Veterinary Emergency Group

When a pet emergency strikes in Phoenix, every second counts. Finding a reliable, compassionate, and skilled veterinary team that is ready to act immediately is essential for both your peace of mind and your pet's well-being. Veterinary Emergency Group (VEG) on East Camelback Road is a unique and highly-regarded option for 24/7 emergency veterinary care. They have redefined the emergency vet experience by focusing on a customer-centric model where the pet and their owner stay together throughout the entire process. This is not your typical emergency vet; it's a place built on the principles of transparency, kindness, and immediate action.

The staff at VEG understands the panic and stress that come with a pet emergency. Their mission is to help people and their pets when they need them most, whether it's the middle of the night, a weekend, or a holiday. The team is comprised of professionals who are not only highly skilled but also deeply compassionate, "literally living their calling," as one reviewer put it. They are ready to triage and treat all kinds of pets—from traditional cats and dogs to birds and exotic animals—right from the moment you walk through the door. This commitment to immediate, hands-on care is what sets them apart and provides a calming presence during a chaotic time.

Veterinary Emergency Group is located at 2196 E Camelback Rd, Phoenix, AZ 85016. Situated on a main road, the hospital is easily accessible from various parts of Phoenix and the surrounding areas. The facility is designed with comprehensive accessibility in mind. It features a wheelchair-accessible entrance, wheelchair-accessible parking lot, wheelchair-accessible restroom, and wheelchair-accessible seating. The hospital is open 24/7, meaning no appointment is needed to be seen, and emergency care begins the moment you arrive. This availability is a critical feature, providing a lifeline for pet owners at any hour. They accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making the process as convenient as possible.

Veterinary Emergency Group specializes exclusively in emergency and urgent veterinary care. They are equipped to handle a wide variety of critical situations and are prepared to treat all types of animals, including exotic pets, birds, and even large animals if they can fit through the door.

• 24/7 Emergency and Urgent Care: The core of their service is providing immediate, high-quality care for any pet emergency. This includes accidents, injuries, poisonings, complex illnesses, and more. Their staff is on-site at all hours, ready to triage and begin treatment as soon as you arrive.

• On-Site Diagnostics and Treatment: To provide immediate answers, VEG performs a range of diagnostics right on the spot. This includes x-rays, ultrasounds, and other testing to quickly diagnose issues like fractures, foreign object ingestion, or internal bleeding. This rapid turnaround allows the veterinary team to formulate a treatment plan without delay.

• Surgical Procedures: A high-quality veterinarian is always on site for emergency operations. The team is skilled in performing a range of emergency surgeries for conditions that require immediate intervention, such as internal bleeding or abscess drainage.

• End-of-Life Care: When a pet's health condition becomes untenable, VEG provides compassionate end-of-life care, offering support and guidance to help families through this difficult time.

• Care for Exotic Animals and Birds: Unlike many emergency clinics that only treat dogs and cats, VEG extends its care to a wide range of species, including birds, reptiles, and other exotic pets. This is a critical service for a demographic that often struggles to find emergency care.

What truly sets Veterinary Emergency Group apart is its revolutionary approach to client and patient care, which is praised time and again in customer reviews.

• Stay-Together Philosophy: VEG has a groundbreaking "stay together" model. This means that unlike many other emergency hospitals where pets are taken to the back, you are encouraged to stay with your pet in a private room or even in the open treatment area throughout the entire process. This reduces stress for both the pet and the owner and provides complete transparency.

• Immediate Triage and Care: When you arrive, there is no waiting in a lobby. A team member immediately takes you and your pet to a private room to assess the situation and begin the care plan right away. This rapid response is critical during an emergency.

• Exceptional and Compassionate Staff: Reviews consistently highlight the staff's professionalism, empathy, and kindness. One reviewer was "forever grateful" for the care their dog received, and another praised the team for their "amazing" and compassionate care that saved their dog's life. The team goes above and beyond to make a scary situation as comfortable as possible.

• Transparent and Client-Focused: The open-concept hospital and the stay-together policy ensure complete transparency. You are involved in every aspect of your pet’s treatment. The staff also takes the time to explain the care plan and costs clearly, helping to alleviate anxiety about the process and the bill. They are known to be accommodating and helpful with payment options.

• Inclusive Environment: The hospital identifies as LGBTQ+ friendly and a transgender safe space. This commitment to inclusivity ensures that all members of the community feel safe and welcome during what is likely a very stressful time.

For immediate emergency care for your pet, or to ask a veterinarian a question over the phone, you can contact the hospital using the information below.

Address: 2196 E Camelback Rd, Phoenix, AZ 85016, USA

Phone: (602) 671-0331

Mobile Phone: +1 602-671-0331

For Phoenix residents in a pet emergency, the choice of a veterinary hospital is critical. Veterinary Emergency Group stands out as a top-tier option for its unique and compassionate approach. The provided customer reviews underscore this perfectly. One client whose dog was experiencing a septic infection was "forever grateful" for the team that "helped save Max on his worst day." The reviewer was impressed not only by the successful medical procedure but also by the "amazing care" that Max received.

Another client, whose dog was having difficulty urinating, immediately recognized the high level of service. They stated, "Care is top notch! 100% recommend." The fact that they were provided a private room right away and that care began immediately speaks to VEG’s efficient and client-focused model. This is a stark contrast to the long wait times often associated with emergency rooms. The ability to stay with your pet the entire time provides immense comfort and peace of mind during a crisis.

The combination of their specialized emergency expertise, 24/7 availability, and profoundly compassionate approach makes Veterinary Emergency Group an unparalleled resource in the Phoenix area. They handle everything from common issues to complex surgeries for all types of animals. Their unique "stay-together" policy and commitment to transparency are not just business practices; they are a testament to their dedication to easing the fear and stress that come with a pet emergency. For any pet owner in a moment of crisis, VEG is a place that delivers on its promise of expert, compassionate, and immediate care.

Veterinary Emergency Group

2196 E Camelback Rd, Phoenix, AZ 85016, USA