing immediate medical attention for conditions that are not life-threatening but require prompt veterinary care. This includes sudden illnesses, minor injuries, and other health concerns that cause discomfort.
- Diagnostics & Diagnostic Imaging: The clinic is equipped with advanced tools to quickly determine the cause of a pet’s condition. This includes diagnostic imaging services to get a clear internal view of your pet’s health.
- Radiology: As a key part of their diagnostic services, radiology helps in identifying issues like fractures, foreign body ingestion, or internal organ abnormalities.
- Pet Ultrasounds: This non-invasive imaging technique provides a detailed look at a pet’s internal organs, helping to diagnose a variety of conditions with precision.
- Pharmacy: An on-site pharmacy makes it convenient to get any necessary medications for your pet immediately following their examination and treatment.
- Flea Prevention And Control: The clinic also offers services to help protect your pet from fleas and other parasites, a crucial part of maintaining their overall health.
- Well Pet Wednesday: This is a unique offering that caters to routine care on a specific day, demonstrating their commitment to bridging the gap between urgent and preventative services.
The clinic has several standout features that set it apart and make it a highly recommended choice among local pet owners. These highlights are a reflection of their dedication to providing a superior level of service and care.
- Efficient and Convenient Care: Pet owners frequently praise the ease of getting a same-day appointment, whether by booking online or walking in. This efficiency is crucial when dealing with a pet’s unexpected health issue, as it minimizes waiting time and stress.
- Compassionate and Welcoming Staff: The team, including veterinarians and support staff, is consistently described as welcoming, empathetic, and informative. They are known for being excellent with anxious pets and for taking the time to explain a pet's symptoms and treatment options clearly to the owner.
- Locally-Owned: Being a locally-owned business is a significant highlight for many in the community. It creates a sense of trust and personal investment in the local area, which can be hard to find in larger corporate settings.
- Transparent and Respectful Treatment: Clients appreciate that the staff presents various treatment options and respects their final decision. This approach, combined with providing as much time as needed for consultation, empowers pet owners to make the best choices for their companions.
- Clean and Safe Environment: A clean office and the use of fear-free practices, such as giving treats to nervous pets, contribute to a calm and positive experience, even for pets with high anxiety.
For any questions, or to get in touch with the team, you can use the following contact information:
- Address: 12937 Shelbyville Rd # 101, Louisville, KY 40243, USA
- Phone: (502) 792-7600
Louisville Veterinary Urgent Care is an excellent choice for Kentucky pet owners for several compelling reasons. The heartfelt testimonials from clients underscore the value they provide. One pet owner shared a story of their dog breaking out in hives, and they were able to get a same-day appointment with ease. They specifically highlighted the welcoming and informative nature of Dr. Pelfrey and the staff, as well as the sense of comfort that comes from supporting a locally-owned business.
Another powerful review came from an owner who drove an hour from Indiana for the service, stating that the long drive was "worth the service received." This owner of a 16-year-old anxious dog was amazed at how calm their pet was throughout the process. The staff’s empathy and respect for the owner's decision-making, along with the clean office and a simple act of kindness like giving treats, left a lasting positive impression. These personal accounts illustrate that Louisville Veterinary Urgent Care excels at more than just medical treatment; they provide a holistic, compassionate experience that prioritizes the well-being of both the pet and the owner. This makes them a reliable, caring, and trustworthy partner in your pet’s health journey, bridging the crucial gap between a routine vet visit and a full-blown emergency.
Louisville Veterinary Urgent Care Services
Veterinarian
- Diagnostics
Veterinarians use a variety of veterinary tools to diagnose disease, to monitor disease progression or response to therapy, and to screen for the presence of underlying disease in apparently healthy animals.
- Radiology
Digital radiography is used to examine your pet’s organs and their reproductive, cardiopulmonary, urinary, and gastrointestinal systems. This non-invasive procedure produces images that allow a veterinarian to get an in-depth look at issues that are affecting your pet.
- Urgent Care
Urgent care falls between emergency care and regular vet visits. This is for pet owners with a pet in non-life threatening condition, seeking urgent medical attention.
- Pet Ultrasounds
Ultrasounds look at a pet's organs and allow veterinarians to locate, assess, and diagnose pregnancy, tumors, blockages, or other internal events. Ultrasounds can pick up information better than x-rays.
- Flea Prevention And Control
Flea pills are oral insecticides that help control, treat, and prevent flea infestations in dogs. There are several different types of flea pills out there commonly prescribed by veterinarians. Each has a different active chemical ingredient that targets fleas in a unique way.
- Pharmacy
Our online pharmacy gives you access to our pharmacy portal through the website and connects to the prescriptions approved and ships pet medication to you.
- Diagnostic Imaging
They are often used to help detect fractures, tumors, injuries, infections, and deformities. Although radiographs may not give enough information to determine the exact cause of your pet's problem, they can help your veterinarian determine which other tests may be needed to make a diagnosis.
- Well Pet Wednesday
Affordable, transparent pricing for vaccines, routine testing, and prevention
Emergency Veterinarian Service
- Emergency Veterinary Care
The emergency veterinarian is a specialist that provides medical care to animal patients at animal hospitals and emergency clinics. It's also typical for emergency veterinarians to work with veterinary internal medicine specialists and surgeons at larger veterinary hospitals.
Louisville Veterinary Urgent Care Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointments recommended
Louisville Veterinary Urgent Care Photos










Louisville Veterinary Urgent Care Location
Louisville Veterinary Urgent Care
12937 Shelbyville Rd # 101, Louisville, KY 40243, USA
Louisville Veterinary Urgent Care Reviews
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★ 5★ 4★ 3★ 2★ 1We had such a great experience at Louisville Veterinary Urgent Care. Excellent, efficient, and convenient care! My dog broke out in hives, and I needed to get her seen. It was easy to make an appointment online and get seen same day. Dr. Pelfrey and staff were welcoming and informative. They were so good with my dog and gave her appropriate treatment. Plus, this office is locally owned, which feels hard to find in vet care. Highly recommend!
February 08 · Dare SuttonI have a 16 year old fur baby who has very high anxiety, but he was so calm and well behaved during the whole process. After taking samples, they presented me with treatment options, and gave us as much time as we needed. They were very empathetic and respected our decision. I live in Madison, Indiana, but the hour drive was worth the service we received. Very clean office and the best part (at least for my baby) was the treats he was given. I will definitely use them the next time for all my fur baby's needs!
February 03 · Carolyn MendezIf you’re looking for high-quality after-hours veterinary urgent care in Louisville, I highly recommend Louisville Veterinary Urgent Care. We recently had an emergency with my mother’s show dog, who had a severe paw injury while at the Louisville dog show—a deep laceration that went through the full thickness of her pad and webbing. It was an incredibly stressful situation, but Dr. Pelfrey and his amazing team (including Brittany and Dakota) provided exceptional care from start to finish.They were not only highly skilled and professional but also so considerate and gentle in their handling of Misty. The exam rooms look more like a living room so the dogs (we had both along due to timing of the injury) were literally playing, jumping on and off the couch, and into the laps of the staff while we were checked in and they did their exam. They had no clue they were at the vet! They performed advanced monitoring while she was under and excellent pain management throughout. They were able to sedate her within minutes of arrival and perform the full wound repair onsite that same evening—in half the time or far less than it would have taken had we gone to an inundated ER clinic. And because she’s a show dog, they were even thoughtful about how they clipped and shaved her paw to preserve her coat’s appearance while ensuring it would heal perfectly.Their team also handled our Trupanion insurance claim at check out, which made the process smooth and stress-free. The next day, they followed up with a personal call to check on her recovery—such a thoughtful touch.If your pet needs urgent veterinary care in Louisville, this is a fantastic choice. Compassionate staff, top-tier medical care, and a real commitment to both pets and their people.
April 08 · Heather BlakemanSaved my Spartacus Rex on a Saturday when no one else had availability to see him. The staff are amazing! Easy going, friendly, calming and take their time. The veterinarian put me at ease almost instantly. Diagnostic recommendations were on point and he is now back to his old self. I would highly recommend them to anyone that is a great advocate for their pet and wants quality care at reasonable prices.
December 13 · Laurie Noel SchindlerThey helped my baby Bear so much with his swollen eye today. Honestly my favorite vet experience I’ve had with my baby boy. He had SO much swelling in his upper eyelid that they determined was most likely from a sting or bite. He received a steroid shot and Benadryl shot, along with a topical antibiotic. He was already starting to get better on the drive home! Thank you so much! Everyone should go here for their pets urgent health needs! Thank you 🩷
October 28 · Karlin Kimmel
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