Willow Pet Hospital

For pet owners in Austin, Minnesota, and the surrounding Southern Minnesota communities, Willow Pet Hospital stands out as a beacon of compassionate and comprehensive veterinary care. This is a full-service animal hospital that is deeply committed to the well-being of both pets and their human companions. The philosophy at Willow Pet Hospital is simple yet profound: they believe in treating every pet as if it were their own. Their dedication to this principle is evident in the compassionate care they provide during everything from a routine checkup to a life-changing event. The hospital offers a wide range of medical and surgical services, but what truly sets them apart is their focus on preventative medicine and client communication. They believe that a healthy pet begins with a strong partnership between the veterinary team and the pet owner, with both parties working together to ensure the best possible health outcomes.

The team at Willow Pet Hospital is known for its empathetic and professional approach. A review from a client, Barb & Dan Mattick, perfectly encapsulates this, as they wrote, "Thank you, Thank you for all the love and compassion for our Thomas! You all are amazing, everyone of you! Made it so easy for us first time there... a very sad time, but again you all made it just so darn amazing." This review, in a moment of grief for the pet owners, is a powerful testament to the staff's kindness and support. Another review highlighted their ability to fit a pet in for an urgent situation on a holiday, with the owner noting that the "pricing and explanation was clear" and that the "vets and techs that make this place so special" gave them peace of mind. These examples underscore the clinic's core values: empathy, transparency, and a genuine commitment to the pet's and owner's comfort, even in the most difficult of times. This dedication to exceptional client service is a hallmark of the practice.

Willow Pet Hospital is conveniently located at 702 17th Ave NW in Austin, MN 55912. The clinic is easily accessible for residents of Austin and the surrounding areas. The facility is designed to be welcoming and accommodating to all visitors, featuring a wheelchair-accessible entrance and a dedicated wheelchair-accessible parking lot. A restroom is also available on-site for the convenience of clients. The hospital operates with an appointments-recommended policy, which helps to ensure that each pet receives the proper amount of time and attention from the veterinary staff without a rushed feeling. However, as noted in a review, they are also prepared to handle urgent cases during business hours when a pet's health is at risk. For after-hours emergencies, the clinic's website provides a list of local 24/7 emergency clinics in Minnesota and surrounding states, a testament to their commitment to ensuring all pets receive care, even when they cannot provide it themselves. The thoughtful layout and accessibility of the clinic contribute to a stress-free experience for both pets and their owners.

The services offered at Willow Pet Hospital are extensive and designed to meet the full range of a pet’s health needs, from routine wellness to complex medical issues. The clinic specializes in small animal medicine, focusing on dogs and cats. Their services include:

• Preventative Medicine and Routine Care (including vaccinations, regular checkups, and consultations on diet and exercise).
• Diagnostic Testing (including Blood Tests, Digital Radiographs, and Abdominal Ultrasound).
• Full-service Surgery (including general anesthesia, Spay and Neuter, and more complex surgical procedures).
• Emergency Services (during regular business hours).
• Dental Care.
• Pain Management.
• Internal Medicine.
• Microchipping.
• Nutritional Counseling for dietary needs and weight management.
• A Fully Stocked Pharmacy and Online Pharmacy for convenient prescription refills.

The hospital’s investment in modern diagnostic equipment like digital radiographs and ultrasound allows for early diagnosis and treatment of a wide range of conditions. Their commitment to surgical safety is evident in their use of gas anesthesia and their focus on monitoring every patient during procedures. Additionally, the availability of both an in-house and an online pharmacy provides convenience for clients, ensuring they can easily get the medications and supplies their pets need. The wide range of services means that pet owners can rely on Willow Pet Hospital as a long-term partner in their pet's health, from puppyhood through their senior years.

There are several key features and highlights that make Willow Pet Hospital a premier choice for pet owners in Austin, MN. These include:

• A Culture of Compassion: The most significant highlight is the genuine care and compassion shown by the entire staff. Reviews consistently point to their kindness, empathy, and ability to handle both routine visits and difficult, emotional situations with grace and professionalism. This is what truly makes them stand out in the community.

• Emergency and Urgent Care Capability: The clinic’s ability to "fit in" a pet with an urgent issue, even on a holiday, demonstrates their dedication to providing timely care. While they are not a 24/7 emergency center, their commitment to handling emergencies during business hours is a huge relief for pet owners.

• Comprehensive and Modern Medicine: The hospital’s investment in advanced technology like digital imaging and ultrasound allows them to provide a high level of medical care that can lead to more accurate and faster diagnoses. This modern approach to veterinary medicine ensures that pets receive the best possible treatment.

• Focus on Client Communication: Reviews praise the staff for being clear and communicative about a pet's condition and treatment plan, including transparent pricing and explanations. This helps pet owners feel empowered and in control of their pet's health decisions, even when faced with unexpected situations.

• Convenience: The availability of an online pharmacy and a focus on easy appointment scheduling and communication adds to the overall client experience. The ability to text a vet is a unique and valuable service for clients who have questions or concerns about their pet's health.

To contact Willow Pet Hospital for more information or to schedule an appointment, you can use the following details:

• Address: 702 17th Ave NW, Austin, MN 55912, USA
• Phone: (507) 396-8601

They highly recommend calling ahead to schedule an appointment to ensure they can provide the best possible service without a long wait, especially during busy times.

What is worth choosing about Willow Pet Hospital? For residents in Austin, Minnesota, and the surrounding areas, this clinic represents a rare and valuable combination of medical expertise and genuine compassion. The reviews speak volumes, with clients expressing deep gratitude for the staff’s kindness and the quality of care their pets received, whether it was for a minor issue or an emotional end-of-life decision. The willingness to go above and beyond, as shown by their holiday emergency service, demonstrates a true commitment to their clients and community. For anyone seeking a veterinary practice that is not only medically sound but also emotionally supportive and communicative, Willow Pet Hospital is an exceptional choice. They treat your pets like family, and that is a priceless quality in a veterinary provider.

Willow Pet Hospital

702 17th Ave NW, Austin, MN 55912, USA