Unleashed by Petco Introduce
For pet parents across Oregon, particularly within the vibrant and pet-loving community of Portland, having a reliable and well-stocked pet store close by is incredibly important. Our animal companions are integral parts of our lives, and ensuring their health, happiness, and access to quality products and services is a constant priority. Unleashed by Petco, located on SE Powell Blvd, offers a tailored experience for local pet owners, combining the convenience of a neighborhood store with the extensive selection and services expected from a trusted brand. This article will provide an in-depth look at what makes this Unleashed by Petco location a suitable choice for locals, detailing its offerings, accessibility, and unique features.
Unleashed by Petco is a smaller-format version of the well-known Petco brand, specifically designed to offer a more curated and intimate neighborhood pet store experience. The focus at Unleashed stores is often on premium nutrition, natural pet foods, and boutique-style products, catering to pet parents who prioritize high-quality options and a holistic approach to pet care. Beyond just retail, these stores often incorporate convenient services that integrate seamlessly into the busy lives of urban pet owners. The mission of Unleashed by Petco is to strengthen the bond between pets and their families by providing carefully selected products and essential services in a welcoming environment. For Portland residents, this location on SE Powell Blvd aims to be a valuable community hub for all things related to their beloved dogs, cats, and other small companions.
For Portland, Oregon residents, the Unleashed by Petco store boasts a highly accessible location at 3828 SE Powell Blvd, Portland, OR 97202, USA. Situated on a major thoroughfare in Southeast Portland, this store is incredibly convenient for those living in surrounding neighborhoods such as Creston-Kenilworth, South Tabor, Brooklyn, and Reed. Its position on SE Powell Blvd means straightforward navigation whether you're driving, taking public transit, or even walking from nearby residential areas. Ample parking is generally available, which is a significant plus, especially when you're stocking up on larger items or bringing your furry friend for a bath. This ease of access makes Unleashed by Petco a practical and efficient stop for your pet's needs, fitting seamlessly into the daily routines of busy Oregonians.
Unleashed by Petco offers a comprehensive range of products and services, with a particular emphasis on convenience and quality for dogs and cats. While a smaller footprint than a full Petco store, it provides a carefully selected inventory and essential services. Based on general Unleashed by Petco offerings, and insights from reviews, their services typically include:
- Premium Pet Food & Supplies: A curated selection of high-quality, natural, and often specialized pet foods (dry, wet, raw, grain-free) for dogs and cats, along with a variety of treats, supplements, and health-focused products. They also stock essential supplies such as toys, beds, collars, leashes, and grooming tools.
- Self-Serve Dog Wash: A highly popular service, allowing pet parents to conveniently bathe their dogs in a dedicated station equipped with professional-grade tubs, shampoos, conditioners, towels, and blow dryers. This avoids the mess at home and provides access to specialized equipment.
- Positive Dog Training Classes: Many Unleashed locations offer various dog training classes, including puppy socialization, basic obedience, loose leash walking, and more, all emphasizing positive reinforcement techniques to foster good behavior and strengthen the pet-owner bond.
- Vaccination Clinics (Vetco Clinics): Often held on-site on scheduled days, these clinics provide convenient and affordable preventative veterinary care, including core vaccinations for dogs and cats, microchipping, and parasite prevention, typically without requiring an appointment for the clinic services.
- Pet Adoption Events: In partnership with local animal shelters and rescue organizations, Unleashed by Petco frequently hosts in-store adoption events, facilitating the adoption of rescued dogs, cats, and sometimes other small animals, promoting responsible pet ownership.
- Expert Advice & Guidance: Staff are typically trained to provide advice on nutrition, product selection, and basic pet care, helping pet parents make informed decisions for their animals' well-being.
- Pet Parties and Community Meet-ups: Some locations may offer free community areas and host events, fostering a sense of community among local pet owners.
Unleashed by Petco on SE Powell Blvd in Portland offers several features and highlights that draw in local customers, though as with any service-oriented business, customer experiences can vary. Here's a look at what typically stands out:
- Excellent Self-Serve Dog Bathing Area: This is consistently highlighted as a major positive. Customers appreciate the "GREAT 'self-serve dog bathing' area set up," noting its cleanliness and convenience. Having all necessary supplies provided (shampoo, conditioner, towels, dryers) makes it a highly attractive option for keeping pets clean without the hassle of home bathing. This feature alone is a significant draw for many Portland pet owners.
- Curated Product Selection: Unleashed by Petco typically focuses on offering "plenty of item selection" of higher-quality and natural pet products. This appeals to pet parents who are discerning about what they feed their animals or prefer eco-friendly and premium accessories.
- Neighborhood Feel: The "Unleashed" concept is designed to feel more like a local, intimate pet store compared to larger Petco superstores. This can foster a sense of community and a more personalized shopping experience for regulars.
However, it is crucial to address the significant customer service concern raised in one of the provided reviews. This individual experienced a "terrible experience" due to "horrible customer service" during their first use of the self-service bathing station. Key issues included a lack of initial assistance despite clear confusion, being "loudly and rudely" accused of not paying beforehand and using incorrect products by an "older woman with glasses and a dirty blonde bobbed haircut," and feeling "demeaned" and "physically unsafe." This highlights a critical area where this specific location, or at least a particular staff member, fell short of expected professional and friendly service. While the availability and quality of the self-serve wash are praised, the interaction with staff is paramount. A positive customer service experience should involve proactive assistance, polite communication, and a helpful demeanor, especially for new users of a service. This review indicates a severe deviation from what customers expect and what is crucial for fostering customer loyalty and a welcoming environment. It underscores the importance of consistent staff training in customer interaction and problem resolution.
For Portland, Oregon residents, connecting with Unleashed by Petco on SE Powell Blvd is straightforward. Whether you're planning a visit for supplies, a self-serve bath, or to inquire about their services, their team is accessible. You can reach them through the following contact information:
- Address: 3828 SE Powell Blvd, Portland, OR 97202, USA
- Phone: (503) 236-3070
- Mobile Phone: +1 503-236-3070
Their convenient location and multiple contact methods ensure that local pet owners can easily access the products and services they need, reinforcing Unleashed by Petco's role in the Oregon pet care landscape.
In conclusion, for pet owners throughout the Oregon region, particularly in Southeast Portland, Unleashed by Petco on SE Powell Blvd presents a compelling option for meeting their pet care needs. Its strategic location offers excellent accessibility, making it a convenient stop for daily essentials or a quick bath. The store shines with its "GREAT self-serve dog bathing area," which is clean, well-equipped, and highly recommended by many for its convenience. The curated selection of premium pet foods and supplies also caters to those seeking higher-quality options for their beloved companions. However, it is imperative to acknowledge the significant customer service issue highlighted in one review. While the store's facilities are praised, the interaction with staff is a crucial component of the overall customer experience. A single negative encounter, characterized by rudeness and lack of assistance, can severely impact a customer's willingness to return, regardless of the quality of the physical services. For this location to truly excel as a "suitable" choice for locals, consistent and empathetic customer service training for all staff members is essential. When the excellent facilities are matched with equally excellent human interaction, Unleashed by Petco has the potential to be an indispensable and highly valued resource for the Portland pet community, offering a blend of convenience, quality products, and essential services for their furry family members.
Unleashed by Petco Photos









Unleashed by Petco Location
Unleashed by Petco
3828 SE Powell Blvd, Portland, OR 97202, USA
Unleashed by Petco Reviews
Great store; clean, plenty of item selection, GREAT “self serve dog bathing” area set up; highly recommend
Mar 23, 2025 · debbie thieleI had a terrible experience at this store due to horrible customer service. This was my first time using the self-service bathing station, so I called ahead to ask for details about how it worked and the cost. When we arrived, we read the posted instructions and tried to figure out how to open the tub, looked for the leads they requested use of and However, we couldn't find the leads mentioned in the sign. After about 5 minutes of trying to figure things out, no one came over to offer assistance or ask if we needed help.Since I couldn't find the lead, I decided to keep my dog's collar and leash on while bathing him. During this time, I noticed a clerk watching us, and I even smiled at her. During this time, no one offered any help. After finishing the bath, I used the blow dryer to dry my dog, and cleaned the station. I then walked to the front of the store, while husband mentioned he would grab some cat litter, so I wandered over to check out the holiday dog items.When we met at the cashier, there was an older woman with glasses and a dirty blonde bobbed haircut who immediately blocked my way staring at me. She loudly and rudely told me in a demeaning tone ,I was supposed to pay before using the bathing station and accused me of using the wrong products. She stood with her hands on her hips and kept repeating herself. I apologized, explaining that I had called ahead for instructions, but she continued to berate me, wagging her finger in my face.My husband and I decided to bypass her and approach the counter. The young man at the register looked embarrassed and mouthed an apology to me. After taking my dog to the car, I returned to talk to the woman. I explained that she needed to improve her customer service skills. I told her she could have easily asked my husband to pay first while I was washing my dog, or during the time we where figuring out the washing system. She could have kindly reminded told us about the process. Instead, she chose to be rude and condescending. She just got defensive and tried to justify her behavior, getting red in the face. I felt physically unsafe.I've been a regular customer at this store because of its convenience, but after today’s experience, I will never return. It's unfortunate that such poor service has caused me to take my business elsewhere
Nov 21, 2024 · Heather WeitmanUnleashed by Petco is a paradise for pet owners. Their curated selection of high-quality food, toys, and accessories makes it easy to find exactly what I need for my pet. The staff is knowledgeable, helping me choose the best products for my dog’s needs, and they even offer great advice on nutrition. I always take my dog there for the self service dog wash. Everything is always clean and the price is very reasonable.
Feb 01, 2025 · MaysamWow, I am paying $75.96 for this review! Did you know that Petco and it's stores (unleashed) require a physical piece of paper for returns? Neither did I! Moreover, they have a system which keeps track of transactions, and they rely on poorly trained (or perhaps trained to hide this detail by not giving receipts and not entering information into their system). Either way, even though I have proof of purchase thru my credit card, unleashed is refusing to give me a return or even a store credit. Beware of this place, I won't be going back.
May 11, 2025 · Harris NewmanCame here with my two pugs, both of whom were contained in a stroller, in order to use the self wash and was told I can’t have two dogs with me. No where on the website does it say anything about one dog only. No where. Made a special trip across town for nothing and will be cancelling my petco repeat deliveries now. I won’t support a business with such absurd rules. I can understand if both dogs were free roaming and causing problems, but they weren’t. They were completely contained in a stroller, and I saw the tubs—they are also completely contained.
Feb 01, 2025 · Sara C
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