Advanced Pet Care

Introduction / Overview

For pet owners across the Inland Empire, including San Bernardino and its surrounding communities, finding a reliable and compassionate veterinary partner is a top priority. In this region, a name that stands out for its comprehensive approach to animal health is Advanced Pet Care. This facility is more than just a place to take your pet for a quick check-up; it is a full-service animal hospital committed to providing a wide range of medical services to ensure your pet lives a long, healthy, and happy life. At Advanced Pet Care, the team understands that your pet is a cherished member of your family. Their mission is to provide customized care plans that address the unique needs of each animal, from the playful energy of a new puppy or kitten to the special requirements of an aging pet. The hospital is equipped to handle various aspects of veterinary medicine, from routine annual exams that focus on preventative health to advanced surgical procedures and emergency services. They believe that a proactive approach to health is the best way to prevent future issues, and they are dedicated to educating pet owners and working with them as partners in their pet’s well-being. Their commitment to a high standard of care, combined with a focus on making pets feel safe and comfortable during their visits, has made them a go-to choice for many in the local community. By offering a full spectrum of services under one roof, Advanced Pet Care strives to be a convenient and trusted resource for all your pet care needs in the San Bernardino area.

Location and Accessibility

Advanced Pet Care is conveniently located at 448 S Arrowhead Ave, San Bernardino, CA 92408, USA. Situated in the heart of San Bernardino, the hospital is easily accessible for residents from the city and neighboring regions. Its central location on Arrowhead Avenue makes it a straightforward destination, helping to reduce the stress of travel for both pets and their owners. The facility is a well-known establishment in the local community, serving as a reliable point of contact for routine vet visits as well as more urgent medical needs. While specific details on physical accessibility features like wheelchair ramps or parking were not provided in the public data, the professional staff is known for their helpful and patient demeanor. This commitment to client support and communication is a key component of the hospital's overall accessibility, ensuring that pet owners feel welcomed and informed from the moment they arrive. The ability to book appointments, combined with the presence of a dedicated staff, makes the process of getting your pet the care it needs as smooth as possible.

Services Offered

Advanced Pet Care offers a comprehensive suite of veterinary services, addressing all aspects of your pet's health from puppy and kittenhood through their senior years. Their full-service approach ensures that all of your pet's needs can be met in one place. The services include, but are not limited to:

• Complete Preventative Health: Annual Exams, Regular Check-ups, and Vaccinations (including Rabies Vaccination).
• Specialized Care for Life Stages: Services for Puppy/Kitten, Adult Cats, and Aging Pets.
• Diagnostic Services: In-House Laboratory, Diagnostic Imaging, Digital Radiology (X-Ray), Diagnostic Screenings, Fecal Tests, Heartworm Testing, and Reference Laboratories.
• Anesthesia and Surgery: Elective Surgery, Soft Tissue Surgery, Spay & Neuter, and other Surgical Procedures.
• Oral Health: Dental Cleaning and addressing Dental Disease to maintain Oral Health.
• Emergency Services: Providing critical care for unexpected medical situations.
• Parasite Control: Flea and Parasite Control, Parasite Preventatives, and Fecal Exams.
• Internal Medicine: Expert diagnosis and treatment for a wide range of internal health issues.
• Medication and Pharmacy: In-House Pharmacy and Online Pharmacy for easy access to Prescription Medication.
• Additional Services: Microchipping, Boarding (including Kitty Condos), and Custom Pet Insurance guidance.

Features / Highlights

What makes Advanced Pet Care a noteworthy choice for pet owners is its dedication to personalized and compassionate service. The hospital highlights several key features that contribute to a positive experience for pets and their families:

• A Wide Range of Services: From routine check-ups to advanced surgical options, the hospital provides comprehensive care under one roof.
• Experienced and Gentle Staff: As noted by a customer, the staff handling the pets are described as gentle and capable, making animals feel safe and comfortable during their visit.
• Customized Care: The hospital is committed to providing customized care plans that are tailored to the specific needs of each individual pet.
• Client Education: The staff is known for being very helpful and patient, taking the time to answer every question a pet owner might have before and after a procedure.
• Convenient Services: The availability of an In-House Pharmacy, Online Pharmacy, and Boarding services (including Kitty Condos) adds to the convenience for busy pet owners.

Contact Information

For more information or to schedule an appointment for your pet, you can contact Advanced Pet Care using the following information:

Address: 448 S Arrowhead Ave, San Bernardino, CA 92408, USA

Phone: (909) 888-1120

What is worth choosing

When selecting a veterinary care provider, the choice often comes down to the quality of the care and the trustworthiness of the staff. Based on public feedback, Advanced Pet Care presents a complex picture. On one hand, the professional and gentle care provided by the veterinary staff is highly valued by clients. A pet owner praised the team for their professionalism and the gentle way they handled their "fur babies" during a spay procedure. The staff was described as very helpful, patient, and informative, taking the time to answer all questions and keep the owner informed throughout the process. This compassionate and informative approach is a significant factor in making a pet owner feel comfortable and confident in the care their animal is receiving. On the other hand, it's essential to consider all available information. One client’s review brought to light serious concerns about the front desk customer service, citing unprofessional and rude behavior. The review also highlighted issues with unexpected and unexplained charges, raising questions about transparency and business practices. This is a critical point for any pet owner, as trust in billing and communication is just as important as trust in medical care. The client expressed concern that if the staff treats human clients poorly, it raises questions about how they treat pets when owners aren't present. This conflicting feedback suggests that while the medical team may be highly skilled and caring, there might be inconsistencies in the overall client experience. For a pet owner in California seeking a veterinary partner, these factors are crucial to weigh. It is worth considering the positive reports of professional and gentle medical staff and their patient approach to answering questions, as this is at the core of quality pet care. However, it is equally important to be aware of the expressed concerns regarding customer service and billing practices to ensure that you are fully prepared for your visit and can advocate for both your pet and yourself. The medical care is highly regarded, but it appears the overall client journey may have some challenges.

Advanced Pet Care

448 S Arrowhead Ave, San Bernardino, CA 92408, USA