Animal Emergency Center - Rochester

In any pet owner’s life in Michigan, the health and safety of our furry family members are a top priority. While we hope for the best, it is reassuring to know that there is a place to turn when the unexpected happens. The Animal Emergency Center - Rochester is a dedicated emergency veterinary facility, providing critical care when your regular veterinarian's office is closed. We are here 24 hours a day, 7 days a week, ready to respond to urgent medical needs for pets throughout the Rochester Hills, Troy, and surrounding Southeast Michigan communities. As a women-owned business, we pride ourselves on a compassionate and professional approach, ensuring that both you and your pet feel supported during a stressful time.

Our mission is simple: to provide swift, expert, and compassionate emergency care to every animal that comes through our doors. We understand the panic and fear that can accompany a pet emergency. Our team is trained to handle a wide range of critical situations, from injuries and sudden illnesses to post-surgical complications. The care we provide is not only focused on treating the immediate issue but also on providing a clear and calming experience for pet owners. From the moment you call to the time your pet is discharged, we are committed to keeping you informed and involved. Our beautiful and extremely clean facility is designed to be a safe and efficient environment for your pet’s treatment, and our staff works with incredible speed and attention to detail. We know how much your pet means to you, and we treat them with the same love and care as if they were our own.

The Animal Emergency Center - Rochester is conveniently located at 278 E Auburn Rd, Rochester Hills, MI 48307, USA. Our central location makes us an accessible resource for pet owners across the region who need urgent care. We understand that in an emergency, every second counts, and our location is easy to find, with clear signage to guide you. When you arrive, you will find a dedicated wheelchair-accessible parking lot, a wheelchair-accessible entrance, and a wheelchair-accessible restroom, ensuring that our facility is welcoming to all members of your family. Our clean and organized waiting area is designed to provide as much comfort as possible during a difficult time. For your convenience, we accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making it easier to handle the financial aspect of emergency care.

Services Offered

• 24/7 Emergency and Urgent Care: We are open around the clock, every day of the year, to handle any pet emergency. Whether it’s a sudden injury, a severe illness, or something that simply can’t wait, our team is ready to provide immediate medical attention. We are fully equipped to handle critical cases and provide life-saving care.

• Diagnostic Services: Our facility is equipped with advanced diagnostic tools to quickly and accurately assess your pet's condition. This includes digital radiography (X-rays) which allows us to get a clear picture of what’s happening inside your pet, as noted by a grateful client who had their kitten's X-rays thoroughly explained by the vet.

• Inpatient Hospitalization and Monitoring: For pets that require extended care, we offer a dedicated hospitalization area where they are closely monitored by our professional staff. We provide IV fluids, pain management, and other treatments to ensure a stable and comfortable recovery. A recent client review highlighted how their dog was hospitalized for three days and received "outstanding" care, with regular updates and the ability to visit.

• Pain Management and Treatment: We understand the importance of managing a pet's pain during an emergency. Our team is skilled in administering appropriate pain medication and developing a treatment plan that addresses both the underlying issue and your pet's comfort. This was a critical part of the care for a dog with post-surgical complications, who received pain medication and showed significant improvement.

• Swift and Compassionate Communication: Our staff is trained to provide clear, concise, and compassionate communication. We work quickly to assess the situation and provide guidance, even before you arrive. A client shared how they were asked to send photos of their dog's injury over the phone, which allowed the veterinarian to assess the situation and advise them to come in immediately. Once at the clinic, discharge instructions are gone over very clearly, ensuring you have all the information you need for at-home care.

Features / Highlights

• Compassionate and Professional Staff: Our entire team, from the front desk to the veterinarians, is celebrated for being "incredibly compassionate and professional." They handle every case with empathy and care, making a difficult situation more bearable for both pets and their owners. A client expressed deep gratitude, stating that everyone was "incredibly compassionate and professional" and made them feel supported.

• State-of-the-Art Facility: The clinic is described as a "beautiful facility" and "extremely clean." A pristine environment is crucial for effective medical care, especially in emergencies. Our clean and modern setting provides a professional backdrop for our expert services, reassuring clients that their pets are in a safe place.

• Commitment to Clear Communication: We prioritize keeping pet owners informed. A client's story illustrates this perfectly: the vet explained X-rays "thoroughly" and discharge instructions were "gone over very clearly." We provide regular updates during hospitalization, and the ability to visit a hospitalized pet offers additional peace of mind.

• Women-Owned Business: As a women-owned business, we bring a unique perspective of care and community to our practice. This ownership reflects a deep commitment to compassion, empathy, and providing a nurturing environment for all our patients and their families.

Contact Information

Address: 278 E Auburn Rd, Rochester Hills, MI 48307, USA

Phone: (248) 651-1788

What is worth choosing

When a pet emergency strikes, every moment is critical. Choosing the Animal Emergency Center - Rochester means you are entrusting your beloved companion to a team that is not only highly skilled but also deeply compassionate and responsive. What truly sets us apart is our unwavering dedication to providing immediate, expert care 24/7. Unlike a regular vet clinic, our sole focus is on emergency and urgent care, which means we are fully staffed and equipped to handle the most serious situations at any time of day or night. The story of a dog with life-threatening complications highlights our commitment to going above and beyond. The swift action of our staff, who asked for photos over the phone, and the subsequent "outstanding" care provided during a three-day hospitalization, are a testament to the level of dedication you can expect.

Beyond our medical expertise, our professional and caring demeanor makes a significant difference. Pet owners in the Michigan area can feel confident knowing that our team will not only treat their pet but will also provide clear communication, emotional support, and a peaceful environment. The beautiful and clean facility, combined with our accessibility features and flexible payment options, removes many of the logistical stressors of an emergency visit. Our focus on transparent communication, from explaining complex X-rays to providing clear discharge instructions, ensures you are an informed partner in your pet's recovery. For a community-focused, women-owned business that puts compassionate and professional care first, the Animal Emergency Center - Rochester is the best choice for pet emergencies in Southeast Michigan. We are here when you need us most, ready to provide the highest level of care that your pet deserves.

Animal Emergency Center - Rochester

278 E Auburn Rd, Rochester Hills, MI 48307, USA