New Hope Pet Vet Introduce
For pet owners in Cleveland and the greater Tennessee region, our animals are integral to our families. Their health and well-being are of the utmost importance, and entrusting their care to a veterinary team that is both skilled and compassionate is a top priority. New Hope Pet Vet has earned a reputation as a trusted and beloved veterinary hospital in the community, with a team dedicated to providing a superior level of care for both pets and their owners. This article will offer a comprehensive look into what makes New Hope Pet Vet an exceptional choice for anyone seeking a veterinary partner for their beloved companion.
New Hope Pet Vet operates on a foundation of genuine love and dedication for animals. The clinic’s philosophy is centered on compassion, expertise, and a commitment to communication. As noted by grateful clients, the veterinarians, including Dr. Bain, Dr. Casey, and Dr. Heise, are not only brilliant in their fields but also possess a remarkable level of kindness and empathy. The team's ability to handle highly complex and emotional cases, such as a life-saving surgery for a German Shepherd with cancer, while providing unwavering support and answering every question with patience, sets them apart. This level of personalized care builds an incredible amount of trust and loyalty, making clients feel like they are part of a family, not just another appointment. The staff’s willingness to go above and beyond, even by answering calls during busy times, speaks volumes about their dedication.
New Hope Pet Vet is conveniently located at 345 New Hope Rd SE, Cleveland, TN 37323, USA. The hospital is easily accessible for residents across the area, offering a free parking lot for clients. The facility is designed with accessibility in mind, providing a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful features ensure a comfortable and stress-free visit for all community members. Given the high demand for their exceptional services, the hospital operates on an appointment-required or recommended basis. Scheduling in advance helps the team to manage their time efficiently and provide each pet with the focused attention and high-quality care they deserve.
New Hope Pet Vet is a full-service small animal hospital that provides a comprehensive range of medical and surgical services, as well as a variety of convenience-based offerings. Their capabilities extend far beyond routine check-ups, ensuring that your pet can receive consistent, high-quality care throughout its life.
The extensive list of services offered includes:
- Annual Exams & Vaccinations: Providing routine check-ups, vaccines, and wellness care for dogs and cats of all ages.
- Pet Dentistry: Offering professional dental cleanings and other pet dentistry procedures to ensure optimal oral health.
- General Surgery & Minor Surgical Procedures: Performing a wide range of surgeries, from routine spays and neuters to more complex, specialized procedures.
- Digital X-Rays & Ultrasound: Utilizing advanced diagnostic imaging to get a clear picture of your pet's health.
- Lab Tests: On-site laboratory services for quick and accurate diagnostic results.
- Hospice Care: Providing compassionate end-of-life care to ensure pets are comfortable and their owners feel supported during a difficult time.
- Boarding & Pet Sitting: Offering a safe and clean environment for pets with both dog and cat boarding options, including pet resort services.
- Flea and Tick Prevention: Providing preventative medicine and nutritional counseling to keep your pet healthy.
- Full Pharmacy: An on-site pharmacy for convenient prescription refills.
- Microchipping: Offering microchipping services to provide a permanent form of identification.
New Hope Pet Vet is distinguished by its holistic approach to animal care, combining technical expertise with genuine heart.
- Highly Skilled and Compassionate Team: The glowing reviews highlight Dr. Bain, Dr. Casey, and Dr. Heise as brilliant surgeons who also possess immense kindness and compassion. The team’s dedication to saving a German Shepherd's life through a complex surgery is a powerful testament to their skills and commitment.
- Comprehensive Medical & Surgical Care: From routine parasite screening to life-saving surgeries, the hospital is equipped to handle a wide spectrum of veterinary needs, offering pet owners peace of mind.
- Exceptional Client Communication: Clients are consistently impressed with how the team listens to every concern, answers all questions with patience, and provides full support, even during the most difficult of times.
- Convenient Ancillary Services: The availability of boarding, pet sitting, and an on-site pharmacy adds a layer of convenience that simplifies pet ownership for busy families.
- Accessibility: The wheelchair-accessible amenities throughout the property demonstrate a commitment to serving the entire community and ensuring a comfortable visit for all.
Choosing New Hope Pet Vet is a decision rooted in a desire for exceptional care, personal support, and deep-seated trust. The client testimonials powerfully illustrate that this is not just a business, but a team that genuinely cares about the animals they treat and the people who love them. The story of the German Shepherd who was given a "second chance" at life is a poignant example of the hospital’s medical brilliance and its profound compassion. It is this combination that truly sets them apart in the Cleveland, TN, area.
Beyond their surgical expertise, the team’s commitment to routine care is equally impressive. The consistent praise for their love and dedication in caring for both dogs and cats, from annual exams to dental cleanings, shows that every patient receives the same high standard of care. This comprehensive approach means you do not have to compromise on quality for any of your pet's needs. From puppy and kitten care to hospice services, New Hope Pet Vet can be your trusted partner throughout your pet’s entire life. The fact that they prioritize client communication and education, making you a fully informed partner in your pet’s treatment, is an invaluable service. For anyone in Tennessee seeking a veterinary hospital that combines technical skill with heartfelt compassion, New Hope Pet Vet is an unparalleled choice.
Contact Information:Address: 345 New Hope Rd SE, Cleveland, TN 37323, USAPhone: (423) 715-1477
New Hope Pet Vet Services
Veterinarian
- Annual Exams
- Annuals and Vaccines
- Baths
- Boarding
- Care Credit
- Cat Boarding
- Dental Cleanings
- Digital X Rays
- Digital X-Rays
- Dropping Off
- Flea And Tick Prevention
- Full Pharmacy
- General Surgery
- Hospice Care
- Kitten Vaccinations
- Lab Tests
- Medicine And Surgery
- Microchipping
- Minor Surgical Procedures
- Nutritional Counseling
- Nutritional counseling
- Parasite Screening And Heartworm Testing
- Parasite screening and heartworm testing and treatment
- Pet Dentistry
- Pet Hospital
- Pet Pharmacy
- Pet Resort
- Pet Sitting
- Pet dentistry
- Physical Exam
- Prescription Refills
- Puppy And Kitten
- Scheduled Appointment
- Small Animal Medicine
- Surgery Surgery
- Surgery Treatment
- Ultrasound
- Vet Medical
- Your Pets Treatment
New Hope Pet Vet Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Parking
- Free parking lot
New Hope Pet Vet Photos










New Hope Pet Vet Location
New Hope Pet Vet
345 New Hope Rd SE, Cleveland, TN 37323, USA
New Hope Pet Vet Reviews
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★ 5★ 4★ 3★ 2★ 1Our family has been taking our pets to New Hope Pet Vet for almost two years now, and it has truly been the best decision we have made for their care. Dr. Bain and his wonderful team have shown such love, compassion, and dedication in caring for our fur babies—both dogs and cats. We feel so blessed knowing they are in such capable and caring hands.
August 29 · Vasthi GalindoI will be forever grateful to Dr. Bain, Dr. Casey, and Dr. Heise for saving my German Shepherd’s life. She was diagnosed with cancer and had to undergo a long, complex surgery that included amputating her leg. It was one of the hardest things I’ve ever gone through, but thanks to these amazing doctors, she made it through safely and is now on the road to recovery.Their kindness, compassion, and expertise were beyond anything I could have hoped for. They truly listened to every concern, answered all my questions with patience, and always made time for me—even picking up the phone when I called, no matter how busy they were. I felt 100% supported and knew my dog was in the best hands possible.Dr. Bain, Dr. Casey, and Dr. Heise are not only brilliant surgeons—they are caring, dedicated people who clearly love what they do. I can’t thank them enough for giving my girl a second chance. If you ever need exceptional veterinary care, I highly recommend this team. They are simply the best.
July 02 · Maryna KlochkoI have used New Hope in the past for my dog. I was always happy with their service. Today they went beyond good service, and provided excellent care.I found a stray dog on my road, and after trapping and keeping her confined while I figured out what to do, I realized she had puppies. My neighbors and I banded together to find the puppies, and I brought them to the office to be aged to make sure they could be rehomed safely.They helped no charge, and dewormed them for free, even though I was willing to pay. The puppies were seen quickly by Dr. Bain to confirm they were healthy, and a vet tech handled each pup, and reviewed the concerning puppy for more time.Polk county has a severe stray dog problem, and they pitched in without concern for themselves. Thank you, Momma dog did her best to make healthy puppies, and I know she appreciates your help. I do as well.It’s on us who live here to handle stray dogs as we do not have a humane office, or animal control- and I very much appreciate them helping in the ways they could.
January 27 · Carrie SoulliereWe love New Hope! They did a great job today with the chaos of our three Britt’s for the annual shots and suggested a great one time yearly heart worm preventative. Dr. Bart, Dr. Casey and team were attentive and personal.
April 11 · Rusty AsbleI wish I would have taken my baby girl to this vet when I first moved here. This is the BEST vet I have been to yet for her whole 13 years of life. They are kind, they listen to anything and every concern without question, they have the best prices for what they offer (which are even surgeries!!!), want to solve the/a problem[s] instead of just 'not knowing' or surface level help, etc etc.My baby has been here a month so far and is getting her cancer tumors removed at the end of this month, so this will be the biggest test but so so far they are so quick, so kind, and besides her specialty vet this has been the first experience I have ever seen my anxious dog approach and want pets/is comfortable with both the nurses and docs without treats or anything involved. She typically shivers or pants and stays towards the exit or me during her visits, but not here which has amazed me and means that much more that she trusts them immediately. Wish us luck on the surgery and PLEASE TAKE THEM HERE of all vets in Cleveland, and I've been to so many, this one is top notch with everything.
February 09 · ItsSybil
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