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Brothers PetsVet Near MeMichiganSanilac CountyMarletteVet in Main StreetTown & Country Animal Care Inc
Town & Country Animal Care Inc ico

Town & Country Animal Care Inc

Veterinarian ★4.0

3150 Main St, Marlette, MI 48453, USA

4.0
I’m in customer service and I can say I’ve had literally nothing but issues with this office. Can never get a call back, can never get an answer. Just moved to area and have 13 horses and I’ve been trying to establish care with them for over 4 months. Can’t even get an appt scheduled, the office has been rude to me and my spouse. I’m literally begging them to take my money and can’t even get a phone call returned from them or an appt scheduled. I hate leaving bad reviews, I really do but this has been a nightmare trying to get anything scheduled with them. At one point we had a medical emergency with one of our horses, called in and the lady basically said well what do you want us to do? I think that’s pretty self explanatory, we needed to get him in to the office or have the vet come to our home and neither option was offered to us. Lady basically said well he’s old not much we can do anyway. Old or not that horse is a part of our family and deserved care when he was nearly dying. I’ve heard great things about the vet himself, but I’ve yet to meet or speak to him bc I can’t even get an appt scheduled with him!At first they told us they would schedule us for a farm visit back in June, never received a call back on that. After over 4 months of trying to get them to our house or an appt in the office someone just told me today they are no longer accepting new clients. Would have been great info to have when we first reached out to them. Literally have 13 horses and they won’t even try to work with us and they are only vet even reasonably close to us. Truly disappointing that I have to now find a different vet and haul the horses there. - Jonathan Lamet
Town & Country Animal Care Inc Overview Intro Services Detail Photos Location Reviews

Town & Country Animal Care Inc Introduce

For residents of Michigan's Thumb region, particularly in and around Marlette, finding a veterinarian who is equipped to handle the diverse needs of both large farm animals and small household pets is crucial. Town & Country Animal Care Inc is a local veterinary clinic that serves this unique niche, offering a blend of traditional in-office services and convenient farm and home visits. The clinic’s name itself reflects its mission: to provide professional veterinary care for animals whether they live in a town home or on a country farm. Their comprehensive approach to animal health, from preventive care to dealing with acute issues, makes them a significant resource for the local community. This article will provide an overview of what Town & Country Animal Care Inc offers, while also acknowledging the varying experiences of community members to provide a factual and balanced perspective.

The core philosophy of Town & Country Animal Care Inc is centered on a dual commitment to the health of both small pets and large animals. They are a valuable partner for local farmers and horse owners, providing essential services like farm visits and large animal care. This service is a major convenience for those who cannot easily transport their animals to a clinic. The practice also offers home visits for smaller pets, further demonstrating its dedication to client convenience and animal comfort. They focus on providing a full range of pet care, including heartworm and parasite prevention, as well as essential services like teeth cleaning. However, it is important to note that public feedback regarding their customer service and appointment scheduling has been mixed. Some clients have reported a lack of communication and difficulty in establishing care, particularly for new clients with multiple animals, while others praise the veterinarian's skills. This highlights the importance of clear communication and setting expectations for service.

Town & Country Animal Care Inc is located at 3150 Main St, Marlette, MI 48453, USA. This central location in Marlette makes it a convenient option for residents of the town and surrounding rural areas. The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features are a thoughtful addition that ensures the clinic is welcoming and easy to navigate for all clients. The facility also provides a standard toilet for client use.

The clinic operates primarily on an appointment-based schedule, with appointments being required or at least highly recommended. For the convenience of their clients, they offer both in-office visits and off-site services like farm and home calls. This dual approach is particularly beneficial for the rural community they serve. However, some reviews indicate that scheduling appointments, particularly for new patients, can be a challenge. It is therefore a good idea to be persistent and patient when trying to establish care or book a visit, particularly if you have a large number of animals.

Town & Country Animal Care Inc provides a comprehensive suite of veterinary services that cater to a broad range of animals.

  • Large Animal & Farm Care: The clinic specializes in the care of large animals, including farm animals and horses. Their services include essential farm visits and farm calls, which are crucial for the health management of livestock that cannot be easily transported.

  • General Pet Care: They offer comprehensive care for smaller animals, including routine pet care and veterinary care. This includes essential services like teeth cleaning for dogs and cats.

  • Preventive Health: A key focus of the practice is preventive medicine. They offer services like heartworm prevention and parasite prevention, which are vital for maintaining the long-term health of both large and small animals.

  • Convenience Services: In addition to farm calls, the clinic also offers home visits for pets, which can be a huge help for owners with elderly, anxious, or multiple pets. This service model is built around making vet care as convenient as possible for the client.

These services demonstrate a clinic that is well-rounded and committed to serving the diverse needs of the Michigan community, from the urban pet owner to the rural farmer.

Several key features and highlights distinguish Town & Country Animal Care Inc as a unique veterinary practice in the Michigan region.

  • Dual-Focus on Large and Small Animals: The ability to provide expert care for both large farm animals and small companion pets is a significant highlight. This makes them a one-stop-shop for many rural families who have a mix of animals.

  • Farm and Home Visit Services: The availability of farm calls and home visits is a major convenience and a crucial service for the local agricultural community. This saves owners the stress and difficulty of hauling large animals for a check-up.

  • Comprehensive Preventive Care: The clinic's focus on preventive measures, such as heartworm and parasite prevention, helps pet owners proactively manage their animal’s health and potentially avoid more serious and costly issues down the road.

  • Physical Accessibility: The wheelchair-accessible car park, entrance, and toilet are important features that show the clinic’s commitment to being an inclusive and welcoming space for all members of the community.

While these features are a definite plus, potential clients should be aware of the mixed reviews regarding customer service and responsiveness.

For those in Marlette and the surrounding areas, contacting Town & Country Animal Care Inc is the first step toward securing care for your animals.

Address: 3150 Main St, Marlette, MI 48453, USA

Phone: (989) 635-4281 or +1 989-635-4281

Given that appointments are required, it is best to call ahead to schedule your visit. Be prepared that you may need to be persistent to get a response, as noted in some of the customer reviews.

What is it that makes Town & Country Animal Care Inc worth choosing for your veterinary needs in Michigan? The primary value lies in its unique expertise and service model. For owners of large animals in the Marlette area, the clinic's farm visit service is a rare and essential offering that can significantly reduce the stress and logistics of animal health management. For pet owners, the option of home visits and the focus on preventive care are highly beneficial. The fact that they handle both small pets and livestock makes them a versatile and efficient choice. However, it's crucial for prospective clients to manage their expectations regarding customer service and communication, as this has been a point of friction for some. While there may be challenges with scheduling, the quality of care provided by the veterinarian, as mentioned in positive reviews, is a strong factor in their favor. For those willing to navigate the scheduling process, the specialized and convenient care for a wide range of animals makes Town & Country Animal Care Inc a valuable local resource.

Town & Country Animal Care Inc Services

  • Veterinarian

  • Large animals
  • Comprehensive Care
  • Farm Animals
  • Farm Calls
  • Farm Visits
  • Heartworm Prevention
  • Home Visits
  • Parasite Prevention
  • Pet Care
  • Teeth Cleaning
  • Veterinary Care

Town & Country Animal Care Inc Details

  • Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Amenities

  • Toilet
  • Planning

  • Appointment required
  • Appointments recommended

Town & Country Animal Care Inc Photos

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Town & Country Animal Care Inc Location

Town & Country Animal Care Inc

3150 Main St, Marlette, MI 48453, USA

Town & Country Animal Care Inc Reviews

An average rating of ★4.4 from 105 user reviews.

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