Veterinary Emergency Group (VEG) San Ramon: Premier Emergency Vet Care in California

Veterinary Emergency Group Introduce

In times of unexpected crisis with a beloved pet, having access to a reliable, professional, and compassionate emergency veterinary service is not just a convenience—it's a necessity. For residents of San Ramon and the wider Bay Area, the Veterinary Emergency Group (VEG) stands as a beacon of hope and exceptional care. Unlike a typical veterinary clinic, VEG is an emergency animal hospital, open 24/7, dedicated solely to handling urgent and life-threatening situations for pets. This article provides a comprehensive overview of VEG San Ramon, highlighting its unique approach to emergency care, its state-of-the-art facilities, and the compassionate team that makes it a trusted name in California's veterinary landscape.

The philosophy at VEG is built on a foundation of transparency, empathy, and immediate action. They understand that a pet emergency is a highly stressful and emotional experience for pet owners. From the moment you arrive, the staff works to reduce that stress by allowing you to stay with your pet throughout the entire process, including examinations and treatments. This "open-door" policy is a cornerstone of their care model, fostering trust and providing immense comfort during a scary time. The team is not just treating a medical condition; they are caring for a cherished family member and their human companions. This is reflected in their willingness to explain every step, provide clear diagnoses, and offer support to pet owners, as shown in numerous heartfelt reviews. The focus is on providing prompt, expert medical attention while maintaining a supportive and caring environment.

Veterinary Emergency Group is strategically located at 2431 San Ramon Valley Blvd, San Ramon, CA 94583, USA. This location makes it a central and easily accessible option for pet owners in San Ramon, Danville, Dublin, and other surrounding communities in the East Bay. Situated along a major thoroughfare, the clinic is simple to find, which is crucial in a time-sensitive emergency. The building is well-marked and designed for easy in-and-out access.

Accessibility is a top priority at VEG San Ramon, ensuring that every pet owner can get the help they need without additional stress. The facility offers a wheelchair-accessible car park, a wheelchair-accessible entrance, and wheelchair-accessible seating, making the entire process, from arrival to waiting, as smooth as possible for clients with mobility challenges. The presence of both a toilet and a gender-neutral toilet reflects a commitment to providing a safe, comfortable, and inclusive space for everyone in the community. The clinic also accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments, providing flexible and convenient options during an already stressful time.

As a specialized emergency and urgent care facility, VEG offers a specific yet comprehensive range of services to address a wide variety of critical pet health issues.

Accidental Ingestion: Immediate treatment for pets that have ingested harmful substances.
Accidents: Care for injuries resulting from falls, car accidents, or other traumatic events.
Allergies: Urgent treatment for severe allergic reactions.
Dermatologic Issues: Addressing sudden and serious skin problems.
Diarrhea: Diagnosis and treatment for severe or chronic gastrointestinal issues.
Emergency Animal Hospital: A fully-equipped facility to handle all types of pet emergencies 24/7.
Emergency Vet: Expert veterinary care available at all hours.
Environmental Diseases/Injuries: Treatment for issues caused by environmental factors, such as heatstroke or poisoning.
Exotic Emergency Vet: Specialized emergency care for non-traditional pets.
Eye Problems: Immediate attention for sudden vision or eye health issues.
Gastrointestinal Disease: Urgent care for conditions affecting the stomach and intestines.
Lethargy: Investigation and treatment for sudden and unexplained lethargy.
Reproductive Problems: Emergency care for birthing difficulties or other reproductive issues.
Respiratory Diseases: Urgent treatment for breathing difficulties.
Seizures: Immediate care and management for pets experiencing seizures.
Signs of Obvious Pain: Evaluation and pain management for pets in distress.
Surgeries: Emergency surgical procedures to treat injuries or critical conditions.
Swelling: Diagnosis of unexplained swelling, which can indicate a serious issue.
Unconscious: Immediate medical intervention for an unconscious pet.
Urgent Vet: Care for non-life-threatening but time-sensitive conditions.
Urination Problems: Diagnosis and treatment for difficulties with urination.
Vomiting: Addressing severe or persistent vomiting.
Walking Problems: Evaluation of sudden lameness or difficulty walking.
Wounds: Cleaning and suturing of minor to severe wounds.
Exotic Animals: Specialized emergency care for a variety of exotic species.

What makes Veterinary Emergency Group an unparalleled choice for pet owners in a crisis? Their unique business model and client-centered approach set them apart from traditional clinics.

On-site services: All diagnostic, medical, and surgical care is performed on-site for immediate results and action.
24/7 Emergency Care: The clinic is always open, ensuring that help is available whenever you need it.
Pet Owner Involvement: You are encouraged to stay with your pet throughout the entire process, providing comfort and peace of mind.
Specialization in Emergency and Urgent Care: The entire focus of the clinic is on handling critical cases, so their staff and equipment are dedicated to emergency medicine.
Welcoming and Inclusive Environment: The clinic is an LGBTQ+ friendly and transgender safe space, welcoming all members of the community.
Comprehensive Accessibility: The facility is designed to be fully accessible for individuals with mobility challenges.
Transparent Communication: The staff and doctors are praised for their clear, empathetic, and unhurried communication with pet owners.
Exceptional Compassion: Testimonials highlight the staff's kindness, care, and willingness to go above and beyond, even offering comfort to the pet owner.

For emergency veterinary care or to learn more about their services, you can reach VEG San Ramon at:

Address: 2431 San Ramon Valley Blvd, San Ramon, CA 94583, USA

Phone: (925) 718-7771

Mobile Phone: +1 925-718-7771

Choosing where to take your pet in an emergency is one of the most critical decisions a pet owner can make. Veterinary Emergency Group (VEG) San Ramon is worth choosing for many compelling reasons. The most significant is their singular focus on emergency and urgent care. This specialization means their entire team, from the front desk staff to the veterinarians and vet techs, is trained to handle high-stakes situations with expertise and composure. The glowing reviews from clients consistently mention the staff’s professionalism, warmth, and the above-and-beyond care they provide, not just for the pet but for the human family members as well. One review specifically highlights how the staff offered a room for the owners to stay with their pet overnight and even provided a shower, a truly exceptional display of compassion and understanding.

The transparent approach to patient care, where doctors share information using simple language and check in regularly, builds a strong sense of trust during a time of crisis. Pet owners are not left in the dark; they are partners in their pet’s care. This open communication is a hallmark of the VEG experience. Furthermore, their readiness to handle a vast range of emergencies, from simple injuries to complex conditions like kidney failure, ensures that they are equipped for virtually any scenario. The availability of specialized care for exotic animals is another major benefit, as finding emergency care for these unique pets can be challenging. For all these reasons, VEG San Ramon is more than just a vet clinic; it is a dedicated emergency care partner you can rely on to be there for your pet when they need it most.

Veterinary Emergency Group Services

Emergency Veterinarian Service
Accidental Ingestion
accidents
allergies
Dermatologic issues
Diarrhea
Emergency Animal Hospital
Veterinary Emergency Group (VEG) is your emergency vet in San Ramon, CA. Give our animal hospital a call to talk with one of our veterinarians in any emergency situation, anytime of the day.
Emergency Vet
Our San Ramon, CA emergency vets are available for any pet emergency 24/7 at our emergency animal hospital. When you call VEG, you will be able to speak to a vet right away.
Environmental diseases/injuries
Exotic Emergency Vet
Exotic pets can experience emergency situations too. Call Veterinary Emergency Group should your pet need an exotic emergency vet in San Ramon, CA. VEG is open 24/7!
Eye Problems
Gastrointestinal Disease
Lethargy
Reproductive problems
Respiratory diseases
Seizures
Signs of Obvious Pain
Surgeries
Swelling
Unconscious
Urgent Vet
Veterinary Emergency Group provides the best urgent vet care in San Ramon, CA. The VEG team is a phone call away and available 24/7 because we understand that emergencies can happen at anytime.
Urination Problems
Vomiting
Walking Problems
Wounds

Veterinarian
Exotic animals
Exotic animals

Veterinary Emergency Group Details

Service options
On-site services

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Amenities
Gender-neutral toilets
Toilet

Crowd
LGBTQ+ friendly
Transgender safe space

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Veterinary Emergency Group Photos

Veterinary Emergency Group Location

Veterinary Emergency Group

California Contra Costa County San Ramon San Ramon Valley Boulevard

2431 San Ramon Valley Blvd, San Ramon, CA 94583, USA

Veterinary Emergency Group Reviews

An average rating of ★4.8 from 579 user reviews.

compassionateroomnursesopen conceptdeskfeltVEGfoxtailtechniciansradiologist

★ 5★ 4★ 3★ 2★ 1

VEG San Ramon is the best vet ER I’ve ever been to, and just one of the best run businesses and medical offices. Everyone from front desk to vet techs to doctors treat you with such care, warmth, professionalism and general excellence. The care my pets have received has been above and beyond and provided me and my pets with much relief in some truly scary situations. I can’t recommend this place enough, I wish it could be my regular vet. Thanks VEG San Ramon!
August 31 · Jonah Schwartz
I'm not surprised this place has close to 5 stars overall, out of 450+ reviews. I would give more than 5 if possible! My 14 y/o dog was hospitalized at VEG last week due to kidney failure. While it is of course very difficult to care for a beloved pet nearing end of life, my husband and I could not have been happier with the care she received there. She stayed a couple of nights and they had an overnight room set up for us right away. It was comfortable enough, we were so glad we could stay with her and that she wouldn't have to be alone in a kennel/crate the whole time. Everyone was so kind, gentle and loving towards Lexi, and even showed care for us. They asked if I slept OK, checked to see if I was eating, and even let me use their shower so I wouldn't have to drive all the way home. I got to be with Lexi through every procedure and greatly appreciated their transparent approach to patient care. Dr. To shared information with me using good pacing, language and terminology I could understand, she checked in several times throughout each day. She was empathic and not in a rush. Angelia was Lexi's daytime nurse and I will never forget how approachable, caring, and kind she was. Kelsey, Morgan, Dr. Kate, Dr. Alex, and two other outstanding nurses whose names I cannot remember were also on Lexi's care team and I was so impressed with everyone, I believe they went above and beyond in caring for my baby. I'm so grateful for these wonderful people and cannot thank them enough ❤️
April 03 · Theresa Huynh
Dr Ogg and staff are amazing! As we were scared carrying our 60lb 11.5 yr old husky in to the ER not know what to expect or what was happening Dr Ogg and her staff were extremely patient, and calm yet urgent to take care of our boy. I can’t tell you enough about the hospitality. After fluid was drained from around his heart it was just a waiting game. After 5 hours of seeing him just lay there I didn’t know what to expect. His nurse even kicked her shoes off to get in his kennel and flip him to his other side.Then to see our boy begin to perk up brought joy to not only my wife and I, but the staff onsite as well. Even the doctor saw him up and awake and got excited. He had been ringing deaths doorbell barely able to catch his breath or lift his head to being able to walk on his own outside to go pee. Within a few more hours they redid his ultra sound and felt comfortable to send him home. Even if it was for a day. Dr Ogg gave us hope of enjoying what time was left and gave us facts that it might only be hours.The next morning he had steak for breakfast and we spent an hour at the park waiting for his best friend while he sun bathed. Just the 3 of us. (There are 4 total big dogs in the house. Leiland was the oldest, the pack leader). After about another hour of play time with his bestie (another husky 4 houses down that they would escape and run to each others house regularly as youngsters) it was time to go home. As the afternoon progressed he became uncomfortable and weak. Have more and more of a difficulty catching his breath, unable to walk, extremely dizzy. Back to San Ramon, we were back, scared , yet knowing this was it. The fluid was back. After another ultrasound proving it was time to say goodbye we entered a private room with a cozy couch, not just a table.The compassion and empathy that was given to not only us but our boy means the world to us! I would drive the 20-30 mins to just have her as a primary vet. At least I know she did everything she could so he could be a dog for one more day. Thank you to the amazing team that loved him and cared for us during the worst days of our life.
June 16 · Sophia Souza
The folks at this hospital work as a team and demonstrated a special level of professionalism.They saved my cat's life for the moment. The doctor said that he's breathing a lot better than when I first brought him in.He suffered cardiac arrest earlier at another hospital earlier.Lots of fluid was around his heart, lungs and stomach.The earlier prognosis from the doctor lead me to believe that I was going to lose my baby.Thank God, he's breathing a lot better
August 28 · Joan Mundell
This review is long overdue, for which I do genuinely apologize.On Monday, May 5th I observed my dog Moose (Moose is an American Staffordshire Pitbull Terrier Bullmastiff mix) slightly limping on his left front paw. Maybe he injured himself while playing, or landed on his paw wrong exiting the car; regardless I figured with rest and no exercise it would be fine by morning.Tuesday morning May 6th, Moose’s paw had grown 3x larger and the swelling was creeping up his arm towards his heart; that’s when I realized we had an emergency and off to VEG we went.Upon entering VEG, there were a couple techs and the receptionist in mid conversation, which abruptly halted as all attention was immediately turned to us. The receptionist called over a tech and we were brought to a padded bench where my mother and I could sit with Moose. The tech began to do a prelim exam and ask me what I thought was going on. I was observant to notice that while she was examining Moose she still made time to look at me and acknowledge the pieces of what I was saying that might be most relevant. As Dr. Bridget Connolly came over, the tech noted to the Dr. that Moose’s wrist was warm, which I knew wasn’t a good sign.The Dr proceeded to ask me a few more questions and we ended up chatting about 2 weeks of history leading up to our visit at the ER, which included a previous visit with Moose’s vet where he was prescribed an antibiotic called Cephalexin for a small infection he got from breaking the skin on his elbow when lying down on the deck.Over the next 5 hours, the Dr’s (Dr. Bridget Connolly and Dr. Michael Becker) would exhaust every possible cause and took the utmost care to check in and explain where we were in the process. In a short amount of time they would successfully pinpoint Moose had a bacterial abscess within his wrist. No fault of Moose’s vet, but the staff at VEG also was able to test and conclude that Moose was allergic to the Cephalexin which had a negative side effect on Moose’s GI tract causing him to basically urinate through his rear end.Moose’s wrist was lanced so that the bacteria could drain out while the Dr’s took care to research an antibiotic and probiotic plan to not cause further upset and get his gut balanced again.Toward the end of our stay, the Dr’s offered Moose and I to stay overnight (without pressure), but they felt that he was in stable condition and gave me the confidence I needed to bring him home.Needless to say it was an emotionally exhausting day.Everyone on staff during our visit (day and night shift as we were there during the change) was empathetic, kind, patient, and handled Moose and I with the utmost care going so far as providing me with cushions so I could lay on the floor next to him while the anesthesia wore off.Dr. Bridget Connolly & Dr. Michael Becker went above and beyond and I felt like Moose was their only patient in the course of those 5 hours, while I already know that to not be true.At some point during our initial check-in with Dr. Connolly I had mentioned the shelter set the expectation Moose would probably live 8 or 10 years and I noted his 9th birthday was approaching in September. In hindsight, I know sharing that information was me mentally preparing myself for the worst case scenario.As Moose was being discharged, we were still on the floor sitting with him, and Dr. Connolly looked me straight in my tear filled eyes and said, "Based on what I've seen today, and I don’t just mean Moose's lab results; it’s obvious Moose has been well taken care of and your love for him is evident. I wouldn’t worry about what the shelter told you, continue loving Moose the way you do because it’s always possible he may prove them wrong.”I will forever be grateful for the compassion and humanity received on what started out as an incredibly fearful and stressful day.I’m happy to report Moose has made a full recovery and regained his neighborhood status as Zen Buddha Master and Squirrel Chaser Extraordinaire.
July 19 · Michael Martinez