Banfield Pet Hospital Introduce
For pet owners in Flower Mound and the surrounding Texas communities, finding reliable, comprehensive veterinary care is a top priority. Banfield Pet Hospital is a well-known name in animal healthcare, offering a wide range of services designed to keep your pet healthy and happy for a lifetime. As an animal hospital and a veterinary pharmacy, this facility provides an array of routine and specialized services. From preventive care to diagnostics and surgery, the team at Banfield is committed to your pet's well-being. They focus on a proactive approach to pet health, emphasizing the importance of regular check-ups and preventative services. This is a place where you can bring your dog or cat for everything from their first vaccinations as a puppy or kitten to ongoing care as they age. The hospital's mission is to be a partner in your pet’s health, and they strive to build long-term relationships with both pets and their owners.
## Location and Accessibility
The Banfield Pet Hospital in Flower Mound is conveniently located at 2701 Cross Timbers Rd #260, Flower Mound, TX 75028. Situated in a busy and accessible part of town, it is a practical option for residents throughout Flower Mound and neighboring areas like Lewisville and Highland Village. Its location makes it easy to find for both routine visits and unexpected health concerns. The hospital is committed to providing an accessible environment for all clients. The facility has a wheelchair accessible parking lot and a wheelchair accessible restroom, ensuring that everyone can comfortably bring their pets for care. The clinic also has a clean restroom available for client use, adding to the convenience of your visit. While they operate on an appointment-based system, with appointments recommended and often required, their extensive hours and central location make scheduling easy. The hospital is also proud to be an LGBTQ+ friendly space, ensuring a welcoming environment for all members of the community.
## Services Offered
Banfield Pet Hospital offers a comprehensive suite of services that cover nearly every aspect of routine and preventive pet healthcare. Their goal is to provide a one-stop-shop for a pet’s primary care needs. They believe that regular preventive care is the best way to ensure a long and healthy life for your pet. In addition to their in-house veterinary services, their on-site veterinary pharmacy makes it convenient to get any prescribed medications immediately after your appointment. This eliminates the need for an extra trip, which is a significant time-saver for busy Texans.
- Preventive Health Services: This includes comprehensive exams, vaccinations for pets, and nutrition advice to keep your pet in peak condition.
- General Surgery: The team performs common procedures such as spaying and neutering.
- Dental Care: Services include general dentistry and dental cleanings to maintain your pet's oral health.
- Diagnostics: They offer a range of diagnostic services including in-house laboratory diagnostics, blood tests, digital radiography, and X-rays to quickly identify health issues.
- Parasite Control: They provide deworming, flea, and parasite control to protect your pet from common pests.
- Microchipping: This service provides an important layer of protection in case your pet ever gets lost.
- Coat and Skin Care: They offer treatment for skin issues and provide medical grooming and ear care.
- Drop-Off Services: For busy pet owners, they offer drop-off services for your convenience.
- Veterinary Pharmacy: An on-site pharmacy allows for immediate fulfillment of pet medications.
## Features / Highlights
Banfield Pet Hospital is distinguished by several key features that enhance the client experience. While the business model has received criticism, there are aspects of their service that are highly valued by some clients, particularly during emotional times. These highlights reflect the compassion and support that the staff provides.
- Compassionate End-of-Life Care: The staff is praised for their kindness during the difficult process of saying goodbye to a pet. A customer's review highlights the staff's "incredibly kind and compassionate" nature, making the heartbreaking decision to euthanize an older dog as gentle as possible.
- Heartfelt Support: The clinic's gesture of sending a personal condolence card after a pet's passing is a powerful testament to their empathy. This small but meaningful act provides immense comfort and shows they genuinely care about their clients and their pets.
- Convenience and Accessibility: The hospital's central location, wheelchair accessibility, and drop-off services make it a practical and easy choice for many pet owners.
- Proactive Wellness Plans: The Optimum Wellness Plan is a core part of their offering, designed to make preventive care more accessible and affordable for pet owners by bundling services into a single monthly fee.
- Broad Range of Services: From puppy packages to geriatric care, Banfield offers a wide spectrum of services, providing a single location for many of your pet's healthcare needs.
## Contact Information
If you're looking for a veterinary partner for your pet’s health needs, the Banfield Pet Hospital in Flower Mound is available to assist you. Given their policy of requiring appointments, it is best to call ahead to schedule your visit. Their team is ready to answer questions about their services, wellness plans, and to help you book a time that works for you. You can reach them directly via the phone number provided below.
Address: 2701 Cross Timbers Rd #260, Flower Mound, TX 75028, USA
Phone: (214) 285-1974
Mobile Phone: +1 214-285-1974
## What is worth choosing
When considering a veterinary hospital, it’s important to weigh all factors, and for Banfield Pet Hospital, the decision often comes down to their unique model and the experience of individual clients. What is worth choosing about this specific location is the compassionate and supportive care provided by the staff, especially during the most difficult of times. The review from a grieving family who lost their 17-year-old dog speaks volumes about the empathy of the team, who not only handled the process with kindness but also provided heartfelt support afterward. This level of emotional care is a significant highlight and can make a heartbreaking experience more bearable. The convenience of their on-site veterinary pharmacy is also a major benefit, saving you an extra trip and ensuring your pet can start their medication right away. However, it is important to note that their wellness plan model has been a source of contention for some customers. While some find the plans to be a good value, others have expressed concern over the perceived lack of flexibility and aggressive collections practices when a subscription is unexpectedly interrupted. It is essential for Texans to thoroughly read and understand the terms of any plan before signing up. For pet owners who value a comprehensive range of services in one location and deeply compassionate staff, the Banfield Pet Hospital in Flower Mound can be a supportive and caring partner in your pet's health journey.
Banfield Pet Hospital Services
Veterinarian
- Animal Hospital
- Blood Tests
- Coat Care
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental Cleanings
- Deworming
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
- Diagnostics Surgery
- Digital Radiography
- Digital radiography
- Dog Packages
- Drop Off Services
- Ear Care
- Feline Leukemia
- Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
- General Dentistry
- General Pet Care
- General Surgery
- General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
- General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
- Home Delivery
- In-house laboratory diagnostics
- Laboratory Diagnostics
- Medical Grooming
- Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
- Nutrition Advice
- Nutrition advice
- Oral Health
- Orthopedic evaluation and treatment
- Parasite Control
- Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
- Pet Healthcare
- Physical Examination
- Preventive Health Services
- Preventive Veterinary Care
- Primary Care
- Puppy Packages
- Skin Issues
- Spaying And Neutering
- Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
- Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
- Vaccinations For Pets
- Vet Advice
- Veterinary Advice
- X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
2701 Cross Timbers Rd #260, Flower Mound, TX 75028, USA
Banfield Pet Hospital Reviews
dr. stonecallbabyexamdeskmoneycremationtechniciansrabiesplan
★ 5★ 4★ 3★ 2★ 1I do not recommend Banfield Pet Hospital at all. My husband signed up with them back in June. Later, he had to change one of his cards because his identity was stolen and fraudulent charges were made. Just last week, when we tried to schedule our dog’s vaccines, Banfield told us that our subscription had been canceled and that we owed the rest of the annual contract—over $800—which had already been sent to collections.What makes it worse is that even if we paid the balance, they said they would not reinstate the plan. Instead, we would have to start a brand-new contract from zero. We asked to cancel the service, because when we first enrolled we were told that we could cancel at any time. But Banfield said that once it was sent to collections, we were still fully responsible for the amount, regardless.This feels unethical and misleading. They market their wellness plans as something flexible, but in reality they lock you into an annual obligation and use aggressive collections practices even when circumstances are beyond your control. We feel taken advantage of, and I would not recommend Banfield to anyone looking for honest or ethical veterinary care.
August 26 · Morela GomezFew weeks ago, we had to make the heartbreaking decision to say goodbye to our 17 year old dog. Doctors and all the staff at Banfield in Flower Mound were incredibly kind and compassionate throughout the entire process. Even after the cremation, we received a heartfelt condolence card, which meant a lot to us. Although we were deeply saddened for several weeks, we felt immense gratitude for the kindness and support shown by everyone at the clinic. We just want to say thank you once again.
June 09 · Jaehoon JungOh my goodness, what a holiday weekend with our husky who got a hot spot on his face. Our vet is closed on weekends, and yes we would have gone to emergency, but benfield had appointments available. All the employees are sooooo nice, and so much quicker than the emergency vet. Yes what we got was pricey, but would have easily been double at the emergency vet. So thankful for them. And again, can’t express how grateful for how nice they were.
May 27 · toni multerVery disappointed with the service.I went to pick up a prescription for my dog, Starr, and was given paperwork that turned out not to be an actual prescription. The pharmacy couldn’t fill it, so I had to make another trip the next day after the office finally sent the correct prescription — wasting my time, gas, and money.I expect much better attention to detail from a veterinary office, especially when it affects my pet’s care. Sadly, this experience left me very unhappy and frustrated.
July 31 · Alexandr PhilipWorst location! Ever since there’s been new staffing over the last year or so, this place has become full of charlatans. They sell you things that you think you need but then never provide them. Not to mention any time you bring a senior dog to them, they say the dog is dying and they only have a couple weeks or a month to live when in reality they’re fine and this location is in the business of kickbacks for killing your pets early. I strongly urge you to use another location with technicians that don’t treat you like a bank and line their pockets by upselling you with nonsense charges. Every time I walked into this location I spend $200-$300 minimum. The dogs are always “sick” even though they are fine before they walk through the door. Ridiculous!
August 02 · Jessica Cook
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