Susan M. Markel Veterinary Hospital at the Richmond SPCA

For pet owners in Virginia, particularly within the Richmond area, ensuring the health and happiness of our animal companions is a top priority. However, the cost of quality veterinary care can sometimes be a barrier. This is where the Susan M. Markel Veterinary Hospital at the Richmond SPCA steps in, offering a remarkable solution. As a non-profit, full-service veterinary hospital, it stands out for its commitment to providing high-quality, compassionate care at an affordable cost to income-qualified families, pets adopted from the Richmond SPCA, and other eligible groups. This facility is more than just a veterinary clinic; it's a testament to the Richmond SPCA's broader mission of building a more compassionate community by ensuring that all pets have access to the medical attention they need to thrive. Whether it's for routine wellness or more complex medical needs, this hospital embodies a deeply caring approach, as evidenced by numerous heartfelt testimonials from grateful pet parents.

The Susan M. Markel Veterinary Hospital is conveniently located at 2519 Hermitage Rd, Richmond, VA 23220, USA. This central Richmond address makes it highly accessible for residents not only in the City of Richmond but also in the surrounding counties of Hanover, Henrico, Chesterfield, Goochland, and Prince George. Its strategic placement on Hermitage Road, a well-known thoroughfare, means easy navigation for clients traveling from various parts of the Greater Richmond region. Ample parking is typically available, reducing stress upon arrival, which is especially beneficial when you have a pet accompanying you. The hospital's affiliation with the Richmond SPCA campus further enhances its visibility and ease of access, making it a familiar landmark for many in the community who are already aware of the SPCA's valuable work. This accessibility underscores their mission to serve a broad segment of the community, ensuring that financial constraints do not prevent pets from receiving necessary medical care.

The Susan M. Markel Veterinary Hospital offers a comprehensive range of outpatient veterinary services for dogs and cats, prioritizing the health and well-being of their patients. Their offerings are designed to provide essential care, from preventative measures to addressing specific health concerns.

• Wellness Care: This includes routine wellness and sick exams with a veterinarian, along with technician appointments for basic services. Preventative care is a cornerstone of their approach, aiming to keep pets healthy and detect issues early.
• Dentistry and Dental X-rays: For pets whose dental disease is impacting their quality of life, the hospital provides non-routine dentistry services, including dental x-rays, to address oral health issues.
• Spay and Neuter Surgery: A crucial service for pet population control and individual animal health, the hospital offers spay and neuter procedures. They also operate Smoky's Spay & Neuter Clinic for shelters, rescues, and Trap-Neuter-Vaccinate-Return programs.
• Palliative and End-of-Life Care: Demonstrating compassion through all stages of a pet's life, they provide palliative care and support during end-of-life decisions, ensuring comfort and dignity.
• In-house Laboratory and Radiology Services: Equipped with diagnostic capabilities, the hospital can perform in-house laboratory tests and radiology (X-rays) to aid in accurate and timely diagnoses.
• Wound Repair and Management: They provide care for various wounds, focusing on effective treatment and management for proper healing.
• Puppy and Kitten Care: Comprehensive care for the youngest pets, including initial exams, vaccinations, and guidance for new pet owners.
• Acupuncture and Laser Therapy: Offering alternative and complementary therapies to address pain and promote healing for certain conditions.
• Geriatric Care: Specialized attention for senior pets, addressing age-related health issues and promoting comfort in their golden years.
• Select Surgical Procedures: Beyond spay/neuter, they perform various other surgeries on a case-by-case basis as resources allow, including but not limited to cranial cruciate ligament repair (CCL), femoral head osteotomy (FHO), foreign body removal, amputation, cystotomy (bladder stone removal), hernia repair, mass removal, and enucleation (eye removal).
• Online Pharmacy: For existing clients, the hospital offers an online pharmacy to conveniently order medications, parasite preventatives, and other supplies for home delivery.

What truly sets the Susan M. Markel Veterinary Hospital apart, and why it is so highly regarded by its clients, are its unique features and the unwavering dedication of its team.

• Affordable, High-Quality Care: A primary highlight is their mission to make veterinary care accessible. They offer low-cost, full-service care for pets of income-qualified guardians, Richmond SPCA alumni, and other specific groups. This commitment helps prevent pet relinquishment due to the cost of care, a crucial aspect of their no-kill philosophy.
• Compassionate and Dedicated Staff: As highlighted in customer reviews, the staff's genuine love and concern for pets and their owners are palpable. Clients consistently praise the team for their kindness, empathy, and support, even during difficult times such as end-of-life decisions. The team treats pets "like extended family."
• Part of the Richmond SPCA's No-Kill Mission: The hospital operates as an integral part of the Richmond SPCA, a national no-kill leader in animal welfare. This affiliation means a holistic approach to animal well-being, from rescue and adoption to comprehensive medical care.
• Client-Centered Approach: The hospital strives to build trust and prioritize effective communication with pet guardians. They take the time to explain diagnoses and treatment plans, ensuring pet owners are informed and comfortable with the care their pets receive.
• Focus on Preventing Pet Relinquishment: A core value is to help keep pets with their loving families. By offering affordable services, they directly address one of the most common reasons pets are surrendered to shelters, thereby strengthening the human-animal bond in the community.

To connect with the Susan M. Markel Veterinary Hospital at the Richmond SPCA for appointments or inquiries, please use the following contact information:

Address: 2519 Hermitage Rd, Richmond, VA 23220, USA

Phone: (804) 521-1330

Mobile Phone: +1 804-521-1330

It is important to note that the hospital primarily provides outpatient services and has specific client qualification requirements due to its mission to provide affordable care. New patient intake capacity may vary, so it is advisable to call ahead to discuss eligibility and schedule appointments. Their hours of operation are generally Monday through Friday, 8:00 AM to 6:00 PM, with Saturdays varying (please call to confirm) and Sundays closed.

For residents of Richmond, Virginia, and the surrounding areas, the Susan M. Markel Veterinary Hospital at the Richmond SPCA is an exceptional choice for veterinary care, particularly for those seeking high-quality, compassionate services that are also affordable. The genuine love and concern expressed by the staff, as echoed in numerous positive reviews, create a supportive and caring environment for both pets and their owners. As one grateful client shared, the staff are "amazing" and take "the best care of my cats," even through "very tough times." Another highlighted the "unwavering compassion and support, even during the hardest goodbyes." This level of empathy, combined with a comprehensive suite of services including preventative care, dentistry, and even complex surgeries, ensures that your pet's health needs are met with professionalism and heartfelt dedication. The hospital's unique model, focused on accessibility and preventing pet relinquishment, makes it a vital resource for the community, ensuring that financial constraints do not compromise a pet's well-being. By choosing the Susan M. Markel Veterinary Hospital, you're not just securing excellent medical care for your pet; you're also supporting a facility that contributes significantly to the welfare of animals throughout the Virginia region. It truly is a place where every animal is treated with the care and kindness they deserve.

Susan M. Markel Veterinary Hospital at the Richmond SPCA

2519 Hermitage Rd, Richmond, VA 23220, USA