Saint Francis Veterinary Specialists and Emergency

Introduction / Overview

When your beloved pet needs specialized medical attention, finding a veterinary practice you can trust is a top priority. In the heart of Decatur, Georgia, pet owners have a dedicated partner in animal health: Saint Francis Veterinary Specialists and Emergency. This facility stands out as a leading provider of comprehensive and compassionate veterinary care, serving not only the immediate Decatur community but also the wider Atlanta metropolitan area. As both an emergency veterinarian service and a full-scale animal hospital, Saint Francis is equipped to handle a wide range of medical needs, from critical, life-threatening emergencies to complex, long-term health conditions. The dedicated team of veterinarians, specialists, and support staff is committed to providing the highest standard of care, ensuring every animal receives the attention and treatment they deserve. Their mission is to be a beacon of hope and healing for pets and their families during what can be a very stressful time, offering both advanced medical treatments and a supportive, caring environment.

The facility’s reputation is built on a foundation of professional expertise and genuine empathy. Pet owners who have experienced the services at Saint Francis often speak of the doctors’ dedication and the staff’s kindness. As one client, whose cat’s life was saved, shared, "The doctors and techs and front staff were all so kind to us during a very scary time. You could tell they really cared for our cat well during her SIX day stay, giving her as much attention as they could." This personal touch, combined with their medical proficiency, makes Saint Francis a trusted choice for pet care in the region. Whether it’s a sudden injury, a chronic illness, or a routine check-up, the team at Saint Francis is prepared to meet the challenge with skill and compassion. Their approach is holistic, focusing not only on treating the illness but also on supporting the pet owner through the process, providing clear communication and a partnership in their pet's health journey. This commitment to both the animal and the family is what truly sets them apart as a cornerstone of the Georgia veterinary community.

Location and Accessibility

Located at 625 Dekalb Industrial Way, Decatur, GA 30033, USA, Saint Francis Veterinary Specialists and Emergency is conveniently situated for residents of Decatur and the surrounding areas. Its proximity to major roadways makes it easily accessible for pet owners traveling from different parts of the Atlanta metro area. The facility understands the urgency of many pet health situations and has made accessibility a priority for all visitors. This includes comprehensive accommodations for individuals with mobility challenges. The practice features a wheelchair accessible entrance, ensuring a smooth and safe entry for everyone. Furthermore, there is a dedicated wheelchair accessible parking lot, which provides a convenient and stress-free parking experience right at the door. The comfort and ease of access extend to the indoor facilities as well, with a wheelchair accessible restroom available for clients. This thoughtful approach to accessibility reflects their commitment to serving the entire community, ensuring that all pet owners can bring their animals for care without added stress. For those driving, on-site parking is a great convenience, with a free parking lot available, eliminating the hassle of searching for a spot in a busy area. This focus on making the facility easy to navigate and welcoming to all is a key part of the positive experience at Saint Francis.

Services Offered

• Emergency Veterinary Services: Providing critical care for pets experiencing sudden illnesses, injuries, or other life-threatening conditions. The team is available 24/7 to handle a wide range of emergencies, offering immediate medical attention when time is of the essence.
• Specialty Veterinary Care: Featuring a team of board-certified veterinary specialists in various fields, including internal medicine, surgery, and more. This allows for advanced diagnostics and treatment plans for complex health issues that go beyond the scope of general practice.
• Internal Medicine: Offering expert diagnosis and management of diseases affecting the internal organs, such as liver disease, kidney disease, and endocrine disorders. As a client noted about their dog with liver disease, "Coco's internist, Dr. Gibson, is so caring and patient. He really listens to our concerns and considers everything before coming up with reasonable treatment plans."
• Advanced Diagnostics: Utilizing state-of-the-art diagnostic tools, including imaging (ultrasound, radiography) and laboratory testing, to accurately pinpoint the cause of a pet’s health problem and develop an effective treatment strategy.
• Surgical Procedures: Performing a variety of surgical interventions, from routine procedures to complex surgeries, with a focus on patient safety and post-operative recovery.
• In-Patient Hospitalization: Providing continuous monitoring and care for critically ill or injured pets who require an extended stay. The staff ensures pets are comfortable and well-cared for during their time at the hospital, with a focus on providing as much attention as possible.
• Follow-up and Communication: Emphasizing clear and detailed communication with pet owners. They provide comprehensive discharge summaries and are proactive in reaching out to provide updates and answer questions, as one customer mentioned, "The doctors themselves would give us a calls to update us and answer any questions as opposed to us having to always reach out."

Features / Highlights

• Dedicated and Compassionate Staff: The entire team, from the front desk staff to the veterinarians and technicians, is known for their kindness, professionalism, and genuine care for animals. The front desk staff are particularly friendly and attentive, often greeting pets by name, which makes for a welcoming and comfortable experience.
• Advanced Medical Technology: The facility is equipped with modern tools and equipment to provide the most accurate diagnoses and effective treatments available in veterinary medicine today.
• Convenient Payment Options: Clients can easily pay for services using various methods, including credit cards, debit cards, and modern NFC mobile payments, making transactions smooth and hassle-free.
• Inclusive and Welcoming Environment: The clinic is designed to be a safe and friendly space for all members of the community, including an LGBTQ+ friendly crowd and gender-neutral restrooms.
• Proactive Communication: The doctors and staff are committed to keeping pet owners informed and involved in their pet’s care. They provide regular updates, detailed discharge summaries, and are highly responsive to client inquiries.
• Appointments Recommended: While they operate as an emergency service, it is recommended to call ahead or make appointments for specialty and non-emergency cases to ensure the best possible service and reduce wait times.
• Ample and Free Parking: The availability of an on-site, free parking lot is a significant convenience for clients, especially during stressful emergency situations.

Contact Information

Address: 625 Dekalb Industrial Way, Decatur, GA 30033, USA

Phone: (404) 924-2000

What is worth choosing

Choosing Saint Francis Veterinary Specialists and Emergency for your pet's health needs is a decision rooted in trust, expertise, and a profound commitment to compassionate care. The glowing testimonials from pet owners in the community speak volumes about the quality of service provided. One review highlights the life-saving care that went above and beyond, with the staff showing genuine affection for the patient during a challenging, multi-day stay. The ability to visit the hospitalized pet at almost any time shows a level of transparency and trust that is rare to find. This kind of dedication provides invaluable peace of mind to worried pet parents, knowing their animal is not only receiving top medical care but also consistent emotional support. The proactive communication from the medical team, with doctors making calls to provide updates and answer questions, demonstrates a deep sense of responsibility and partnership in the pet's recovery journey. This level of personalized attention ensures that pet owners never feel left in the dark during a stressful time.

Furthermore, the experience of a client with a dog with a chronic condition illustrates the clinic's ability to manage long-term, complex health issues with patience and expertise. The internist's willingness to listen and create reasonable treatment plans, coupled with their responsive follow-up, builds a strong, trusting relationship between the client, the pet, and the doctor. The detailed discharge summaries are an especially useful feature, serving as a valuable reference for what was discussed and the next steps in treatment. The kindness and knowledge of the nurses and vet techs are also consistently praised, reinforcing the idea that everyone at the clinic is a key part of the care team. This collaborative and compassionate environment, from the friendly front desk staff who recognize pets by name to the knowledgeable specialists, creates a truly exceptional experience. It is this combination of advanced medical capability, transparent communication, and a heartfelt commitment to the well-being of every animal that makes Saint Francis Veterinary Specialists and Emergency a premier choice for pet owners in Decatur and throughout Georgia.

Saint Francis Veterinary Specialists and Emergency

625 Dekalb Industrial Way, Decatur, GA 30033, USA